Know your ISP.

User #2263   888 posts
Whirlpool Enthusiast

Hi, has free PIPE peering recently been removed with out warning, on existing plans ?

I've just checked my usage meter and my offpeak usage has shot up past the limit and PIPE traffic is saying it gets counted as offpeak now?

Is it meant to change without warning in a particular billing period and any one else getting this or is it just me?

posted 2008-May-30, 8pm AEST
edited 2008-May-30, 9pm AEST
User #6488   1526 posts
Whirlpool Enthusiast

Can't see any difference here mate. Usage hasn't spiked and the usage page looks normal.

/me glares at Comcen.. "Don't you dare even think about it".

posted 2008-May-30, 9pm AEST
User #2263   888 posts
Whirlpool Enthusiast

Chamelion . writes...

Can't see any difference here mate. Usage hasn't spiked and the usage page looks normal.

Seems to be ADSL2 plans, when they added the new ones, existing plans with free PIPE were changed from unmetered to offpeak fraffic.

posted 2008-May-30, 9pm AEST
User #129375   425 posts
Forum Regular

Chamelion . writes...

/me glares at Comcen.. "Don't you dare even think about it".

/forum-replies.cfm?t=984860&p=2#r25

A lot of people don't care about PIPE. I care about getting a bigger download limit and 150GB put's a smile on my face. I think it's a case of seeing the forest through the trees. 8-)

Has any one said anything from the company?

posted 2008-May-30, 10pm AEST
User #6488   1526 posts
Whirlpool Enthusiast

I'm on ADSL1. That said, I would prefer the free pipe.

However, I suppose I could manage just fine on B2B3 60GB Shaped 60GB 20GB 40GB $59.95... Noted that it would likely be $10 dearer on ADSL1.

posted 2008-May-30, 11pm AEST
User #23455   1771 posts
Whirlpool Enthusiast

pipe's still not counting on my adsl plan..

So it's fine here.

posted 2008-May-30, 11pm AEST
User #2263   888 posts
Whirlpool Enthusiast

So, I assume that users in a contract would be able to leave penalty free now?

posted 2008-May-31, 12am AEST
User #59437   305 posts
Forum Regular

I know that it is no longer free on the new plans, but still need to confirm with comcen on monday on the old plans.

What I've been told so far:
/forum-replies.cfm?t=984860&p=2#r24

posted 2008-May-31, 12am AEST
User #2263   888 posts
Whirlpool Enthusiast

Kershaad writes...

I know that it is no longer free on the new plans, but still need to confirm with comcen on monday on the old plans.

According to the usage meter it's counted on my existing plan.

Lets see what they say..

posted 2008-May-31, 1am AEST
User #7027   3754 posts
Whirlpool Forums Addict

I on the Corrimal NSW exchange and (hopefully) I should be connected by Tuesday, we'll see what happens with the new plans...

posted 2008-May-31, 1am AEST
edited 2008-May-31, 12pm AEST
User #2263   888 posts
Whirlpool Enthusiast

Last post in regard to this... until there are some replies.

1.) Peak period you can utilise PIPE peering as much as you like.
2.) Off peak period gets capped.
3.) Theoretically, downloading from 12pm until 2am every day.

Wouldn't a result of this be, off peak is under utlised and people hammer their links even more during the peak usage times??

posted 2008-May-31, 6am AEST
User #49127   47 posts
Forum Regular

I signed up JUST for the free pipe!
If it wasn't free pipe, I would've kept looking, or changed to ADSL2+ much later, which would've been after I moved in about 6 months time......

I'd been assured that the Free Pipe would be staying too :(

I even asked if this sorta thing would happen, and I was told it wouldn't.

Oh well, guess I'm going to have to put up with shaping, as I still have 23 months left on my contract!!!

posted 2008-May-31, 8am AEST
User #2263   888 posts
Whirlpool Enthusiast

Stephen76 writes...

Oh well, guess I'm going to have to put up with shaping, as I still have 23 months left on my contract!!!

Assuming this is a permanet thing and not a mistake I wonder if you are entitled to leave your contract penalty free as the terms of the contract (Free PIPE) have been altered.

'Any data received via the PIPE Network counts towards your Off Peak data allowance. reserves the right to alter the PIPE traffic policy at its own discretion.'

Is definitely a new term to ADSL2+ services which previously did not have this, especially so if you have any communication from them regarding unmetered PIPE peering as part of the internet service they offer.

It says in their T&C .. erm..

'If we change the Terms and Conditions, or Acceptable Use Policy in a manner which we reasonably consider would cause detriment to you, we will notify you of the change at least 30 days in advance.'

They have not notified anyone however by changing it maybe this applies?

'If you do not agree with any changes notified to you, you may terminate this Agreement but you must notify us of such termination within 14 days of our notice. If you notify us that you wish to terminate this Agreement, the termination will take effect from the date of change to this Agreement, or Acceptable Use Policy comes into effect, as specified in our notice. Not withstanding that you may send us notice of termination under this clause, if you continue to use of the Service beyond the date of the change, you will be charged for such use. Your continued use of the Comcen ADSL broadband Service beyond the date of the change will be deemed acceptance of it.'

Lets see what they say though ;p

posted 2008-May-31, 8am AEST
User #19466   2325 posts
Whirlpool Forums Addict

Dope fish writes...

Seems to be ADSL2 plans, when they added the new ones, existing plans with free PIPE were changed from unmetered to offpeak fraffic.

This has not happened for me as refferenced. Heres todays and yesterdays usage showing that I am still getting free pipe.

ADSL2+ – Brisbane

http://img88.imageshack.us/img88/8347/pipecountingke1.png

For the early adopters – HOLD OFF – lets find out what is counted and what is not. All the reprts is that PIPE is counted – which is what I expected. From a big PIPE lover – there is no logical way that I could see those plans being even remotely financially viable with those data limits AND free PIPE. If you thought they were – then you live in a dream world.

It still makes me laugh about the amount of people who jump across – sign up for 24 month contracts to save $50 – and expect the value of grandfathered plans + more data for less price.

The trade off is that you now get a bucket load of data with a very good off peak time 2am to 12pm (10 hours) 2 hours short of half the day. Having a look at the other ISPs – I see that their off peak times are no where near as generous as those.

The next thing to ask is:-
1: Will COMCEN and SPIN continue to honour grandfathered plans with unmetered data for PIPE?

In my case – they have atm. Time will tell.

AuS

posted 2008-May-31, 11am AEST
edited 2008-May-31, 2pm AEST
User #35472   1801 posts
Whirlpool Enthusiast

I'm not too sure... It says right in the usage meter:

['Unmetered/free usage only applies to data received via the PIPE Network. For more information on this service, please check their website.

Spin reserves the right to alter the unmetered traffic bonus at its own discretion.']

That being said, it wouldn't be sufficient to cause a 'free exit' from contracts. I always get a good chuckle at people wanting any change to anything as a 'free exit' from existing contracts ;)

posted 2008-May-31, 12pm AEST
edited 2008-May-31, 12pm AEST
User #109927   92 posts
Forum Regular

Free pipe is why comcen was awesome, now I shall have to see exactly how the new system works to see if they are indeed still awesome.

posted 2008-May-31, 12pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

Stephen76 writes...

I signed up JUST for the free pipe!

are you on the new plans or an old one ?

because if its the new plans i really dont see what you could be complaining about. the data increase on the new plans is pretty substantial and should easily more than offset the loss of free PIPE.

if its an old plan then you should call them and ask about it.

it does raise a question though. how many ISPs offer free PIPE anymore ?
i mean it has never been free to them and i know of some that offered it free a couple of years ago for a while that no longer do, but cant say i know who, besides Spin and Comcen, have kept it free data for this long.

posted 2008-May-31, 12pm AEST
User #109927   92 posts
Forum Regular

dgodz, you will notice the lower plans ie 5 on and 10 off haven't been increased, and yes I know free pipe was just a bonus but it was a nice on on the lower plans. :)

posted 2008-May-31, 1pm AEST
User #18406   310 posts
ISP Representative

Of course we are still awesome!

Unofficially (as I could be wrong due to the complexity, but I doubt it)..

People who have changed plans, or signed up in the last 5-6 months would be on the ammended ADSL2+ Plans (which doubles the off peak usage (for the B2B3 and B2B4) and creates a new B2B5 plan with 150GB of download.

If you would prefer to stay on your old plan (pre the changes last Thursday) we will still allow you to do this. Please email accounts and we will revert you back to your original plan.

However, customers on plans previous to this last change (pretty sure it was December) will need to Login to user services and select a new plan if you would like to change, but the PIPE data will now count towards your Off Peak usage.

Please note, this is only for ADSL2+ services (not EXT).

ADSL1 based plans remain as is, until further notice.

Also, another note, the "Free PIPE" is an unofficial policy of Comcen (ie it is not advertised on our website or in our terms and conditions) and we do reserve the right to make changes should we wish to, but off course we always think of our customers and want people to be happy and remain happy.

Kind regards
Con

posted 2008-May-31, 1pm AEST
User #109927   92 posts
Forum Regular

Well before I decide either way could you tell me, are the on and off peak viewed separately? So if one goes over limit the other stays full speed? I never got shaped so I am unsure.

posted 2008-May-31, 3pm AEST
User #10559   288 posts
Forum Regular

seriously thinking about joining, but do have a question....
As I figure when you have hit your off peak quota, and download pipe in peak it wont be shaped.... I'm kinda lost with this.

posted 2008-May-31, 4pm AEST
User #2263   888 posts
Whirlpool Enthusiast

CRC writes...

I'm not too sure... It says right in the usage meter:

It did not say that until after they made the change though. :P

That being said, it wouldn't be sufficient to cause a 'free exit' from contracts. I always get a good chuckle at people wanting any change to anything as a 'free exit' from existing contracts ;)

Not a change though It was a removal for the b2b2 people there was no extra given only a major perk of the service removed.

BUT

As Con has said we can chose to remain on the old plans that we signed up for then I am happy. We'll see how that goes when we get a reply from the accounts department. :P

posted 2008-May-31, 8pm AEST
User #49127   47 posts
Forum Regular

I only connected to Comcen a month ago, BECAUSE there was the free pipe.
I already pay for a phone line that I don't use, other than net.

Am I happy?

Definitely not!

Guess I'd better email the accounts department, and see what my options are, because this is definitely not fair.
Especially if you backdate it the 6 months.
People should get what they signed up for.
If the plan isn't working, then stop new users from signing up to that plan. But if they already have, honour it.

posted 2008-Jun-1, 7am AEST
User #143264   1660 posts
Whirlpool Enthusiast

Stephen76 writes...

I only connected to Comcen a month ago, BECAUSE there was the free pipe.

you know repeating yourself(3 times now) isnt going to change anything. tell you what, try finding another ISP that has offered free PIPE for as long as Comcen and Spin have.

People should get what they signed up for.

try reading this post in this very thread

/forum-replies.cfm?t=985644#r19

so you can stay on the previous plans if you signed up before the new ones were released.
however they have reserved the right to change an unadvertised bonus/feature such as free PIPE. and lets look at what they have done, removed free PIPE, data which is not and has never been free to the ISPs i must add, and added larger download limit plans for the same price as old plans. gee how terrible of them.

posted 2008-Jun-1, 8am AEST
User #19466   2325 posts
Whirlpool Forums Addict

Stephen76 writes...

Guess I'd better email the accounts department, and see what my options are, because this is definitely not fair.

You have to understand that it is referred to as Unmetered – (its not technically FREE). COMCEN/SPIN offer it as bonus and not as any part of any PLAN. What ISP's add to or remove from unmetered content is up to them. ISP's do it all the time.

You only have to refer back to Internode when they added their Premium Usenet Service – then took it away – (then later brought it back). Sure the cattle were upset – but no one had contracts thrown out.

ISPs – add or remove unmetered content all the time. As of last week iiNet have finally closed the loop hole of same state users getting free data from each other. It has now become charged.

Considering that all the new plans have considerable amount of data attached to it – well its the trade off. Con has indicated that you can remain on the old plan with its benefits – but you can't then expect the new data upgrades – and I would suggest callling them tomorrow and speaking with someone about that.

COMCEN/SPIN have stated in the past that they do honour grandfathered plans – I can only hope that they continue to do so. There are not many ISP's that do this.

AuS

posted 2008-Jun-1, 12pm AEST
User #36650   3490 posts
Whirlpool Forums Addict

It seems they have put free pipe back on the old plan now, it seems it was a coding error or they have not completed the coding on the usage meter.

I logged in and checked my account and a few others on the 15 Gb ADSL 2+ plan and free pipe is on there now.

However I logged into another account and noticed they have been moved to the new plan and have offpeak pipe instead of free.

posted 2008-Jun-2, 2pm AEST
User #2263   888 posts
Whirlpool Enthusiast

I shot off an email on the weekend and this morning it was changed back to the old unmetered plan, so that's good.

Phew!

posted 2008-Jun-2, 2pm AEST
User #136239   272 posts
Forum Regular

con@comcen writes...

Please note, this is only for ADSL2+ services (not EXT).

Hi Con,

Does this mean that if I was to sign up to an ADSL1 plan next week that I'd still receive (unofficially) unmetered PIPE?

posted 2008-Jun-2, 3pm AEST
User #98091   58 posts
Forum Regular

rofl.

did you even read the VERY NEXT line of his post?

con@comcen writes...

ADSL1 based plans remain as is, until further notice.

posted 2008-Jun-2, 11pm AEST
User #109927   92 posts
Forum Regular

Just want to say thanks to Comcen for letting us retain old plans.

posted 2008-Jun-3, 2pm AEST
User #136239   272 posts
Forum Regular

bgn writes...

rofl.

did you even read the VERY NEXT line of his post?

LOL, ROFL, LMAO

Errr... no i didn't read a crucial post about an ISP I'm about to sign up for and wanted confirmation from

Thanks for your insight.

posted 2008-Jun-3, 5pm AEST
User #35472   1801 posts
Whirlpool Enthusiast

The way I see it, no more free PIPE works better for me... I used to clock up about 1-2Gb of PIPE/unmetered traffic per month. Now I pay $20 less and have 20 more Gb of downloads in total. That means even with PIPE traffic taken out of off peak – I still have an extra 18-19Gb of general usage data to use for $20 less per month.

BONUS!

posted 2008-Jun-3, 6pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

tarley writes...

and wanted confirmation from

if you want it from the horses mouth, so to speak, then give them a call.

posted 2008-Jun-3, 9pm AEST
User #49240   852 posts
Whirlpool Enthusiast

con@comcen writes...

Also, another note, the "Free PIPE" is an unofficial policy of Comcen (ie it is not advertised on our website or in our terms and conditions) and we do reserve the right to make changes should we wish to, but off course we always think of our customers and want people to be happy and remain happy.

"Free PIPE" is very handy for downloading Linux updates from mirror repositories on the Pipe network without hammering quotas, I would have thought that Comcen would encourage their users to take advantage of this to reduce the load on the costlier links to overseas sites.

posted 2008-Jun-4, 9pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

dcstar writes...

I would have thought that Comcen would encourage their users to take advantage of this to reduce the load on the costlier links to overseas sites.

hmm unless a lot of people were abusing it. by that i mean getting lowish data plans and then hammering away huge amounts of PIPE data. since Comcen/Spin do actually pay for PIPE data that could be costly. so better off just offering a larger download amount to start with.

posted 2008-Jun-4, 9pm AEST
User #49240   852 posts
Whirlpool Enthusiast

dgodz writes...

since Comcen/Spin do actually pay for PIPE data that could be costly. so better off just offering a larger download amount to start with.

Everything I've seen about PIPE connections says that an ISP pays a fixed amount for a link into the network and that's it.

From http://www.pipenetworks.com/Peering/faq.shtml

Peering FAQ
........
A link to the PIPE Network costs the same regardless of how much traffic is received or sent over that link. As the PIPE has a fixed cost regardless of the speed of connection the companies that use us can connect at very high speed.

-----------
So if this is the case, then Comcen should be encouraging as much use as possible of their fixed cost link rather than the charged data on their variable cost links.

posted 2008-Jun-5, 5pm AEST
edited 2008-Jun-5, 6pm AEST
User #36650   3490 posts
Whirlpool Forums Addict

dcstar writes...

Everything I've seen about PIPE connections says that an ISP pays a fixed amount for a link into the network and that's it.

The Pipe link data is not the problem, it is the AGVC costs for getting the data from the POP to you, data from Pipe may be free but it costs to get it to you.

posted 2008-Jun-5, 6pm AEST
User #19466   2325 posts
Whirlpool Forums Addict

Boostland writes...

it is the AGVC costs for getting the data from the POP to you, data from Pipe may be free but it costs to get it to you.

What he said.

AuS

posted 2008-Jun-5, 7pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

Boostland writes...

data from Pipe may be free

well even if its a fixed cost you mean, its not free. ;)

really though none of us know what all the costings etc are for Comcen/Spin so really this is all guess work as to why they would change it.

however lets look at the fact that you dont see every other ISP offering PIPE data for free or even discounted(less off your quota) ,that i am aware of. that should indicate that they do not think getting people to use PIPE more is going to be advantageous to them.

i do know people complained some time ago when Comcen/Spin dropped their top data limit plans, complaining the left limits were too small. now they have come back with larger limits plans and people have complained about PIPE no longer free(not meaning you dcstar). obviously there are trade offs to making such plans viable and PIPE data no longer free seems to be one of them.

posted 2008-Jun-5, 8pm AEST
edited 2008-Jun-5, 8pm AEST
User #49240   852 posts
Whirlpool Enthusiast

Boostland writes...

The Pipe link data is not the problem, it is the AGVC costs for getting the data from the POP to you, data from Pipe may be free but it costs to get it to you.

You want to spell out exactly how that works, because I have only ever seen fixed costs published for (Telstra) ADSL tails (including the bandwidth of the links to the POP), and all costs after that are the ISPs.

If the ADSL2+ services that Comcen buy for their customers do charge on bandwidth, then fair enough for the PIPE changes to those services (even though it must be a small percentage of overall costs), but for Telstra wholesale link then AFAIK there is no extra cost.

ISPs have to pay for data traffic volumes on their links into the 'net, but a PIPE link is not charged in that manner.

posted 2008-Jun-6, 12pm AEST
edited 2008-Jun-6, 12pm AEST
User #17864   2657 posts
Whirlpool Forums Addict

it's nice that old plans are grandfathered i suppose, but what about me and I would presume the other 95% of people on the old 40gig plan?

I think 120 gigs sounds a lot better to me considering the most I ever got from pipe in 1 month was around 8 gigs and even that was because i had run out of normal quota.

posted 2008-Jun-9, 8pm AEST
User #43734   1328 posts
Whirlpool Enthusiast

Seik writes...

it's nice that old plans are grandfathered i suppose, but what about me and I would presume the other 95% of people on the old 40gig plan?

I'm on the old 40GB plan and am hoping it's been grand fathered and that I'm still getting free pipe, I use Ubuntu and get all my updates from pipe repo's.

If pipe isn't free, I'll be looking at a different ISP. (Probably back to 'node now that they also resell Optus ADSL 2 in my city).

I know Con has said that that free PIPE was not advertised, but this is not the case. Whirlpool choice used to (actually just checked – it still does!) indicate that Comcen has free pipe. This is the very tool I used to choose Comcen – and probably how a lot of other people around here choose their ISP's ;-P

If the PIPE policy changes for grandfathered plans, I'm gonna be expecting a support e-mail to notify me of this. (I might even request an early exit from the remainder of my 12 month contract without penalty)

posted 2008-Jun-11, 4pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

footedchicken writes...

I use Ubuntu and get all my updates from pipe repo's.

do you get 80gb worth a month ? since thats how much the data increase was. if you dont then really how would losing free PIPE harm you ?

I know Con has said that that free PIPE was not advertised, but this is not the case. Whirlpool choice used to (actually just checked – it still does!) indicate that Comcen has free pipe.

sorry but you are wrong. adsl1 plans say free peering to other users with the same ISP in the same state, it doesnt say free PIPE. and adsl2+ doesnt even say that nor does it say free PIPE.

posted 2008-Jun-11, 8pm AEST
User #19466   2325 posts
Whirlpool Forums Addict

footedchicken writes...

I'm on the old 40GB plan and am hoping it's been grand fathered and that I'm still getting free pipe, I use Ubuntu and get all my updates from pipe repo's.

If you read the thread you would have noticed – cons post

/forum-replies.cfm?r=15612406#r15612406

In short – if you upgrade your plan you get heaps of extra data. If you stay on your plan i.e. do nothing – well you keep all the perks you had. Reads cons post for the plan changes with new customers of the last couple of months being auto upgraded. From other posts you call accounts and can be asked to switched back.

And BTW – on the Broadband Choice page – peering with PIPE and Free pipe are two different things. You have confused what it actually says. Internode also peer with PIPE however it ain't free.

The Free PIPE comments were removed some 12 months or more ago. They have been gone for a long long long time.

AuS

posted 2008-Jun-11, 11pm AEST
User #43734   1328 posts
Whirlpool Enthusiast

AuS writes...

And BTW – on the Broadband Choice page – peering with PIPE and Free pipe are two different things. You have confused what it actually says. Internode also peer with PIPE however it ain't free.

When I log into my account on their website and check my usage stats, I can read the following quote:

Unmetered/free usage only applies to data received via the PIPE Network. For more information on this service, please check their website. Comcen reserves the right to alter the unmetered traffic bonus at its own discretion.

I don't think it was taken off broadband choice *over* 12 months ago, as I've only been with them around 6 months and it was definitely there then.

posted 2008-Jun-12, 2pm AEST
edited 2008-Jun-12, 2pm AEST
User #19466   2325 posts
Whirlpool Forums Addict

footedchicken writes...

When I log into my account on their website and check my usage stats, I can read the following quote:

Thats great – but already been discussed back on the previous page. Its unmetered – NOT free – it says it is unmetered. If they want to change the metering of it – then you are going to have to wear it. Internode did it with its Usenet Service – areas of ISP's free unmetered areas change all the time. SPIN/COMCEN customers were just lucky to get the WHOLE of PIPE as unmetered. The day it actually goes – will be a sad day – however I can't see it being a contract breaker.

/forum-replies.cfm?t=985644&p=2#r25

I don't think it was taken off broadband choice *over* 12 months ago, as I've only been with them around 6 months and it was definitely there then.

No it wasn't. Here is what it said as of August last year. (Thats a solid 9 months ago – so def wasn't there if you signed up about 6 months ago)

Free Peer to Peer data transferred from one Comcen customer to another Comcen customer, within the same state (eg NSW to NSW, QLD to QLD or VIC to VIC).

Peers with PIPE
Does not peer with WAIX
Does not peer with SAIX
Peers with VIX
Peers with AUSIX

/forum-replies.cfm?t=808142#r14

And here is what it said as of July last year – which referenced the actual FREE PIPE

Peers with PIPE
Does not peer with WAIX
Does not peer with SAIX
Peers with VIX
Peers with AUSIX
Data from peered sources does not count towards plan usage

/forum-replies.cfm?t=788759#r1

Like I said – definetely wasn't on there yesterday – as you described as

footedchicken writes...

Whirlpool choice used to (actually just checked – it still does!) indicate that Comcen has free pipe.

Anyway – its already been confirmed earlier in the thread that Grandfathered plans are still honoured and you still get unmetered pipe – and nothing has changed for you – so why the storm in a tea cup?

AuS

posted 2008-Jun-12, 3pm AEST
User #43734   1328 posts
Whirlpool Enthusiast

AuS writes...

Its unmetered – NOT free – it says it is unmetered.

Umm, please re-read the following: Unmetered/free usage only applies to data received via the PIPE

I'm sure that it says "Unmetered" *and the word* "Free" in that sentence.

Anyway – its already been confirmed earlier in the thread that Grandfathered plans are still honoured and you still get unmetered pipe

Good. That's all I wanted to know.

so why the storm in a tea cup?

No storm, maybe I didn't use enough smilies in my posting. Not getting upset at all – hope you're not either. 'Tis all good here.

posted 2008-Jun-12, 4pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

footedchicken writes...

'Tis all good here.

cool. would have been interesting to read a reply to the questions i asked though. :)

posted 2008-Jun-12, 10pm AEST
edited 2008-Jun-12, 10pm AEST
User #30461   1550 posts
Whirlpool Enthusiast

Well, I sure hope Comcen keep free pipe. It is one of the things which makes them different from other ISP's and thus why I'm with them :)

posted 2008-Jun-13, 2am AEST
User #30461   1550 posts
Whirlpool Enthusiast

Well, I sure hope Comcen keep free pipe. It is one of the things which makes them different from other ISP's and thus why I'm with them :)

posted 2008-Jun-13, 2am AEST
User #43734   1328 posts
Whirlpool Enthusiast

dgodz writes...

cool. would have been interesting to read a reply to the questions i asked though. :)

kk – happy to oblige

dgodz writes...

do you get 80gb worth a month ? since thats how much the data increase was. if you dont then really how would losing free PIPE harm you ?

No, but over several machines the GB's do add up – especially when new versions are released, and not to mention I always prefer the full DVD downloads. If it's free I don't have to think about it or monitor my usage constantly. Exactly the same reason why I steer clear of peak/off peak plans.

dgodz writes...

sorry but you are wrong. adsl1 plans say free peering to other users with the same ISP in the same state, it doesnt say free PIPE. and adsl2+ doesnt even say that nor does it say free PIPE.

In case you missed it when I said it before:

When I log into my account on their website and check my usage stats, I can read the following quote:

Unmetered/free usage only applies to data received via the PIPE Network. For more information on this service, please check their website.

Now does this information in my "toolbox" tell me that I can get unmetered/free PIPE data or not?

posted 2008-Jun-13, 7am AEST
User #143264   1660 posts
Whirlpool Enthusiast

footedchicken writes...

No, but over several machines the GB's do add up – especially when new versions are released, and not to mention I always prefer the full DVD downloads.

thanks for the reply.

i also regularly get several distros and have never come anywhere near 80gb a month for it. so you will understand my confusion over why the extra 80gb wouldnt more than cover any new releases/updates. i was starting to wonder how many different distros you would be getting to need more than that each month. :)

Now does this information in my "toolbox" tell me that I can get unmetered/free PIPE data or not?

actually lets go back to what you originally said.

I know Con has said that that free PIPE was not advertised, but this is not the case. Whirlpool choice used to (actually just checked – it still does!)

used to is correct. however it hasnt for quite some time as AuS pointed out.
however your "toolbox" is not advertising whereas broadband choice or Comcen and Spins web pages, that anyone can read, can be seen as such. on those they do not advertise "free PIPE". so what Con said is correct.

posted 2008-Jun-13, 10am AEST
edited 2008-Jun-13, 10am AEST
User #99241   695 posts
Whirlpool Enthusiast

dgodz writes...

are you on the new plans or an old one ?

because if its the new plans i really dont see what you could be complaining about. the data increase on the new plans is pretty substantial and should easily more than offset the loss of free PIPE.

wouldnt he just be able to upgrade his plan for free and pay less on the new plans?

posted 2008-Jun-13, 12pm AEST
User #19466   2325 posts
Whirlpool Forums Addict

TracidTrax writes...

wouldnt he just be able to upgrade his plan for free and pay less on the new plans

Yep – but he wants to keep the Unmetered PIPE and stay on the old plans.

AuS

posted 2008-Jun-13, 12pm AEST
User #99241   695 posts
Whirlpool Enthusiast

hmm i wonder how much data u could possibly download through the PIPE network to outweigh the new plan's value ie: cheaper, more quota, extended offpeak hours not to mention the data u do download through PIPE goes toward your offpeak

posted 2008-Jun-13, 2pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

TracidTrax writes...

hmm i wonder how much data u could possibly download through the PIPE network to outweigh the new plan's value ie: cheaper, more quota

thats why i asked about how much footedchicken was actually downloading with his linux updates etc each month. i mean that would have to be quite a few distros wouldnt it ? especially considering most do not release new versions every month.

posted 2008-Jun-13, 2pm AEST
User #49240   852 posts
Whirlpool Enthusiast

dgodz writes...

thats why i asked about how much footedchicken was actually downloading with his linux updates etc each month. i mean that would have to be quite a few distros wouldnt it ? especially considering most do not release new versions every month.

The updates aren't that much – it's the CD/DVD images of distros that can gobble up bandwidth.

I am on a 2G plan so a new Ubuntu version (every 6 months) would put a big hole in my monthly quota until I found that I could get it from a PIPE repository – now it's only an issue of clogging up my link for the required duration.

Anyway, other ISPs (like iiNet) have a "free" section when things like this are stored and don't count on quotas.

Perhaps it is time for Comcen to put aside some space on their own servers and provide mirrors like this (free) for their own customers?

posted 2008-Jun-13, 5pm AEST
edited 2008-Jun-13, 5pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

dcstar writes...

I am on a 2G plan so a new Ubuntu version (every 6 months) would put a big hole in my monthly quota

thats not quite the situation discussed. ;)

it's the CD/DVD images of distros that can gobble up bandwidth.

yes i know. as i said i do get several distros myself. so i know how large some releases can be.

posted 2008-Jun-13, 9pm AEST
User #30461   1550 posts
Whirlpool Enthusiast

I just wanted to confirm, are comcen now counting pipe? I've always been on the old deals where it wasn't counted – but the last few days has been weird for my downloads......

I'm in QLD, ADSL2....

I hope this is not the case anyway and I've done something wrong!!!

posted 2008-Sep-1, 5pm AEST
User #10559   288 posts
Forum Regular

pm anthony A or better still email and ask to be put back onto the old plan... ;)

posted 2008-Sep-1, 6pm AEST
User #143264   1660 posts
Whirlpool Enthusiast

wasas writes...

and ask to be put back onto the old plan

or if you are still on the old plan try some different sites that should go through PIPE and see what happens. data paths/routes can change so what was once PIPE may not be the next day etc.

posted 2008-Sep-2, 12am AEST
User #30461   1550 posts
Whirlpool Enthusiast

wasas writes...

pm anthony A or better still email and ask to be put back onto the old plan... ;)pm anthony A or better still email and ask to be put back onto the old plan... ;)

Well I never changed plans. Maybe I'll have to do some more testing or something.

posted 2008-Sep-4, 1pm AEST
User #137248   950 posts
Whirlpool Enthusiast

Well I for one am still getting plenty of free Pipe :)

But today I noticed when I logged in to check my download quota, they have a new layout, and "current free peak usage" and "current free off-peak usage" now have a percentage used next to them (the maximum amount of "free" data is now equal to your normal quota, ie for me 30GB peak 60GB offpeak).

While these are still very generous amounts, I was just curious why they brought this in and if they'll eventually take it away from me?

I love getting free ABC iView!

posted 2008-Sep-5, 5pm AEST
edited 2008-Sep-5, 5pm AEST
User #2263   888 posts
Whirlpool Enthusiast

itsross writes...

"current free peak usage" and "current free off-peak usage" now have a percentage used next to them (the maximum amount of "free" data is now equal to your normal quota, ie for me 30GB peak 60GB offpeak).

I think this is the percentage of your usage compared with your quota although it doesn't mean anything.

For example, if you go to 'Detailed Usage' you can see 'used' and 'total'
Under total it's got 'Unlimited!' listed.

posted 2008-Sep-6, 5am AEST
User #246203   3 posts
Participant

Only recently signed up to SPIN ADSL 2+ but have no idea what Pipe peering is. And judging from some users replies, they signed up to SPIN solely for un-metered pipe peering.
The Pipe Networks website doesn't offer any more clues and for myself its like reading Chinese. Can anyone out there make a quick summary of what it does and why its useful.
Cheers

posted 2008-Sep-9, 10am AEST
User #143264   1660 posts
Whirlpool Enthusiast

Bohaty writes...

but have no idea what Pipe peering is

this should help you

/forum-replies.cfm?t=108296

posted 2008-Sep-10, 2pm AEST
Hosted by
WebCentral Australia
Big numbers
983,137 threads
17,338,476 posts
2,021,482 whims sent
3,114 wiki topics
230 ISPs listed
8,099 broadband plans
829 modems & routers
40,940 features filled