Hey, I ordered the iPhone 4 online through Vodafone (I live in Sydney, NSW) and just wanted to see if anyone else has and their feedback on it. They were meant to email me a confirmation and never did. I can track it but all that shows up is
30/07/2010 10:00 AM Order Incomplete
30/07/2010 01:52 PM Order Received
and i'm hoping it went through correctly, not too sure
has anyone else ordered from them online?
any feedback would be great
also they said it would take up to 10 days for delivery (in store as well), It seems too good to be true considering Apple stores aren't getting stock in for another 3 weeks but we'll see
thanks guys
Yep – many have encountered same – most are documented in the 'Vodafone Iphone 4 Plans' thread.
I ordered mine a little after you @ 10:27am.
as of right now (thought i'd check it b4 hitting the sack) remains stuck on:
30/07/2010 10:26 AM Order Incomplete
30/07/2010 10:34 AM Order Received
No email received either. I rang them later in the day, girl I spoke to sounded very tired after a Loooong day of IPHONE queries (!!) but said the system had crashed in the morning and was struggling to keep up ever since. She assured me if it said 'received' it was, but she didn't actually check in the system. I should have insisted, but took pity on her ;-)
I'm hoping we will see the status change/email received tomorrow else will chase again. I'm hoping our orders have not gone into cyberspace.....
OH, I ordered the 16GB unit and the VF site has a 'delivery update' for IP4 – seems these are still proposing 1-3 weeks delivery...32GB units have a longer delay.
I ordered my 32gb phone via telephone on Friday at 1pm, was told they had heaps in stock and id receive mine in 5 – 10 business days.
Yep mine is still sitting at Order received too, although I did receive a confirmation email.
30/07/2010 08:26 AM Order Incomplete
30/07/2010 09:37 AM Order Received
30/07/2010 12:32 PM Order Received
I called sales this morning just to make sure it hadn't fallen through the cracks, only took me about 10 mins to get through, and the girl checked, said it was definitely there and that the system was so inundated it was taking a long time for orders to be processed, which was pretty much what I assumed.
thanks for the feedback guys
and yeah I was told the same thing about stock but i'm guessing a LOT of people would be doing the same thing and ordering them online so the server is bond to lag, hopefully mine has gone through too
Signed up today with Vodaphone and to get the iphone4.
31/07/2010 01:13 PM Order Incomplete
31/07/2010 01:20 PM Order Received
I dont expect anything to change at least till monday.
They were meant to email me a confirmation and never did.
I have a gmail account and it sent the confirmation e-mail straight to the spam folder...so double check your e-mails.
Exactly what I was told after ordering about 1.30pm Fri. 32G, 5-10 working days. Stock should be fine.
I ordered my 32gb phone via telephone on Friday at 1pm, was told they had heaps in stock and id receive mine in 5 – 10 business days.
+1 I got my upgrade order in around 9:30 in Adelaide and was quoted the same
however how can we track the shipping and where the order as I can see people that ordered them online after 12AM have been able to track there orders
just an update my status is now on
30/07/2010 10:00 AM Order Incomplete
30/07/2010 01:52 PM Order Received
02/08/2010 01:00 PM Credit Check in Progress
02/08/2010 01:02 PM Credit Check in Progress
02/08/2010 01:03 PM Credit Check in Progress
02/08/2010 01:04 PM Credit Check Approved
02/08/2010 02:52 PM Order at warehouse
02/08/2010 03:08 PM Order at warehouse – Awaiting Stock
on the site where it shows stock count it says orders from 31st onwards would take up to 3 to 5 weeks for the 32gb so i'm not sure if my order is counted as one before the 31st or not, but oh well not much can be done but wait
http://www.vodafone.com.au/p
is the stock site incase anyone wants it
At least you have managed to get you credit check approved:
30/07/2010 11:12 AM Order Incomplete
30/07/2010 11:31 AM Order Received
31/07/2010 09:52 AM Credit Check in Progress
31/07/2010 09:57 AM Credit Check in Progress
31/07/2010 09:59 AM Credit Check in Progress
01/08/2010 09:59 AM Credit Check in Progress
03/08/2010 11:29 AM Credit Check in Progress
03/08/2010 11:33 AM Credit Check in Progress
03/08/2010 12:04 PM Credit Check in Progress
I put my order in on saturday, so I can expect a 3-5 week wait. Dang. Ohwell, at least it's all processed now.
Spoke to Vodafone today regarding tracking of my order, which was placed at 1pm friday. Was just told my order was still "on hold" and to wait approx 2 – 3 weeks. But was still obligated to pay monthly fees as if i had phone.
At least you have managed to get you credit check approved:
I ordered a few hrs before you (ordered 32gb) and i'm stuck at exactly the same point (up to my 7th 'credit check in progress' entry). Hopefully something further will happen tomorrow morning!
just a quick question everyone,
is there any way I can try a credit check with vodafone? when i apply for credit check and i get approve does it require me to sign up a contract with them since i get approve?
Ordered a 16Gig today (existing contact finished...) 5-10 days apparently. Not too bad! (over the phone order)
I am beginning to think switching from Optus to Vodafone was a bad idea:
04/08/2010 12:04 PM Credit Check in Progress
another day another credit check in progress....
Hold on second, i ordered on Friday and i'm not with Vodafone previously. Are they gonna start billing me monthly charges when they haven't even sent the phone and i possibly won't get it until the first month is over?
I'm still currently (contractless) using Optus, is that even legal? Before my number is ported, before my account is properly activated, they're gonna start billing me?
they shouldn't, I started up a brand new contract I still have no sim or phone from voda, i'm guessing it starts upon activation of the sim card. If they do charge me then that would piss me off
New customer – no problems so far...
03/08/2010 09:36 AM Order Incomplete
03/08/2010 10:01 AM Order Received
04/08/2010 12:31 PM Credit Check in Progress
04/08/2010 12:32 PM Credit Check in Progress
04/08/2010 12:34 PM Credit Check in Progress
04/08/2010 12:37 PM Credit Check Approved
Plus confirmed on the internet banking:
03 Aug 10 PURCHASE AUTHORISATION 1.00 DR
Lol, little counter intuitive that my account was debited prior to 'credit check in progress', but not complaining (again, so far)!
Though decided to go 16Gb's purely because it's 1-3 weeks expected wait instead of 3-5...scratch that, updated today to 1-2 weeks for 16Gb and 4-6 for 32Gb per:
http://www.vodafone.com.au/p
Though decided to go 16Gb's purely because it's 1-3 weeks expected wait instead of 3-5...scratch that, updated today to 1-2 weeks for 16Gb and 4-6 for 32Gb per:
http://www.vodafone.co
whoa lucky, 1-3 weeks for you! Good to see they tell you that deliveries are generally on a Friday...makes life easier with the whole delivery. Cheers for the update.
Started ordering at midnight on 30th but due to extreme traffic on the website.. could place the order at 1:47 am .. it ws just frustrating..
Still i thought that would be ok ..
30/07/2010 01:30 AM Order Incomplete
30/07/2010 01:47 AM Order Received
30/07/2010 10:02 AM Credit Check in Progress
30/07/2010 10:07 AM Credit Check in Progress
30/07/2010 10:08 AM Credit Check in Progress
30/07/2010 10:09 AM Credit Check Approved
30/07/2010 10:52 AM Order at warehouse
30/07/2010 11:18 AM Order at warehouse – Awaiting Stock
More frustrating when ppl who ordered after me are receiving theirs...
order status just changed and i ordered my iphone4 this morning.
now says:
Order at warehouse – processing
instead of:
Order at warehouse – awaiting stock
Yup .. Thats new... The date is same though ...
Just to keep us quite i guess...
30/07/2010 01:30 AM Order Incomplete
30/07/2010 01:47 AM Order Received
30/07/2010 10:02 AM Credit Check in Progress
30/07/2010 10:07 AM Credit Check in Progress
30/07/2010 10:08 AM Credit Check in Progress
30/07/2010 10:09 AM Credit Check Approved
30/07/2010 10:52 AM Order at warehouse
30/07/2010 11:18 AM Order at warehouse – processing
agreed!
from the optus stock threads, it appears quite a few people have received an ETA of 5th August which is tomorrow.
thinking whether vodafone have also just received their stock.
Optus and telstra got stock today so there might be movement at the station! Don't forget the last batched changed to sent around 1-2am.
True ... will keep my eyes on it...
Cant wait for the "sent" thing to show up ..
If anyone gets it ... plz post..
Well you can never be 100% but ive heard it from multiple sources, so hopefully! It's got my hopes up anyway, hoping they are not dashed!
New customer – no problems so far...
03/08/2010 09:36 AM Order Incomplete
03/08/2010 10:01 AM Order Received
04/08/2010 12:31 PM Credit Check in Progress
04/08/2010 12:32 PM Credit Check in Progress
04/08/2010 12:34 PM Credit Check in Progress
04/08/2010 12:37 PM Credit Check Approved
Gee... we're a new customer too. Except we ordered ours at night on the 3rd and it's a 32Gb but it's still stuck at Order Received. O_O What's up with that.
Just spoke to Voda sales, the change from “awaiting stock” to “processing” is merely a wording change.
Apparently their system has always said awaiting stock (for all phones) even if the phones were in stock and it confused people so they have changed it to “processing.
They had stock yesterday and that is all gone, as my order got stuck in the “credit check” loop it has now been pushed back and it will be 1-2 weeks. Not happy Jan.
So if you haven’t already been notified about delivery, it won’t be happening this week.
I can confirm that Telstra have received stock as I just got a call from them following up on my expression of interest.
Here’s hoping Vodafone and the rest of the carriers got some too.
30/07/2010 01:07 PM Order Incomplete
30/07/2010 01:12 PM Order Received
31/07/2010 09:47 AM Credit Check in Progress
31/07/2010 09:52 AM Credit Check in Progress
31/07/2010 09:53 AM Credit Check in Progress
31/07/2010 09:54 AM Credit Check Approved
31/07/2010 10:52 AM Order at warehouse
31/07/2010 11:03 AM Order at warehouse – processing
The last entry changed from Order at warehouse – Awaiting Stock to the entry it has now so hopefully it arrives tomorrow or over the weekend!....... may just be wishful thinking though
Just got something from the Australian Post. No one home so got to go down to the shop. Hopefully a 32GB IPhone 4!!!!
Or it might just be my coveR :(
Someone raised this query (re changing from awaiting stock to order at warehouse processing) on the vodafone facebook page.
Reply is as follows –
"I’m happy to confirm that we have received a new shipment of iPhone 4 stock at our warehouse today. As promised, this stock will be used to supply customers who have already ordered an iPhone. I can also confirm that the status change means your order fulfilled and in progress. A consignment tracking number will be available over the next couple of days.
Cheers
Dave" (date 5/8/10 @ approx 15.50)
Mine changed aswell – voda have also stated that deliveries are generally on Fridays. :)
Yup .. Thats new... The date is same though ...
Just to keep us quite i guess...
30/07/2010 01:30 AM Order Incomplete
30/07/2010 01:47 AM Order Received
30/07/2010 10:02 AM Credit Check in Progress
30/07/2010 10:07 AM Credit Check in Progress
30/07/2010 10:08 AM Credit Check in Progress
30/07/2010 10:09 AM Credit Check Approved
30/07/2010 10:52 AM Order at warehouse
30/07/2010 11:18 AM Order at warehouse – processing
I have a gmail account and it sent the confirmation e-mail straight to the spam folder...so double check your e-mails.
Cool, thanks for this. I was waiting for the confirmation email. Checked the Spam folder and it was there.
I just got an email from vodafone saying —
Hi,
We are currently expecting your iPhone 4 delivery to take place within the next 4-6 weeks. Your delivery will most likely be made on a Friday and we will contact you via text 48 hours in advance to advise.
Regards,
Daniel
Online Sales
Vodafone Hutchison Australia
Now i don't know what to say...
I got this Tuesday.
Hi Ivan,your order is now completed for you 32 gb iphone 4 – here is your order number: 1-10********* plz expect 2-3 wks delivery. Thanks, Katherine Vodafone.
Why is my order number different??
I am thinking I might have to cancel my order –
05/08/2010 10:17 AM Credit Check in Progress
05/08/2010 10:30 AM Credit Check in Progress
05/08/2010 11:17 AM Credit Check in Progress
11 status updates of Credit Check in Progress since ordering it on the 30th of July
I have a gmail account and it sent the confirmation e-mail straight to the spam folder...so double check your e-mails.
Thanks for that, happened to me too :-)
Just got something from the Australian Post. No one home so got to go down to the shop. Hopefully a 32GB IPhone 4!!!!
Or it might just be my coveR :(
Vodafone will use Australian Express Courier to delivery not AUS Post.
They leave aust post slips when leaving at the post office. I take quite a few deliveries from them.
To who have received iphone:
Would you please post yor order number here so that others can know where Vodafone has processed. You could hide the last 2 digists if you are not happy to post all order number.
This will only spend you 1 min, but this do bring us hopes.
Thanks for anyone contirbuting thier order numbers
They leave aust post slips when leaving at the post office. I take quite a few deliveries from them.
I hope that is the case because I just got Aus Post note here too xD. But I did ask Vodafone before and they told me if Australian Express Courier cant delivery they will leave their contact number so we have to contact them again to arrange other delivery. But anyway let see, I will go to post office tmr to check it.
I have already supplied it twice.
Rang them and they linked it to my wireless broadband account I have with them...
so now
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 11:31 AM Credit Check in Progress
06/08/2010 11:44 AM Credit Check in Progress
06/08/2010 11:48 AM Credit Check in Progress
06/08/2010 12:22 PM Credit Check in Progress
06/08/2010 12:25 PM Credit Check in Progress
06/08/2010 04:36 PM Credit Check in Progress
06/08/2010 04:38 PM Credit Check in Progress
06/08/2010 05:08 PM Credit Check in Progress
06/08/2010 05:13 PM Credit Check in Progress
06/08/2010 05:15 PM Credit Check in Progress
06/08/2010 05:15 PM Credit Check Approved
I hope that is the case because I just got Aus Post note here too
What does it say when you track your order online?
Email i just received from Vodafone...
Hi Jeffrey
Very Good news!! Your order has been fulfilled and your iPhone 4 is shipped and on its way!! Your consignment number is VX##### and you will be able to track this via www.aae.com.au shortly.
Thank you for your patience
Kind Regards
David Cock
Originally ordered as an upgrade, via phone on Friday 30th July at 1pm.
32gb Black.
Hope this helps some people a little... seems there is light at the end..
i ordered mine on 31st in the morning, over the phone.
woman said id receive it in 5-10 days, its been 5 days obviously, i called up to check to see if it was on schedule and the chick said id get it in 4-6 weeks? what the hell?
i didnt have time to talk to her on the spot i just wanted to check up, so i tried calling again and vodafone keeps saying "handling more calls than we can handle, call back later", been trying for the last 30mins.
so i checked out my tracking, and it comes up with this.
31/07/2010 09:56 AM Order Incomplete
31/07/2010 09:56 AM Order Incomplete
31/07/2010 09:56 AM Order Received
04/08/2010 06:50 AM Credit Check in Progress
04/08/2010 06:52 AM Credit Check in Progress
04/08/2010 06:53 AM Credit Check in Progress
04/08/2010 06:53 AM Credit Check in Progress
05/08/2010 11:27 AM Order at warehouse
05/08/2010 12:53 PM Order at warehouse
05/08/2010 01:06 PM Order at warehouse – processing
wouldnt that mean that its close?, im unfamiliar with Vodafones ways of operating with out of stock items and the posting/delivery times as ive never been with them, neither have i ever ordered a phone from them before.
im kind of annoyed that they said 4-6weeks, even though i was guaranteed by the lady 5-10days. anyone else in the same boat as me?
yeah 4-6 weeks kinda sucks – http://www.vodafone.com.au/pe
mean while mine has now moved along....
06/08/2010 06:53 PM Order at warehouse
06/08/2010 06:57 PM Order at warehouse – processing
wonder if mine will get a higher priority based on the original order date???
you can't really count on the stock count, one cause it's over exaggerated so people won't complain they were told 3 weeks and it came in 5 for example (clearly as seen by the posts on here it hasn't worked at all)
also another thing to keep in mind the stock count is going off if you order the iphone at that moment it would take x amount of weeks, for those who ordered it on the 30th you'd expect the wait to be a lot shorter as the second shipment came in on wednesday and it did cover a few more orders, sadly not mine haha
well, i finally got through after 1hr of trying to call them, the guy i spoke to was very nice, and stated that they haven been told different information by Apple,saying that they will ship out heaps of them to voda and then later stating that they will have shipments out weekly, but not at the amount of iPhones they were originally meant to process to the telco's like telstra/optus/voda. So limited shipments, because they cant make enough for everyone apparently. So it went from a 5-10day wait, to a 4-6week wait, everyone else is in the same boat and we just have to play the waiting game, He offered that anyone who has started a new contract has the option to cancel, but if you still want an iphone your just gonna set yourself to the end of the line again because its out of stock everywhere.
30/07/2010 01:30 AM Order Incomplete
30/07/2010 01:47 AM Order Received
30/07/2010 10:02 AM Credit Check in Progress
30/07/2010 10:07 AM Credit Check in Progress
30/07/2010 10:08 AM Credit Check in Progress
30/07/2010 10:09 AM Credit Check Approved
30/07/2010 10:52 AM Order at warehouse
30/07/2010 11:18 AM Order at warehouse – processing
07/08/2010 01:41 AM Order Sent
finally..
Sim that's pretty good considering you got an email advising you of a 4-6 week ETA.
Did they send you another email with the cons number?
I hope i get mine in the next few days!!
30/07/2010 01:30 AM Order Incomplete
30/07/2010 01:47 AM Order Received
30/07/2010 10:02 AM Credit Check in Progress
30/07/2010 10:07 AM Credit Check in Progress
30/07/2010 10:08 AM Credit Check in Progress
30/07/2010 10:09 AM Credit Check Approved
30/07/2010 10:52 AM Order at warehouse
30/07/2010 11:18 AM Order at warehouse – processing
07/08/2010 01:41 AM Order Sent
finally..
Gz for you ^_^.
Here is mine :P
30/07/2010 06:16 AM Order Incomplete
30/07/2010 06:23 AM Order Received
30/07/2010 12:41 PM Credit Check in Progress
30/07/2010 12:42 PM Credit Check in Progress
30/07/2010 12:42 PM Credit Check in Progress
31/07/2010 12:43 PM Credit Check in Progress
02/08/2010 05:06 PM Credit Check Approved
02/08/2010 06:52 PM Order at warehouse
02/08/2010 06:55 PM Order at warehouse – processing
30/07/2010 10:52 AM Order at warehouse
30/07/2010 11:18 AM Order at warehouse – processing
07/08/2010 01:41 AM Order Sent
finally..
Weird, I got an email saying my phone and SIM have been sent but my order status is a tiny bit different:
30/07/2010 12:52 PM Order at warehouse
30/07/2010 01:24 PM Order at warehouse – processing
07/08/2010 01:11 AM Order Complete
07/08/2010 01:11 AM Order Complete
yup some people have that status ..
I haven't got the email yet...
I just received confirmation via www.aae.com.au that my iphone arrived in sydney at 522pm on Aug 6, and states overnight delivery. Does that mean aae deliver over weekends, or i should receive monday morning?
Well, At least most people's orders have made it to the warehouse.
Vodafone received my order 38 minutes after it went on sale, yet it is still in the 'Credit Check in Progress' stage. Check this out:
30/07/2010 12:15 AM Order Incomplete
30/07/2010 12:38 AM Order Received
30/07/2010 06:50 AM Credit Check in Progress
30/07/2010 06:52 AM Credit Check in Progress
30/07/2010 06:52 AM Credit Check in Progress
31/07/2010 06:52 AM Credit Check in Progress
31/07/2010 03:09 PM Credit Check in Progress
05/08/2010 09:51 AM Order Cancelled
06/08/2010 05:04 PM Credit Check in Progress
I should say that I have never had credit problems ever. I have a mortgage, credit cards with nothing owing, have no unsecured debt and a good income.
The Entry at 3.09pm on Saturday 31st July is where they sent me an email asking for my ID (I am porting over from Telstra), which I emailed back to them 19 minutes later.
I phoned them the following Tuesday and Wednesday to follow up on my order and was told every time that they are swamped, and that they will get around to it. I also emailed them on the Wednesday, but never received a reply.
The entry on Thursday 5th that says 'Order Canceled' marks when they sent me exactly the same email as they did the previous Saturday asking for my ID. This time I faxed it to them within two hours of receiving the email. Then I phoned again to find out WTF is going on, and why it says 'Order Canceled'. They assured me it's not canceled, and they will get around to it.
It's now been 9 days, and they haven't even processed my order. I worry that by the time the warehouse gets my order, I will have joined the back of the queue and have a 4 week wait.
Anyway, I'm going overseas in a week for 10 days. If there's no card in the mailbox saying to pick up my iPhone from the post office when I return, I'm canceling the order and joining the back of the line at Optus. I'll be taking my wife's plan with me too. The wait may or may not end up being longer, but I'm not going to sign a two year commitment with a company this bad.
Just phoned them then – after 30 mins on hold, a very helpful assistant passed the credit check while I was on the phone to her, and sent the order to the warehouse.
The catch is, because it's taken them over a week to sort their s*** out, there's now a 3 – 6 week wait on the phone, even though I placed my order 38 mins after it went on sale.
The catch is, because it's taken them over a week to sort their s*** out, there's now a 3 – 6 week wait on the phone, even though I placed my order 38 mins after it went on sale.
Demand compensation for them screwing it up, you'll get a month free.
Well I ordered my iPhone via phone was on hold for 40mins or so. Until I got to speak to someone.
But kinda spewing that people are getting their phones before me...
Because mines an upgrade. Is there any other peeps experiencing the same delay with upgrades.
I haven't received a confirmation email or nothing.
ordered mine last wednesday and was surprised to get it this morning.
that was bloody quick!!!
That is really weird, how come you order last wedbesday and already got it when alot other order on 30/07 need to wait 4-6 weeks.
my order just got cancelled???
History of Order ES-W517xxx
07/08/2010 03:11 PM Order Incomplete
07/08/2010 07:35 PM Order Incomplete
07/08/2010 07:47 PM Order Incomplete
07/08/2010 08:49 PM Order Received
10/08/2010 01:11 PM Order Cancelled
Notes:
Upgrade
On the phone now with voda.
edit: while on hold there's been another entry to the tracking status
10/08/2010 04:13 PM Order Received
No new email tho as was reported earlier by andofrjando
I did an upgrade over the phone on Wednesday the 4th, I never got a confirmation email or anything either. Some paperwork arrived in the mail on Monday though.
Those of you bitching about the system getting caught up doing credit checks and the like need to relax a little. They are getting smashed to pieces, of course things are going to screw up.
Rang Vodaphone on hold for 75 minutes earlier today, finally got hold of my tracking number. Ordered 5/08, credit check completed yesterday afternoon order is now at the warehouse.
About 30 minutes after i got off the horn to Vodaphone my credit check email came through. Could that have something to do with the phone call?
Interesting time differences with everyone's credit checks also, just from browsing these Vodaphone threads. Personally my girlfriend ordered hers around 8 hours after me, and he credit check went through 3 days before mine.
I called Vodafone up on Monday 2nd August and after about 2 hours on the phone i provided my details for the credit check and was informed that i would receive an email. I was given an order number but when i tried to access it on the vodafone website it just said 'Invalid Order Number and email address combination'. After 5 days and no email i called back to check if anything was wrong. After another hour and a half wait i got through and was told there was something wrong with the credit check and that a supervisor had to speak with me. They took my number and said they would call me back. i got no call that day and only received a call the next Monday and was told that the issue was fixed and that i should expect an email confirming everything within 2 hours. That was yesterday and i have yet to receive an email. Since calling them the first time i have sent 2 emails to their online help email and haven't heard anything from them either. I dont really want to call them back as i have waisted in excess of $150 worth of credit trying to call them just to see if the order has gone through. Im going to look at other service provides to see what they offer with the Iphone 4.
update: my order got cancelled AGAIN.
this time I got through to voda on the phone. they said there was a stuff up in the system, so she put through a new order for me online.
really hope there are no more dramas. I've wasted enough time on hold to vodafone.
(I should admit once you get through the CSR are helpful, its just the huuuuge wait times which are so annoying :( )
just got a text saying my rate plan change has has taken effect (from $35 SIM ONLY to $49 24 month contract). So I'm on my new contract, but not yet with the phone (and probably won't have it for some time)
I am thinking I might just cancel mine, after finally getting the order to the warehouse on Friday evening, it is now back doing a credit check. what a bloody JOKE!
Somewhat lucky with my order:
07/08/2010 05:21 PM Order Incomplete
07/08/2010 05:21 PM Order Incomplete
07/08/2010 05:21 PM Order Received
07/08/2010 05:23 PM Credit Check in Progress
07/08/2010 05:28 PM Credit Check in Progress
07/08/2010 05:29 PM Credit Check in Progress
10/08/2010 11:48 AM Credit Check in Progress
10/08/2010 11:53 AM Credit Check in Progress
10/08/2010 11:55 AM Credit Check in Progress
10/08/2010 11:56 AM Credit Check Approved
10/08/2010 12:53 PM Order at warehouse
10/08/2010 01:28 PM Order at warehouse – processing
12/08/2010 02:31 AM Order Sent
16GB iPhone, hope it will be in shortly, running out of prepaid credit (upgraded from prepaid, and credit had run out initially on the 6th of August, so recharged on Saturday with just $20 talk and TXT which hasn't really lasted).
You should see it today or tomorrow I would imagine. Don't abuse me if it doesn't turn up but, lol. Congrats, and enjoy. Still waiting on my 32, waiting, waiting......
also emailed them on the Wednesday, but never received a reply.
what address did you use? in my case, their response is very prompt, and sorted it out in a day.
vcredit@voda
Those of you with these ES-W numbers, have you taken up new contracts or did you upgrade an existing one?
Those of you with these ES-W numbers, have you taken up new contracts or did you upgrade an existing one?
New contract, actually port from Optus.
REPLYING TO
willsy01...
Those of you with these ES-W numbers, have you taken up new contracts or did you upgrade an existing one?
New contract, port from 3.
existing customers have no way of tracking an order.
Only online orders get tracking numbers. You can order online as either a new or existing customer.
Is there a way to track your order online? My stepfather ordered 2x 32G's and they have not got an ETA. They also told him you could not rack your order online with the two order numbers he was given.
30/07/2010 01:07 PM Order Incomplete
30/07/2010 01:12 PM Order Received
31/07/2010 09:47 AM Credit Check in Progress
31/07/2010 09:52 AM Credit Check in Progress
31/07/2010 09:53 AM Credit Check in Progress
31/07/2010 09:54 AM Credit Check Approved
31/07/2010 10:52 AM Order at warehouse
31/07/2010 11:03 AM Order at warehouse – processing
Grats vodafone..... still nothing
Without having any confirmation whatsoever.
I received my iphone 4 today via courier.
Ordered it on 31st over the phone while waiting for over 40mins to get through.
But overall I'm happy. I thought it would have taken longer to get here.
Only online orders get tracking numbers. You can order online as either a new or existing customer.
online ordering only for new customers i believe
existing customers need to call or pop into a store
History of Order ES-W5137XX for 16gb
05/08/2010 02:35 PM Order Incomplete
05/08/2010 02:35 PM Order Incomplete
05/08/2010 02:36 PM Order Received
05/08/2010 02:38 PM Credit Check in Progress
05/08/2010 02:40 PM Order Received
09/08/2010 11:09 AM Credit Check in Progress
09/08/2010 11:13 AM Credit Check in Progress
09/08/2010 11:14 AM Credit Check in Progress
09/08/2010 11:14 AM Credit Check in Progress
09/08/2010 11:37 AM Order at warehouse
09/08/2010 12:53 PM Order at warehouse
09/08/2010 12:55 PM Order at warehouse – processing
12/08/2010 02:08 AM Order Sent
Wife just rang to say it had arrived.
Ordered over the phone as a 3 transfer referral.
Without having any confirmation whatsoever.
I received my iphone 4 today via courier.
Same here. Just got my iPhone 4 32gig model via courier. Ordered mine as an upgrade over the phone on the 31st July – was never given any tracking number.
Very happy with it so far – although it comes with a new sim, and the self-service online page to activate it is down, and after calling them realised it was the same long queue that everyone else seems to be in.
Does anyone know a link for activating post-paid sims with vodafone?
can you post the self-service online page to activate please?
Sure, but its still down:
https://www.myvodafone.
Apparently you log in to your account and then activate the sim from the next page that comes up – that isn't working right now.
RushBoy, I really do appreciate that.
Thanks very much.
I had to go back to the store to activate my micro sim at launch because 1555 and Lara was taking forever. 1 hour wait minimum.
signed up 5 mins ago and the system already has me in there. Impressive:
12/08/2010 03:23 PM Order Incomplete
12/08/2010 03:24 PM Order Incomplete
12/08/2010 03:24 PM Order Received
12/08/2010 03:28 PM Credit Check in Progress
12/08/2010 03:28 PM Credit Check in Progress
12/08/2010 03:29 PM Credit Check in Progress
12/08/2010 03:30 PM Credit Check Approved
01/08/2010 09:15 PM Order Incomplete
01/08/2010 09:22 PM Order Received
03/08/2010 07:03 PM Credit Check in Progress
03/08/2010 07:07 PM Credit Check in Progress
03/08/2010 07:08 PM Credit Check in Progress
03/08/2010 07:08 PM Credit Check in Progress
05/08/2010 08:10 PM Order Received
I then received an email on the 5th of August notifying me that they require extra information for the credit check. (I did provide them with 120 points worth already... in the initial application)
So I emailed them scanned copies of my cards and such and haven't heard back since. I've emailed them my details twice already.
I'm going to give up, probably walk into a store and go on a waiting list there. I've been to one Voda store and they told me to go home and apply online. Great service... No one else was in the store at that time except me...
If I jump ship to another telco, would I need to call up Voda and waste more time with them to cancel this order that is never going to get processed?
If I jump ship to another telco, would I need to call up Voda and waste more time with them to cancel this order that is never going to get processed?
Just don't pick it up from the post office.
Their website says:
"If you’re unable to pickup your goods within 10 days, they will be return [sic] to us and we will cancel your order and refund any monies paid by you for these goods."
30/07/2010 11:12 AM Order Incomplete
30/07/2010 11:31 AM Order Received
31/07/2010 09:52 AM Credit Check in Progress
31/07/2010 09:57 AM Credit Check in Progress
31/07/2010 09:59 AM Credit Check in Progress
01/08/2010 09:59 AM Credit Check in Progress
03/08/2010 11:29 AM Credit Check in Progress
03/08/2010 11:33 AM Credit Check in Progress
03/08/2010 12:04 PM Credit Check in Progress
04/08/2010 12:04 PM Credit Check in Progress
05/08/2010 10:17 AM Credit Check in Progress
05/08/2010 10:30 AM Credit Check in Progress
05/08/2010 11:17 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 11:31 AM Credit Check in Progress
06/08/2010 11:44 AM Credit Check in Progress
06/08/2010 11:48 AM Credit Check in Progress
06/08/2010 12:22 PM Credit Check in Progress
06/08/2010 12:25 PM Credit Check in Progress
06/08/2010 04:36 PM Credit Check in Progress
06/08/2010 04:38 PM Credit Check in Progress
06/08/2010 05:08 PM Credit Check in Progress
06/08/2010 05:13 PM Credit Check in Progress
06/08/2010 05:15 PM Credit Check in Progress
06/08/2010 05:15 PM Credit Check Approved
06/08/2010 06:53 PM Order at warehouse
06/08/2010 06:57 PM Order at warehouse – processing
12/08/2010 02:36 AM Credit Check in Progress
How much does a person put up with before they just tell them to f'off, had induction for the new job today, and all day tomorrow too, so not sure will actually get time to cancel the change until Monday :(
stupid vodafone
personally I think that Voda orders should be processed by order number and NOT by "order in warehouse" bull crap...
It is really hard to comprehend the logic behind Voda way of doing business and penalizing customers for their own mistakes...
Although it would be ideal for Voda to process by order number, its not very efficient since credit checks would take a different amount of time for each unique order.
I ordered my 16gb in store (although they just did it online) on the 5th and still haven't got it. Makes me sad to see here people who ordered after me already got theirs :(:(
Although it would be ideal for Voda to process by order number, its not very efficient since credit checks would take a different amount of time for each unique order.
I ordered my 16gb in store (although they just did it online) on the 5th and still haven't got it. Makes me sad to see here people who ordered after me already got theirs :(:(
I think it could work. At the warehouse just sort the orders by time the initial order was received. I dont really see an issue with that
I got an email from vodafone "Congratulations on scoring a great Vodafone deal" at 10:25pm (just over an hour ago) and then checked my order it said this
I ordered the 32gb iPhone 4
30/07/2010 10:00 AM Order Incomplete
30/07/2010 01:52 PM Order Received
02/08/2010 01:00 PM Credit Check in Progress
02/08/2010 01:02 PM Credit Check in Progress
02/08/2010 01:03 PM Credit Check in Progress
02/08/2010 01:04 PM Credit Check Approved
02/08/2010 02:52 PM Order at warehouse
02/08/2010 03:08 PM Order at warehouse – processing
12/08/2010 10:25 PM Order Complete
:)
I got the same as you, got an email then check the order status
30/07/2010 06:16 AM Order Incomplete
30/07/2010 06:23 AM Order Received
30/07/2010 12:41 PM Credit Check in Progress
30/07/2010 12:42 PM Credit Check in Progress
30/07/2010 12:42 PM Credit Check in Progress
31/07/2010 12:43 PM Credit Check in Progress
02/08/2010 05:06 PM Credit Check Approved
02/08/2010 06:52 PM Order at warehouse
02/08/2010 06:55 PM Order at warehouse – processing
12/08/2010 09:51 PM Order Complete
Wth is order complete mean here?
People have been getting their phones without the confirmation it's been sent out but for those who have it tends to show it has been sent out and then completed, so if it doesn't come by the time i'm home i'll just call them up and see if it has been sent out and get the consignment number
Hey guys,
Just signed up to Whirlpool, used it heaps in the past so thought it might be good to contribute!
I ordered with Vodafone on 31st at about 1pm. 32g. Had some problems with my credit check because they forgot to enter some details but other than that can't complain. Its part of Apples marketing strategy to withold stock. Judging by the amount of threads, its pretty effective!
31/07/2010 12:59 PM Order Incomplete
31/07/2010 12:59 PM Order Incomplete
31/07/2010 12:59 PM Order Received
31/07/2010 01:01 PM Credit Check in Progress
31/07/2010 01:02 PM Credit Check in Progress
31/07/2010 01:02 PM Credit Check in Progress
31/07/2010 01:07 PM Credit Check in Progress
31/07/2010 01:12 PM Credit Check in Progress
31/07/2010 01:12 PM Credit Check in Progress
01/08/2010 01:41 PM Credit Check in Progress
01/08/2010 01:42 PM Credit Check in Progress
01/08/2010 01:42 PM Credit Check in Progress
02/08/2010 06:21 PM Credit Check in Progress
02/08/2010 06:22 PM Credit Check in Progress
02/08/2010 06:23 PM Credit Check in Progress
02/08/2010 06:24 PM Credit Check Approved
02/08/2010 06:28 PM Order at warehouse
02/08/2010 06:52 PM Order at warehouse
02/08/2010 06:55 PM Order at warehouse – processing
13/08/2010 02:12 AM Order Sent
Anyone know when I can expect to receive it if I got "Order Sent" last night?
I ordered my iphone on 30th july and still waiting to receive it despite my order saying its sent and complete.
30/07/2010 12:31 AM Order Incomplete
30/07/2010 01:19 AM Order Received
30/07/2010 08:35 AM Credit Check in Progress
30/07/2010 08:37 AM Credit Check in Progress
30/07/2010 08:38 AM Credit Check in Progress
30/07/2010 08:39 AM Credit Check Approved
30/07/2010 08:52 AM Order at warehouse
30/07/2010 09:02 AM Order at warehouse – processing
01/08/2010 01:43 AM Order Sent
01/08/2010 07:18 PM Order Complete
yay, I received my phone today so if you got order completed status then you will received it too xD.
got the phone today!!!! wow....... that was pretty quick for me .... 10 days .... and i got the phone ...
to ppl who are waiting for iphone .... dont give up ... u will be more satisfied once u get it in ur hand ... " have patience"
didn't end getting it today. do they send out a consigment number at all so you can see where it actually is?
I got the "Congratulations on scoring a great Vodafone deal" email about an hour and a half ago. I guess this means it's coming on Monday.
30/07/2010 12:12 PM Order Incomplete
30/07/2010 01:06 PM Order Received
31/07/2010 09:28 AM Credit Check in Progress
31/07/2010 09:32 AM Credit Check in Progress
31/07/2010 09:33 AM Credit Check in Progress
31/07/2010 09:34 AM Credit Check in Progress
05/08/2010 09:56 AM Order at warehouse
05/08/2010 10:52 AM Order at warehouse
05/08/2010 10:57 AM Order at warehouse – processing
13/08/2010 06:26 PM Order Complete
Yes, you will get it on Monday.
Btw 2hrs waiting Vodafone CSR answer to port my number from Optus to Vodafone that is dam long. And it took CSR only 5 mins to get it done lol.
It goes by the time your order got to the warehouse, there up to about the 4/8 or 5/8... But I'm 4/8 and haven't had it sent yet and theres some 5/8 who have =/
Thanks my order eventually got to the warehouse for processing on the 6/8 at about 3:30pm i placed my order on the 2nd
31/07/2010 09:56 AM Order Incomplete
31/07/2010 09:56 AM Order Incomplete
31/07/2010 09:56 AM Order Received
04/08/2010 06:50 AM Credit Check in Progress
04/08/2010 06:52 AM Credit Check in Progress
04/08/2010 06:53 AM Credit Check in Progress
04/08/2010 06:53 AM Credit Check in Progress
05/08/2010 11:27 AM Order at warehouse
05/08/2010 12:53 PM Order at warehouse
05/08/2010 01:06 PM Order at warehouse – processing
13/08/2010 07:09 PM Order Complete
so my order finally went through, shame it didnt go earlier :( would have had it today as i really need a new phone. ah well, MONDAY im waiting patiently :) hope everyone gets it.
What Esw order numbers are we up to on the delivered 32gb ? still waiting for mine
ES-W5080##
Mine ES-W4949**
What Esw order numbers are we up to on the delivered 32gb ? still waiting for mine
ES-W5080##
Hey RumChaser,
I ordered 32GB, still waiting though. Order ES-W4930XX, got to warehouse 7 Aug @ 2pm. Like others have said – it depends on when your order got to the warehouse, not when you put your order in. Frustratingly >:/ Mine went in 38 mins after it went on sale, still waiting as of today (14th Aug)
30/07/2010 12:15 AM Order Incomplete
30/07/2010 12:38 AM Order Received
30/07/2010 06:50 AM Credit Check in Progress
30/07/2010 06:52 AM Credit Check in Progress
30/07/2010 06:52 AM Credit Check in Progress
31/07/2010 06:52 AM Credit Check in Progress
31/07/2010 03:09 PM Credit Check in Progress
05/08/2010 09:51 AM Order Cancelled
06/08/2010 05:04 PM Credit Check in Progress
07/08/2010 02:07 PM Order at warehouse
07/08/2010 02:53 PM Order at warehouse
07/08/2010 02:53 PM Order at warehouse – processing
Yeah i suppose so cant believe you ordered yours on the 30th and only got to the warhouse on the 7th
heres my order
02/08/2010 07:51 PM Order Incomplete
02/08/2010 08:21 PM Order Received
04/08/2010 01:43 PM Credit Check in Progress
04/08/2010 01:47 PM Credit Check in Progress
04/08/2010 01:48 PM Credit Check in Progress
05/08/2010 01:48 PM Credit Check in Progress
06/08/2010 08:20 AM Credit Check in Progress
06/08/2010 08:23 AM Credit Check in Progress
06/08/2010 08:26 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 08:54 AM Credit Check in Progress
06/08/2010 12:28 PM Credit Check in Progress
06/08/2010 12:30 PM Credit Check in Progress
06/08/2010 12:31 PM Credit Check in Progress
06/08/2010 01:21 PM Credit Check in Progress
06/08/2010 01:23 PM Credit Check in Progress
06/08/2010 01:23 PM Credit Check in Progress
06/08/2010 01:24 PM Credit Check Approved
06/08/2010 03:46 PM Order Received
06/08/2010 03:47 PM Order at warehouse
06/08/2010 04:53 PM Order at warehouse
06/08/2010 05:12 PM Order at warehouse – processing
09/08/2010 06:08 PM Order at warehouse – processing
06/08/2010 05:12 PM Order at warehouse – processing
09/08/2010 06:08 PM Order at warehouse – processing
I wonder what changed here that it's listed 3 days apart? Mines like this still, I'm suprised my credit check was so quick though:
04/08/2010 08:19 PM Order Incomplete
04/08/2010 08:35 PM Order Received
06/08/2010 03:42 PM Credit Check in Progress
06/08/2010 03:43 PM Credit Check in Progress
06/08/2010 03:43 PM Credit Check in Progress
06/08/2010 03:45 PM Credit Check Approved
06/08/2010 04:53 PM Order at warehouse
06/08/2010 05:12 PM Order at warehouse – processing
I rang back and added insurance maybe thats why they addd it again ? who knows i dont understand any of it !
got order sent today on the 14th and processing order 05/08, for a 32gb. when do i receive the consignment number and do they only deliver friday they said?
got order sent today on the 14th and processing order 05/08, for a 32gb. when do i receive the consignment number and do they only deliver friday they said?
They said they will notify 48hrs before they are going to send, however they did nothing. In my case, I received no notice, no consignment number. I didnt even have to sign to receive it. My boss just brought it in for me :P from delivery guy.
So I had no clue that they sent it to me on last friday, really surprise.
Hey guys,
On average how long is it taking to get your iphones? 1-2 weeks like the website says or much much longer like the ppl at the local voda store in Syd CBD are telling me? 6wks...
Hey guys,
On average how long is it taking to get your iphones? 1-2 weeks like the website says or much much longer like the ppl at the local voda store in Syd CBD are telling me? 6wks...
My case, 2 weeks for 32GB one.
This isn't about online orders but may be pertinent – We ordered our fleet of iPhones over a month ago via our dealer (Emcorp)
We still don't have any delivered yet – although we have been told "any day" for a week now.
Quite frustrating! We know our dealer is trying hard – they aren't happy either.
Regards
Quick question:
I am an existing Vodafone prepaid customer (using microSIM in iPhone 4 outright).
I would like to go on a contract (Vodafone postpaid, microSIM, iPhone 4 on contract).
Do I need to call the 1555 number, or can I purchase online and 'port' from prepaid to postpaid afterwards?
I've tried calling 1555 many times and keep getting the 'we are busy' message and call back another time. Same thing.
I don't think you can port from prepaid to postpaid, you can only port it from any carrier. I did my upgrade this afternoon, have you tried the 1300 number?
have you tried the 1300 number?
Not yet. I saw the 'existing customer' notice and went to call 1555. I'll give that number a go!
Not yet. I saw the 'existing customer' notice and went to call 1555. I'll give that number a go!
When I called up, it got transferred to Indian call centre, as soon as heard that i'm an existing customer, they transfer me back to call center in oz.
History of Order ES-W526XXX
13/08/2010 01:16 PM Order Incomplete
13/08/2010 01:30 PM Order Received
16/08/2010 12:30 PM Credit Check in Progress
16/08/2010 12:33 PM Credit Check in Progress
16/08/2010 12:34 PM Credit Check in Progress
16/08/2010 12:35 PM Credit Check Approved
16/08/2010 12:53 PM Order at warehouse
16/08/2010 01:05 PM Order at warehouse – processing
This is for a 32GB iPhone.
I fully expect the "Order at warehouse – processing" message to stay like that for a week at the very least. I'd be mighty surprised if I was to get my iPhone between now and then.
12/08/2010 03:23 PM Order Incomplete
12/08/2010 03:24 PM Order Incomplete
12/08/2010 03:24 PM Order Received
12/08/2010 03:28 PM Credit Check in Progress
12/08/2010 03:28 PM Credit Check in Progress
12/08/2010 03:29 PM Credit Check in Progress
12/08/2010 03:30 PM Credit Check Approved
12/08/2010 04:53 PM Order at warehouse
12/08/2010 05:11 PM Order at warehouse – processing
16/08/2010 11:02 PM Order Complete
now waiting for the Iphone 4 16gb to arrive
17/08/2010 10:52 AM Order Incomplete
17/08/2010 10:53 AM Order Cancelled
17/08/2010 10:53 AM Order Received
17/08/2010 10:59 AM Credit Check in Progress
17/08/2010 11:03 AM Credit Check in Progress
17/08/2010 11:05 AM Credit Check in Progress
17/08/2010 11:05 AM Credit Check in Progress
17/08/2010 11:30 AM Order at warehouse
17/08/2010 12:54 PM Order at warehouse
17/08/2010 01:28 PM Order at warehouse – processing
does this mean I should be expecting mine relatively soon? Ordered this morning and the guy I spoke to said it would be delivered in 2-4 weeks.
I'm actually moving office on 1 Sept so organised to have it shipped to the new office – was that a mistake? I've got staff at the new office who will be able to accept it for me (hopefully the courier doesn't insist on seeing me and my id?!) so won't be the end of the world if it beats me there.
Upgraded my parents from their 3Gs on 4/8/10. Received the 32g today, order# 9878469 SO. Surprisingly quick.
wish mine was like vvsingh
History of Order ES-W523xxx for
11/08/2010 08:48 PM Order Incomplete
11/08/2010 09:07 PM Order Received
12/08/2010 02:22 PM Credit Check in Progress
12/08/2010 02:23 PM Credit Check in Progress
12/08/2010 02:26 PM Credit Check in Progress
12/08/2010 02:27 PM Credit Check Approved
12/08/2010 02:53 PM Order at warehouse
12/08/2010 03:08 PM Order at warehouse – processing
dont worry mate, mine arrived at warehouse on the same day. looks like they are waiting for stock and we should be first in line to receive.
wish mine was like vvsingh
12/08/2010 03:08 PM Order at warehouse – processing
dont worry mate, mine arrived at warehouse on the same day. looks like they are waiting for stock and we should be first in line to receive.
lol hope so. Besides not only wanting the darn thing, my workmate keeps saying "Hey, I took a msg for you."
Me: "Yeah, what is it"
Workmate:" Vodafone called....."
And I fall for it. Often :-|
History of Order ES-W522xxx
12/08/2010 10:53 AM Order at warehouse
12/08/2010 10:55 AM Order at warehouse – processing
Vodafone's website previously said @ least 4 – 6 weeks for delivery, now voda have updated there website to say 2 -3 for the 32gb... looks like it's either progress on restocking or apple are releasing more of their private stash.
looks like it's either progress on restocking or apple are releasing more of their private stash.
Or they are listing the realistic expectations instead of the worse case scenario. Either way, I hope I get my 32Gb soon – order at warehouse 16-Aug.
OK, now I'm annoyed. I ordered my 32 GB iPhone 4 on the 4th, and I'm still waiting. Vodafone haven't got one to deliver to me yet.
A friend of mine ordered his 32 GB, like me, but on the 5th, and received his on Monday.
Hang on, what gives? When is a queue not a queue?
Order for ES-W499***
30/07/2010 04:10 PM Order Incomplete
30/07/2010 04:22 PM Order Received
02/08/2010 02:37 PM Credit Check in Progress
02/08/2010 02:42 PM Credit Check in Progress
02/08/2010 02:43 PM Credit Check in Progress
03/08/2010 02:43 PM Credit Check in Progress
04/08/2010 11:44 AM
06/08/2010 03:10 PM Credit Check in Progress
09/08/2010 12:51 PM Credit Check in Progress
09/08/2010 12:53 PM Credit Check in Progress
09/08/2010 01:12 PM Order at warehouse
09/08/2010 02:53 PM Order at warehouse
09/08/2010 02:55 PM Order at warehouse – processing
This is for a 32GB. So annoyed that I ordered on the day the iPhone was launched and it still has not come. Does that mean I am way back in the queue?
This is for a 32GB. So annoyed that I ordered on the day the iPhone was launched and it still has not come. Does that mean I am way back in the queue?
Hi Wook,
Yeah, I'm wondering the same thing, myself. I guess I just have to be patient.
But, it does seem that there isn't really a queue, which is disappointing.
And then it's made worse by trying to query the progress of things by phone, (I didn't order it online, so no online ticket number), and having to deal with that stupid LARA. :-)
How does everyone go about porting? easy process when ordering the iphone?
Does your number get ported when you sign up, therefore you need to visit a store to get a new sim?
wish mine was like vvsingh
Hold your horses big fella, I haven't received mine yet – just an update on the system
Hold your horses big fella, I haven't received mine yet – just an update on the system
Still, it's complete, so hopefully you will get it today/tomorrow!
Oh, and I'm a chick lol
32gb:
13/08/2010 03:04 PM Order at warehouse – processing
hoping they change it to 'order sent' at the end of this week...meaning i should hopefully have it by next week :D!
HOORAY, just ordered my iphone 4 32gb today.
18/08/2010 11:52 AM Order Incomplete
18/08/2010 11:52 AM Order Incomplete
18/08/2010 11:52 AM Order Received
18/08/2010 11:56 AM Credit Check in Progress
18/08/2010 11:59 AM Credit Check in Progress
18/08/2010 11:59 AM Credit Check in Progress
Long way to go :(
just so you guys are aware when Vodafone DOES NOT have stock of the phone you want it says
Order Processed – Awaiting Stock
i had that a few months ago
A colleague of mine ordered a 16gb and 32gb on 05/08. He received them both this morning. His status went from "Processing", straight to "Order Complete" yesterday afternoon. He also received the 'welcome to vodafone' email yesterday.
I received my 16gb phone about 6 hours after getting the 'welcome to vodafone' email. It therefore appears that once you receive that email, the phone is not far behind!
Anyone else upgrade over the phone and not online? I didn't get a tracking number or anything, my order was done on the 10th for a 32gb .. the Mrs is getting impatient
A colleague of mine ordered a 16gb and 32gb on 05/08. He received them both this morning. His status went from "Processing", straight to "Order Complete" yesterday afternoon. He also received the 'welcome to vodafone' email yesterday.
What plans were these on, if you don't mind me asking?
OK, now I'm annoyed. I ordered my 32 GB iPhone 4 on the 4th, and I'm still waiting. Vodafone haven't got one to deliver to me yet.
A friend of mine ordered his 32 GB, like me, but on the 5th, and received his on Monday.
I too ordered my phone 32gb on the 4th and havn't received anything :( how the hell can they stuff it up so bad!!! GRRRRRRRR
Anyone else upgrade over the phone and not online? I didn't get a tracking number or anything, my order was done on the 10th for a 32gb
Hi xxb4xx,
Yeah, I asked for a tracking number when I rang up yesterday, (as I ordered over the phone), but they said they didn't have one. I thought it was a bit odd.
Oh well, I'm just taking each day as it comes. I'll ring up once every few days until I get it. :-)
I too ordered my phone 32gb on the 4th and havn't received anything :( how the hell can they stuff it up so bad!!! GRRRRRRRR
Ha join the club :-P
Ordered mine on the 2nd and got in on Monday so two weeks as they said.
If they say 2-3 weeks why get frustrated when it's been less than this????
Just wait the 2-3 weeks!!
If they say 2-3 weeks why get frustrated when it's been less than this????
Because it seems some people who are ordering later than us are already getting their phone.
I wish they would at least do daily updates on the tracking may ring tonight
This is for a 32gb
History of Order ES-W50803##
02/08/2010 07:51 PM Order Incomplete
02/08/2010 08:21 PM Order Received
04/08/2010 01:43 PM Credit Check in Progress
04/08/2010 01:47 PM Credit Check in Progress
04/08/2010 01:48 PM Credit Check in Progress
05/08/2010 01:48 PM Credit Check in Progress
06/08/2010 08:20 AM Credit Check in Progress
06/08/2010 08:23 AM Credit Check in Progress
06/08/2010 08:26 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 08:54 AM Credit Check in Progress
06/08/2010 12:28 PM Credit Check in Progress
06/08/2010 12:30 PM Credit Check in Progress
06/08/2010 12:31 PM Credit Check in Progress
06/08/2010 01:21 PM Credit Check in Progress
06/08/2010 01:23 PM Credit Check in Progress
06/08/2010 01:23 PM Credit Check in Progress
06/08/2010 01:24 PM Credit Check Approved
06/08/2010 03:46 PM Order Received
06/08/2010 03:47 PM Order at warehouse
06/08/2010 04:53 PM Order at warehouse
06/08/2010 05:12 PM Order at warehouse – processing
07/08/2010 08:35 AM Credit Check in Progress
09/08/2010 06:08 PM Order at warehouse – processing
12/08/2010 02:50 AM Credit Check in Progress
16/08/2010 11:52 AM Order at warehouse – processing
Ordered online. 32GB model.
03/08/2010 01:05 PM Order Incomplete
03/08/2010 01:15 PM Order Received
04/08/2010 02:18 PM Credit Check in Progress
04/08/2010 02:22 PM Credit Check in Progress
04/08/2010 02:25 PM Credit Check in Progress
04/08/2010 02:26 PM Credit Check Approved
06/08/2010 03:36 PM Order Received
06/08/2010 03:36 PM Order at warehouse
06/08/2010 04:53 PM Order at warehouse
06/08/2010 05:12 PM Order at warehouse – processing
19/08/2010 12:57 PM Order Complete
Hopefully that means they will send today and I may get it Fri or Monday! This seems to indicate that the 2-3 weeks is on target for many/most.
Cheers
Yeah, I asked for a tracking number when I rang up yesterday, (as I ordered over the phone), but they said they didn't have one. I thought it was a bit odd.
Oh well, I'm just taking each day as it comes. I'll ring up once every few days until I get it. :-)
I called this morning since i havent received an email after ordering the 16gb on Tuesday. Apparently, existing customers don't receive any email updates since a credit check is not needed. I ordered over the phone too (existing customers wanting to go on plan cant order on the site).
Got my fingers crossed for delivery next Friday.
Ordered via phone on 9th Aug for 32GB model. Expected delivery 4-6 weeks
09/08/2010 05:46 PM Order Incomplete
09/08/2010 05:46 PM Order Received
09/08/2010 05:50 PM Credit Check in Progress
09/08/2010 05:54 PM Credit Check in Progress
09/08/2010 05:56 PM Credit Check Approved
09/08/2010 06:03 PM Credit Check Approved
09/08/2010 06:53 PM Order at warehouse
09/08/2010 06:55 PM Order at warehouse – processing
Received the parcel this after noon! Hohooooooooooo But there's still no movement on the Vodafone online tracking site.
Happy so far :) Good luck guys!
Ordered via phone on 9th Aug for 32GB model. Expected delivery 4-6 weeks
Did they give you an order number when you ordered over phone?
Did they give you an order number when you ordered over phone?
Did not get an order number.
I call them again in the afternoon saying that when I ordered this morning I was told that I will receive an email with an order number but did not get anything.
Then I ask whether they can give me the order number through the phone so that I can track online.
vodafone prepaid > contract
some says that if you already on vodafone contract and upgrading to new iphone, you won't be able to get a tracking number.
System was down when I ordered over the phone on 9th Aug. The lady took down all my details manually and said will give me an SMS back if credit check is approved and everything goes well (new contract, port in).
The next morning, I received an email from VF regarding my bill, but I still haven't received the SMS confirmation. Called VF and waited for 45mins, I was given the order number starting with ES-W519XXX. Received the iphone4 today. Couldn't be happier! =) But I haven't done the port-in yet, dont know how long more I need to wait on the phone though. Arghhh...
02/08/2010 07:51 PM Order Incomplete
02/08/2010 08:21 PM Order Received
04/08/2010 01:43 PM Credit Check in Progress
04/08/2010 01:47 PM Credit Check in Progress
04/08/2010 01:48 PM Credit Check in Progress
05/08/2010 01:48 PM Credit Check in Progress
06/08/2010 08:20 AM Credit Check in Progress
06/08/2010 08:23 AM Credit Check in Progress
06/08/2010 08:26 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 08:54 AM Credit Check in Progress
06/08/2010 12:28 PM Credit Check in Progress
06/08/2010 12:30 PM Credit Check in Progress
06/08/2010 12:31 PM Credit Check in Progress
06/08/2010 01:21 PM Credit Check in Progress
06/08/2010 01:23 PM Credit Check in Progress
06/08/2010 01:23 PM Credit Check in Progress
06/08/2010 01:24 PM Credit Check Approved
06/08/2010 03:46 PM Order Received
06/08/2010 03:47 PM Order at warehouse
06/08/2010 04:53 PM Order at warehouse
06/08/2010 05:12 PM Order at warehouse – processing
07/08/2010 08:35 AM Credit Check in Progress
09/08/2010 06:08 PM Order at warehouse – processing
12/08/2010 02:50 AM Credit Check in Progress
16/08/2010 11:52 AM Order at warehouse – processing
19/08/2010 04:41 PM Order Sent
Got it this morning about 9am 32gb good luck in getting yours
I am going to have a play and activate it now lol
Ordered via phone on 9th Aug for 32GB model. Expected delivery 4-6 weeks
Received the parcel this after noon! Hohooooooooooo But there's still no movement on the Vodafone online tracking site.
See this is why i am frustrated because people ordering after me like 5 days after me have received their phone yet im being told to wait??????
OMG! Could it really be true???
30/07/2010 04:10 PM Order Incomplete
30/07/2010 04:22 PM Order Received
02/08/2010 02:37 PM Credit Check in Progress
02/08/2010 02:42 PM Credit Check in Progress
02/08/2010 02:43 PM Credit Check in Progress
03/08/2010 02:43 PM Credit Check in Progress
04/08/2010 11:44 AM
06/08/2010 03:10 PM Credit Check in Progress
09/08/2010 12:51 PM Credit Check in Progress
09/08/2010 12:53 PM Credit Check in Progress
09/08/2010 01:12 PM Order at warehouse
09/08/2010 02:53 PM Order at warehouse
09/08/2010 02:55 PM Order at warehouse – processing
20/08/2010 01:40 AM Order Sent
I should have taken a sickie today so I could be there were the post arrives. God I hope it comes today. Its been 3 weeks since I ordered it.
["Ordered via phone on 9th Aug for 32GB model. Expected delivery 4-6 weeks"...
..."Received the parcel this after noon! Hohooooooooooo But there's still no movement on the Vodafone online tracking site."
"Happy so far :) Good luck guys!"]
This makes me really angry....
What happens if you're not at home?.. does it get left at the local post office for me to pick-up? or do you get shafted and have to wait / organise delivery again?
I believe it is left at your local post office for 10 days or so. If you do not collect it, they will send the phone back to VF.
I believe it is left at your local post office for 10 days or so.
Wonder whether it goes to post office or AAE depot. Anyone has any experience with this?
Friggin Vodafone. How long does it take to do a credit check
08/08/2010 10:24 PM Order Incomplete
08/08/2010 10:41 PM Order Received
10/08/2010 05:46 PM Credit Check in Progress
10/08/2010 08:18 PM Credit Check in Progress
10/08/2010 08:20 PM Credit Check in Progress
10/08/2010 10:21 PM Credit Check in Progress
13/08/2010 03:54 PM Credit Check in Progress
Pretty much 2 weeks now. I'll give them a call today and ask them what the hell is going on.
when they sent my e71 to me i missed it cause at work had to wait till the next day to get it after i finished work i was not happy
This time i made sure i gave my work address
OK, now I'm annoyed. I ordered my 32 GB iPhone 4 on the 4th, and I'm still waiting. Vodafone haven't got one to deliver to me yet.
A friend of mine ordered his 32 GB, like me, but on the 5th, and received his on Monday.
I too ordered my phone 32gb on the 4th and havn't received anything :( how the hell can they stuff it up so bad!!! GRRRRRRRR
ye me too...still waiting for a 32g i ordered on the 6th, not really too stressed though. I upgraded so cant really track my order anyway and too cbf to call 1555 and wait for an hr
ye me too...still waiting for a 32g i ordered on the 6th, not really too stressed though. I upgraded so cant really track my order anyway and too cbf to call 1555 and wait for an hr
I'm in the same boat.. except you have a 6 day head start on me..
I just received the contract details in the mail today after my upgrade.
lol i just received an email stating i have to wait 4-6 weeks. i sent a reply mentioning if i have to wait ANOTHER 4-6 weeks i can assure you Vodafone will be footing a nice TIO complaint bill. great work Voda just feed your customers lengthy delivery times so we can stop asking and you can say well we told you so........nice try but that isnt going to work especially when i know you have given stock to people who ordered after me.
DaNz
Which address did you send your email to? I'm about to send one off too – the more they receive from those who ordered around the 4th, the stronger our position I reckon. Frustrating, isn't it....
Which address did you send your email to? I'm about to send one off too – the more they receive from those who ordered around the 4th, the stronger our position I reckon. Frustrating, isn't it....
i think you need to ask them a question on facebook,twitter then they will refer you to email them at online.help@vodafone.com if you just email that directly they will tell you to ask your question via facebook/twitter eg – can you look into my account then they will respond and tell you email me the details etc.
dont ask me why they do it this way lol
I just ordered 32GB iphone and my credit check got approved in only 3 minutes when I was placing order over the phone :)
23/08/2010 08:14 AM Order Incomplete
23/08/2010 08:14 AM Order Incomplete
23/08/2010 08:14 AM Order Received
23/08/2010 08:16 AM Credit Check in Progress
23/08/2010 08:19 AM Credit Check in Progress
23/08/2010 08:19 AM Credit Check in Progress
23/08/2010 08:20 AM Credit Check Approved
23/08/2010 08:54 AM Order at warehouse
23/08/2010 08:54 AM Order at warehouse – processing
Now the wait game begins, but I guess now a days its quicker, I hope i get it in 2-3 weeks :)
anyone else that ordered on the or about the 10/AUG got their 32gb yet?
Ordered on the 9th, apparently I'm still on backorder, according to Vodafone_help for the 32GB model.
Ordered on the 9th, apparently I'm still on backorder, according to Vodafone_help for the 32GB model.
Mud.
Do I get preference as I upgraded? hehe
Mud.
Do I get preference as I upgraded? hehe
I upgraded from my last Vodafone contract, if anything we get lower preference to new customers...
just got an email saying i will get my phone within 2-3 weeks from today.
and i ordered mine on the 4th of August. How does that work????????? people who are ordering today are quoted the same timeframe grrrrrrrrr
I upgraded from my last Vodafone contract, if anything we get lower preference to new customers...
I got the paperwork in the mail showing the new contract.. too bad a phone wasn't in the same envelope.
I have had nothing in the mail yet, I'm on the new contract currently but had no paperwork for it.
this was me up until friday last week..
The phones received last week were for 'Order at warehouse' between 6-9 August. Mine got to that stage 16-AUG so I'm hoping I get mine shipped this week.
Mine got to that stage 16-AUG so I'm hoping I get mine shipped this week.
I don't think it works that way.. I ordered mine today morning and status is 'Order at warehouse' within an hour after i ordered it, but I'm not expecting it to arrive in next 2 weeks.. so hold ur breath :)
The phones received last week were for 'Order at warehouse' between 6-9 August. Mine got to that stage 16-AUG so I'm hoping I get mine shipped this week.
LOL goodluck with that – i ordered mine on the 4th of Aug (32gb though) and have yet to receive mine and when enquired i was told it will be 2-3 weeks from today which im protesting about as if i ordered it today i would be waiting the same time so not sure how that is even right.
History of Order ES-W537XXX
21/08/2010 06:03 PM Order Incomplete
21/08/2010 06:19 PM Order Received
23/08/2010 02:35 PM Credit Check in Progress
23/08/2010 02:39 PM Credit Check in Progress
23/08/2010 02:40 PM Credit Check in Progress
23/08/2010 02:41 PM Credit Check Approved
23/08/2010 02:54 PM Order at warehouse
I am surprised the credit check was quite efficient. 16GB.
I don't think it works that way.. I ordered mine today morning and status is 'Order at warehouse' within an hour after i ordered it, but I'm not expecting it to arrive in next 2 weeks.. so hold ur breath :)
Yeah but your 'Order at warehouse' is on the 23 August, so you are looking at 2 weeks behind other people that have had their 'Order at warehouse'.
LOL goodluck with that – i ordered mine on the 4th of Aug (32gb though) and have yet to receive mine and when enquired i was told it will be 2-3 weeks from today which im protesting about as if i ordered it today i would be waiting the same time so not sure how that is even right.
When did you order reach the warehouse? I ordered min on 5 Aug, but it didn't get to the Order at warehouse until 16th (stupid delays in the credit check stage).
When did you order reach the warehouse? I ordered min on 5 Aug, but it didn't get to the Order at warehouse until 16th (stupid delays in the credit check stage).
i havn't got the ability to check as i upgraded over the phone :(
i havn't got the ability to check as i upgraded over the phone :(
Bummer. Wait till the end of the week and call back and ask to speak to someone higher up. Tell them that lots of people have had theirs shipped out who ordered before you. If you check my theory above it is pretty consistent – first batch of shipments (two weeks ago) were for orders that got to the warehouse between 1-6. Next shipment (Friday just passed) was for orders between 6-9.
If you check my theory above it is pretty consistent – first batch of shipments (two weeks ago) were for orders that got to the warehouse between 1-6. Next shipment (Friday just passed) was for orders between 6-9.
hmmmm ill bug them on friday if i don't get anything by then i wouldnt normally but going on feedback people ordering after me have received their phone and i didn't require a credit check so there should be no reason for the hold up.
To the people that have already received their phones, how was the box packaged? Can you tell that it's an iPhone? I'm getting mine delivered to work and don't want it to get pinched =/
I'm getting mine delivered to work and don't want it to get pinched =/
Uh man that would suck! I'm sure someone will answer that soon
I upgraded my plan last Tuesday. The guy said I should receive the phone this week! 16gb!
Uh man that would suck! I'm sure someone will answer that soon
I'm not too concerned. Pretty sure it'll make it to me OK, but if it does go missing I'll just follow it up with Voda/AAE as to why my signature wasn't required. I'll email reception as soon as the order completes to let them know I'm expecting something and that I'll come down to pick it up/sign for it.
History of Order ES-W523XXX for Timmay (iPhone 4, 16gig)
11/08/2010 12:39 PM Order Incomplete
11/08/2010 12:39 PM Order Incomplete
11/08/2010 12:39 PM Order Received
11/08/2010 12:43 PM Credit Check in Progress
11/08/2010 12:48 PM Credit Check in Progress
11/08/2010 12:48 PM Credit Check in Progress
12/08/2010 12:49 PM Credit Check in Progress
13/08/2010 12:00 PM Credit Check in Progress
16/08/2010 11:16 AM Credit Check Approved
16/08/2010 11:16 AM Order at warehouse
16/08/2010 11:46 AM Order Cancelled
17/08/2010 11:03 AM Order at warehouse
17/08/2010 12:54 PM Order at warehouse
17/08/2010 01:28 PM Order at warehouse – processing
Nothing in the mail, no SMS, got the "Welcome to Vodafone" email on 16/8 saying it would be delivered in 2-4 business days. Time to ring yet, given that it's now been 6 business days?
Nothing in the mail, no SMS, got the "Welcome to Vodafone" email on 16/8 saying it would be delivered in 2-4 business days. Time to ring yet, given that it's now been 6 business days?
Give them a call man. You got nothing to lose just the 20 – 40min wait time.
Hmm there 2 weeks is up.... 16gb
10/08/2010 11:53 AM Order Incomplete
10/08/2010 12:00 PM Order Received
11/08/2010 01:47 PM Credit Check in Progress
11/08/2010 01:48 PM Credit Check in Progress
11/08/2010 01:49 PM Credit Check in Progress
11/08/2010 01:50 PM Credit Check Approved
12/08/2010 01:39 PM Order at warehouse
12/08/2010 02:53 PM Order at warehouse
12/08/2010 03:08 PM Order at warehouse – processing
I am disappoint.
17/08/2010 11:03 AM Order at warehouse
17/08/2010 12:54 PM Order at warehouse
17/08/2010 01:28 PM Order at warehouse – processing
I'd give it until the 31 August. Two weeks after arriving at warehouse (after being cancelled?).
12/08/2010 01:39 PM Order at warehouse
12/08/2010 02:53 PM Order at warehouse
12/08/2010 03:08 PM Order at warehouse – processing
I am disappoint.
Perhaps it is 2 weeks from the time it arrives at warehouse.
got the "Welcome to Vodafone" email on 16/8 saying it would be delivered in 2-4 business days
Do you mean this email:
We’re happy to inform you that your Vodafone credit check has been successful. Your Vodafone Direct Deal will be shipped to you very soon.
Subject to stock availability, delivery will be within the next day if your order was placed before midday Monday to Thursday and your delivery address is within metropolitan areas of capital cities (except Tas and NT ).
Otherwise, your Direct Deal will be delivered within approximately 2 to 4 business days depending on your location and stock availability.
That's just a generic welcome email. I'm sure everyone gets it as soon as the credit check gets approved. I don't think it takes stock availability into account.
That's just a generic welcome email. I'm sure everyone gets it as soon as the credit check gets approved. I don't think it takes stock availability into account.
Thats pretty much what I was told on the phone. For anything other than iPhone 4, it's pretty much right, but since they are selling products they don't actually have yet, then go by what I was told when the credit check was approved ie. 1-2 weeks
No AAE tracking number yet so basically Thursday at the earliest, maybe Friday.
You got nothing to lose just the 20 – 40min wait time
25:30 on the phone total including talking to CSR.
I havnt received any sms's or emails regarding my order? should I be concerned?
However on the vodafone tracking page, mine is on "order at warehouse – processing'.
Perhaps it is 2 weeks from the time it arrives at warehouse.
hmm but it says
"Your iPhone 4 should arrive within the following timeframe from the date you placed your order:
iPhone4 16GB
1 – 2 Weeks
"
hmm but it says
"Your iPhone 4 should arrive within the following timeframe from the date you placed your order:
iPhone4 16GB
1 – 2 Weeks
"
"Subject to stock availability"
So, heres my order:
15/08/2010 02:34 PM Order Incomplete
15/08/2010 02:42 PM Order Received
17/08/2010 02:44 PM Credit Check in Progress
17/08/2010 02:48 PM Credit Check in Progress
17/08/2010 02:49 PM Credit Check in Progress
17/08/2010 02:51 PM Credit Check Approved
18/08/2010 08:17 AM Order at warehouse
18/08/2010 08:54 AM Order at warehouse
18/08/2010 08:54 AM Order at warehouse – processing
anyone have any clue when i can expect delievery.!
18/08/2010 08:17 AM Order at warehouse
18/08/2010 08:54 AM Order at warehouse
18/08/2010 08:54 AM Order at warehouse – processing
anyone have any clue when i can expect delievery.!
might be this friday or next friday, mine at warehouse on 13th. Hopefuly can get it this friday.
creak26...Gurl17 writes...
might be this friday or next friday, mine at warehouse on 13th. Hopefuly can get it this friday.
ohh please this friday :) !
I ordered the iPhone 4 16GB originally on the 2nd August, only for it to be cancelled twice. It is currently sitting like this:
16/08/2010 05:31 PM Order Incomplete
16/08/2010 05:38 PM Order Received
18/08/2010 09:32 AM Credit Check in Progress
18/08/2010 09:33 AM Credit Check in Progress
18/08/2010 09:35 AM Credit Check in Progress
18/08/2010 09:37 AM Credit Check in Progress
18/08/2010 09:39 AM Credit Check in Progress
18/08/2010 09:41 AM Credit Check in Progress
18/08/2010 09:42 AM Credit Check Approved
18/08/2010 10:54 AM Order at warehouse
18/08/2010 11:04 AM Order at warehouse – processing
Anyone know how long until i get it? It says 1-2 weeks, it will be 2 weeks this monday coming up, should i expect it this week?
Anyone know how long until i get it? It says 1-2 weeks, it will be 2 weeks this monday coming up, should i expect it this week?
i'd be very doubtful about getting it this week. mine arrived at warehouse on the 12th and it still hasn't come yet.
Anyone out there received a phone this week?
History of Order ES-W537XXXX (16GB)
21/08/2010 06:03 PM Order Incomplete
21/08/2010 06:19 PM Order Received
23/08/2010 02:35 PM Credit Check in Progress
23/08/2010 02:39 PM Credit Check in Progress
23/08/2010 02:40 PM Credit Check in Progress
23/08/2010 02:41 PM Credit Check Approved
23/08/2010 02:54 PM Order at warehouse
23/08/2010 03:05 PM Order at warehouse – processing
Still expecting it on 6 September (slightly over 2 weeks).
16GB order:
10/08/2010 09:30 PM Order Incomplete
10/08/2010 09:48 PM Order Received
11/08/2010 07:03 PM Credit Check in Progress
11/08/2010 07:08 PM Credit Check in Progress
11/08/2010 07:08 PM Credit Check in Progress
11/08/2010 07:10 PM Credit Check Approved
13/08/2010 08:06 AM Order at warehouse
13/08/2010 08:53 AM Order at warehouse
13/08/2010 08:54 AM Order at warehouse – processing
---
Reply from Vodafone's online help email:
Your handset is on back order, I am sorry. The Online Help team is only able to see the same details you can see by tracking your device online. Once your order status changes to “complete” or “sent”, we will be able to provide you with an AAE consignment number.
Thanks,
Online Help.
---
Looks like it's doubtful they would meet their 1-2weeks timeline..
I already got my initial one, now I'm waiting for my upgrade one from voda to come to get my mrs off my back!, Women + Facebook + iphones x waiting = Danger.
I already got my initial one, now I'm waiting for my upgrade one from voda to come to get my mrs off my back!, Women + Facebook + iphones x waiting = Danger.
Ha ha big +1!
Identical situation!
History of Order ES-W526XXX
13/08/2010 01:16 PM Order Incomplete
13/08/2010 01:30 PM Order Received
16/08/2010 12:30 PM Credit Check in Progress
16/08/2010 12:33 PM Credit Check in Progress
16/08/2010 12:34 PM Credit Check in Progress
16/08/2010 12:35 PM Credit Check Approved
16/08/2010 12:53 PM Order at warehouse
16/08/2010 01:05 PM Order at warehouse – processing
This is for a 32GB iPhone.
OK this is strange — this is still the exact output I get from the online Vodafone iPhone tracking page, but I actually received my iPhone this morning!
It's great in my books, but it's strange in that it looks like at Vodafone the left hand doesn't know what the right hand is doing.
To those who haven't received their iPhones yet, I hope you do soon.
Do Vodafone have multiple warehouses – i.e. one in each state? This could explain the variances in wait times and delivery.
WOOHOO! 32GB iPhone 4 has JUST ARRIVED :) SO HAPPY
Ordered over phone on 4th August as a Vodafone Upgrading Customer
No tracking or confirmation email ever given, the phone just arrived today.
On the courier sticker I noticed it came from a warehouse in Belrose, NSW.
12/08/2010 02:25 PM Order Incomplete
12/08/2010 02:39 PM Order Received
12/08/2010 04:11 PM Credit Check in Progress
12/08/2010 04:13 PM Credit Check in Progress
12/08/2010 04:14 PM Credit Check in Progress
12/08/2010 04:16 PM Credit Check Approved
13/08/2010 09:51 AM Order Received
13/08/2010 09:53 AM Order at warehouse
13/08/2010 10:53 AM Order at warehouse
13/08/2010 11:05 AM Order at warehouse – processing
Just got a call from my sister that it arrived. She had to forge my signature.
WOOT
Strange the vodafone order tracker didn't change
You guys who received phone in the last few days did you receive a micro sim with it.
I ordered one via upgrade and did not but I know someone who upgraded at the same day who received the sim in the mail a few days after ordering.
Thanks
Just got a call from my sister that it arrived. She had to forge my signature.
WOOT
Strange the vodafone order tracker didn't change
16/32GB? :-)
received my 32g this morning – absolutely stoked with how quickly I got it. Cannot complain with 8 days.
Interestingly, when I check my order it still shows the same as it did on the 17th.
Son's order.
History of Order ES-W5276**
14/08/2010 02:18 PM Order Incomplete
14/08/2010 02:18 PM Order Incomplete
14/08/2010 02:18 PM Order Received
14/08/2010 02:27 PM Credit Check in Progress
14/08/2010 02:28 PM Credit Check in Progress
14/08/2010 02:28 PM Credit Check in Progress
14/08/2010 02:30 PM Credit Check Approved
14/08/2010 02:53 PM Order at warehouse
14/08/2010 02:53 PM Order at warehouse – processing
He just called me to say his has arrived.
New customer, porting from 3.
32gb phone.
I really hope that you guys who are still waiting for earlier get yours soon. :(
OK this is strange — this is still the exact output I get from the online Vodafone iPhone tracking page, but I actually received my iPhone this morning!
this has sent me crazy, i am going to officially lodge a TIO complaint if i get nothing by Friday.
i want them to provide evidence that my phone order was not pushed back as i ordered on the 4th of August yet it seems everyone who has ordered after me has received their phone 32gb.
grrrrrrrrrrr
and here begins the wait
25/08/2010 12:21 PM Order Incomplete
25/08/2010 12:22 PM Order Incomplete
25/08/2010 12:22 PM Order Received
25/08/2010 12:23 PM Credit Check in Progress
25/08/2010 12:24 PM Credit Check in Progress
25/08/2010 12:25 PM Credit Check in Progress
25/08/2010 12:27 PM Credit Check Approved
32gb
received the sim in the mail a few days after ordering
Hi – We ( myself and my wife ) have ordered 2 new iPhones.
My wife did get the SIM posted a few days after ordering the phone.
I just got the order confirmation in the mail saying the sim will be sent.
I ordered my phone one day before my wife.
Kinda crazy.
12/08/2010 10:55 AM Order at warehouse – processing
25/08/2010 11:37 AM Order Complete !!!!!!!!!!!!!!!!!!!!
32gb
WOOHOO! 32GB iPhone 4 has JUST ARRIVED :) SO HAPPY
Ordered over phone on 4th August as a Vodafone Upgrading Customer
No tracking or confirmation email ever given, the phone just arrived today.
On the courier sticker I noticed it came from a warehouse in Belrose, NSW.
I ordered over the phone on the 10th.. so I guess another week or so
Here is my tracking status
13/08/2010 02:17 PM Order Incomplete
13/08/2010 02:18 PM Order Incomplete
13/08/2010 02:18 PM Order Received
13/08/2010 02:24 PM Credit Check in Progress
13/08/2010 02:28 PM Credit Check in Progress
13/08/2010 02:28 PM Credit Check in Progress
13/08/2010 02:30 PM Credit Check Approved
13/08/2010 02:32 PM Order at warehouse
13/08/2010 02:53 PM Order at warehouse
13/08/2010 03:04 PM Order at warehouse – processing
25/08/2010 12:48 PM Order Complete
Hopefully will receive it tomorrow... :-)
18/08/2010 08:17 AM Order Incomplete
18/08/2010 08:18 AM Order Incomplete
18/08/2010 08:18 AM Order Received
18/08/2010 08:29 AM Credit Check in Progress
18/08/2010 08:33 AM Credit Check in Progress
18/08/2010 08:34 AM Credit Check in Progress
18/08/2010 08:39 AM Credit Check in Progress
18/08/2010 08:43 AM Credit Check in Progress
18/08/2010 08:44 AM Credit Check in Progress
18/08/2010 08:57 AM Credit Check in Progress
18/08/2010 08:58 AM Credit Check in Progress
18/08/2010 08:59 AM Credit Check in Progress
18/08/2010 09:00 AM Credit Check Approved
18/08/2010 10:54 AM Order at warehouse
18/08/2010 11:04 AM Order at warehouse – processing
25/08/2010 01:59 PM Order Complete
Was told on the phone that it would be 3 to 4 weeks, which apparently equates to exactly seven days.
18/08/2010 11:04 AM Order at warehouse – processing
25/08/2010 01:59 PM Order Complete
Was told on the phone that it would be 3 to 4 weeks, which apparently equates to exactly seven days.
16 or 32 gb?
13/08/2010 03:04 PM Order at warehouse – processing
25/08/2010 12:48 PM Order Complete
Hopefully will receive it tomorrow... :-)
16 or 32 gb?
AAE shows that mine is onboard with the courier as of 9:21am this morning, it arrived in Perth at 6:43am after being overnighted from Sydney.
I should have it today.
18/08/2010 11:52 AM Order Incomplete
18/08/2010 11:52 AM Order Incomplete
18/08/2010 11:52 AM Order Received
18/08/2010 11:56 AM Credit Check in Progress
18/08/2010 11:59 AM Credit Check in Progress
18/08/2010 11:59 AM Credit Check in Progress
18/08/2010 04:24 PM Credit Check Approved
18/08/2010 04:54 PM Order at warehouse
18/08/2010 05:00 PM Order at warehouse – processing
and received it today LOLLL how short hahah, when didn't actually receive it, got left a "attempted delivery advice" and I got to pick it up from the depot.
btw it was got a 32gb iphone 4.
ES-W532XXX
18/08/2010 09:29 AM Order Incomplete
18/08/2010 09:29 AM Order Incomplete
18/08/2010 09:29 AM Order Received
18/08/2010 09:30 AM Credit Check in Progress
18/08/2010 09:33 AM Credit Check in Progress
18/08/2010 09:34 AM Credit Check in Progress
18/08/2010 09:37 AM Credit Check Approved
18/08/2010 10:00 AM Order at warehouse
18/08/2010 10:54 AM Order at warehouse
18/08/2010 11:04 AM Order at warehouse – processing
How come I haven't received anything? Sydney here for 32GB
OK this is strange — this is still the exact output I get from the online Vodafone iPhone tracking page, but I actually received my iPhone this morning!
Mine is exactly the same as yours! Hopefully mine will also arrive this week.
16/08/2010 12:53 PM Order at warehouse
16/08/2010 01:05 PM Order at warehouse – processing
damn now I have to wait until friday to pick it up. NOOO :(
Why not tomorrow or tonight?
Is it from AAE depot or post office?
Why not tomorrow or tonight?
Is it from AAE depot or post office?
AAE depot,
They said on the card that pickup is available "next business day" at the AAE depot. (Makes sense, since my iphone will still be with the courier until he gets back to the depot at 5 or 6 pm).
I can't tomorrow because I got uni all day 9am to 6pm (and I cant get my brother to pick it up because they need photo ID), so I have to wait until friday when I am free.
I just emailed reception to tell them I'm expecting a delivery. She calls and said something came for me today... great. Not! They rejected it because it required ID and the recipients name had an extra name in front (my middle name). On the phone to Voda now to get the conn note, then have to call AAE. Good times.
Spoke to Voda (20min wait) got the conn note but AAE don't know if it's back at the depot yet. Have to call them tomorrow morning. I JUST WANT MY NEW TOY!!!
I ordered as an existing customer by calling 1555 on the 19th and just got told that mine is on back-order with a 4-6 week wait (32GB). It seems Vodafone are prioritising new customers to existing ones and possibly Eastern State based customers to other states.
I'm getting frustrated here because I was told when I upgraded over the phone that it would take no more than 3 weeks (now apparently blown out to 4 – 6 weeks), I've been given an order number that is useless in tracking the progress of the order and I'm paying for an iPhone contract as of the day the order was put through with no device to use said plan.
How long have people in WA been waiting for their 32GB iPhone 4?
I live in NSW and ordered on the 13th, my friend on the 6th and nothing yet. So the 19th would mean you are in for a long wait.
They rejected it because it required ID and the recipients name had an extra name in front (my middle name).
Hope the same doesn't happen to me!
Dug out the original order which Vodafone cancelled for no apparent reason several times. Thing is the original order no. was meant to be cancelled and stay cancelled on 11/08 when new order was placed.
History of Order ES-W5043XX for Timmay: (original order, 16gig)
01/08/2010 12:49 PM Order Incomplete
01/08/2010 02:47 PM Order Received
03/08/2010 05:26 PM Credit Check in Progress
03/08/2010 05:27 PM Credit Check in Progress
06/08/2010 11:22 AM Order Cancelled
06/08/2010 12:05 PM Credit Check in Progress
06/08/2010 02:56 PM Order Cancelled
07/08/2010 10:13 AM Credit Check in Progress
09/08/2010 03:24 PM Order Cancelled
12/08/2010 01:37 AM Credit Check in Progress
12/08/2010 03:48 PM Credit Check in Progress
16/08/2010 12:10 PM Order Cancelled
17/08/2010 11:04 AM Order at warehouse
17/08/2010 12:54 PM Order at warehouse
17/08/2010 01:28 PM Order at warehouse – processing
History of Order ES-W523XXX for Timmay
11/08/2010 12:39 PM Order Incomplete
11/08/2010 12:39 PM Order Received
11/08/2010 12:43 PM Credit Check in Progress
11/08/2010 12:48 PM Credit Check in Progress
11/08/2010 12:48 PM Credit Check in Progress
12/08/2010 12:49 PM Credit Check in Progress
13/08/2010 12:00 PM Credit Check in Progress
16/08/2010 11:16 AM Credit Check Approved
16/08/2010 11:16 AM Order at warehouse
16/08/2010 11:46 AM Order Cancelled
17/08/2010 11:03 AM Order at warehouse
17/08/2010 12:54 PM Order at warehouse
17/08/2010 01:28 PM Order at warehouse – processing
Needless to say the other half that the phone is for is getting a bit antsy seeing 32gig orders arriving today that were ordered up to 1 week ago with a quoted 2-3 week wait, while the current order for her 16gig with a 1-2 week wait hasn't arrived 2 weeks after the 2nd order (nearly 4 after first order attempt)
I live in NSW and ordered on the 13th, my friend on the 6th and nothing yet. So the 19th would mean you are in for a long wait.
Please look at page 13, some people ordering on the 18th Aug has been receiving their phone today 25th Aug.
Seems like the distribution is not systematic = unpredictable !!!
Maybe we should also factor in what plan you bought to try to predict the delivery date. $79 delivering faster than $49 cap?
Just with mine ordered on the 18th Aug Sydney suddenly appears at my doorstep.
I ordered as an existing customer by calling 1555 on the 19th and just got told that mine is on back-order with a 4-6 week wait (32GB)
I ordered the 32gb on the 18th, was also quoted 2-3 weeks. I called today and the 'upgrades team' person that i spoke to said to expect it any time next week. Who told you 4-6 weeks?
I reckon the system is pretty random.
I ordered mine on the 16th for two 16gbs and i am hoping to get it get it this week =/. Btw living in Sydney as well soo nothing soo far.
Update All
W00t phone was delivered today :D i arrived home and found a card to go pick it up from the post office (32gb) i ordered this on the 4th of August so ABOUT TIME!!!!!!!!!!!!!!!
goodluck to all and do what i did keep nagging them and they will eventually send it :p
ES-W532XXX
18/08/2010 09:29 AM Order Incomplete
18/08/2010 09:29 AM Order Incomplete
18/08/2010 09:29 AM Order Received
18/08/2010 09:30 AM Credit Check in Progress
18/08/2010 09:33 AM Credit Check in Progress
18/08/2010 09:34 AM Credit Check in Progress
18/08/2010 09:37 AM Credit Check Approved
18/08/2010 10:00 AM Order at warehouse
18/08/2010 10:54 AM Order at warehouse
18/08/2010 11:04 AM Order at warehouse – processing
25/08/2010 @ 9:47PM Vodafone still showing Order Incomplete but the Iphone 32GB was delivered to my house this afternoon.
Ordered over the phone with NRMA 3 months free + 10% off monthly subscription
Good luck for the rest
hahah this is ridiculous, mine arrived at warehouse on the 12th and still haven't received. 16gb and all!
nice work vodafone!
Ordered my 32GB as an upgrade over the phone on the 7th August.....I was told a 4-6 Week wait.......... Waiting impatiently =(
Hopefully a case of under promise over deliver.....
I ordered my iphone 32gb over the phone on the release date, received in a week but it turned out to be a DOA. reported immediately, have been waiting for them to send me a new one since.....
hahah this is ridiculous, mine arrived at warehouse on the 12th and still haven't received. 16gb and all!
nice work vodafone!
+1. exact same scenario, hoping friday
Got my Iphone 32GB tonight, it was delivered to home at 10ish but I was not home.
Picked up at AaE depot after work,
ES-W531XXX
17/08/2010 02:27 PM Order Incomplete
17/08/2010 03:05 PM Order Received
17/08/2010 04:04 PM Credit Check in Progress
17/08/2010 04:08 PM Credit Check in Progress
17/08/2010 04:10 PM Credit Check in Progress
17/08/2010 04:14 PM Credit Check Approved
17/08/2010 04:54 PM Order at warehouse
17/08/2010 05:04 PM Order at warehouse – processing
Very happy but unfortunately have not been able to reach Voda to port my number across yet!
From Canberra BTW
I don't really mind waiting the 2 – 3 weeks, I'm just not happy with the quoted time blowing out by twice what they promised. I went from a $49 cap to a $79 cap effective from the time the upgrade was placed and I have no device to use it with! :(
Spoke to Voda (20min wait) got the conn note but AAE don't know if it's back at the depot yet. Have to call them tomorrow morning. I JUST WANT MY NEW TOY!!!
Spoke to AAE this morning and they said the package was marked as rejected and return to sender. They don't know whether it has been sent back or if it's in the depot for collection. They'll have to call me back in 3-5 hours. F*CK!
My friend odrder a 16gb Iphone 4 from virginmobile last Saturday, and it was delivered today, very fast!!
got my 32gb iphone 4 yesterday!! I ordered on the 13th Aug..so only a week and a half wait..not bad at all :D:D!!
My friend odrder a 16gb Iphone 4 from virginmobile
And what has this to do with Vodafone online order / tracking ?
And what has this to do with Vodafone online order / tracking ?
because mine ordered from vodafone, has been waiting for 2 weeks. Very Sad
I ordered my 32 GB iPhone 4 over the phone on the 4th of August, and it was delivered yesterday. That's three weeks to the day.
I didn't get their SMS saying it had been shipped, though.
I didn't get their SMS saying it had been shipped, though.
I didn't either, and vodafone tracking is saying its still at warehouse lol hopeless.
Got this today for the 32gb I ordered on 13/8
"I can confirm that we are currently out of stock of iPhone 4 and a 4-6 week delivery period was quoted to you on 13/8/2010. I am unable to supply an order number to you for track and trace purposes until the stock has been allocated and is awaiting despatch by AAE".
Just thought I would share todays spiel.
Hi All,
New to the forum but have been lurking around for a little while.
Ordered my Iphone 4 on 21.08.2010, Checked the estimated time to be delivered and it said 2 to 4 weeks for the 32GB, no worries i thought it was not to bad.
I recently emailed Vodafone to see how long it would take as it has been stuck on Order at Warehouse Processing for a couple of days now, see below;
21/08/2010 04:32 PM Order Incomplete
21/08/2010 04:46 PM Order Received
23/08/2010 01:47 PM Credit Check in Progress
23/08/2010 01:49 PM Credit Check in Progress
23/08/2010 01:49 PM Credit Check in Progress
23/08/2010 01:51 PM Credit Check Approved
23/08/2010 02:54 PM Order at warehouse
23/08/2010 03:05 PM Order at warehouse – processing
This is the reply i got from vodafone;
"We are currently expecting your iPhone 4 delivery to take place within the next 4-6 weeks. Your delivery will most likely be made on a Friday and we will contact you via text 48 hours in advance to advise."
This is confusing how did 2 to 3 weeks end up 4 to 6 weeks?
Perhaps a Vodafone Representative can advise as i really am confused.
Thanks
I can confirm that we are currently out of stock of iPhone 4 and a 4-6 week delivery period
Well I can confirm if I don't get my iPhone 32GB upgrade by Monday I will be complaining to Vodafone, citing all the people who ordered well after receiving already... if they don't give me a phone that can actually make use of my dataplan correctly then it's essentially ripping people off...
Got this today for the 32gb I ordered on 13/8
"I can confirm that we are currently out of stock of iPhone 4 and a 4-6 week delivery period was quoted to you on 13/8/2010.
How did you get this email?
did you ask them somethin gor did they jsut email it to you out of no where?
How did you get this email?
did you ask them somethin gor did they jsut email it to you out of no where?
i Emailed them and i was also told 3 to 6 weeks for 32GB
Just got off the phone with Vodafone Sales Rep.
Who advised me that the delivery time is still 2 to 3 weeks. This is apparently the ETA given to Vodafone from their supplier.
I hope it still is 2 to 3 weeks rather then 3 to 6 weeks.
>.<
I ordered 32gb on the phone on the 18th, received it 25th (1 week) and I was told delivery will be 4-6weeks for the 32gb.
i really hope soo, but looking at this thread, there are some very disappointed people..i hope im not one of them tomoz
yehh exactlyy, itll be two weeks on saturday
so it cant be too far off, just hope it does come tomorrow
what plan?
Good luck :) I ordered on 13th but when I called today they said it's on back-order... I have (very) slim hopes that they made a mistake & I'll get it tomorrow anyway *sigh*
if it takes longer that 2 weeks, from when i ordered (15th) im going to get really mad cause they told me i would have it before 10 working days.. ! which is tomoz.. sooo plzz come tomoz lol
umm just the $29 plan
u?
Yeah on the Vodafone website it says deliveries will generally be on a Friday. Although people seem to be getting phones across all the working days so there may be no truth to that statement.
If my order shows as "warehouse – processing", does this mean they have stock for me?
Im not sure mine said Order at warehouse – processing, can anyone confirm if Order at warehouse processing means that an item is reserved for you, or can it still be on back order?
thanks
I can safely say that online orders have definitely taken priority over existing customers upgrading.
any one got 16GB this morning?
I ordered on Saturday 21st. Not expecting mine anytime soon but would be happy to receive it sooner than 2 weeks.
My status hasn't changed but my 16gb was delivered at 9.45am this morn YAY!!!
History of Order ES-W523XXX for
11/08/2010 08:48 PM Order Incomplete
11/08/2010 09:07 PM Order Received
12/08/2010 02:22 PM Credit Check in Progress
12/08/2010 02:23 PM Credit Check in Progress
12/08/2010 02:26 PM Credit Check in Progress
12/08/2010 02:27 PM Credit Check Approved
12/08/2010 02:53 PM Order at warehouse
12/08/2010 03:08 PM Order at warehouse – processing
mine arrived at warehouse at exact same time wyynie!
hopefully its a sign, its been a while to wait hey mate!
wyynie what city are you in?
Hi sorry, I'm at work.
I'm in Sydney.
Hey this is my first iphone. Do I port my number from 3 to voda first or do I activate it in itunes first??
mine arrived at warehouse at exact same time wyynie!
hopefully its a sign, its been a while to wait hey mate!
Good Luck!
19/08/2010 01:21 PM Order Incomplete
19/08/2010 01:33 PM Order Received
19/08/2010 04:27 PM Credit Check in Progress
19/08/2010 04:29 PM Credit Check in Progress
19/08/2010 04:29 PM Credit Check in Progress
20/08/2010 04:29 PM Credit Check in Progress
26/08/2010 01:24 PM Credit Check in Progress
26/08/2010 05:12 PM Order at warehouse
26/08/2010 06:54 PM Order at warehouse
26/08/2010 06:56 PM Order at warehouse – processing
Is there a chance I can get mine today??? I received and email from vodafone about my online billing this morning. Is that a sign that I could get it today??
@Robinho10: Good luck with that. My order goes like...
20/08/2010 05:26 PM Credit Check Approved
23/08/2010 12:40 PM Order Received
23/08/2010 12:41 PM Order at warehouse
23/08/2010 12:54 PM Order at warehouse
23/08/2010 01:10 PM Order at warehouse – processing
I got my billing email confirmation on the 21st.
Looks like their inventory management isn't quite FIFO – as there are several people who ordered at the start of the month, and haven't received their phone yet.
I have my fingers crossed, but realistically the earliest would be sometime next week. AFAIK, Vodafone don't provide a warning (sms/call) to say they are coming to drop it off.
Mine is still stuck at
17/08/2010 01:28 PM Order at warehouse – processing
Did see some aae people but no parcels for me:(
Looks like next week it is.
I ordered mine last week, 16GB new customer $49 plan. I was secretely hoping to get it today but nothing yet. I am assuming now it will be next week... Off topic but I ordered a Kindle 3, 2 days ago with an estimated delivery of late september, why can nothing I order be in stock :(
20/08/2010 12:12 PM Order Incomplete
20/08/2010 12:21 PM Order Received
20/08/2010 03:11 PM Credit Check in Progress
20/08/2010 03:14 PM Credit Check in Progress
20/08/2010 03:14 PM Credit Check in Progress
20/08/2010 03:15 PM Credit Check Approved
20/08/2010 03:17 PM Order at warehouse
20/08/2010 04:54 PM Order at warehouse
20/08/2010 05:10 PM Order at warehouse – processing
Cheers, Cian
I have my fingers crossed, but realistically the earliest would be sometime next week. AFAIK, Vodafone don't provide a warning (sms/call) to say they are coming to drop it off.
I didn't get an email or SMS. Nor has my online tracking changed yet lol.
Hey this is my first iphone. Do I port my number from 3 to voda first or do I activate it in itunes first??
Sorry to bump this but I wanna start using it lol
Hey this is my first iphone. Do I port my number from 3 to voda first or do I activate it in itunes first??
Port first, then activate.
just got notified that it has been shipped! But even though it was created yesterday, it looks like I will have to wait till monday because it says it hasnt arrived in perth yet :(
just got notified that it has been shipped! But even though it was created yesterday, it looks like I will have to wait till monday because it says it hasnt arrived in perth yet :(
did u receive the notice email?
no i didn't, my status on vodafone website hasnt updated either!
so how did u know it has been shipped?
so how did u know it has been shipped?
I emailed the online help people and they gave me my con number
So with my upgrade over the phone, and me not receiving any tracking numbers, do voda actually know what's going on?
Just contributing to delivery time questions for cian and co. My iphone 16gb was ordered on 18 August w/ vodafone. Current tracking:
18/08/2010 01:50 PM Order Incomplete
18/08/2010 01:50 PM Order Cancelled
18/08/2010 01:50 PM Order Received
18/08/2010 01:56 PM Credit Check Approved
18/08/2010 02:54 PM Order at warehouse
18/08/2010 02:59 PM Order at warehouse – processing
Still no contact from Skywalker or Solo.
So with my upgrade over the phone, and me not receiving any tracking numbers, do voda actually know what's going on?
Yep its just you and me (who also upgraded to a 32 gb over the phone) that have no idea.
30/07/2010 06:43 AM Order Incomplete
30/07/2010 07:08 AM Order Received
30/07/2010 10:48 AM Credit Check in Progress
30/07/2010 10:52 AM Credit Check in Progress
30/07/2010 10:54 AM Credit Check in Progress
31/07/2010 10:54 AM Credit Check in Progress
03/08/2010 11:29 AM Credit Check in Progress
03/08/2010 11:33 AM Credit Check in Progress
03/08/2010 11:56 AM Credit Check in Progress
04/08/2010 11:56 AM Credit Check in Progress
05/08/2010 10:17 AM Credit Check in Progress
05/08/2010 10:18 AM Credit Check in Progress
05/08/2010 10:26 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 09:26 AM Credit Check in Progress
06/08/2010 09:58 AM Order Cancelled
06/08/2010 11:25 AM Credit Check in Progress
06/08/2010 12:53 PM Order Cancelled
07/08/2010 09:42 AM Credit Check in Progress
09/08/2010 11:58 AM Order Cancelled
12/08/2010 01:33 AM Credit Check in Progress
12/08/2010 03:15 PM Credit Check in Progress
13/08/2010 08:35 AM Credit Check in Progress
13/08/2010 08:38 AM Credit Check in Progress
13/08/2010 08:39 AM Credit Check in Progress
14/08/2010 08:39 AM Credit Check in Progress
16/08/2010 10:04 AM Order at warehouse
16/08/2010 10:53 AM Order at warehouse
16/08/2010 10:56 AM Order at warehouse – processing
Still no delivery.. :(
(16GB)
Does anyone know when will I receive the phone?
Yep its just you and me (who also upgraded to a 32 gb over the phone) that have no idea.
I am currently with voda ordered a the ip4 19/8/2010 over the phone, not as an upgrade but as an additional mobile payment plan. i was not given an order or tracking no either. ETA i was given 4-6 weeks :(
it would be nice to track its progress though... although in saying that according to this thread that doesnt seem like the most reliable tracking system either...
This isn't about online orders but may be pertinent – We ordered our fleet of iPhones over a month ago via our dealer (Emcorp)
Hooray, our iPhone 4s arrived today. 6 week wait all up.
Just want to let you all know for those who are waiting for your iPhones to arrive, if you are porting your number from a different carrier to Vodafone, be prepared for the port to take a long time (ie. days) for it to kick in.
MNP has informed me that there are massive issues with their porting systems at the moment and it will take days to get through all the backlog. This is despite the customer rep that you call to organise the port in the first place promising that it will get done within 30 minutes.
I'm on my third day waiting, they haven't even looked into my port request yet, and I sincerely hope that my port will be successful by this time next week.
On a sidenote, how long do you have to return the phone if you are unsatisfied with it? 1 week? 30 days?
looks like i was one of the lucky few:
12/08/2010 03:23 PM Order Incomplete
12/08/2010 03:24 PM Order Incomplete
12/08/2010 03:24 PM Order Received
12/08/2010 03:28 PM Credit Check in Progress
12/08/2010 03:28 PM Credit Check in Progress
12/08/2010 03:29 PM Credit Check in Progress
12/08/2010 03:30 PM Credit Check Approved
12/08/2010 04:53 PM Order at warehouse
12/08/2010 05:11 PM Order at warehouse – processing
16/08/2010 11:02 PM Order Complete
delivered on 17th iphone 4 16gb
Just want to let you all know for those who are waiting for your iPhones to arrive, if you are porting your number from a different carrier to Vodafone, be prepared for the port to take a long time (ie. days) for it to kick in.
I must have been extremely lucky today then, On hold about 10 mins and transferred about 3 times, got someone who did it and then port happened almost straight away.
Who is MNP?
Meant to say I was porting from 3 to voda :-)
Since 3 is owned by Voda, maybe their systems are failing where it's between Voda and non-Voda?
hi everyone,
i've been watching this tread for quite awhile
and was starting to get impatient as people who had ordered after me were getting their phones before me
well here is my history order of my iphone 4 16g (which i haven't received yet):
History of Order ES-W519xxx
09/08/2010 10:06 AM Order Incomplete
09/08/2010 10:18 AM Order Received
11/08/2010 02:30 PM Credit Check in Progress
11/08/2010 02:33 PM Credit Check in Progress
11/08/2010 02:33 PM Credit Check in Progress
11/08/2010 02:35 PM Credit Check Approved
12/08/2010 12:44 PM Order Received
12/08/2010 12:56 PM Order at warehouse
12/08/2010 02:53 PM Order at warehouse
12/08/2010 03:08 PM Order at warehouse – processing
27/08/2010 08:15 PM Order Complete
i've also received an email to confirm at around 8:15pm today
will keep you updated :)
i've also received an email to confirm at around 8:15pm today
will keep you updated :)
14/08/2010 12:53 PM Order at warehouse
14/08/2010 12:53 PM Order at warehouse – processing
similar to yours 16 gig,
but nothing :\
Have you got an email or a note from AAE?
Nope, all i got was the credit check approved email as well as confirm email for bills purpose. No Con Note, No Iphone
Makes me proud to say im a vodafone customer ...
hey everyone,
whoever has ordered their 16gb i phone on or before 16th august can expect their handset by Monday as the customer representative girl told me
Just got off the phone with Vodafone Sales. After a 2 Minute Wait :D
Spoke to Gabbie who was quite nice about the whole process. she informed me there is a longer wait then 2 to 3 weeks for 32GB but did not want to say exactly how long as the website still shows 2 to 3 weeks.
I asked about the Tracking status of Order at Warehouse – Processing.
apparently this means your order has been reserved in their system and they are awaiting new supply. This does not mean that the unit is at the warehouse waiting for delivery.
So overall i still think i have another 2 weeks or so to wait, i wonder by the time i get the phone will vodafone lower the cost of their plans? and if they do that would annoy me royally as im locked into the contract with the previous price i signed up on.
So my orders from the 6th and the 13th could be still a few more weeks away???
Oh well what can you do?
Hi, I have ordered 32gb on 23rd Aug, no iphone yet.. My credit check got approved on the same within an hour after ordering phone... Since then status is "Order at warehouse – processing".. I have also received email for billing purpose.. Today I received my first bill which says $0 charges for my current monthly cycle.. Does it mean I'll receive my iPhone very soon? :)
hey everyone,
whoever has ordered their 16gb i phone on or before 16th august can expect their handset by Monday as the customer representative girl told me
does this when I ordered.? or when it approved and arrived at the warehouse.?
cause i ordered on the 15th and arrive at the warehouse on the 17th.
Just received my 16gb – saturday delivery ftw
10/08/2010 11:53 AM Order Incomplete
10/08/2010 12:00 PM Order Received
11/08/2010 01:47 PM Credit Check in Progress
11/08/2010 01:48 PM Credit Check in Progress
11/08/2010 01:49 PM Credit Check in Progress
11/08/2010 01:50 PM Credit Check Approved
12/08/2010 01:39 PM Order at warehouse
12/08/2010 02:53 PM Order at warehouse
12/08/2010 03:08 PM Order at warehouse – processing
27/08/2010 08:57 PM Order Complete
saturday delivery??
can i look forward to mine getting delivered today??
cause my order was completed around the same time as you
did you get a con note?
where abouts do you live? sydney?
im from canberra.
i was also shocked about saturday delivery so yeah asked the guy and he was like he was trying to catch up on a backlog of work so yeah your mileage may vary.
no con note.
30/07/2010 01:07 PM Order Incomplete
30/07/2010 01:12 PM Order Received
31/07/2010 09:47 AM Credit Check in Progress
31/07/2010 09:52 AM Credit Check in Progress
31/07/2010 09:53 AM Credit Check in Progress
31/07/2010 09:54 AM Credit Check Approved
31/07/2010 10:52 AM Order at warehouse
31/07/2010 11:03 AM Order at warehouse – processing
Still no change ALTHOUGH
Got an email saying bla bla bla grats on scoring a new iphone 4
Called yesterday asking wtf is going on, to which they said it had been shipped 10mins ago... No sat delivery ftl, even though i live 5 mins from the Depo
I have ordered 32gb on 23rd Aug
Today I received my first bill which says $0 charges
Does it mean I'll receive my iPhone very soon? :)
Not likely. I ordered my 32GB on the 8th and still waiting...
Not likely. I ordered my 32GB on the 8th and still waiting...
Hmm, lets see.. I know few people who ordered 32gb on 18th Aug and already have received it, so delivery is bit random.. It comes down to only how lucky / unlucky we are ;)
Hi everyone i can sort of vouch for jsince89. I got an email from vodafone at 2am this morning. "Your device and SIM card will be delivered by courier to your nominated address very soon. If you want to check on your order status please go to store.vodafone.com.au/order-tracking.aspx or email via Contact Us." Can it be true????
So i checked my status, and this is what i got:
11/08/2010 04:11 PM Order Incomplete
11/08/2010 04:21 PM Order Received
12/08/2010 12:18 PM Credit Check in Progress
12/08/2010 12:23 PM Credit Check in Progress
12/08/2010 12:24 PM Credit Check in Progress
12/08/2010 12:25 PM Credit Check Approved
13/08/2010 08:14 AM Order at warehouse
13/08/2010 08:53 AM Order at warehouse
13/08/2010 08:54 AM Order at warehouse – processing
28/08/2010 12:42 AM Order Complete
So fingers XX'd i'll get my 16gb Monday morning. I'm from Sydney btw.
Should get mine (16GB) on Monday too :)
13/08/2010 12:28 PM Order Incomplete
13/08/2010 12:29 PM Order Incomplete
13/08/2010 12:29 PM Order Received
13/08/2010 12:31 PM Credit Check in Progress
13/08/2010 12:33 PM Credit Check in Progress
13/08/2010 12:33 PM Credit Check in Progress
13/08/2010 12:35 PM Credit Check Approved
13/08/2010 12:53 PM Order at warehouse
13/08/2010 01:01 PM Order at warehouse – processing
28/08/2010 02:52 PM Order Complete
Though the email I got said I didn't get insurance when I did, so I'll probably have to sort that out next week.
mine recieved at warehouse on 19th and when i called them yesterday they gave me the connote number. so the best thing is call them and get ur connote number.
hey everyone,
whoever has ordered their 16gb i phone on or before 16th august can expect their handset by Monday as the customer representative girl told me
this probably wont apply to people who upgraded. we got shafted hard it seems.. such low priority compared to new customers!
whoever has ordered their 16gb i phone on or before 16th august can expect their handset by Monday as the customer representative girl told me
I sure hope so!! I ordered on the 16th! As a new mobile, not upgrade, not porting a number either.
I orded mine on the 19th.. anyone have a basic idea of when I will get mine?? Current Status says its at the warehouse – processing.
I ordered mine over the phone on the 19th also. I am already on a $49 cap and unable to wait for this contract to end I am now purchasing the iphone4 on a 2 year mthly payment plan. I have called vodafone a number of times and been told that the delivery is 4 to 6 weeks and then 2 to 3 weeks and the last time i called was told 4 to 6 weeks again. My order is also listed as processing. I am becoming very impatient but from reading all the posts it seems that delivery is random
If you ordered on the 19th and was told 4-6 weeks why would you already be impatient, surely you dont expect it to arrive before October.
I ordered one on the 6th and another on the 13th and hope to see the first in around 2 weeks time, and then the second one 2 weeks later. Both 32gb.
Be patient, there are probably 100's in front of you.
I know i shouldnt be impatient but cant wait to get it lol. I realise in the end i just have to be patient and wait but there is no harm in being hopeful :-)
Cross your fingers Morton42, I hope you get it this week because that will mean I should have mine too.
man, i know how you feel morton.
I was quoted 1-2 weeks for my 16gb.
ordered on 17ths. and in warehouse on 17ths. then it didnt move.
heres hoping for monday :)
Wow if you guys ordered on the 16th and still haven't received your 16GB what chance do i have of receiving my 32GB ordered on the 21st this coming week :P
I don't have high hopes at all LoL
Wow if you guys ordered on the 16th and still haven't received your 16GB what chance do i have of receiving my 32GB ordered on the 21st this coming week :P
I also ordered on the 21st! But 16GB.
@ MEEKEY
2007: Iphone OS 1.0 (silver backing US release only)
2008: Iphone 3G OS 2.0
2009: Iphone 3GS OS 3.0
2010: Iphone 4 OS 4.0
2011: What do you think? ;)
20/08/2010 12:40 PM Order Incomplete
20/08/2010 12:51 PM Order Received
20/08/2010 01:50 PM Credit Check in Progress
20/08/2010 01:54 PM Credit Check in Progress
20/08/2010 01:54 PM Credit Check in Progress
20/08/2010 01:57 PM Credit Check Approved
20/08/2010 02:46 PM Order Received
20/08/2010 02:47 PM Order at warehouse
20/08/2010 02:54 PM Order at warehouse
20/08/2010 03:15 PM Order at warehouse – processing
29/08/2010 02:25 PM Order Complete
Ordered the 32gb. I'm hoping it will get delivered tomorrow, fingers crossed. If so it has taken far less time than I expected.
I ordered on the 16th but i alreaady lost hope of it arriving this week already. . .
For two 16gb in sydney.
20/08/2010 12:40 PM Order Incomplete
20/08/2010 12:51 PM Order Received
20/08/2010 01:50 PM Credit Check in Progress
20/08/2010 01:54 PM Credit Check in Progress
20/08/2010 01:54 PM Credit Check in Progress
20/08/2010 01:57 PM Credit Check Approved
20/08/2010 02:46 PM Order Received
20/08/2010 02:47 PM Order at warehouse
20/08/2010 02:54 PM Order at warehouse
20/08/2010 03:15 PM Order at warehouse – processing
29/08/2010 02:25 PM Order Complete
Ordered the 32gb. I'm hoping it will get delivered tomorrow, fingers crossed. If so it has taken far less time than I expected.
Wow your lucky.
Ordered mine as per below;
21/08/2010 04:32 PM Order Incomplete
21/08/2010 04:46 PM Order Received
23/08/2010 01:47 PM Credit Check in Progress
23/08/2010 01:49 PM Credit Check in Progress
23/08/2010 01:49 PM Credit Check in Progress
23/08/2010 01:51 PM Credit Check Approved
23/08/2010 02:54 PM Order at warehouse
23/08/2010 03:05 PM Order at warehouse – processing
And still nothing .. crapola i say.
Just got off the phone with one of the representatives who sounded like he wanted to shoot his head off due to the number of Iphone "when am i getting my damn phone" inquiries.
EDIT: Those of you who have received your Iphone's What Firmware Version have you received?
Thanks
How do you find this out? I dont have the correct order number to enter online
im just using the order number provided to me, if you havent been given one your best off calling them to get an update.
20/08/2010 12:40 PM Order Incomplete
...
29/08/2010 02:25 PM Order Complete
You are lucky. I ordered 1.5 hours after you and have no such joy. See below.
20/08/2010 02:12 PM Order Incomplete
20/08/2010 02:21 PM Order Received
20/08/2010 05:19 PM Credit Check in Progress
20/08/2010 05:24 PM Credit Check in Progress
20/08/2010 05:24 PM Credit Check in Progress
20/08/2010 05:26 PM Credit Check Approved
23/08/2010 12:40 PM Order Received
23/08/2010 12:41 PM Order at warehouse
23/08/2010 12:54 PM Order at warehouse
23/08/2010 01:10 PM Order at warehouse – processing
Can't believe they took almost three hours to start the credit check. Still hopeful for a delivery this week.
As i am unable to check this as you have i am hopeful of getting mine this week also as last time I rang they told me it was processing. If it can go from processing to complete on a sunday does that mean they work 7 days ?
As i am unable to check this as you have i am hopeful of getting mine this week also as last time I rang they told me it was processing. If it can go from processing to complete on a sunday does that mean they work 7 days ?
I hate to be the bearer of bad news, but Order at Warehouse – Processing Does not mean they have the unit waiting to be delivered it means your order is at the warehouse waiting to be processed.
I spoke to a Vodafone Rep who advised me they are waiting on the 32GB order and as soon as they come in you are reserved for one if your status is Order at Warehouse – Processing, this still means we could be a couple of weeks away from receiving the goods do to waiting on stock.
You are lucky. I ordered 1.5 hours after you and have no such joy. See below.
20/08/2010 02:12 PM Order Incomplete
20/08/2010 02:21 PM Order Received
20/08/2010 05:19 PM Credit Check in Progress
20/08/2010 05:24 PM Credit Check in Progress
20/08/2010 05:24 PM Credit Check in Progress
20/08/2010 05:26 PM Credit Check Approved
23/08/2010 12:40 PM Order Received
23/08/2010 12:41 PM Order at warehouse
23/08/2010 12:54 PM Order at warehouse
23/08/2010 01:10 PM Order at warehouse – processing
Hmm you ordered 1 day before i did but the order at warehouse update has appeared on the same day, im keen to know if you ordered the 16GB or the 32GB version.
If its the 32GB version i think they might arrive at the same time, i hope its not far off as my current Mobile is about to become recycled goods.
I upgraded my plan to IP4 on the 17th (16gb). I hope its here tomorrow. On Tuesday it will be 2 weeks but the guy said it should arrive between 1 and 2 weeks so fingers crossed. :D
Just got an email from Vodafone about the new phone number. It seems my one is coming... I thought a 32gb iPhone 4 could take longer. Anyway, here is the detail:
18/08/2010 10:19 PM Order Incomplete
18/08/2010 10:45 PM Order Received
19/08/2010 01:01 PM Credit Check in Progress
19/08/2010 01:05 PM Credit Check in Progress
20/08/2010 04:29 PM Credit Check in Progress
20/08/2010 04:34 PM Credit Check in Progress
20/08/2010 04:35 PM Credit Check in Progress
20/08/2010 04:39 PM Credit Check Approved
20/08/2010 04:54 PM Order at warehouse
20/08/2010 05:10 PM Order at warehouse – processing
29/08/2010 01:24 PM Order Complete
Hmm you ordered 1 day before i did but the order at warehouse update has appeared on the same day, im keen to know if you ordered the 16GB or the 32GB version.
I ordered the 32GB version.
The delay through to Monday can be explained because the 22nd was a Sunday.
Has anyone who upgraded and ordered a 32GB on or around the 9th August received theirs yet? – I'm about to rip Vodafone a new one for their awful delivery for upgrades... would be great if I could use the $79 cap properly with my busted mobile... tomorrow being 3 weeks since I ordered, still not hopeful I will get it for a few more weeks yet.
Omg.
17/08/2010 01:28 PM Order at warehouse – processing
29/08/2010 05:10 PM Order Complete
Finally:)
I got an email and thought. Well. Hoped this would b it.
Here's hoping again fir tomorrow:)
Good luck guys
16gb in Sydney
My gf ordered 16gb on 20th too but no email. Still saying processing.
17/08/2010 01:28 PM Order at warehouse – processing
29/08/2010 03:29 PM Order Complete
Unfortunately if the AAE website is correct, will probably have to wait till Tuesday :-( (no connote yet, just regional NSW)
Thats the 16gb for the missus. So hope it turns up Monday!
Has anyone who upgraded and ordered a 32GB on or around the 9th August received theirs yet? – I'm about to rip Vodafone a new one for their awful delivery for upgrades... would be great if I could use the $79 cap properly with my busted mobile... tomorrow being 3 weeks since I ordered, still not hopeful I will get it for a few more weeks yet.
2 upgrades at my house to the 32gb one on the 6th and one on the 13th both not received and when called last week I was told 4-6 weeks.
2 upgrades at my house to the 32gb one on the 6th and one on the 13th both not received and when called last week I was told 4-6 weeks.
Called Vodafone, was given the AAE article number... its at the warehouse for AAE in my city, so might get it today or tomorrow....
Unfortunately if the AAE website is correct, will probably have to wait till Tuesday :-( (no connote yet, just regional NSW)
what do you mean by this? :)
Called Vodafone, was given the AAE article number... its at the warehouse for AAE in my city, so might get it today or tomorrow....
Great news, hopefully mine are not too far away.
Please post when you receive them, what city are you in?
Called Vodafone, was given the AAE article number... its at the warehouse for AAE in my city, so might get it today or tomorrow....
what number did you call to get your aae article number? :)
2 upgrades at my house to the 32gb one on the 6th and one on the 13th both not received and when called last week I was told 4-6 weeks.
Called Vodafone, was given the AAE article number... its at the warehouse for AAE in my city, so might get it today or tomorrow....
I also upgraded on the 6th....still waiting. Not totally unexpected but a bit disappointing given ive been with VF for a good 4 or 5 yrs
I upgraded my plan to IP4 on the 17th (16gb). I hope its here tomorrow. On Tuesday it will be 2 weeks but the guy said it should arrive between 1 and 2 weeks so fingers crossed. :D
i upgraded on the 13th to a 16gb model.. just got a msg on twitter from the voda crew.. they said my order is on backorder so they have no idea when its arriving =(
hey everyone!
just got off the phone with vodafone
said my order was on the truck so said to expect delivery today! yay :)
Order ES-W523XXX and supposedly cancelled 504XXX both arrived today. So now I'm waiting for a call back on returning the extra 2 handsets or whether Vodafone will end up approving the 2nd plan in light of their mistake...
Lismore, NSW
Original Order (that no less than 2 vodafone "Aussie" CSR's confirmed was cancelled)
2 x 16gig
ES-W504XXX – 1/8/10
2nd Order
ES-W523XXX – 11/8/10
1 x 16gig
Both at warehouse – processing 17/8/10
Arrived around 10am this morning
Both new orders, not upgrades
My 32gb just arrived. Ordered around midday on Friday 20/8, so it was only 6 business days all up. I'm in Brisbane, and it was an online order that wasn't an upgrade.
Is it better to order an iphone on-line or to walk into a vodafone store and order one through them?
Any advantages or disadvantages of wither way?
My 32gb just arrived. Ordered around midday on Friday 20/8, so it was only 6 business days all up. I'm in Brisbane, and it was an online order that wasn't an upgrade.
I ordered mine 32gb on Mon 23/8 (new contract), i'm in brisbane too, my hope to get phone in this week is now increased a lot :)
I ordered mine on the 16th, a 32gb which was on upgrade. I'm still waiting. A friend picked hers up in store on Thursday. Shouldn't I be getting mine soon then? If I would've known stock would be in then, I would've waited and did it in store.
i'd say its better to get it from a shop. I ordered over the phone on the release date and the handset turned out to be a DOA, been waiting since then to get it replaced. they constantly knock it back a week or two. I guess the same would be if you order it online.
I could go to the apple store (and I did), the genius guys asked me to contact vodafone for a new phone as the ones they had they 'claimed' that it might be refurbished.
Please post when you receive them, what city are you in?
Canberra.
what number did you call to get your aae article number? :)
1555 from my mobile, and spoke with customer service.
I just rang them and was told not to expect my phone until 10 Sept at the earliest.
32gb Upgrade ordered on 13 Aug.
History of Order ES-W525XXX
12/08/2010 03:19 PM Order Incomplete
12/08/2010 03:35 PM Order Received
12/08/2010 04:01 PM Credit Check in Progress
12/08/2010 04:03 PM Credit Check in Progress
12/08/2010 04:04 PM Credit Check in Progress
12/08/2010 04:06 PM Credit Check Approved
13/08/2010 08:44 AM Order at warehouse
13/08/2010 08:53 AM Order at warehouse
13/08/2010 08:54 AM Order at warehouse – processing
28/08/2010 12:59 PM Order Complete
I just got my 16gb at 12:10PM. :)
I am in TAS.
I also ordered on the 13th.
I've made a few phone calls seeing how they changed their ETA from 4-6 weeks down to 2-3 weeks on their website.
History:
Rang 27/08 – Phone's in the warehouse.
Rang 30/08 – No phones for probably 4 weeks.
Rang 30/08 asking for an order number – You're on backorder. No idea when.
The guy also said that new customers are fast-tracked the iPhones. I'm like "I've been a customer for 15 years!!"
They also told me my cooling off period has expired. When I said "Cooling off period is 10 days from the day of delivery buddy", they changed their message.
How frustrating! My mate got one walking into Telstra last week.
Please post if you get yours today
With location and date ordered:)
I'll do the same
I got my 16gb nice and early at 9:45 this morning :D Ordered on the 11th Processing on the 13th, completed on the 28th. Good luck to the rest! It WILL be worth the wait trust me.
21/08/2010 11:53 AM Order Incomplete
21/08/2010 01:04 PM Order Received
23/08/2010 11:44 AM Credit Check in Progress
23/08/2010 11:49 AM Credit Check in Progress
23/08/2010 11:50 AM Credit Check in Progress
24/08/2010 11:50 AM Credit Check in Progress
26/08/2010 09:28 AM Credit Check in Progress
27/08/2010 07:50 AM Order at warehouse
27/08/2010 08:54 AM Order at warehouse
27/08/2010 08:55 AM Order at warehouse – processing
29/08/2010 06:51 PM Order Complete
My Iphone 4 32gb came early today, very impressed with vodafone!!
I'm in Perth by the way so maybe the demand is lower, good luck guys!
I my 32gb this morning......18 days all up.
I am Porting from 3.
Order Process
12/08/2010 11:34 AM Order Incomplete
12/08/2010 11:34 AM Order Incomplete
12/08/2010 11:34 AM Order Received
12/08/2010 03:35 PM Credit Check in Progress
12/08/2010 03:38 PM Credit Check in Progress
12/08/2010 03:39 PM Credit Check in Progress
12/08/2010 03:39 PM Credit Check in Progress
24/08/2010 01:41 PM Order at warehouse
24/08/2010 02:54 PM Order at warehouse
24/08/2010 03:06 PM Order at warehouse – processing
28/08/2010 11:45 AM Order Complete
There was a hicup with the credit check that was fixed on 24th.
21/08/2010 11:53 AM Order Incomplete
27/08/2010 08:55 AM Order at warehouse – processing
29/08/2010 06:51 PM Order Complete
My Iphone 4 32gb came early today, very impressed with vodafone!!
I'm in Perth by the way so maybe the demand is lower, good luck guys!
I ordered on the 19th as an upgrading customer, no credit check required, started paying for my upgrade effective immediately on upgrade. Yet according to Vodafone today, the timeframe went from 6 weeks to 2-3 weeks (working days and only after I pointed to my upgrade case notes and the Voda website).
My order is apparently still on back order and not @ the warehouse. There seems to be obvious preferential treatment for new customers over existing customers. I'm not happy. I'm in Perth too BTW.
I tried to call them to see where my order is and was on hold for too long before I hung up.
I'm annoyed that I could order mine on the 16th and still be waiting when someone can just walk into a store and pick one up last Thursday. They're all sold out now.
I really need mine this week before Friday to use in an interview.
2 upgrades at my house to the 32gb one on the 6th and one on the 13th both not received and when called last week I was told 4-6 weeks.
The order from the 6th arrived today, country NSW.
The silence is deafening from the Voda support channels, no direct answer to my questions on Twitter or Facebook. 1555 will not put me through to someone that can give me a straight answer. It seems they would do Aussie politicians proud with their spin, back pedalling and refusal to provide accurate information.
My 32gb came today, ordered ~4th, future dated the order the to the 10th.
No warning at all. Was told I'd get a text 2-3 days before delivery. Now gotta work for 3 hours until I activate it!
The one thing that sucks is the fact that people who have ordered after me for the same Iphone 4 have been getting theirs before mine?? Makes no sense. But nothing I can do. Just really fed up with vodafone.
15/08/2010 02:34 PM Order Incomplete
15/08/2010 02:42 PM Order Received
17/08/2010 02:44 PM Credit Check in Progress
17/08/2010 02:48 PM Credit Check in Progress
17/08/2010 02:49 PM Credit Check in Progress
17/08/2010 02:51 PM Credit Check Approved
18/08/2010 08:17 AM Order at warehouse
18/08/2010 08:54 AM Order at warehouse
18/08/2010 08:54 AM Order at warehouse – processing
30/08/2010 01:54 PM Order Complete
16gb sydney,, should recieve it soon!
The one thing that sucks is the fact that people who have ordered after me for the same Iphone 4 have been getting theirs before mine?? Makes no sense. But nothing I can do. Just really fed up with vodafone.
I'm there with ya.. upgraded on the 10th, and people that ordered last week already have it.
What I have just been told by the Voda CCR is that there are 2 "channels", online and via phone to Customer Care. They are both processed as separate queues and the online queue seems to be getting preference.
Since upgrades can only be processed in store or calling 1555 on your mobile, existing customers are in effect put to the back of the queue behind new customers.
damata_chip writes...
My 32gb just arrived. Ordered around midday on Friday 20/8, so it was only 6 business days all up. I'm in Brisbane, and it was an online order that wasn't an upgrade.
I think we have established that this page: http://www.vodafone.com.au/pe
It states:
iPhone 4 16GB 1 – 2 Weeks
iPhone 4 32GB 2 – 3 Weeks
I ordered my 16GB around midday on the same day, but your 32GB has arrived 1st:
20/08/2010 12:12 PM Order Incomplete
20/08/2010 05:10 PM Order at warehouse – processing
It sounds like vodafone received a big batch of 32GBs last week and are clearing the back log, my hope is that the same thing happens for 16GBs this week.
I'm not getting too impatient yet since I only ordered my phone only 6 days ago. Fingers crossed we start seeing some 16GBs being delivered and maybe I'll have my new toy for the weekend.
Good luck all.
I ordered on Friday but never got a reference or any confirmation email. Should I call up to make sure the order was actually processed? A bit wary about calling since I waited 18 minutes on Friday afternoon before my reception dropped (airplane passing) and then 15 minutes on the second call before getting through.
I ordered on Friday but never got a reference or any confirmation email.
If you ordered online, you should have received an email. Did you check your spam folders ;)?
For me, I placed the order around 1:50pm and received an email by 2.21pm.
I finally got on to someone. They said I was still on backorder and had another two weeks to wait.
i heard the same thing about the next batch.. two weeks.. >.<
I was told mine would not be here until at least 10 September this morning when I rang them, for my first order and when i got home it was there.
They don't know, and file their fingernails when you ring up and then say its all confirmed and the 4-6 weeks still applies from the date of the order.
Don't waste your time ringing them because they are not updating their system and have no idea about delivery times.
I my 32gb this morning......18 days all up.
I am Porting from 3.
Order Process
12/08/2010 11:34 AM Order Incomplete
12/08/2010 11:34 AM Order Incomplete
12/08/2010 11:34 AM Order Received
12/08/2010 03:35 PM Credit Check in Progress
12/08/2010 03:38 PM Credit Check in Progress
12/08/2010 03:39 PM Credit Check in Progress
12/08/2010 03:39 PM Credit Check in Progress
24/08/2010 01:41 PM Order at warehouse
24/08/2010 02:54 PM Order at warehouse
24/08/2010 03:06 PM Order at warehouse – processing
28/08/2010 11:45 AM Order Complete
There was a hicup with the credit check that was fixed on 24th.
WoW im really annoyed with vodafone, mine was ordered on the 21st and i received my first online bill ($0) but still why send me a bill when i have not even got the damn unit to use their service on?
Welldone Vodafone, i wont be a returning customer :)
2 weeks to the day, my iPhone 4 16GB came. Didnt need to activate the sim, just put it in. Came with iOS 4.0.2 Good luck to all iPhone 4 orderers!
Well I thought my iPhone would arrive today but didn't. Tomorrow will be exactly 2 weeks since I ordered mine (16gb, upgrade from current voda plan). Fingers crossed! In mail I did receive my bumper case that I ordered and the invisible shield so all I need is the phone lol
mine arived today (is at the post office anyway), upgraded late on the 8th Aug – making it 3 wks. Was told 3-4wks so fair play. Melb (32g)
If you ordered online, you should have received an email. Did you check your spam folders ;)?
Nope, I called and upgraded. I get emailed bills but haven't received any confirmation of my order and didn't get any reference from the girl I spoke to.
32gb upgrade ordered on the 10th arrived today! Does anyone know how long it takes to activate the new microsim? Have been waiting over 2 hours now.
I used to work for an Apple reseller and know that when Apple products are in short supply apple just list them as 'constrained' which means the reseller have NFI on availability. For all those frustrated with voda not knowing ETA just remember that voda probably have no idea hence the vague '4-6 wreks' etc. It is far better to promise a long timeframe delivered sooner than a short timeframe delivered longer.
did you ring ? It took me about 30 mins on phone to customer service then 10 mins later it was active ! most of the call i was on hold
Nope, I called and upgraded. I get emailed bills but haven't received any confirmation of my order and didn't get any reference from the girl I spoke to.
Suggest you call and get a reference for your records.
mine arrived today (16gb new customer)
orded on the 9th, not to bad really.
hang in there guys, its worth it!
25/08/2010 09:48 AM Order Incomplete
25/08/2010 10:01 AM Order Received
25/08/2010 11:55 AM Credit Check in Progress
25/08/2010 11:59 AM Credit Check in Progress
25/08/2010 11:59 AM Credit Check in Progress
25/08/2010 12:02 PM Credit Check Approved
25/08/2010 03:18 PM Order Received
25/08/2010 03:19 PM Order at warehouse
25/08/2010 04:54 PM Order at warehouse
25/08/2010 05:03 PM Order at warehouse – processing
Received today 9.30am 16gig Brisbane
Received today 9.30am 16gig Brisbane
Holy crap that was quick. If mine doesn't arrive today I will be seriously pissed.
how are the melbournights going with there orders, seeing a lot of Sydney, Brisbane and Perth orders.
24/08/2010 06:58 PM Order at warehouse – processing
still waiting :P
Holy crap that was quick. If mine doesn't arrive today I will be seriously pissed.
ditto: I ordered the same (16GB) on the 20th in Sydney (not sure if that matters)
Just had a update from vodafone on why my 16gb is taking 3weeks and counting to arrive.. They ran out of Micro Sims & are now waiting for the next batch to arrive in their phone warehouse
This is exactly what I'm talking about when I say I'm fed up with Vodafone. I order mine a week before this one and it's been received already whilst I'm still waiting on mine as it says processing and won't be getting it anytime soon.
Just had a update from vodafone on why my 16gb is taking 3weeks and counting to arrive.. They ran out of Micro Sims & are now waiting for the next batch to arrive in their phone warehouse
Interesting I rang on Friday and said I hadnt yet received my sim for the phone ordered on the 13th (got the sim for the one ordered on the 6th) and they have now sent me 2, one yesterday and one today.
My dad called me and said my iphone arrived.
Ordered on the 16th and got it today
better than my expectation!
I order my iPhone 4 on the 26th
History of Order ES-W544*** for
26/08/2010 04:16 PM Order Incomplete
26/08/2010 04:28 PM Order Received
27/08/2010 10:16 AM Credit Check in Progress
27/08/2010 10:19 AM Credit Check in Progress
27/08/2010 10:20 AM Credit Check in Progress
28/08/2010 10:20 AM Credit Check in Progress
31/08/2010 04:17 PM Credit Check in Progress
31/08/2010 04:20 PM Credit Check in Progress
31/08/2010 04:21 PM Credit Check in Progress
31/08/2010 04:30 PM Credit Check in Progress
I also emailed Vodafone online store asking y is the credit check taking so long.
all they said was 'credit check company will contact you'....i dont even know what that really means. Y would they contact me for?
ARG.......so fraustrating
did anyone order on the same day as me? or after/
Hey everyone, just thought I'd post my order details for your reference (This is for the 32GB model)
22/08/2010 04:23 PM Order Incomplete
22/08/2010 05:03 PM Order Received
23/08/2010 04:08 PM Credit Check in Progress
23/08/2010 04:09 PM Credit Check in Progress
23/08/2010 04:11 PM Credit Check in Progress
24/08/2010 04:11 PM Credit Check in Progress
25/08/2010 10:09 AM Order Cancelled
27/08/2010 11:30 AM Credit Check in Progress
27/08/2010 04:14 PM Credit Check Approved
27/08/2010 04:14 PM Order at warehouse
27/08/2010 04:54 PM Order at warehouse
27/08/2010 04:58 PM Order at warehouse – processing
They requested scans of ID on the 25th.
Although it still says "Order at warehouse – processing", I actually received my phone today. Much faster than I had anticipated =D
for people who got their phones already, and ported a number over.
did you guys have a delay?
I ported mine yesterday at 1pm. and its still not ported over yet.
This is so unfair, I ordered on the 19th upgrad 32gb and the credit check was approved while i was on the phone. My order is still not at the warehouse as of today.
for people who got their phones already, and ported a number over.
did you guys have a delay?
I ported mine yesterday at 1pm. and its still not ported over yet.
Just be thankful you have received your unit, another day, no iPhone, i did however receive my first bill which was for 3 days totaling $0.
Not sure the point of that but i hope its a sign to say the iPhone is not far behind.
did anyone order on the same day as me? or after/
I ordered on Sunday 29th, order number ES-W547xxx
29/08/2010 01:57 PM Order Incomplete
29/08/2010 02:12 PM Order Received
30/08/2010 02:31 PM Credit Check in Progress
30/08/2010 02:34 PM Credit Check in Progress
30/08/2010 02:36 PM Credit Check in Progress
30/08/2010 02:38 PM Credit Check Approved
30/08/2010 02:55 PM Order at warehouse
30/08/2010 03:50 PM Order at warehouse – processing
I hate to say this, but it might appear that there is a query with your credit check which may require further validation. I know you have already emailed Vodafone, but I would suggest pushing Vodafone for a better response.
This is so unfair, I ordered on the 19th upgrad 32gb and the credit check was approved while i was on the phone. My order is still not at the warehouse as of today.
It will be unfair if you get yours before mine, ordered on the 13th.
hey what firmware are you guys getting out of the box?
4.0.2? please say no lol
I got mine last friday with 4.0.2.
I'm in Sydney.
Got my 32GB yesterday, ordered on the 17th, less than 2 weeks :)
Adelaide, woo!
Anyone know how to port my existing vodafone prepaid number over? Do I call 1555 or can I go to a vodafone store? (Prefer the latter, don't like being on hold)
Don't know how billing happens either, I told them to email me each bill but so far I haven't had a single email from them, not even to confirm my order. On the bright side, I can spend my time staring at the Retina display, it's damn sexy ;)
i have ordered two of them and both of them i neva got a tracking number for them. the first one i ordered they said 2-3 weeks it came in 3 days. i ordered another on the 19th and i have to wait another week or so.
I had a friend who ordered a 32GB over the phone last Tuesday (I helped them place the order on the phone).
The handset was delivered this morning. Here I was telling him 2-3 weeks!
I hate to say this, but it might appear that there is a query with your credit check which may require further validation. I know you have already emailed Vodafone, but I would suggest pushing Vodafone for a better response.
Well I just email them again, Since i cant call them at the moment for several reasons......i do hope that i get a better response by tomorrow. If not i am going to blow up! arggg. Congrats to ppl who got their iPhone.....i want to play with it too....
Just be thankful you have received your unit, another day, no iPhone, i did however receive my first bill which was for 3 days totaling $0.
Not sure the point of that but i hope its a sign to say the iPhone is not far behind.
Yea, i am thankful,
i got my phone about 1 week after i got that bill with $0.00
so hopefully yours is soon too
gkuburlis...hey what firmware are you guys getting out of the box?
4.0.2? please say no lol
I also got 4.0.2, no jailbreak for me~~~
Can someone please explain to me what jailbreak is?? I have never had an iphone before this is all new to me.
it took me about 4 days from the time i applied online to when it was delivered, ive had my phone for a little while now and i can gladly say that vodafone suck ass in terms of customer service and being able to help you. so far so bad
it took me about 4 days from the time i applied online to when it was delivered, ive had my phone for a little while now and i can gladly say that vodafone suck ass in terms of customer service and being able to help you. so far so bad
Are you for real, 4 days.
I ordered on the 13th and still havent got it. I dont see what you are complaining about.
oh well. u guys with 4.0.2 can just wait for 4.1. its not like u guys need an unlock anyway and u got an iphone 4 paperweight sitting around.
I ordered on the 13th and still havent got it. I dont see what you are complaining about.
Same day as me...
Just rang up (again), and my phone got picked up by the courier today – woot!
History of Order ES-W537XXX
21/08/2010 06:03 PM Order Incomplete
21/08/2010 06:19 PM Order Received
23/08/2010 02:35 PM Credit Check in Progress
23/08/2010 02:39 PM Credit Check in Progress
23/08/2010 02:40 PM Credit Check in Progress
23/08/2010 02:41 PM Credit Check Approved
23/08/2010 02:54 PM Order at warehouse
23/08/2010 03:05 PM Order at warehouse – processing
Received my iPhone 16GB (new customer)!
8 business days.
Time quoted: 1-2 weeks. Impressed! Week 35 iPhone 4.
Box says "DO NOT DELIVER BEFORE 23/08/2010" which is totally suss.
That is really quick, 4 days.
so far mine has taken nearly a month and i still haven't gotten my phone yet.
History of Order ES-W51xxxx
09/08/2010 02:49 PM Order Incomplete
09/08/2010 11:25 PM Order Received
10/08/2010 05:19 PM Credit Check in Progress
10/08/2010 08:18 PM Credit Check in Progress
10/08/2010 08:21 PM Credit Check in Progress
10/08/2010 10:22 PM Credit Check in Progress
13/08/2010 03:21 PM Credit Check in Progress
27/08/2010 03:19 PM Credit Check Approved
30/08/2010 08:34 AM Order Received
30/08/2010 08:34 AM Order at warehouse
30/08/2010 08:55 AM Order at warehouse
30/08/2010 08:55 AM Order at warehouse – processing
iPhone 16GB (2 of them) ordered, credit checked and order was at warehouse, all on 18/08/2010.
Received this Monday, 30/08/2010 (in Sydney).
Cheers
upgraded on the 13th to a 16gb model.. just got delivered about 10mins ago.. took like 13 business days. i asked them on monday and they said it was backordered! so things can change pretty quickly
in sydney btw
Just got mine. 16gb, Sydney, new customer. Ordered on 20th.
VF tracking still says at warehouse – processing and no emails/texts from vodafone
Good luck all.
25/08/2010 12:21 PM Order Incomplete
25/08/2010 12:22 PM Order Incomplete
25/08/2010 12:22 PM Order Received
25/08/2010 12:23 PM Credit Check in Progress
25/08/2010 12:24 PM Credit Check in Progress
25/08/2010 12:25 PM Credit Check in Progress
25/08/2010 12:27 PM Credit Check Approved
25/08/2010 12:54 PM Order at warehouse
25/08/2010 01:10 PM Order at warehouse – processing
quite surprised and happy
i recieved my 32gb just now
Just got off the phone from Vodafone told that 32gb is still a fair way away. This is weird when I others have received their upgrades of 32gb and they ordered at same time as i did. I have been 'on hold' since the 19th August.
Mine just arrived, an upgrade from the 13th August, 32gb model.
This despite being told Monday my phone would not arrive before 10 September.
Hope you all get yours soon.
Ordered on the 10th of August.
Called on the 1st of September – they said it will arrive within 2 weeks.
This is just terrible. I haven't had one good experience with Vodafone yet – I'm happy for those who got their iPhone's in good time but you really were just lucky, it's not Vodafone's speedy service, they're just illogical in the way they deal with their customers.
I received mine around an hour ago. I ordered online on the 20th of August. It took them about 3-4 hours to approve credit, and another couple of days (over the weekend) for it to arrive in the warehouse.
No change on the official order status screen.
Ordered 32gb on the 18th (upgrade), called this morning and was told huge 32gb shipment was received last week to clear back order, and all it is, is a matter of shipping these units out to customers, which should happen over this week and next :)
My upgrade was the 19th so will keep my fingers crossed. They say that most deliveries are on a friday so heres hoping for this friday.
Hi, Is it possible to order online using DEBIT card??
I tried to order an Iphone4 Online. and I am using DEBIT card, not Credit Card and got rejected...
has anyone else used Debit Card?...I thought Debit Card is Like Credit Card, except that They deduct the money from your account right away...
I am not talking about the ATM card..
The bank fees from processing debit transactions via MasterCard and Visa adds significant costs (or so the sellers claim) so they don't accept it.Try using debit at Dan Murphy's...no dice.
I'm assuming Vodafone are the same..tight arses!
Try using debit at Dan Murphy's...no dice.
yeah that's all woolworths and subsidiaries......caught me out at woolworths because for day to day needs I use comsec mastercard debit....which now cant be used at all at woolworths (as its not attached to a saving or credit account)...so simply not accepted :(
I've gone back a few pages and couldn't seem to find it, so sorry if it's been posted. Could someone give me the email to check up on my credit check?
Cheers
Anyone else order their unit between 21st AUG and 23 AUG?
If so can you post an update to your tracking and size i.e 16 or 32GB.
I want to compare progress as mine seems to be stuck at order at warehouse – processing and this is annoying the hell out of me.
21/08/2010 04:32 PM Order Incomplete
21/08/2010 04:46 PM Order Received
23/08/2010 01:47 PM Credit Check in Progress
23/08/2010 01:49 PM Credit Check in Progress
23/08/2010 01:49 PM Credit Check in Progress
23/08/2010 01:51 PM Credit Check Approved
23/08/2010 02:54 PM Order at warehouse
23/08/2010 03:05 PM Order at warehouse – processing
Anyone else order their unit between 21st AUG and 23 AUG?
If so can you post an update to your tracking and size i.e 16 or 32GB.
16GB.
History of Order ES-W537XXX
21/08/2010 06:03 PM Order Incomplete
21/08/2010 06:19 PM Order Received
23/08/2010 02:35 PM Credit Check in Progress
23/08/2010 02:39 PM Credit Check in Progress
23/08/2010 02:40 PM Credit Check in Progress
23/08/2010 02:41 PM Credit Check Approved
23/08/2010 02:54 PM Order at warehouse
23/08/2010 03:05 PM Order at warehouse – processing
01/09/2010 04:36 PM Order Complete
Received mine this morning. You should get yours tomorrow or this week!
32GB Melbourne
25/08/2010 02:11 PM Order Incomplete
25/08/2010 02:11 PM Order Incomplete
25/08/2010 02:11 PM Order Received
25/08/2010 02:12 PM Credit Check in Progress
25/08/2010 02:14 PM Credit Check in Progress
25/08/2010 02:15 PM Credit Check in Progress
25/08/2010 02:16 PM Credit Check Approved
25/08/2010 02:54 PM Order at warehouse
25/08/2010 03:00 PM Order at warehouse – processing
Not received yet
Anyone else order their unit between 21st AUG and 23 AUG?
I ordered my 32GB on the 13th, was told 4-6 weeks. Shipment came in yesterday, arrived 11am this morning.
Had 2 x 32G's on order from about the 15th – got them on the 1st sept.
Just waiting on the cases we ordered from Vaja.
Ordered mine on the 19th Upgrade. Still on hold they tell me. Surely surely if some around this time are starting to arrive I will get mine soon. Fingers crossed. I have been ringing everyday even though i know there is not much hope of them telling me the status of the order has changed. Have not lost my patience with them yet as it is not the poor people answering the phones fault but i would really really like some answers.
I ordered mine on the 19th as a new customer (16GB) but still nothing. Anyone ordered around my time also in same situation?? I'm seeing poeple who ordered on 15th-17th they all strarting to arrive hopefully mine will come on Friday as I highly doubt it will come today.
All we can do is keep our fingers crossed. I am sooooo excited and cant wait to receive it (quite ridiculous really getting this excited over a phone)
Yeah don't worry your not alone on that statement haha. The thing that shits me is that the guy a couple posts above ordered on 21st (2 days after me) and he received his yesterday. 16 GB too. So much for their site saying first come first served basis. Vodafone is a complete mess.
Keep in mind there is a couple of us that ordered on the 10th and still nothing..
Vodafone is a total joke.
I ordered online 11/08 got my phone on Monday it can take upto 10 days from when it goes to warehouse processing, the thing is that I had an order for 2 x 16gig which was cancelled by Vodafone and the second order for 1 x 16gig but I received 3 phones, 1 has gone to my local vodafone store and the other is being sent back to Vodafone for someone else to have, when I have rung Vodafone they just said hold in there they are getting more stock in all the time but they get 32gig first then the 16gig, just ring them and make sure that it went through propley there is no harm in that
I called them a few days ago and they said that it is on file for my upgrade, I also received paperwork showing my upgrade to the iphone 4..
It's alright though, the one way (unfortunately) you can get anything from voda is by lodging a complaint.. I got my upgrade via a complaint, and was more than happy to lodge one last night about everyone else copping a phone within 6 days.. the moment you threaten to have your contract cancelled they kinda make things happen.. technically they should be able to kill my new contract as I have no phone which is a service they are to provide for me to actually use the contract.
Anyone else order their unit between 21st AUG and 23 AUG?
History of Order ES-W53XXXX
23/08/2010 10:53 AM Order Incomplete
23/08/2010 10:54 AM Order Incomplete
23/08/2010 10:54 AM Order Received
23/08/2010 11:07 AM Credit Check in Progress
23/08/2010 11:09 AM Credit Check in Progress
23/08/2010 11:10 AM Credit Check in Progress
23/08/2010 11:14 AM Credit Check Approved
23/08/2010 02:56 PM Order at warehouse
23/08/2010 04:54 PM Order at warehouse
23/08/2010 05:16 PM Order at warehouse – processing
Ordered in Brisbane , still waiting ..
Hi guys, I just received my 32GB iPhone4 (Brisbane), new contract
History of Order
23/08/2010 08:14 AM Order Incomplete
23/08/2010 08:14 AM Order Incomplete
23/08/2010 08:14 AM Order Received
23/08/2010 08:16 AM Credit Check in Progress
23/08/2010 08:19 AM Credit Check in Progress
23/08/2010 08:19 AM Credit Check in Progress
23/08/2010 08:20 AM Credit Check Approved
23/08/2010 08:54 AM Order at warehouse
23/08/2010 08:54 AM Order at warehouse – processing
It took only 8 business days :) Status is still not updated.. I called them yesterday to see when i'm getting mine, they said at least 2 more weeks but I was still expecting it to arrive in this week ;) It's still in box, need to open it now :) I hope all of you receives it very soon... Cheers
My gf just called up vodafone and was told the wait is 2-3 weeks for 16gb and not 1-2 weeks she was quoted, WTF vodafone?
She ordered on the 20th, she was told 1-2 weeks and she's leaving for hong kong tomorrow night.
Ohwell
The blame lies with Apple not Vodafone, it's not like Voda would be holding back the phones. They would be sending out what they have, Apple just aren't making enough of the phones.
Hi guys, I just received my 32GB iPhone4 (Brisbane), new contract
I just opened the box and I can see there are 2 micro-sim cards.. I wonder why two?
History of Order ES-W544*** for
26/08/2010 04:16 PM Order Incomplete
26/08/2010 04:28 PM Order Received
27/08/2010 10:16 AM Credit Check in Progress
27/08/2010 10:19 AM Credit Check in Progress
27/08/2010 10:20 AM Credit Check in Progress
28/08/2010 10:20 AM Credit Check in Progress
31/08/2010 04:17 PM Credit Check in Progress
31/08/2010 04:20 PM Credit Check in Progress
31/08/2010 04:21 PM Credit Check in Progress
31/08/2010 04:30 PM Credit Check in Progress
01/09/2010 04:53 PM Order Cancelled
02/09/2010 09:16 AM Credit Check in Progress
So i got a email on the fist and they said that they need 100 points of ID. Which i send last night.....so it just got updated to Credit Check in Progress again........OMG how slow do they want this to be.
I am hoping everything gets cleared up by today or something. At least credit check should be cleared. If not I am calling them tonight.
She ordered on the 20th, she was told 1-2 weeks and she's leaving for hong kong tomorrow night.
Ohwell
the plus side is you have the place to yourself whilst she is in hong kong
good times
the plus side is you have the place to yourself whilst she is in hong kong
good times
play around with the iphone before she does :P
Still waiting.....after the long Credit check process
(Sydney)
13/08/2010 07:44 PM Order Incomplete
13/08/2010 07:56 PM Order Received
16/08/2010 03:20 PM Credit Check in Progress
16/08/2010 03:23 PM Credit Check in Progress
16/08/2010 03:24 PM Credit Check in Progress
17/08/2010 03:24 PM Credit Check in Progress
24/08/2010 07:27 PM Order at warehouse
24/08/2010 08:54 PM Order at warehouse
24/08/2010 08:55 PM Order at warehouse – processing
Just wonder will I receive my 16g in these 2 days.
TheWind writes...
Hi, Is it possible to order online using DEBIT card??
Yes it is. I used a debit card for my order.
yeah i just tried again and it worked
dont know why it didnt work before
thanks for the reply
anthonyzp writes...
the plus side is you have the place to yourself whilst she is in hong kong
good times
play around with the iphone before she does :P
Lol. There is always a silver lining:)
And I've already received mine for 2 days. I ordered on 17th.
So I've already started playing:)
I ordered the same (upgrade, 32gb) last Thursday, the lovely woman on the other end told me 4-6 weeks. One of us has been lied to...
finally just ordered a 16gb!! Did it all over the phone and spoke to a great sales guy!
Im on a 99 cap till June 2011 and he dropped my plan to a 59 cap, waived the fee and added a mrp at 32 a month for the iphone...So I will be paying $91 a month now.
I know its still a bit pricey...but every other voda person I spoke to told me I would need to pay a fee to drop my plan lower...
He told me 1-2 weeks for delivery...
woo hoo!!
I ordered on 13th via phone (upgrade), received my phone today in Melbourne. Good luck to those of you still waiting!
He told me 1-2 weeks for delivery...
Don't get too excited man. I was told 1 week via phone and it's been 2 ½ weeks so far. I don't mean to bring your hope down by any means :)
Received mine this morning. You should get yours tomorrow or this week!
Unfortunately for me, no Iphone this morning.
I really hate this waiting game,
Ugh, I ordered last Friday and have been on Credit Check ever since. Emailed vcredit@voda today, got a reply telling me that that email is for internal company only and to call the 1300 number. Have to give them a call tomorrow, so annoying.
hey just got off the phone with Vodafone after ordering iphone 4, just wondering how long does it take until you get an email or able to track the progress of your iphone 4? Thanks
just finished my order for a 32GB iPhone 4. Ordering online, it wouldnt let me use my credit card, kept coming up that the card was being rejected! Finally got through after an hours wait or so, that was frustrating. But am happy that my order went through. all the best
Ugh, I ordered last Friday and have been on Credit Check ever since. Emailed vcredit@voda today, got a reply telling me that that email is for internal company only and to call the 1300 number. Have to give them a call tomorrow, so annoying.
funny in the same boat as you. let us know how you go with them tomorrow.
I just ordered 32GB and pay off 289 for my early exit fee. The guy Andrew said there was a huge batch of iphone coming this monday (3 days ago). So he said if I am lucky i can get it within a week. I chuckled!
regarding credit history...
I submitted my application for new plan/phone/contract online... I subsequently called voda, and the guy asked me if I would like him to just run the credit history check... I agreed and half hour later it was showing as complete...
Maybe it would be best to just call them and get it sorted out...
He told me 1-2 weeks for delivery...
They told me 4 – 6 weeks and it arrived in 11 days!?! Ordered at 6pm on the 20th arrived 12:30pm on the 1st. (32Gb Melbourne)
Good luck to the rest of you – hope you find it worth the wait!
ES-W540XXX
16GB Pre-to-post
23/08/2010 09:28 PM Order Incomplete
23/08/2010 09:34 PM Order Received
24/08/2010 12:42 PM Credit Check in Progress
01/09/2010 07:22 PM Credit Check in Progress
01/09/2010 07:25 PM Credit Check in Progress
01/09/2010 07:25 PM Credit Check in Progress
02/09/2010 07:25 PM Credit Check in Progress
2 emails and no response so far... Worth canceling and trying again?
Don't get too excited man. I was told 1 week via phone and it's been 2 ½ weeks so far. I don't mean to bring your hope down by any means :)
I know..I'm prepared for the delay.. =)
I am an existing customer going for upgrade, are they going to do credit check again? I have placed my order via phone yesterday
I am an existing customer also and was told 4 to 6 weeks which was okay when I thought that was the wait for every customer but it seems that people who ordered 4 days after me are receiving their 32gb iphones and i am told mine is still in progress. I am starting to get really really annoyed
I am an existing customer going for upgrade, are they going to do credit check again?
No they won't do credit check again. They just extend your current contract for another 24 months.
funny in the same boat as you. let us know how you go with them tomorrow.
So just called the number they gave me in the email then got told it was the wrong line, transferred me over to the right one. On hold for 15 min, then lovely girl checked and said she couldn't see any reason why it hadn't gone through, but apparently they've been having problems so she manually submitted it for me and said I should have a confirmation email in about half an hour. Fingers crossed!
Edit: Just got the email! Now I just wish I'd called them earlier in the week!
i upgraded a 16G over phone on 20th Aug. just called Customer service, they told me the system showed my order still on back order, no idea when will receive it. hate the waiting game =_=
Three just updated their iphone delivery. When will voda update theirs? I assume they share warehouse.
Yes....next week (hope it on Monday)....I keep telling myself "it's not that important, it's not that important"... :(
I am also a poor iphone craving person. ooooh have mercy on us and let the suffering stop we want to be part of the herd, baaaaaHHH
but yea I'm waiting too in Melb,
24/08/2010 06:58 PM Order at warehouse – processing
I called Voda today. I ordered 2 16's on the 18th last month.
They're saying 3-4 week delay from that date.
roughly how long is it taking to get delivery of an iphone from vodaphone?
Just been to their store in Bondi Junction and was told they wont have any for another 2-3 weeks, might it be best to just go & buy from apple if they have them ? or is being on a plan the best way to go ?
yeah well, I been waiting since the 10/08 ...
I ordered mine last Thursday and it arrived this morning (32gb). I don't quite understand what Vodafone is doing as people that order early to middle of August seem to be last in the queue. I'm very happy I received it so quickly, but would rather see a proper queue system implemented.
I ordered mine last Thursday and it arrived this morning (32gb). I don't quite understand what Vodafone is doing as people that order early to middle of August seem to be last in the queue. I'm very happy I received it so quickly, but would rather see a proper queue system implemented.
Hi,
Where are you from? Sydney? Melbourne?
I have ordered on the 21st as per below;
21/08/2010 04:32 PM Order Incomplete
21/08/2010 04:46 PM Order Received
23/08/2010 01:47 PM Credit Check in Progress
23/08/2010 01:49 PM Credit Check in Progress
23/08/2010 01:49 PM Credit Check in Progress
23/08/2010 01:51 PM Credit Check Approved
23/08/2010 02:54 PM Order at warehouse
23/08/2010 03:05 PM Order at warehouse – processing
And still no iphone, another friday has come and gone and no device insight.
Really Pleased with this ... Not
ok, the phone did not arrive today. my gf is on a plane to hk now.
If he phone comes next week. i think it will be sent to the depo. or the post office.
Will i be able to pick it up on her behalf. or does it have to be her?
and where is the depo for those who picked it up there?
Sydney 16gb
Will i be able to pick it up on her behalf. or does it have to be her?
No, she has to pick it up and with photo identification
and where is the depo for those who picked it up there?
Depot is located in Greenacre nSW
Just a quick question if anyone can answer, my tracking of the phone seems to be stuck on credit check from the 2/9 is this normal and will all of a sudden it change or should I be calling and finding out what is going on?
Give them a call to confirm
EDIT: Anyone who ordered their Iphone 32GB from 21st to 23rd Aug still waiting for their unit?
If so can you post the date ordered and current tracking status.
Thanks
Anyone who ordered their Iphone 32GB from 21st to 23rd Aug still waiting for their unit?
Sorry mate mine is 16gb but im still waiting. Ordered on 17th!!!!
If so can you post the date ordered and current tracking status.
I upgraded my plan so they didn't give me order number for tracking etc. :(
About 1-2 weeks from the day your order reaches Order at Warehouse – Processing. All up I've been waiting about 3 weeks already still hasn't arrived.
Give them a call to confirm
EDIT: Anyone who ordered their Iphone 32GB from 21st to 23rd Aug still waiting for their unit?
If so can you post the date ordered and current tracking status.
Thanks
Ordered 32GB on the 19th, upgrade, still waiting.
adamh4...TurBIce writes...
No, she has to pick it up and with photo identification
Depot is located in Greenacre nSW
Thanks adam,
They hold it for 2 weeks right?
Ordered 17/8 32g and still waiting. Did have it stuck on credit check for 13 days and after 3 calls and 2 emails it went to warehouse... on 30/8.
Just a quick question if anyone can answer, my tracking of the phone seems to be stuck on credit check from the 2/9 is this normal and will all of a sudden it change or should I be calling and finding out what is going on?
Mine was on credit check for a week so called them on Friday. Girl said they'd been having problems with the process and she resubmitted it manually. Got an email 10 min later saying it had been approved. So deffers give them a call.
You guys think you're having trouble – check this one out!
31/07/2010 12:21 PM Order Incomplete
31/07/2010 12:31 PM Order Received
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:55 PM Credit Check in Progress
04/08/2010 04:55 PM Credit Check in Progress
05/08/2010 10:18 AM Credit Check in Progress
05/08/2010 10:30 AM Credit Check in Progress
05/08/2010 10:52 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 09:10 AM Credit Check in Progress
06/08/2010 11:08 AM Credit Check in Progress
06/08/2010 11:15 AM Order Cancelled
07/08/2010 09:27 AM Credit Check in Progress
09/08/2010 01:11 PM Order Cancelled
12/08/2010 04:01 AM Credit Check in Progress
13/08/2010 05:06 PM Order Cancelled
25/08/2010 05:35 PM Order at warehouse
25/08/2010 06:54 PM Order at warehouse
25/08/2010 06:55 PM Order at warehouse – processing
01/09/2010 03:31 AM Credit Check in Progress
02/09/2010 02:43 PM Order at warehouse – processing
06/09/2010 06:44 AM Credit Check in Progress
06/09/2010 09:03 AM Credit Check in Progress
06/09/2010 09:05 AM Credit Check in Progress
06/09/2010 09:05 AM Credit Check in Progress
You guys think you're having trouble – check this one out!
31/07/2010 12:21 PM Order Incomplete
31/07/2010 12:31 PM Order Received
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:55 PM Credit Check in Progress
04/08/2010 04:55 PM Credit Check in Progress
05/08/2010 10:18 AM Credit Check in Progress
I had the same thing for around 2 weeks, also had the cancel order and re submitted order etc etc, no word on delivery just said at warhouse processing, after around 2 weeks the status didn't change then the phone just turned up out of the blue.
My point is that it's been listed "cancelled" several times, then ended up at the "warehouse processing", and is now back on "credit check in progress" – I mean, seriously, WTF?
31/07/2010 12:21 PM Order Incomplete
31/07/2010 12:31 PM Order Received
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:55 PM Credit Check in Progress
Thats horrible compared to mine ahha
02/09/2010 05:14 PM Order Incomplete
02/09/2010 05:14 PM Order Incomplete
02/09/2010 05:14 PM Order Received
02/09/2010 05:17 PM Credit Check in Progress
02/09/2010 05:20 PM Credit Check in Progress
02/09/2010 05:20 PM Credit Check in Progress
02/09/2010 05:21 PM Credit Check Approved
02/09/2010 06:55 PM Order at warehouse
02/09/2010 06:55 PM Order at warehouse – processing
Thats horrible compared to mine ahha
Also take note of the starting date on mine – (actually, it's my partner's, but yeah)...
Just spoke to a supervisor who asked me to get the SIM out so we can activate it...she didn't understand that we've not even got a frigging credit approval yet, let alone a phone...
All good though, have a TIO incident number now... ;)
share the history of canceled orders
13/08/2010 10:44 AM Order Incomplete
13/08/2010 10:52 AM Order Received
13/08/2010 01:41 PM Credit Check in Progress
13/08/2010 01:43 PM Credit Check in Progress
13/08/2010 01:43 PM Credit Check in Progress
14/08/2010 01:43 PM Credit Check in Progress
16/08/2010 07:11 PM Order Cancelled
19/08/2010 10:41 AM Credit Check in Progress
19/08/2010 10:42 AM Order Cancelled
24/08/2010 06:19 PM Credit Check Approved
24/08/2010 06:54 PM Order at warehouse
24/08/2010 06:58 PM Order at warehouse – processing
Ah-haha...it's amazing what having a TIO tracking number does – 38 days and piles of bullshit from Voda, 38 minutes this morning and the credit check is approved...
I mean, seriously, WTF?
Man I feel for you hey. When I saw people receiving their phones after I ordered mine I was raging but now, looking at yours, mine can't even compare. I do hope mine arrives today, I really do.
edit *** did they tell you approx time when you will get yours?
Has everyone received an email advising when the credit check has been completed / approved, or email / SMS advising that the goods will be delivered ?
I know my credit check has been approved, but never received any confirmation. Would love to know when they plan to deliver, so I can schedule my work committments around having to be in the office waiting delivery.
I didn't get a tracking number for my 16gb ordered as an upgrade (long story but yeah classed for this as an upgrade) on the 19th......
was told at the time it'd arrive by last thursday (at the very latest)....but yeah last friday told by a manager that I definitely (with reasonings) won't be receiving it until this coming friday.....actually been without a phone on this plan for 2 months but still have to wait in line......
edit *** did they tell you approx time when you will get yours?
They did say "2 weeks" still, though the online tracker still doesn't say "Credit check approved" yet – so I'm not convinced until the VF case worker actually calls me...
hey,
I wanted to know which vodafone number you all called to confirm the credit check process?
cheers
1300 300 410 – and you get that "Lara" chick – I just said "complaint", and when someone spoke to me, asked to speak to supervisor...chap took the order number, and details, and passed me through...
Supervisor was COMPLETELY stupid, and clearly hadn't even looked at the history, because she started asking me to take the SIM out of the phone, so she could activate it...errr, WTF, what phone and which SIM?
Tried to pull her up to explain, but she just kept talking – pointed her to the tracking history, to which her EXACT words were "err, oh, I have no clue what is going on"...then started talking away again, and wouldn't let me get a word in...
So I spoke somewhat more forcefully and tried to get her to understand that her company had done NOTHING in 38 days in regards to this order, despite us doing everything we'd been asked to do...
(This was initially caused by the stupid bimbo at the Vodafone store who neglected to photocopy and fax off ID – and even though we'd called about a dozen times, and faxed AND emailed the ID to them several times)...
They still claimed this morning that they'd not received the ID, even though we have an email from Vodafone stating they'd received it.
After several more frustrating moments of this woman trying to talk over/under me, I told her to not worry, and that I'd be calling the TIO.
Problem supposedly resolved in about 38 minutes...*facepalm*
Ordered over the phone (16 gig) yesterday in combination with the NRMA offer, got put through to a really nice woman – here's my tracking status:
05/09/2010 11:39 AM Order Incomplete
05/09/2010 11:39 AM Order Incomplete
05/09/2010 11:39 AM Order Received
05/09/2010 11:41 AM Credit Check in Progress
05/09/2010 11:45 AM Credit Check in Progress
05/09/2010 11:45 AM Credit Check in Progress
05/09/2010 11:46 AM Credit Check Approved
05/09/2010 12:55 PM Order at warehouse
05/09/2010 12:55 PM Order at warehouse – processing
Anyone know if Voda sms you before, or on the day they are going to deliver?
Cheers!
Anyone know if Voda sms you before, or on the day they are going to deliver?
I never received any email/sms before delivery.. even status remained "Order at warehouse – processing" remained unchanged but my 32gb iphone arrived on 8th business day :) Status got changed to order complete next day after delivery...
I ordered my iphone on Thursday last week and I was wondering how people are tracking their order progress. I ordered it as an upgrade to an existing contract and I did it over the phone.
I didn't get a confirmation email but when I called again they told me that I won't be able to get the order tracking until I get a consignment number from the courier.
Is this correct? is there some way to track it?
I ordered it as an upgrade to an existing contract and I did it over the phone.
I am in the same boat with you, no tracking for upgrading customer. I have asked vodafone via twitter. And no explanation why there is no tracking
Smelling a rat – (lets be honest, I wasn't super confident with the process anyway) – I've been watching the tracking, and despite being told this morning that the credit check was "approved" another "Credit check in progress" has appeared...
Just spent nearly another hour on the phone, and finally got someone who (at least seemed) to possess a clue, and she confirmed that the order was still stuffed.
Yes, it had been approved, but the order was reinserted into their provisioning system and failed again. Exact words of the girl was "whoever did this has no idea what they were doing"...
Girl has promised to escalate the call, and hopefully get it sorted by COB today. She's also given us a month's credit on the account – (we'll see when the bill arrives) – so at least someone at Vodafone seems to give a damn about it...
Was starting to wonder...
Word of warning to all, call voda if youve waited for a while, Aus air express are tools, they left the phone at the post office with no slip to let me know.
tomorrow will be 3 weeks since i upgraded to 16gb. If it doesnt arrive im calling in for a complaint and false advertising of 1 – 2 weeks. Im getting so over this
As I said above.. mine was at the post office since the 30th, well in the 30 days I was told.. basically 2.5 weeks.. the delivery mob are knobs.
As I said above.. mine was at the post office since the 30th, well in the 30 days I was told.. basically 2.5 weeks.. the delivery mob are knobs.
I was going to reply to your post but I was typing from my Nokia N95 lol
That sucks man. I did go to my post office on Friday and lady goes 'Oh I think I do have something for you' then comes back 3 minutes later and says 'no sorry but that surname sounds familiar'. arghhhh!!!!!!!!
I didn't receive any email saying that my credit check had been approved, could be because I had been ringing regularly them saying what is going on with this stupid process.
I have received an email tonight saying that my order is completed and my order should be arriving soon. However I received one for the $79 cap with one mobile number and then a second saying to ingore the first with a different mobile number and saying I was on the $79 unlimited. Definitely not what I want. Also no mention of NRMA discount. Did anyone get that in writing on that last email? When I have spoken to them they said it was in the system.
I will be ringing them tomorrow AGAIN to work out just what I have allegedly signed up for.
I too upgraded on 1st sept. today received the confirmation letter in post. However dont know how to track, and when i m goin to receive the illusive iPhone?
I ordered my iphone 4 black 32 gig on the $79 cap on the 30th July! Was immediately put on backorder as they had sold out. This was done in a shop that is voda, virgin, optus locally. It is now 5 weeks and I am still waiting! No one at voda has any idea and my sales girl is just as stupid! I upgraded from prepaid to postpaid and was moved quick smart from pre to post so they could charge me of course. I managed to get the first month waived but they can keep their plan because after 5 weeks of waiting, I am fed up! I have lodged a complaint with the TIO. I wait each day with baited breath, but honestly feel I am never going to see my iphone despite the fact that my upgrade contract states a black 32gig iphone 4. Totally over the wait, and voda. Staff are friendly enough when I ring, but how can they not know anything when obviously an application to change from pre to post was carried out with a credit check. I bet the dumb ass sales girl forgot to put in my order and voda THINK I already have the phone. If this is the case, I am going to bring down the shop I ordered from. The complaint has been lodged with the TIO and I better get my phone THIS week or I will be going further because this is just ridiculous. It is false advertising and why on earth did apple release it if it did not have enough stock to supply the demand.
One very frustrated and angry customer here!
I too upgraded on 1st sept. today received the confirmation letter in post. However dont know how to track, and when i m goin to receive the illusive iPhone?
If you call them they have a tracking number.. I found that out the hard way too.
I ordered my iphone 4 black 32 gig on the $79 cap on the 30th July!
They should give you at least 2 – 3 months free service for your troubles man. This is ridiculous.
Some people here have received their 32gb is less then a week! Thing with Vodafone is, they put new customers infront of us who are upgrading so they get theirs faster. It's a load of shit if you ask me.
If mine doesn't arrive today, I am going to call them and I'm going to feel sorry for the person that answers it. That's all. I'm fed up with this bullcrap.
If you call them they have a tracking number..
called them today they said wait 2-3 weeks. order is still not in the warehosue...hopeless.....however online it still says 1-2 weeks
OHHHHHHHH MYYYYYYY GODDDDDDDDDDD ITS HEREEEEEEEEEEEEEEEEEEEEEEEEE
WOOOOOOOOOOOOOOOOOOOOOOOO
AFTER 3 WEEKS! 16gb upgrade!!!!!!!!!!
Good luck to all those who are waiting!
So far have not had any issues. Website say 10 business days for 16gb. Order was processed Friday 3/9/2010. Still have a while to wait.
At the moment status is.
Order at warehouse – processing
Hope this means I get it very soon.
Hi All,
I ordered mine (32G) on 29/08 and got today in Brisbane. Funny thing-on the box it mentioned on the label-do not deliver before 30/08.....figure it out....
Congratulations Alex! Lucky you!
Thanks man. It was very very frustrating I tell yah that lol
May I know which area are you in?
Gold Coast, Queensland
it is illegal and unethical practice...online says 1- 2 weeks for 16 gb, but in reality..2-3 or even more weeks. Situation is even worse for upgrading customer, as they cant even check the order status…”big black hole”
Vodafone knows it, but just to attract new customers…they are misleading customers.
Thats good for me, the person on the phone told me realistically its a 2-3 week wait for the 16gb.
Atleast its better than the response I received from Optus when asked when I can order an iphone 4.
Quote from optus rep " I have no idea, it could be one or two months". And this was on the Thursday before I ordered through Voda.
Thats good for me, the person on the phone told me realistically its a 2-3 week wait for the 16gb.
Glad you are happy
But I think good if they deliver the promise, when i was placing the order it was 1-2 weeks.. once signed ...they added 1 more weeks.
proof: online still says 1-2 weeks, if they are fair..they should update the delivery time on the website
For reference on lead time
ordered late 30 Aug
Iphone 32G delivered on 8 Sept
Less than 9 days !
Very quick and good.
How to charge it for first use ?
Less than 9 days !
wow!...
i'm a new customer, waiting and looks like i may be for a bit...
30/08/2010 08:59 AM Order Incomplete
30/08/2010 09:13 AM Order Received
30/08/2010 12:35 PM Credit Check in Progress
30/08/2010 12:39 PM Credit Check in Progress
30/08/2010 12:41 PM Credit Check in Progress
30/08/2010 12:43 PM Credit Check Approved
30/08/2010 12:55 PM Order at warehouse
30/08/2010 12:59 PM Order at warehouse – processing
ordered late 30 Aug
Iphone 32G delivered on 8 Sept
Less than 9 days !
How did they deliver in the future?
also they deliver on Friday only...
Their website advises that deliveries are generally on a Friday – this would also support the fact that numerous people have posted in this same thread advising they have received their iPhones on different days.
I'm also waiting, since August 30. No sign of either the 32Gb or 16Gb. Will give Voda a call later today, and try and get some more information.
Hi guys
Is there any way to cancel the order that i made via online??
---------------------
I have cancelled my previous order of iPhone 4 by calling 1555, since they have a 14 day return policy. I cancelled it due to Voda updated their plans in late August, and it is way better than the one I signup before.
Immediately after the cancellation was successfully, I reorder iPhone 4 16GB on $59 plan with NRMA discount over the phone as an upgrade :) Still waiting for my phone to arrive.
History of Order ES-W53XXXX
23/08/2010 10:53 AM Order Incomplete
23/08/2010 10:54 AM Order Incomplete
23/08/2010 10:54 AM Order Received
23/08/2010 11:07 AM Credit Check in Progress
23/08/2010 11:09 AM Credit Check in Progress
23/08/2010 11:10 AM Credit Check in Progress
23/08/2010 11:14 AM Credit Check Approved
23/08/2010 02:56 PM Order at warehouse
23/08/2010 04:54 PM Order at warehouse
23/08/2010 05:16 PM Order at warehouse – processing
its been two weeks.....and still waiting, if i cant get mine by this Friday....
i wil def call them, sick of being disappointed ...
Hi All,
I ordered a 32GB iPhone 4 on a new contract yesterday evening (at 06/09/2010 08:07 pm).
This is my current status:
06/09/2010 08:07 PM Order Incomplete
06/09/2010 08:16 PM Order Received
07/09/2010 10:07 AM Credit Check in Progress
07/09/2010 10:10 AM Credit Check in Progress
07/09/2010 10:12 AM Credit Check in Progress
07/09/2010 10:13 AM Credit Check Approved
07/09/2010 10:55 AM Order at warehouse
07/09/2010 11:13 AM Order at warehouse – processing
This was a lot faster that many people here. I will keep updating this forum as this order progresses. I hope this will provide some estimations on current wait times.
Thanks everyone for their help and useful information.
Raj
also they deliver on Friday only...
Not true. My work colleague order his on the 31st and it arrived this morning. Mine also only took a week (both 32gb models). As I said earlier in this thread, there seems to be no concept of a queue as some people are still waiting on their 32gbs ordered long before ours.
it is illegal and unethical practice...online says 1- 2 weeks for 16 gb, but in reality..2-3 or even more weeks. Situation is even worse for upgrading customer, as they cant even check the order status…”big black hole”
I upgraded, was told 4-6 weeks. Got it in 2.5. Was also able to check my order by ringing up no problems. When I did ring, was told that a new shipment had arrived at the warehouse that morning. Phone was delivered to me the next day at 11am.
Only real hassle I had was explaining to the doofus on the phone that I wanted to activate my SIM card.
History of Order ES-W53XXXX
23/08/2010 10:53 AM Order Incomplete
23/08/2010 10:54 AM Order Incomplete
23/08/2010 10:54 AM Order Received
23/08/2010 11:07 AM Credit Check in Progress
23/08/2010 11:09 AM Credit Check in Progress
23/08/2010 11:10 AM Credit Check in Progress
23/08/2010 11:14 AM Credit Check Approved
23/08/2010 02:56 PM Order at warehouse
23/08/2010 04:54 PM Order at warehouse
23/08/2010 05:16 PM Order at warehouse – processing
its been two weeks.....and still waiting, if i cant get mine by this Friday....
i wil def call them, sick of being disappointed ...
13/08/2010 07:44 PM Order Incomplete
13/08/2010 07:56 PM Order Received
16/08/2010 03:20 PM Credit Check in Progress
16/08/2010 03:23 PM Credit Check in Progress
16/08/2010 03:24 PM Credit Check in Progress
17/08/2010 03:24 PM Credit Check in Progress
24/08/2010 07:27 PM Order at warehouse
24/08/2010 08:54 PM Order at warehouse
24/08/2010 08:55 PM Order at warehouse – processing
If I can't get mine by tomorrow...you will see Voda! q.\ /.p
Been ringing round since i don't expect mine to be delivered before i go overseas ( 3 weeks away )
Nobody anywhere has them, and don't have time to go queue outside an apple store. Very frustrating.
When did you order yours???
Yesterday, but judging by the unreliability of their delivery times i just would rather to get it from a physical store before i go.
thats gud, but when u call, have to wait for 10-15 mins..I HATE LARA
I just called them. The voda guy told me that there will have a stock back late this week and will take 3 days for preparing the deliveries. He also said I am at the very front queue and I must receive my 16gigs when have stock and should be next week.
Then I asked will it be next Monday or Tue?
He said ..."Sorry to give you the wrong message, I am not sure when will back stock but maybe late this week." @_@|||
The ONLY thing can be confirmed from Voda after 15 mins waiting is they don't have stock now. (Sydney here)
----Report End-----
Seriously? Why do I even come on this site for? Everytime i refresh the page or decide to come see some updates i become even more disappointed. SO you say you got told you might be getting it early next week right? There goes my hopes of getting it this week. Been waiting 3 weeks already. Can't stand this.
Vodafone did it again!
now waiting period is 3 weeks for both 16 and 32 gig
http://www.vodafone.com.a
It says 1-2 for 16GB
It used to...now saying 3 weeks for both models, at least from the link provided above
It used to...now saying 3 weeks for both models, at least from the link provided above
They seem to update it pretty often, which is good I guess.
they told me no more than 3 weeks, when i placed order...
its been abt 2.5 weeks.. let's what gonna happen....
its been two weeks.....and still waiting, if i cant get mine by this Friday....
i wil def call them, sick of being disappointed ...
Hi,
Mine arrived today i ordered it on the 21st of August.
Anyone know how long to charge the iphone 4?
Hi,
Did anyone receive a Sim Removal Tool?
I unfortunately did not and i have no Paper Clips :(
Why is vodafone so cruel.
Three also change their iphone delivery to 3 weeks for both model. This concludes that three and vodafone share warehouses
Check the iPhone box inside the documentation?
Ahaha, i guess im just excited, don't know how i missed that lol
History of Order ES-W54xxx for xxxxxxxx
29/08/2010 04:20 PM Order Incomplete
29/08/2010 04:38 PM Order Received
30/08/2010 03:11 PM Credit Check in Progress
30/08/2010 03:14 PM Credit Check in Progress
30/08/2010 03:16 PM Credit Check in Progress
30/08/2010 03:37 PM Credit Check in Progress
30/08/2010 03:39 PM Credit Check in Progress
30/08/2010 03:40 PM Credit Check in Progress
30/08/2010 04:04 PM Credit Check Approved
30/08/2010 04:55 PM Order at warehouse
30/08/2010 05:01 PM Order at warehouse – processing
Got a surprise door bell ring this morning.
Courier with my new 32Gb iPhone 4 from Vodafone. Wasn't expecting it for another few weeks, but I guess I'm lucky. Website has not updated yet though...
(Ordered online, have not spoken to anyone to activate it yet though)
Just for those playing the home game. My 32gb showed up today, ordered over the phone as an upgrade on the 25/08.
Courier with my new 32Gb iPhone 4 from Vodafone. Wasn't expecting it for another few weeks, but I guess I'm lucky. Website has not updated yet though...
That was quick..... Gives me hope now, ordered on 2nd September :) Hopefully see it this week, if not early next week....
29/08/2010 04:20 PM Order Incomplete
snip
30/08/2010 05:01 PM Order at warehouse – processing
Virtually the same as my order, which was placed a couple of hours earlier, /forum-replies.cfm?t=1499937&p=25#r482, however no delivery for me.
I spoke with Voda, and they had no further information except to say 2-4 weeks from date order goes to warehouse.
Just have to keep waiting, but perhaps this week.
Gives me hope now
+1
ordered mine yesterday hoping middle to late next week, or even before my birthday which is 28th september
That was quick..... Gives me hope now, ordered on 2nd September :) Hopefully see it this week, if not early next week....
+1 here =)
hat was quick.....
i ordered on 1st Sept, called today; informed me that no progress yet...wait 2-3 weeks...
Hello all! My sister ordered her iphone one week after I did and she called voda today as it has been 2 weeks and they told her she is on backorder so she will have to wait another 1 – 2 weeks!
I feel for her. Vodafone is full of crap!
edit ******** 16gb
Got my 32gig today @ Sydney. Ordered last Thursday.
02/09/2010 10:26 AM Order Incomplete
02/09/2010 10:27 AM Order Incomplete
02/09/2010 10:27 AM Order Received
02/09/2010 10:28 AM Credit Check in Progress
02/09/2010 10:30 AM Credit Check in Progress
02/09/2010 10:30 AM Credit Check in Progress
02/09/2010 10:32 AM Credit Check Approved
02/09/2010 10:55 AM Order at warehouse
02/09/2010 11:04 AM Order at warehouse – processing
07/09/2010 05:56 PM Order Complete
Got my 32gig today @ Sydney. Ordered last Thursday.
so quick...based on other posts i've observed that ~ delivery is faster with 32 gig
That was quick..... Gives me hope now, ordered on 2nd September
Hey, we are on a same boat, I ordered 32GB on 2nd September as well! Just receive the confirmation letter today via mail.
Just like to confirm I just received my iphone 4 today.... 32gb ordered on the 2nd September. wow amazing... woke up by a door bell and there was a postman outside!
If this helps, I am a new customer for Vodafone by the way... Sucks I couldn't get my screen protector in that time.... (haven't even ordered it) =[
History of Order ES-W...
12/08/2010 04:17 PM Order Incomplete
...snipped...
12/08/2010 06:54 PM Order at warehouse – processing
yeah. my life sucks almost a whole month
EDIT: 16gb Sydney
Well, here's a new problem for me...
I didn't get time to activate the SIM yesterday so I called up this morning. So far I've been on the phone for about an hour, and for some reason, they cannot activate the SIM for me. They are supposed to call me back...
That is weird about your sim man. I activated mine and it was good to go in 30 mins. Did they say what the problem was?
I've been waiting for nearly 2 weeks got get my account to be activated propley ive had to put in a complaint to the TIO over the matter still can't send a SMS or use the Internet
I've been waiting for nearly 2 weeks got get my account to be activated propley ive had to put in a complaint to the TIO over the matter still can't send a SMS or use the Internet
stuff like this makes me LOL, I have the iphone 4 and the Desire, and straight off the bat the Desire (even though imported) did everything perfectly!, but I like the look of the iphone 4, but love the user experience of the Desire, stuck between 2 worlds.. maybe I can fit the HTC hardware in the iphone FTW.
Did they say what the problem was?
Yeah, they actually called back 10mins later. The person was having some computer problems. The system was not recognising the SIM ID details. Guess a PC restart fixed it. I was up and running about 5 mins later.
Funnily enough I just received the email to let me know what the actual number was supposed to be (not what I ended up with) and to expect delivery of the iphone very soon. Guess something got mixed up...
Just an update on the saga that is our Vodafone order, which currently looks like this:
31/07/2010 12:21 PM Order Incomplete
31/07/2010 12:31 PM Order Received
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:55 PM Credit Check in Progress
04/08/2010 04:55 PM Credit Check in Progress
05/08/2010 10:18 AM Credit Check in Progress
05/08/2010 10:30 AM Credit Check in Progress
05/08/2010 10:52 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 09:10 AM Credit Check in Progress
06/08/2010 11:08 AM Credit Check in Progress
06/08/2010 11:15 AM Order Cancelled
07/08/2010 09:27 AM Credit Check in Progress
09/08/2010 01:11 PM Order Cancelled
12/08/2010 04:01 AM Credit Check in Progress
13/08/2010 05:06 PM Order Cancelled
25/08/2010 05:35 PM Order at warehouse
25/08/2010 06:54 PM Order at warehouse
25/08/2010 06:55 PM Order at warehouse – processing
01/09/2010 03:31 AM Credit Check in Progress
02/09/2010 02:43 PM Order at warehouse – processing
06/09/2010 06:44 AM Credit Check in Progress
06/09/2010 09:03 AM Credit Check in Progress
06/09/2010 09:05 AM Credit Check in Progress
06/09/2010 09:05 AM Credit Check in Progress
06/09/2010 01:56 PM Credit Check in Progress
06/09/2010 03:11 PM Order at warehouse
06/09/2010 03:12 PM Credit Check in Progress
06/09/2010 03:17 PM Order at warehouse
06/09/2010 04:55 PM Order at warehouse
06/09/2010 05:00 PM Order at warehouse – processing
06/09/2010 05:31 PM Credit Check in Progress
06/09/2010 06:56 PM Order at warehouse – processing
Finally got a call from their TIO rep today (Wednesday), after lodging a TIO case on Monday.
The girl I spoke to on Monday confirmed:
(A) the order was approved
(B) the phone was in the order queue
© we'd get a month's credit on the account
The girl I spoke to today from the TIO area confirmed:
(A) she'd escalated the order
(B) confirmed that it should arrive within two weeks
© gave me her mobile number to call her directly if it doesn't
From shithouse to no bad in a few days, simply by shaking them by their TIO-connected goolies...
Incidentally, for everyone waiting, she said there are currently "over 2000" iPhone 4s on backorder through Vodafone still awaiting fulfillment...
currently "over 2000" iPhone 4s on backorder through Vodafone still awaiting fulfillment...
Not surprising really, considering their complete shambles of an ordering system – people receiving them in days where others have been waiting a month etc etc...complete lack of communcation etc etc.
Not surprising really, considering their complete shambles of an ordering system – people receiving them in days where others have been waiting a month etc etc...complete lack of communcation etc etc.
ahha got mine today, less than a week... :D Ordered Thursday last week
ahha got mine today, less than a week... :D Ordered Thursday last week
32gb or 16gb?
Where in Aus you at?
My sister received her iphone today. 16gb. 2 weeks and 1 day.
She rang yesterday and they told her she was on backorder for another 2 – 3 weeks but it arrived today. Very strange.
This is Gold Coast.
people that've received it quick, did you even have your tracking number?
i called to get mine today but they didnt give it to me coz its not generated yet...
strange.
ordered iphone 4 32gb black last Friday afternoon and received Tuesday morning
Are you new or upgrade customer? I ordered one day before you and I am an upgraded customer
ncidentally, for everyone waiting, she said there are currently "over 2000" iPhone 4s on backorder through Vodafone still awaiting fulfillment..
There goes my birthday present for myself.....:(, as i ordered my 16gig iphone on 06/09. looks like a very early xmas present...
Vodafone have just updated their Stock page. Both iPhone 4's 16GB & 32GB are now at 3 Weeks wait
changed to 3 weeks..lol I'm just thinking about cancelling my order and just buying from the apple shop morning very early...Shitt
Vodafone have just updated their Stock page. Both iPhone 4's 16GB & 32GB are now at 3 Weeks wait
I ordered on Saturday morning and the nice lady who served me told me to expect it to be delivered within 1-2 weeks. Now Vodafone have changed the estimates – would I have any grounds on which to complain?
I ordered on Saturday morning and the nice lady who served me told me to expect it to be delivered within 1-2
same with me, when i was placing the order, the rep advised ETA wud be < 1-2 weeks...as soon as I signed...the ETA jumps to 2-3 weeks
I ordered the 16GB iPhone 4 on the 25/08/10 and was told 1-2 weeks. I have since called up to track it and was told that they get shipments in every Wednesday and to call back on Friday Morning to find out if a phone has been allocated to me. And that it could take up to 6-8 weeks to receive the phone...
nd that it could take up to 6-8 weeks to receive the phone...
6-8 weeks??
wow where in the world is delivery such a long like this
wish I ordered a 32gb instead of 16gb last Thursday...seems a few people have already got there's from that order date...
When I ordered he did say that processing times had been cut down from 3-4 weeks to 1-2 weeks and that I would most likely get it in a week and a bit...
although i'm dying to get mine I really hope you guys who have been waiting forever get yours soon! =)
Well folks, in a true demonstration of just what putting some TIO pressure on a carrier can do, despite our order tracking STILL looking like this:
31/07/2010 12:21 PM Order Incomplete
31/07/2010 12:31 PM Order Received
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:52 PM Credit Check in Progress
03/08/2010 04:55 PM Credit Check in Progress
04/08/2010 04:55 PM Credit Check in Progress
05/08/2010 10:18 AM Credit Check in Progress
05/08/2010 10:30 AM Credit Check in Progress
05/08/2010 10:52 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 09:10 AM Credit Check in Progress
06/08/2010 11:08 AM Credit Check in Progress
06/08/2010 11:15 AM Order Cancelled
07/08/2010 09:27 AM Credit Check in Progress
09/08/2010 01:11 PM Order Cancelled
12/08/2010 04:01 AM Credit Check in Progress
13/08/2010 05:06 PM Order Cancelled
25/08/2010 05:35 PM Order at warehouse
25/08/2010 06:54 PM Order at warehouse
25/08/2010 06:55 PM Order at warehouse – processing
01/09/2010 03:31 AM Credit Check in Progress
02/09/2010 02:43 PM Order at warehouse – processing
06/09/2010 06:44 AM Credit Check in Progress
06/09/2010 09:03 AM Credit Check in Progress
06/09/2010 09:05 AM Credit Check in Progress
06/09/2010 09:05 AM Credit Check in Progress
06/09/2010 01:56 PM Credit Check in Progress
06/09/2010 03:11 PM Order at warehouse
06/09/2010 03:12 PM Credit Check in Progress
06/09/2010 03:17 PM Order at warehouse
06/09/2010 04:55 PM Order at warehouse
06/09/2010 05:00 PM Order at warehouse – processing
06/09/2010 05:31 PM Credit Check in Progress
06/09/2010 06:56 PM Order at warehouse – processing
My partner's new iPhone 4 16GB was delivered at 9:30 this morning by Australian Air Express...(she's rapt of course)...naturally, ours has been an EXTRAORDINARY case (as you can see from the tracking info), so we had a definite case for TIO intervention – (others may or may not) – but once again, the power of the TIO to resolve really stupid screw ups is demonstrated...
My partner's new iPhone 4 16GB was delivered at 9:30 this morning by Australian Air Express...(she's rapt of course)...naturally, ours has been an EXTRAORDINARY case (as you can see from the tracking info), so we had a definite case for TIO intervention – (others may or may not) – but once again, the power of the TIO to resolve really stupid screw ups is demonstrated...
Poor you!!!!
over a month just to order your phone, that is RIDICULOUS!
luckily mine came through really fast..
i got this email today...i ordered on friday 3/9/2010
[IMG]http://i52.tinypic.com/aa8wnc.png[/IMG]
I use Debit card...it should be fine...any1 had same problem before?
here is the tracking order
01/09/2010 08:18 PM Order Incomplete
01/09/2010 08:39 PM Order Received
02/09/2010 11:23 AM Credit Check in Progress
02/09/2010 11:25 AM Credit Check in Progress
02/09/2010 11:26 AM Credit Check in Progress
02/09/2010 11:31 AM Credit Check in Progress
08/09/2010 10:58 AM Order Cancelled
similar to mwyres
31/08/2010 07:40 PM Order Incomplete
31/08/2010 08:07 PM Order Received
01/09/2010 11:48 AM Credit Check in Progress
01/09/2010 11:52 AM Credit Check in Progress
01/09/2010 11:52 AM Credit Check in Progress
02/09/2010 11:52 AM Credit Check in Progress
Rang up last Tuesday to see what the hold up was. Was told to ring back the next day, would not give me any information. Rang up customer service again today, twice, both times I was disconnected. Finally rang up the local store to see if they could shed some light and they told me the credit check had been withdrawn because someone put in the wrong information and that it had since been cancelled. Had I not rang up I wouldn't have even know this as I'd had no email, mail or verbal communication.
Vodafone definitely down on my list as a bunch of incompetent ^%!@!.
My partner's new iPhone 4 16GB was delivered at 9:30 this morning by Australian Air Express...(she's rapt of course)...naturally, ours has been an EXTRAORDINARY case (as you can see from the tracking info), so we had a definite case for TIO intervention – (others may or may not) – but once again, the power of the TIO to resolve really stupid screw ups is demonstrated...
It has been a month already and i still haven't got my phone yet. Do you think I should contact TIO? I got to admit, mine isn't as screw up as your order, but it is still a bit ridiculous.
09/08/2010 02:49 PM Order Incomplete
09/08/2010 11:25 PM Order Received
10/08/2010 05:19 PM Credit Check in Progress
10/08/2010 08:18 PM Credit Check in Progress
10/08/2010 08:21 PM Credit Check in Progress
10/08/2010 10:22 PM Credit Check in Progress
13/08/2010 03:21 PM Credit Check in Progress
27/08/2010 03:19 PM Credit Check Approved
30/08/2010 08:34 AM Order Received
30/08/2010 08:34 AM Order at warehouse
30/08/2010 08:55 AM Order at warehouse
30/08/2010 08:55 AM Order at warehouse – processing
It has been a month already and i still haven't got my phone yet. Do you think I should contact TIO? I got to admit, mine isn't as screw up as your order, but it is still a bit ridiculous.
I'd give the sales people a call, and if they don't give you a reasonable response, it's worth giving the TIO a call...
I ordered mine on the 24/08/2010 and on the 7/09/2010 I got a note in the mail that Air Express tried to deliver it and returned it to their depot in Greenacre due I wasn't there to sign for it. WTF, its an hour and a half drive from my place. When I ordered it I specifically told the guy to have it delivered to my workplace and he even asked my workplace address twice to confirm! Now I was told that it will be returned to Vodafone in 7 days if I don't pick it up and then they will try to deliver it to my workplace but will take another 4 weeks! Whatever$@#^%
Everyone is starting to get them slowly, but Im one of the people that isnt. Have no luck whatsoever soon to be 1 month and still havent got it. Send the TIO a complaint lets see how that goes. I order a month ago people and yet to receive and then you have people that ordered like start of September and already received it. What happened to the line on their page that says 'First come first serve basis'???
what do i do when i get my iphone with sim card?
I was on a 3 pre paid user and i ordered iphone with the same phone number that is $49 cap...
Do i have to activate or something??
Now I was told that it will be returned to Vodafone in 7 days if I don't pick it up and then they will try to deliver it to my workplace but will take another 4 weeks! Whatever$@#^%
Got told the exact message, what the ????
They'd rather start the whole process again of new contract rather than changing the address...which AAE are happy to do.
nope still waiting...........been one month since i placed my order. Just called vodafone, they said i should get my phone next week sometime.
12/08/2010 04:15 PM Order Incomplete
12/08/2010 04:23 PM Order Received
12/08/2010 04:55 PM Credit Check in Progress
12/08/2010 04:58 PM Credit Check in Progress
12/08/2010 04:59 PM Credit Check in Progress
12/08/2010 05:01 PM Credit Check Approved
12/08/2010 06:53 PM Order at warehouse
12/08/2010 06:54 PM Order at warehouse – processing
03/09/2010 11:51 AM Order at warehouse
03/09/2010 12:55 PM Order at warehouse
03/09/2010 01:03 PM Order at warehouse – processing
Went from voda pre to post. Dealt with lara far too many times only to be disconnected after 20+ minutes of waiting. Feeling pretty tempted to cancel and go accross to telstra.
Hi All,
I ordered a 32GB iPhone 4 on a new contract yesterday evening (at 06/09/2010 08:07 pm).
This is my current status:
06/09/2010 08:07 PM Order Incomplete
06/09/2010 08:16 PM Order Received
07/09/2010 10:07 AM Credit Check in Progress
07/09/2010 10:10 AM Credit Check in Progress
07/09/2010 10:12 AM Credit Check in Progress
07/09/2010 10:13 AM Credit Check Approved
07/09/2010 10:55 AM Order at warehouse
07/09/2010 11:13 AM Order at warehouse – processing
This was a lot faster that many people here. I will keep updating this forum as this order progresses. I hope this will provide some estimations on current wait times.
Thanks everyone for their help and useful information.
Raj
As stated Earlier, here is the update : The phone was delivered today. It took just 5 days.
I think one of the reason I got it so early is because I am switching to the second most expensive plan, and vodafone seems to be in a hurry to start the money flowing.
Thanks you all and hope this helps,
Raj
Would there happen to be a Vodafone representative on WP, like Jess over at the 3 thread? I know there's a rep over at OCAU but they don't seem to be that active...
My history so far
30/08/2010 03:29 PM Order Incomplete
30/08/2010 03:29 PM Order Incomplete
30/08/2010 03:29 PM Order Received
31/08/2010 11:13 AM Credit Check in Progress
31/08/2010 11:15 AM Credit Check in Progress
31/08/2010 11:16 AM Credit Check in Progress
31/08/2010 11:16 AM Credit Check in Progress
What they hell are doing on this Credit Check? Does it take like 2 weeks or something? ? 16gb by the way
What they hell are doing on this Credit Check? Does it take like 2 weeks or something? ? 16gb by the way
13/08/2010 07:44 PM Order Incomplete
13/08/2010 07:56 PM Order Received
16/08/2010 03:20 PM Credit Check in Progress
16/08/2010 03:23 PM Credit Check in Progress
16/08/2010 03:24 PM Credit Check in Progress
17/08/2010 03:24 PM Credit Check in Progress
24/08/2010 07:27 PM Order at warehouse
24/08/2010 08:54 PM Order at warehouse
24/08/2010 08:55 PM Order at warehouse – processing
mine was longer. So no worries. They will send you an e-mail once the check credit is done. Goooood luck (with Voda).
(16gb, Sydney, still waiting) @_@|||
What they hell are doing on this Credit Check? Does it take like 2 weeks or something? ? 16gb by the way
call them and ask........my credit check took 16 days......and when i emailed them, they told me that my order should've went through on the 2nd day because my credit check was approved ages ago...
As stated Earlier, here is the update : The phone was delivered today. It took just 5 days.
that is really quick...........i'm speechless......y do some people wait for over a month for a phone, while others like you wait for only 5 days..this doesn't make any sense
02/09/2010 09:01 PM Order Incomplete
02/09/2010 09:09 PM Order Received
03/09/2010 10:24 AM Credit Check in Progress
03/09/2010 10:25 AM Credit Check in Progress
03/09/2010 10:25 AM Credit Check in Progress
03/09/2010 10:26 AM Credit Check Approved
03/09/2010 10:55 AM Order at warehouse
03/09/2010 11:05 AM Order at warehouse – processing
mine's like this.
I never receive a credit check email or whatever by the way..
I just received email on 04/09 with the name 'Please verify your email address'
Will my delivery be arranged after i get email from them?
I never receive a credit check email or whatever by the way..
I just received email on 04/09 with the name 'Please verify your email address'
Will my delivery be arranged after i get email from them?
Yes, after you got the mail and confimed, your order was just placed to their warehouse and "3 weeks" waiting started.....
(The hottest thing on Voda web so far called < "Track Order" button> lol )
Phone call, and the guy tells me its stuck in submitting.... WTF.. So he said he will have it pushed through for me...
I did wait on hold for 15 minutes!
was on hold for 45 minutes then instead of picking up the phone I hung up:P that was time well wasted.
but I sure showed them, fight the machine
where the hecks is my iphong?
My order was on 02/09 and I am looking forward to a miracle today which isn't happening. Not much activity today and yesterday regarding people receiving their iphones
Will my delivery be arranged after i get email from them?
No – I'm still waiting, for both a 16Gb and 32Gb.
Spoke with Voda today, and they really don't have any idea.
So, i called up today around 1PM and was told, Your phone is currently at the warehouse waiting for the courier to pick it up. Thats was all cool, Until, I called at 5PM asking for a tracking number and they told me it is now back on Back Order.
OMG they are screwing us around something chronic.
Ordered mine on the 20/08.
Got a card on Wednesday saying they missed me. No calls, nothing whatsoever to let me know they were coming. OK fair enough, so I go today to the depot to pick it up and all I get is just the SIM card? WTF? What am I supposed to do with a SIM card and no phone, what's the point of sending it out first when I can't use the micro sim.
Had to take half a day off work to go pick it up cause *I* have to go personally and their hrs are mon-fri 9-5. If it's not here by Fri, stuff it, going to Telstra.
Me too. I ordered 2 September. I am an upgraded customer.
I ordered 2 Sep too... 16gb and new customer... hope my phone is already in Australia waiting to be delivered to me lol
I ordered 2 Sep too
i too ordered on 1 Sept, 16 GB, upgrade....no light in sight...may have to wait another 1-2 weeks :)
Sorry to hijack this thread, but figured this question didn't deserve a new one.
Do Vodafone contract iPhone 4's come unlocked? I called Vodafone today and they said my phone is already unlocked, but I am a bit uneasy about believing them. I'm travelling overseas and would hate to find its not when I put another SIM in.
Dont believe anything Vodafone says, I been waiting 4 weeks for my Iphone 4. People who ordered on like 30 August already received theirs. I ordered 3 weeks before them almost and still nothing. Vodafone are pieces of shit. Disgrace.
Hi,
My track shows up
11/08/2010 11:29 AM Order Incomplete
11/08/2010 11:39 AM Order Received
12/08/2010 11:20 AM Credit Check in Progress
12/08/2010 11:23 AM Credit Check in Progress
13/08/2010 10:12 AM Credit Check in Progress
13/08/2010 10:13 AM Credit Check in Progress
13/08/2010 10:14 AM Credit Check in Progress
13/08/2010 10:15 AM Credit Check Approved
13/08/2010 10:53 AM Order at warehouse
13/08/2010 11:05 AM Order at warehouse – processing
27/08/2010 08:44 AM Order at warehouse
27/08/2010 08:54 AM Order at warehouse
27/08/2010 08:55 AM Order at warehouse – processing
I did spoke to Vodafone people and they could not tell me when I am receiving my iPhone. Standard time frame of 3 weeks from the date of order was given. Should I expect the delivery some time soon or should launch a complain?
Any suggestions?
Do Vodafone contract iPhone 4's come unlocked?
To the best of my knowledge, no. There is a dedicated thread on unlocking your Vodafone iPhone (which is free of charge). Note, that your IMEI number may not be available on their unlock website, and you will need to request it.
If I don't get my iPhone 4 by the end of this week I will be taking Vodafone to Consumer affairs, ACCC and the TIO. In to my 1st week. I was not informed of any 3 week.
Ordered 1st September as an upgrade, just walked int he door at my office.
Hope some of you guys who were waiting on Friday might get your today.
finally got it hazaa
13/08/2010 10:44 AM Order Incomplete
13/08/2010 10:52 AM Order Received
13/08/2010 01:41 PM Credit Check in Progress
13/08/2010 01:43 PM Credit Check in Progress
13/08/2010 01:43 PM Credit Check in Progress
14/08/2010 01:43 PM Credit Check in Progress
16/08/2010 07:11 PM Order Cancelled
19/08/2010 10:41 AM Credit Check in Progress
19/08/2010 10:42 AM Order Cancelled
24/08/2010 06:19 PM Credit Check Approved
24/08/2010 06:54 PM Order at warehouse
24/08/2010 06:58 PM Order at warehouse – processing
13/09/2010 10:24 AM Order Complete
it had DO not Deliver before 24/08/2010 on the side , like to make me wait for it
Yep, mine was in Sydney.
Wooohooo....finally, just got mine !!!
The web still not updated yet.
13/08/2010 07:44 PM Order Incomplete
13/08/2010 07:56 PM Order Received
16/08/2010 03:20 PM Credit Check in Progress
16/08/2010 03:23 PM Credit Check in Progress
16/08/2010 03:24 PM Credit Check in Progress
17/08/2010 03:24 PM Credit Check in Progress
24/08/2010 07:27 PM Order at warehouse
24/08/2010 08:54 PM Order at warehouse
24/08/2010 08:55 PM Order at warehouse – processing
16GB, Sydney
Wooohooo....finally, just got mine !!!
ow you got finally after exact 1 month... lol
looks like most deliveries are to be done around morning by the way
ES-W495401
30/07/2010 08:19 AM Order Incomplete
30/07/2010 08:30 AM Order Received
30/07/2010 11:52 AM Credit Check in Progress
30/07/2010 11:52 AM Credit Check in Progress
30/07/2010 11:53 AM Credit Check in Progress
31/07/2010 11:53 AM Credit Check in Progress
03/08/2010 11:29 AM Credit Check in Progress
03/08/2010 11:33 AM Credit Check in Progress
03/08/2010 11:52 AM Credit Check in Progress
04/08/2010 11:52 AM Credit Check in Progress
05/08/2010 10:17 AM Credit Check in Progress
05/08/2010 10:30 AM Credit Check in Progress
05/08/2010 11:00 AM Credit Check in Progress
06/08/2010 08:34 AM Credit Check in Progress
06/08/2010 08:37 AM Credit Check in Progress
06/08/2010 09:19 AM Credit Check in Progress
06/08/2010 10:02 AM Order Cancelled
06/08/2010 11:09 AM Credit Check in Progress
06/08/2010 01:00 PM Order Cancelled
07/08/2010 10:27 AM Credit Check in Progress
09/08/2010 12:11 PM Order Cancelled
12/08/2010 02:43 AM Credit Check in Progress
12/08/2010 03:07 PM Order Cancelled
01/09/2010 02:39 AM Credit Check in Progress
01/09/2010 04:18 PM Order Cancelled
06/09/2010 06:08 AM Credit Check in Progress
apparently customer service is on permanent hold as well and not interested in helping. i've been on hold for 45mins, then transfered 3 times, and on hold again.... never thought it would be this difficult to sign up to vodafone.
32 gb – ordered on Thursday night 09-09
Tracking so far
09/09/2010 08:29 PM Order Incomplete
09/09/2010 08:54 PM Order Received
10/09/2010 11:17 AM Credit Check in Progress
10/09/2010 11:20 AM Credit Check in Progress
10/09/2010 11:21 AM Credit Check in Progress
10/09/2010 11:22 AM Credit Check Approved
notice how most people had there phones in the warehouse in the same day or a couple days after!
finally got it hazaa
13/09/2010 10:24 AM Order Complete
it had DO not Deliver before 24/08/2010 on the side , like to make me wait for it
Congrats Beanturd! Finally
apparently customer service is on permanent hold as well and not interested in helping. i've been on hold for 45mins, then transfered 3 times, and on hold again.... never thought it would be this difficult to sign up to vodafone.
call TIO and complain.......
got my confirmation letter today, ordered phone on 6/09 16gig version. just waiting for my tracking number now. if i don't receive it by wednesday, i'll call and see wtf is going on..
other than that, i guess its just a waiting game now.
i just got off the phone with vodafone, and they say now that there is a 4 week wait. From 3 to 4 weeks now. Ordered on 02/09 :(
I just received my iphone 4 after 6 working days!
Order date : 2 September 8AM (couldnt sleep craving for iphone)
Received date : 13 September (everyday night and day i checked this thread, life is so uneasy)
Model : 32GB
Location : Perth, 6101
Upgraded customer (I think this matters because upgraded customers skip the credit check)
I paid early exit fee $287 for my blackberry (sick of using it, bb is so dull). I took pictures of how the box came and the first thing you will see in new iphone 4.
I understand how tortured you were when you expect the iphone to come on friday and its not there. Just hang on, and lower your expectation. You can get through this.
http://i52.tinypic.com/2qiv1
http://i53.tinypic.com/2wnxmw5.jpg
I understand how tortured you were when you expect the iphone to come on friday and its not there. Just hang on, and lower your expectation. You can get through this.
AAAAAAARRRRRRRRRRGGGGGGGGGGGG
I have ordered throught the phone on 10/09. I have the order number. When l type in the order number to track order, it said it is invalid. how long should l wait till the tracking information comes up?
I have ordered throught the phone on 10/09. I have the order number. When l type in the order number to track order, it said it is invalid. how long should l wait till the tracking information comes up?
it should be up by now
30/08/2010 12:55 PM Order at warehouse
30/08/2010 12:59 PM Order at warehouse – processing
the wait is killing me... 16 gb still hasnt arrived yet :(
I ordered on 02/09 Via phone upgrades, if I call will they give mr some sort of order or tracking number?
Tash...
I ordered on 02/09 Via phone upgrades,
no point..they will give u rounded answers and will add another week in the existing waiting period.
I called today, the told 4-5 weeks…
got my confirmation letter today, ordered phone on 6/09 16gig version. just waiting for my tracking number now. if i don't receive it by wednesday, i'll call and see wtf is going on..
other than that, i guess its just a waiting game now.
Interesting... I ordered on the 4th, 16gb in Sydney – Haven't received any letter yet...
30/08/2010 12:55 PM Order at warehouse
30/08/2010 12:59 PM Order at warehouse – processing
the wait is killing me... 16 gb still hasnt arrived yet :(
so in theory i should get mine before you..
30/08/2010 08:55 AM Order at warehouse
30/08/2010 08:55 AM Order at warehouse – processing
i'm still waiting..
can i check, those of you that have received yours, did you have to show drivers license and sign?
I did. (Sydney)
for those of you who've received it, could someone else sign for the package for you if you're not home? I'll be at uni that day so I wanted my mum or brother to sign for it. they both have drivers licences so they have proof of residency.
Interesting... I ordered on the 4th, 16gb in Sydney – Haven't received any letter yet...
mine is a upgrade.
i ordered my iphone 4 today. Its an upgrade as i am already a vodafone customer.
will i be sent some sort of tracking number???
i am keen to track the progress of my order
Robinho10
Upgrades arent able to be tracked
-----------------------------------
that F......... Sks then :(
Some of you aren't going to like this, but I ordered my iPhone 32g on late Monday night – delivered Friday afternoon.
Pretty happy with Vodaphone's service at the moment!!
i ordered my iphone 4 today. Its an upgrade as i am already a vodafone customer.
will i be sent some sort of tracking number???
i am keen to track the progress of my order
I'm in the same boat as you, an upgrade. I got all the paper work sent to me yesterday so I have a customer and upgrade number I can use when I want to ring them or tweet them.
I'm in the same boat as you, an upgrade. I got all the paper work sent to me yesterday so I have a customer and upgrade number I can use when I want to ring them or tweet them.
so that upgrade number-can it be tracked online?
the parcels are dispatched with AAE-will they deliver to post office if i am not home??
Some of you aren't going to like this, but I ordered my iPhone 32g on late Monday night – delivered Friday afternoon.
Pretty happy with Vodaphone's service at the moment!!
Some of you aren't going to like this, but I ordered my iPhone 32g on late Monday night – delivered Friday afternoon.
Pretty happy with Vodaphone's service at the moment!!
Show quoted
Insert Quote with byline
where are you located?
so that upgrade number-can it be tracked online?
No. What I'm saying is ether just wait or ring them with the order number. Or you can find the reps on here and whim them.
will they deliver to post office if i am not home??
No. Unless it's Australian post they will take it back to there warehouse and leave a card in your mailbox to inform you. You can then ring them and sort out a time when someone is home.
I called voda yesterday... I ordered on the 30th of August... told the guy that its been 2 weeks and I have not received my phone... he noted that my phone will be in the next batch... and i'm assuming it will be next week?
he noted that my phone will be in the next batch... and i'm assuming it will be next week?
Personally I don't believe them – I also ordered a 16Gb and 32Gb and Voda can't tell me anything – they just don't know – each time I have spoken to them, it is a different story.
I've actually started looking about the possibility of remaining with Optus rather than switching – at least Optus appear to be better at providing more accurate information based on my conversations with them.
where are you located?
Located in Melbourne. Interestingly my status is still listed as:
07/09/2010 11:13 AM Order at warehouse – processing
...and I haven't received an email to let me know that the phone has been sent. Have put in the sim, but the service isn't activating. Starting to think that I have received the phone by mistake, but all of the included paperwork matched up with my account.
Finally, my Black 32Gb iphone has arrived. Now, the waiting time to finish work starts. Don't want to play this at work.
BTW, why do I have 2 microsim included?
I called voda yesterday.
same stuff they told me ,,,i upgraded on 1sept. when i asked when the batch will arrive? ....2-3 weeks at worse 4-5 weeks....
meaning: just wait and dont rely on Voda
Have put in the sim, but the service isn't activating
you will need to call them or take you sim to a vodafone shop to activate it, i think..
Got mine 16giger, ordered 19/08, accepted 24/08.
To activate dont call 1555, takes forever and drops out or fails. They told me by email to call 1300 101 606 (8am to 8pm weekdays) and talked to a human in 4 seconds.
Btw, billing cycles start from accepted order date, not delivery date, so that means your first bill includes 'wasted days' spent in delivery.
06/09/2010 01:25 PM Order Incomplete
06/09/2010 01:45 PM Order Received
07/09/2010 04:18 PM Credit Check in Progress
07/09/2010 04:20 PM Credit Check in Progress
07/09/2010 04:21 PM Credit Check in Progress
07/09/2010 04:24 PM Credit Check Approved
08/09/2010 09:54 AM Order at warehouse
08/09/2010 10:55 AM Order at warehouse
08/09/2010 11:02 AM Order at warehouse – processing
When did you order, and was it an upgrade ?
ordered mine on 24/8/10 and was initially delivered 07/09/10 to my home address and nobody was there and was returned to AEX depot. Spoke to them to deliver to my work address and was told it would take another 4 weeks.
It was a new order, not upgrade due I'm still on contract with 3.