It amazing it took a little longer than i first thourght
got notice to day that my 512 x 12g x $39 bundled is going up $10.00
Now u would think prices will be going down not up

Not when you consider that the prices are interwoven with world oil prices and the drought.

I wonder if this is a price rise for all or just a few.

I just moved house and am taking AAPT with me... it would be a great time to get out, if I am about to get a price rise, as my line is not active at the moment.

:(

farrkim writes...

got notice to day that my 512 x 12g x $39 bundled is going up $10.00

Is it bundled with your home phone or stand alone?

The product is all bundled I have just seen they are puting up my line rental as well from$29.95 to $34.95 + loacl calls up from 15c to 17c pluc call conrction going from 35c to 39c
Looks like price rise across the board

farrkim writes...

I have just seen they are puting up my line rental as well from$29.95 to $34.95 + loacl calls up from 15c to 17c pluc call conrction going from 35c to 39c

Sounds like the Curent Anytime Value phone plan they're offering, Exept the local calls are 19c.
https://home.aapt.com.au/At_home/Home_Phone/Anytime_plus.html

crashtester writes...

Not when you consider that the prices are interwoven with world oil prices and the drought.

You forgot global warming!

I find it hard to believe they have raised charges without updating their website.

Jabez writes...

I find it hard to believe they have raised charges without updating their website.

Well.. Given the plans that are affected are no longer offered online via the website, It wouldnt supprise me..

Granted, Until i see a letter, I'll take it with a pinch of salt, It may just be some customers, It may be all of us, Might be none of us.

Guess i'll wait for a letter :)

D

Sounds like AAPT just wants to keep you on your toes. They haven't had a price rise since 2004 or so, if the reports hold true.

*shrug* it is a little odd that old plans are having the prices upped.

i guess considering the cost of the ports its not suprising...
shame though...:(

what was the old school 1500k plan? wasnt that $49.95 bundled anyway?

i really thought they would have just said th plans were dead and you should move to the new(est) ones...

oh well.

farrkim writes...

The product is all bundled I have just seen they are puting up my line rental as well from$29.95 to $34.95

Were you actually sent a letter, or did you read this on the website? I find it hard to believe AAPT would go to the trouble of adding $10 to the charges and still offer the old plans...

I'd call them if I were you mate...

loacl calls up from 15c to 17c

Local calls have been 17c for years mate...

it was a letter Dated 2/6/08 stating that we have made change to your plan to take effect from18 /7/08
The letter came with 2 phaphets 1 detailing changes to Broadband the other detailing changer to Phone plans

Can confirm I also got the letter today.... lucky I'm moving later in the year otherwise i'd be gone.

Could this be the restart of migration to the new system?

Macca

they wat.

farrkim writes...

it was a letter Dated 2/6/08 stating that we have made change to your plan to take effect from18 /7/08
The letter came with 2 phaphets 1 detailing changes to Broadband the other detailing changer to Phone plans

I got the same letter with the 2 pamphlets indicating line rental rising to $34.95 and 1500k broadband costs rising too.

I am currently on the old 1500k plan at $49 per month.

Can a rep confirm if the cost for me is going up to $59.95 and that both uploads and downloads count towards my quota? As some have said previously, the letter isn't clear. So much for the "tell it like it is" motto!

Hmmmm I dont have my letter yet, im on the 512/128 12GIG $39 bundled with phone.... wonder if this affects me?

I've churned to Westnet due to these price hikes, I was on the $49 1500k 15gigs plan. For an extra $20 per month I get 20gig peak and 40gig off peak. Plus a crap load of free traffic/gaming.

Old plans are going up, uploads still not counted though.

To be honest I was planning to churn soon anyway, after a few years of 15gigs per month I was getting sick of throttling.

A sign of things to come...

Like A Tiger! writes...

To be honest I was planning to churn soon anyway, after a few years of 15gigs per month I was getting sick of throttling.

Same here :) I've just not got around to it yet even though decided a few months ago it was going to happen.

I'm looking in the direction of Netspace's similar plan ( http://bc.whirlpool.net.au/bc/isp-11-1/netspace-home-adsl.htm?p=11301 ) But undecided due to other factors.

I got the same letter today. My 512/ 12Gb plan is going up, my line rental is up and they are now counting uploads.

I'm looking elsewhere too.

wildchild2 writes...

and they are now counting uploads.

Are they?

*mills around in the thread*

Did my plan go up? 1500/256 Bundled with 15Gb/month downloads only counted. $49.00?

Just checked – still 49 bucks. Where is the rumoured price rise documented (if anywhere)?

DD32 writes...

Granted, Until i see a letter, I'll take it with a pinch of salt, It may just be some customers, It may be all of us, Might be none of us.

I got the same letter yesterday, (4/5/08), but my line rental is staying the same.
I am on the ANYTIME PLUS with 512k*12gig bundled.
Looks like AAPT is going the way of the Telstra.

From the posts here it appears that it is only the 512K plans that have altered.
Maybe they are trying to get rid of that plan.
Anyone on the 1500 bundled plan received a letter yet?

Macca

macca007 writes...

Anyone on the 1500 bundled plan received a letter yet?

Nope...

macca007 writes...

From the posts here it appears that it is only the 512K plans that have altered.

I agree... I wonder if the people on this plan are being put on the new 512k plan, with only 5 GB and uploads counted... It would kinda make sense for AAPT to consolidate the plans, but IMHO, it's a joke! I kinda understand why they are doing it, but for example, my parents are in an area where their only option is ADSL1, and so they can't get the "better value" ADSL2 plans (better value when compared to the new ADSL1 plans, certainly not better value compared to anything else!) and, no doubt they'll be churning if their plan gets bumped up in price...

5tumpy writes...

I wonder if the people on this plan are being put on the new 512k plan, with only 5 GB and uploads counted

As far as the letter states I will stay on 512*12gig but be charged an extra $10.

5tumpy writes...

I kinda understand why they are doing it, but for example, my parents are in an area where their only option is ADSL1, and so they can't get the "better value" ADSL2 plans (better value when compared to the new ADSL1 plans, certainly not better value compared to anything else!) and, no doubt they'll be churning if their plan gets bumped up in price...

I have to agree with you here.
By restructuring there new plans giving you less download limit and by jacking up the price on the old plans to bring them within touch of the ADSL2 certainly did put the thought in my mind about upgrading my service.
Hence the reason for checking out this forum.
I will be paying $49.95 for my 512*12gig when the new pricing takes effect next month. I am lucky that my exchange supports ADSL2 so I can upgrade now to a new plan where I can get LiveNet 20 @ 20meg*20gig for an extra $10 but I will be locked into a contract.
Very clever AAPT.
So my choices are pretty limited.
I either upgrade to adsl2 and get locked in and pay more or I stay on what I have and pay more or I just leave.

thomo66 writes...

I can get LiveNet 20 @ 20meg*20gig for an extra $10 but I will be locked into a contract.

Only if you want their modem otherwise go for a no term contract.

۵۵Firefighter۵۵ writes...

Only if you want their modem otherwise go for a no term contract.

Ahhh yes, my mistake.
You pay $100 set up cost charged in the first month.

All of the plans will go up – have a look at their website to confirm the amounts.

Realigning the plans is a good idea but not happy if they have lower d/load amt or include uploads.

Some phone plans will be bumped up too.

Cheers,

deb9425 writes...

All of the plans will go up – have a look at their website to confirm the amounts.
Realigning the plans is a good idea but not happy if they have lower d/load amt or include uploads.
Some phone plans will be bumped up too.

Well, I will be moving interstate at the end of the year and the only way I will be taking AAPT with me is due to not getting a better deal/service when the time comes.

Well i just had a look at their website and could find nothing about any price rise,and also i have not received any mail from them to confirm this?

Speedypop, I'm with u, haven't recieved anything in the mail from AAPT yet. May be a good time to find another ISP, they were good value once until I started having issues with them....

Can anyone at AAPT confirm the changes?

takiniteasy writes...

Can anyone at AAPT confirm the changes?

Doubt it... Matt hasn't posted for like 3 weeks... Dan has only posted 6 times in the last 3 weeks... Maybe they've been gagged again...

macca007 writes...

From the posts here it appears that it is only the 512K plans that have altered.

Maybe they are trying to get rid of that plan.

Anyone on the 1500 bundled plan received a letter yet?

/forum-replies.cfm?t=988429#r18

I got the letter, my 1500k plan has gone from $49 to $59 a month, with no increase in downloads, but they are not counting uploads...yet.

Like A Tiger! writes...

I got the letter, my 1500k plan has gone from $49 to $59 a month

Is that bundled??

macca007 writes...

Is that bundled??

Yes, unbundled will probably be an extra $10 on top of the new price.

I had everything including mobile with them, as well as an extra dialup account for family. Not anymore.

Like A Tiger! writes...

I've churned to Westnet due to these price hikes,

When did you receive your letter? You've been with westnet quite a while haven't you Chris?

Sure you didn't churn because you weren't getting your AAPT staff benefit after the Robina call centre was no longer owned by AAPT?

5tumpy writes...

When did you receive your letter?

Start of the week, 2 days to churn the DSL.

Like A Tiger! writes...

Start of the week, 2 days to churn the DSL.

Again, funny how I seem to remember you not having AAPT on your profile when whimming you last week...

5tumpy writes...

Again, funny how you're the only one who got the letter on this plan

/forum-replies.cfm?t=988429#r16

Funny that...

And move on from whatever issue you have with me, its tiresome. No hard feelings or whatever, life is short etc etc.

Like A Tiger! writes...

/forum-replies.cfm?t=988429#r16

Ok, so that's 7 guys on the 512k and 2 on the 1500k... Seems a little strange to me still...

Looks to me that AAPT's plan is to go from #3 telco to 4 or below.

I know if I have to pay more than $49 for 1500 plan, I will be churning.

Mr E writes...

I know if I have to pay more than $49 for 1500 plan, I will be churning.

Yep, I agree... Unless they increase the quotas, $60 for 1500k is a joke...

Like A Tiger! writes...

I got the letter, my 1500k plan has gone from $49 to $59 a month, with no increase in downloads, but they are not counting uploads...yet.

Were you on the new or the old system?

Yert writes...

Were you on the new or the old system?

Old.

Like A Tiger! writes...

Old.

haha. Perhaps since the last attempt at migration went so badly this time they figure they'll just push the customers on the old system away so they don't have to migrate them.

Confirming a few things:

I am on the 1500k bundled plan and I got the letter. I am on the new system.

The Internet pamphlet states that downloads AND uploads are counted. It is the ** footnote under the table .

The Home Phone pamphlet states that line rental is $34.95 (it's under the 'Anytime Plus' section.

Did the letter come with the invoice?

Mugsy writes...

I am on the 1500k bundled plan and I got the letter. I am on the new system.

Time to start looking for a new ISP.

EDIT: Does it say when the new charges will come into effect? They have to give notice right?

5tumpy writes...

Again, funny how you're the only one who got the letter on this plan and you're an AAPT employee...

You're looking a bit stupid now. Perhaps time for an apology?

Mugsy writes...

The Internet pamphlet states that downloads AND uploads are counted. It is the ** footnote under the table .

I think this may be confusion more than anything else... Why would AAPT do this and not just say they are putting you on the new plan? They wouldn't go to the trouble of saying it's a price change if it was a whole plan change... I'd hazard a guess that uploads are not counted, and the only thing that's being changed is the price...

Like A Tiger! writes...

Old.

Ok, so you were on the old system, the person who is also on your plan is on the new... You still going to be saying you got the letter mate?

(Can you say disgruntled Excelior employee bags AAPT for no reason?)...

I don't have to justify myself, or prove something. I have no idea why you are so hung up, but please move on mate, its getting old.

5tumpy writes...

bags AAPT for no reason?

So the plan isn't going up? I've done nothing wrong here, I think u need a hobby. Lets just let things die and move on.

Yert writes...

Does it say when the new charges will come into effect? They have to give notice right?

For me, 18th July. I assume that's the case as the 18th is my billing date. I would assume that AAPT will send out notices to you if you are to be put onto the new pricing scheme. Until then, I would hope for the best but plan for the worse! ;-)

5tumpy writes...

I think this may be confusion more than anything else... Why would AAPT do this and not just say they are putting you on the new plan? They wouldn't go to the trouble of saying it's a price change if it was a whole plan change... I'd hazard a guess that uploads are not counted, and the only thing that's being changed is the price...

The letter doesn't go into much detail but states that they have made some changes and there is more information on the enclosed pamphlets and that I should take a moment to read through them. The letter only indicates what services/plan I am on. It doesn't even state the price change.

My interpretation is that they are not stating the changes on the letter and just pointing us to the pamphlet and getting us to interpret the changes ourselves. Since there is no specification of new plans or old plans and it just states that uploads are counted as a footnote for all plans, I think it's quite safe for me to assume that my uploads will be counted as of 18th July.

Before we go down the conspiracy route like last time :), nope no one is gagged. I haven't had a need to post as there just hasn't been that many technical issues requiring my assistance directly.

As you guys know Dan and I are on the whirlpool forums to assist with technical matters. Any billing, pricing, product, customer account enquiries should be directed to our customer care channels – 135 005

I have sent a note internally to request any information that AAPT may wish to post here and will advise as soon as I hear back, if indeed there is anything general worth posting.

Faithfully

Matt

I know if I have to pay more than $49 for 1500 plan, I will be churning.

Don't forget your old mate Mr E, let me know where we're heading, lol.

Matt (Support) writes...

Before we go down the conspiracy route like last time :)

Awww but conspiracies are fun. You get to wear tinfoil hats and such. :D

I have sent a note internally to request any information that AAPT may wish to post here and will advise as soon as I hear back, if indeed there is anything general worth posting.

May we then continue with our conspiracy theories? Goodo. :D

Yert writes...

EDIT: Does it say when the new charges will come into effect? They have to give notice right?

My letter states that the new charges take effect on the 18th of July as well.

And on the brochures that came with the letter it does indeed state and I quote that " Downloads and Upload data transfer count towards your monthly usage allowance."

wildchild2 writes...

I got the same letter today. My 512/ 12Gb plan is going up, my line rental is up and they are now counting uploads.

Even Whirlpool have stated that uploads are counted.

http://bc.whirlpool.net.au/bc/isp-333-1/aapt-adsl.htm

Mr E writes...

I know if I have to pay more than $49 for 1500 plan, I will be churning.

Me too. I haven't received a letter yet but I'm out if it happens.

A couple of preliminary checks have uncovered this deal at AANet (haven't checked out the AANet threads yet on WP, got no idea what they're like).

http://www.aanet.com.au/kickstart.html

$39.90 for at least 6 months, 15GB of downloads – more if you download off peak between 1am and 9am only half downloads are counted, uploads not counted.

We might have to start a new thread in "Choosing an ISP" if the letters arrive.

thomo66 writes...

Even Whirlpool have stated that uploads are counted.

Those are the new plans. A lot of us are grandfathered on the old plans.

NB: Grandfathered means they allowed us to stay on the old plans when they released the new plans.

Yert writes...

NB: Grandfathered means they allowed us to stay on the old plans when they released the new plans.

This I realize. I am on the "Grandfathered" plan myself.
What I was trying to get across was that AAPT do count uploads.
I have been with AAPT for nearly 3 years and have gone through a few changes.
I feel I have given them every chance because basically I have had no real problems and have been generally happy with the service.
I have excepted price increases to my internet and phone charges and I have also had a reduction of my download limit due to these new plans being instituted but this new change may just drive me away.
I don't feel that it is value for money anymore.

thomo66 writes...

I feel I have given them every chance because basically I have had no real problems and have been generally happy with the service.
this new change may just drive me away.
I don't feel that it is value for money anymore.

Same with how I feel. With other ISPs offering faster speeds and more quota for less money, AAPT just doesn't have that edge when I first joined.

I must admit though, AAPT's reliability has been good but the benefits does not outweigh the costs anymore.

As I said before, If I am going to pay more for less I will be moving. I normally stand up for AAPT in the forums.

But if my line rental is going up $5, losing my call caps, and also paying a extra $10 for my 1500k plan (maybe with uploads counted) I am sure my home phone, and ADSL will be moving to a ISP like Escapenet who offer line rental for $27.90 (with call caps) and a ADSL 2+ for $49.90 (15 gig uploads not counted, and when goes over gets shaped). I am still unsure where to take the mobile phone.

My thought is AAPT are showing me no loyaty if I get this letter, so why should I show them any.

Can anyone else surgest a good quailty ISP that use OPTUS Dslams, at compairable prices, please let me know.

Mugsy writes...

Same with how I feel. With other ISPs offering faster speeds and more quota for less money, AAPT just doesn't have that edge when I first joined.

Suggestions? I'm struggling to find the best plan. I'd rather not pay any setup fee and basically looking at Internet + Phone combination that would keep my monthly rate at $80. At the moment I may end up with ADSL for $60 and Telstra Budget for $20.

EDIT: I also live near an exchange that supports ADSL2+ with pretty much every ISP (I know, I'm spoilt).

Yert writes...

Suggestions? I'm struggling to find the best plan. I'd rather not pay any setup fee and basically looking at Internet + Phone combination that would keep my monthly rate at $80. At the moment I may end up with ADSL for $60 and Telstra Budget for $20.

Im'e in the same boat. I am moving at the end of the year so I dont want to pay $100+ now for transfer/set up fees and then pay another $100 later to relocate my service.

Yert writes...

Telstra Budget for $20.

Sorry, but I don't have any surgestions for you, but I think I read in a thread somewhere that Telstra budget does not support ADSL.

Mr E writes...

But if my line rental is going up $5, losing my call caps,

This is the funny thing with the letter I received.
My line rental is staying the same at $29.95 per month.
My STD call cap remain the same at $1.75 for 2 hrs anytime.
My local calls have increased from 17.5 cents to 19 cents and my calls to mobile cap have increased.
My 512*12gig internet increases from $39.95 to $49.95 with all uploads/downloads counted.
It seems that they are charging different people different amounts depending on what you have with them.

thomo66 writes...

It seems that they are charging different people different amounts depending on what you have with them.

When it comes to me home phone I am on the Anytime plan. I am guessing as most people on this plan don't make many calls (like me), they are trying to make some money elsewhere (line rental and call caps)

I am guessing you are on one of the homechat plans where you get $x of calls for $y. (Ie $50 of calls for $50 + line rental). As AAPT make money on Long distance calls and calls to mobiles from you, they do not need to push the line rental up for you.

All I can say is as this forum is showing, it is giving people a excuse to shop around and churn.

Yert writes...

Suggestions? I'm struggling to find the best plan. I'd rather not pay any setup fee and basically looking at Internet + Phone combination that would keep my monthly rate at $80.

Your cost criteria sounds like mine. I've been looking into Exetel and TPG ADSL2+.

Exetel have a $65 plan that includes phone + ADSL2+ with 12Gb peak/ 48Gb off peak quota but Exetel have been having some p2p issues. See their forum for more info.

TPG does an ADSL2+ plan with 25Gb quota (18Gb peak/7Gb off peak) for about $50. One could use this with Telstra's Homeline budget. From my interpretation, TPG probably has slightly more dropouts compared to Exetel (but still rare). Again, see the TPG forum for more details.

Both offer $0 setup costs for either 12 or 18 month contracts respectively.

$80 was where I was drawing the line for a phone and internet service. I've been happy with AAPT's reliability and that what I got met my needs but at almost $95 for the service now, I'm afraid it's time to leave AAPT.

Mr E writes...

I am guessing you are on one of the homechat plans where you get $x of calls for $y. (Ie $50 of calls for $50 + line rental)

I was on the homechat plans but changed to Anytime about 6-8 months ago but got to keep my call caps.

thomo66 writes...

I was on the homechat plans but changed to Anytime about 6-8 months ago but got to keep my call caps.

I am going from hear-say from what I have been reading these threads, and making some assumptions myself, as I have not recived the letter myself (was it with you invoice?). I guess the only way I will know what is really happening is when I get the letter, or call billing dept.

I might be all a storm in a tea cup, but I predict good chances of rain (churn).

Mr E writes...

All I can say is as this forum is showing, it is giving people a excuse to shop around and churn.

I've been tempted for a while but AAPT has given me a very big push to move away. Oh well, it was bound to happen sooner or later.

Mr E writes...

was it with you invoice?

No. It came separately. I usually don't get mail from AAPT... unless there was bad news. I was dreading opening that letter.

I guess the only way I will know what is really happening is when I get the letter

Pretty much!

I might be all a storm in a tea cup, but I predict good chances of rain (churn).

Yep, hope for the best but plan for the worse.

Mr E writes...

Telstra budget does not support ADSL.

That is correct ( well for non telstra ADSL)... http://www.telstra.com.au/customerterms/home_homeline.htm
click on the pdf link ... its on bottom of page 17. I have included a cut paste of the relevant text in this post

8 HomeLine Budget
Availability
8.1 You can choose HomeLine Budget for your Basic Telephone Service if:
(a) you preselect us for long distance calls, international calls and calls to
mobile numbers;
(b) you only have one Basic Telephone Service; and
© where you choose a HomeLine Budget plan on or after 1 March 2007, you
do not have or acquire a broadband service from another service provider
which uses ‘line sharing’.
‘Line sharing’ (also known as ‘spectrum sharing’) involves Telstra providing a voice service to a
customer over a copper pair line, while also providing a service provider with access to the
same line so the service provider can simultaneously provide other services to the customer
over the high frequency portion of that line.

8.2 By choosing the HomeLine Budget plan, you
(a) agree not to make calls using another service provider’s override code;
(b) agree not to obtain a broadband service from another service provider
which uses ‘line sharing’ (where you have chosen the HomeLine Budget
plan on or after 1 March 2007);.and
© consent to us collecting and using information about your broadband
service that we may obtain from you or another person including your
broadband service provider in order to confirm your compliance with clause
(b) above and 8.1©
8.3 We can change your plan to HomeLine Complete or HomeLine Part if you do not
meet these eligibility requirements or if you do not comply with these terms. We
will tell you beforehand if this happens.

Mr E writes...

as I have not received the letter myself (was it with you invoice?)

I don't receive a paper invoice. I have subscribed to online billing so I just get an email directing me to the AAPT website to check my invoice online.
The way I am reading it, if you didn't get a letter from them dated the 2nd of June, like those of us who have, maybe you won't.
If that is the case, lucky you.
I am suddenly feeling discriminated. :(

Blind Freddie could see this all coming eventually !!!!

AAPT are simply no longer any value for money. They have promised so,so much & delivered so,so little.....what a big disappointment for a lot of people

I would stay if they cared about their loyal customers but when I get the dreaded letter I'll be off to AAnet

I can see a mass exit happening real soon !!

See below

/forum-replies.cfm?t=974894&r=15466431#r15466431

Big Dad the X-Man writes...

That is correct ( well for non telstra ADSL)... http://www.telstra.com.au/customerterms/home_homeline.htm
click on the pdf link ... its on bottom of page 17. I have included a cut paste of the relevant text in this post

Yeah, a simple way to look at it is you have four options (if you don't make many calls):

1.) ADSL1 and Telstra Homline Budget (line rental only $20)
2.) ADSL1 and bundle with phone (line rental at least $30 but you save on Internet)
3.) ADSL2+ and bundle with phone (line rental at least $30 but you save on Internet)
4.) ADSL2+ and you get Telstra Homeline Complete (line rental $26)

Mugsy writes...

Exetel have a $65 plan that includes phone + ADSL2+ with 12Gb peak/ 48Gb off peak quota but Exetel have been having some p2p issues. See their forum for more info.

Yeah, they're latency isn't too great either and I sometimes use the Internet for games.

TPG does an ADSL2+ plan with 25Gb quota (18Gb peak/7Gb off peak) for about $50. One could use this with Telstra's Homeline budget.

Unfortunately no. You can only use Telstra Homline Budget when you use ADSL1 on a Telstra port. ADSL2+ uses TPG's DSLAM hardware through LSS.

At the moment I'm trying to decide between going with a slightly lower quota (say 10Gb) and getting a lower price or staying with the same price and getting 15-20Gb data.

Yert writes...

Unfortunately no. You can only use Telstra Homline Budget when you use ADSL1 on a Telstra port. ADSL2+ uses TPG's DSLAM hardware through LSS.

I've been inquiring about this on the TPG forum and is it seems possible:

/forum-replies.cfm?t=989393

Mugsy writes...

I've been inquiring about this on the TPG forum and is it seems possible:

I think this is a case where both of us are correct. You aren't allowed to but they only check when you sign up to Homeline Budget so you should switch to Homeline Budget (since you are currently on a Telstra port) then get ADSL2+.

The Optus plan looks good too, anyone have any information on that?

Yert writes...

I think this is a case where both of us are correct. You aren't allowed to but they only check when you sign up to Homeline Budget so you should switch to Homeline Budget (since you are currently on a Telstra port) then get ADSL2+.

Yep, pretty much. The biggest issue looks to be the downtime between jumping from ADSL1 to ADSL2+ which isn't really that big a problem.

TPG also have a 1500k/18Gb plan at ~$50 and it's free to churn to. Just thought I'd mention that for those who don't have ADSL2+ hardware and don't want to make the extra purchase. It's also a shorter contract (6 months).

Mr E writes...

Telstra budget does not support ADSL

Yert writes...

You aren't allowed to but they only check when you sign up to Homeline Budget so you should switch to Homeline Budget (since you are currently on a Telstra port) then get ADSL2+.

Actually, they're not allowed to check at all. Telstra may not have been structurally separated, but the few provisions that were put in place forbid Telstra Retail from making retail decision based on information they are not allowed to receive without your permission from Telstra Wholesale. The only way you can get caught out is if you tell them. And even then they (usually) don't care. (Mine didn't last night, but then she was lovely.)

Plus, Telstra have put it in Know How, their knowledge base, that staff are not allowed to refuse HLB to anyone based on the information on their internet connection they can see from STS (the program that has all the information on your landline, even your name personal details, even if you've never been with Telstra!.)

Back on the topic of AAPTs poor value, you can churn for free to Internode at the moment, saving you $39. I did it a while ago, and haven't regretted it since. Great ISP.

It's mushy peas writes...

Back on the topic of AAPTs poor value, you can churn for free to Internode

Yeah, and pay $54.95 for 10 GB like you do? Great deal there!

It's mushy peas writes...

Mine didn't last night, but then she was lovely.

You smoothy!

you can churn for free to Internode at the moment, saving you $39.

Thanks for the heads up, though, Node's pricing isn't as competitive as it once use to be. Their reliability is still second to none.

Matt (Support) writes...

As you guys know Dan and I are on the whirlpool forums to assist with technical matters. Any billing, pricing, product, customer account enquiries should be directed to our customer care channels – 135 005

Granted, but you confirm or deny that uploads are not included in usage on the old style plans, and that this is simply a price change?

5tumpy writes...

Yeah, and pay $54.95 for 10 GB like you do? Great deal there!

Hmm, I should update my profile. 59.95 for 15gb now. I consider it a great deal, especially with the extras. For example, I wanted to give the Lego Indiana Jones game a spin after seeing the movie, 470-odd mb of quota free download. And, as opposed to AAPTs current 1500 plan, no uploads.

Mind you, I'm in the process of moving, and as soon as I move I'll be getting 25gb worth of ADSL 2+ for the same price.

And that's the vibe of this whole discussion, and indeed, AAPTs plans bear this out. ADSL just isn't as good a value as ADSL 2+, and I think we can put much, if not all, of the blame at Telstra's feet. Everyone here is talking about getting ADSL 2+, there's some good deals out there.

Mugsy writes...

Node's pricing isn't as competitive as it once use to be

On ADSL? I agree, it's not that great, but then I prefer to pay a little extra for (perceived, at least) reliability. But on ADSL 2+ I think it's pretty good. 25gb @ 59.95 is pretty good unless you're into off peak (I'm not).

5tumpy writes...

Yeah, and pay $54.95 for 10 GB like you do? Great deal there!

Yeah, not nearly as good as $100 for 20Gb with uploads counted and a $150/Gb excess usage charge. /end sarcasm

Yert writes...

$100 for 20Gb with uploads counted and a $150/Gb excess usage charge

Nevermind.

It's mushy peas writes...

you can churn for free to Internode at the moment, saving you $39. I did it a while ago, and haven't regretted it since. Great ISP.

Interesting. That means I could move to ADSL2+ with Internode for only $49. Even if I don't move to ADSL2+, $60 for 15Gb with no setup charges is just what I was looking for. Thanks

It's mushy peas writes...

On ADSL? I agree, it's not that great, but then I prefer to pay a little extra for (perceived, at least) reliability. But on ADSL 2+ I think it's pretty good. 25gb @ 59.95 is pretty good unless you're into off peak (I'm not).

Agree, though I cannot get Node Extreme ADSL2+, just the Naked but I want a PSTN phone line too.

Mugsy writes...

Agree, though I cannot get Node Extreme ADSL2+, just the Naked but I want a PSTN phone line too.

How is it possible to get Naked without being able to get ADSL2+?

I am on the 512 AAPT plan but haven't rec'd a letter yet. If they up my plan price I'm considering going "naked" with iiNet.

Yert writes...

How is it possible to get Naked without being able to get ADSL2+?

Internode does not have a DSLAM at my exchange, thus don't offer their Extreme ADSL2+ service. They use Optus infrastructure to provide Naked ADSL2+ in my area. Unfortunately, this doesn't meet my needs as I'm not after a Naked ADSL service.

Yert writes...

That means I could move to ADSL2+ with Internode for only $49.

It's less now as per /forum-replies.cfm?t=984215, it was 99 but the price has been lowered to 88, as Simon said, not much, but a saving.

Edit: After checking that doesn't apply. But it's still good news.

It's mushy peas writes...

It's less now as per /forum-replies.cfm?t=984215, it was 98, 49 + 49, but the price has been lowered to 88, as Simon said, not much, but a saving.

I think SST is unavailable for those on ADSL1 with AAPT as they use Telstra ports and Telstra doesn't support SST. Is this correct?

Yert writes...

Yeah, not nearly as good as $100 for 20Gb with uploads counted and a $150/Gb excess usage charge. /end sarcasm

First of all... For me, I make $100-$150 worth of calls a month for free, and no line rental... It's part of that $100... Secondly, I had no choice, my house does not have a Telstra lead in, only Optus Cable, so it was fusion and get all my calls free (I don't call many non-optus mobiles, or international) or get cable for the same price and pay for my calls...

For someone who uses the phone as much as the internet, Fusion is a bloody good deal... As for the uploads, I'm not a moron, so I limit my uploads to 10kb/s when torrenting, I've never gone more than 95% of my quota, only idiots would if they pay excess...

Now mate, you show me a plan that has a PSTN line (not that VOIP crap), unlimited local, STD and optus mobile calls, 20 GB or more internet AND line rental for less than $100 a month...

Yert writes...

I think SST is unavailable for those on ADSL1 with AAPT as they use Telstra ports and Telstra doesn't support SST. Is this correct?

AAPT do have a tick next to their name on the Telstra Wholesale SSS list, but I'm not entirely sure of what that means.

Perhaps it's a free churn, then SST upgrade. You'd be down for a few days tops. And $88 is all it'd cost. I'm envious, I'm thinking I'll have to pay a $99 relocation fee and then an ADSL 2+ upgrade fee, but I haven't discussed it with Internode yet.

It's mushy peas writes...

AAPT do have a tick next to their name on the Telstra Wholesale SSS list, but I'm not entirely sure of what that means.

I cannot tell you what it means either, but I can tell you what I Just did and heard.

I just signed up to EscapeNet on a package for ADSL 2+ (though Optus D-slams) for $49.90 and 15 gig (Uploads NOT counted), and line rental of $27.90.

They advised my existsing AAPT ADSL 1 service will continue to work until the request is getting processed, and then I will loose connection for about 15 mins. Then I will be up and running on ADSL 2+ speeds.

I will not update my profile on here until the churn is processed, and then goodbye AAPT, and hello ADSL 2+ speeds. I will let people know here if it goes smoothly or not.

I love it, as it is about the same price tag, and better ADSL speeds. Zoom, zoom!

Mr E writes...

I just signed up to EscapeNet on a package for ADSL 2+ (though Optus D-slams) for $49.90 and 15 gig (Uploads NOT counted), and line rental of $27.90.

Good luck with EscapeNet. They sound like a decent option and, with a smaller customer base than TPG or Exetel, their reliability seems to not be hampered by congestion (well, just from reading the EscapeNet posts on WP such as the one below).

/forum-replies-archive.cfm/854345.html

Their call centre is in Australia!!!

I will let people know here if it goes smoothly or not.

Much appreciated.

I've yet to decide on my new provider but will let people know of my results (and if I don't, I've probably joined a dud ISP – lol).

Mr E writes...

I just signed up to EscapeNet on a package for ADSL 2+ (though Optus D-slams) for $49.90 and 15 gig (Uploads NOT counted), and line rental of $27.90.

A real shame to see you go mate... Hopefully you'll still be around on the AAPT forum though!

I'm going to be moving my Mum away from AAPT when she gets her "Dreaded letter"... Exetel's looking pretty good, for the same money you get more downloads, albeit peak and off-peak... She'll keep the phone with AAPT though...

They advised my existsing AAPT ADSL 1 service will continue to work until the request is getting processed, and then I will loose connection for about 15 mins. Then I will be up and running on ADSL 2+ speeds.

Well there you go... AAPT must have enabled SST... Otherwise the only way to move the way you did would be to disconnect from AAPT first...

Thanks for the kind words everyone. I will still drop in and say g'day

5tumpy writes...

moving my Mum away

Exetel's looking pretty good

I couldn't do that to my worst enemy mother-in-law let alone my own mother. :)

Mr E writes...

I just signed up to EscapeNet on a package for ADSL 2+

Yes keep in touch and let us know how it turns out.
I have been looking at the Internode & Aanet plans but haven't made up my mind yet.
I will continue to search.

If these reports are true, then that really sucks. I can't see why they need to raise the prices on the old non existent plans, they already did this with the new ones. Why should we, the loyal customers from years gone by be treated like crap. Surely they're making enough money as it is.

Well it looks like I'll wait for the letter, until then I'll pray that my reading this thread was a bad dream...

Matt

Damn this... I guess it's back to Telstra, Optus or iinet. So, how do I churn and get my pro-rata line rental back at the same time?

Yes, received the notice just this week.