Whirlpool

Dodo used to have two unlimited plans, 512K and 1500K. The 512K was $49.95 a month, and the 1500K was $69.95 a month from my recollection. They both went extinct a while ago, but remained available to existing customers only. I'm still in on the 512K plan, but wish we'd gotten in on the 1500K plan, 1500K unlimited for $69.95 a month is a dream.

It's sad that Australia is lagging so far behind in prices and in limitation that a plan like the one we’re on now is still worth holding onto, and a plan from years ago is still a dream. The biggest problem is limits; they have faster speeds now but with ridiculous download limits to coincide with the ridiculous prices for the precious speed. This is just for desktops, much worse with wireless laptops and especially mobile phones. They really need to ease the squeeze - as Mark Latham would say.

I'm still on the unlimited 512/128. Yes it is sad that where very behind the rest of the world and the internet is so expensive as well

strutter06 writes...

I'm still on the unlimited 512/128.

+1

Banyan writes...

+1

and another :)

+1 for 512... (at $74.90/mo as I never switched to the lower rate before ti got canned)

strutter06 writes...

I'm still on the unlimited 512/128

same here melbourne but there is a lot of shaping and bad speed recently. I might jump ship to tpg any minute

1500/256 @ $99 here.

Still better value then anything adsl2 or 1.

Shard

1500/256 $99 unlimited here, no better plans available in my area, only complaint is the 8-11pm shaping which is becoming more and more annoying.

512 unlimited @ $49.90 a month here. Its been a while since they called and tried to sign me up for a contract.

+1 for me.. 512/128k unlimited $49.95

But sigh.. its running like Dog Poo at the moment from 8-11pm as per the other thread..

very very sad.. :(

I use this as a second line to my bigpuddle account from work. Unfortunately its capped at the other end as well has here.. :(

Come on September 2008... that's my end of contract period Dodo! And you KNOW that I'm gone! Can't wait for the phone calls! Its the only time that you get to speak to a Dodo person quickly... doesn't take long to say 'No'!

[Mr T Voice Mode On]
Hear that kid's 'Say No to Dodo'
Mr T Voice Mode Off]

Good to see some old name held on to their plans with Dodo. I only left because they kept on changing my IP address which I needed to be static. Looks like the 1500 plan is still good value.

Aaron M writes...

+1 for 512... (at $74.90/mo as I never switched to the lower rate before ti got canned)

I have a $75- running at work and a $50- running at home. Both 512/128 unlimited, dynamic IP address, and on the same plan as each other.

While the only difference is cost, the work $75- drops out about twice a year. My home $50 drops out daily.

My thinking is that some plans are marked to hassle people off.

im on the 1500 unlimited and being throttled at night also,
ive been on the phone numerous times doin the tests they want, til i thought stuff it, i emailed them asking for answers and the next day i had customer service ring again acting like nothing was wrong.

i basically called them liars if they continue to tell me it was my end and they have no idea why it is happening, i said ive had enough and i will be contacting the tio.
at that point i was put on to the resolution centre who was only too happy to provide me with a solution, they basically told me change providers they say they cant fix the problem so its in my best interest to change, i told them i dont think this is right and i will be contacting the tio anyway, to which the smug reply was ive given you a resolution so there is no need to contact the tio,

I would push for a partial refund :) You are paying for an unlimited connection that is being throttled. You have the right to a partial refund. Ring the TIO and talk to them. Dodo can force you off the plan. They cannot leave you on it and throttle you. I'm sure most of you would be happy having $20+ per month knocked off while you are being throttled. This would certainly help the dodo "resolution" staff overcome the issues they have offering the required customer service.

meinrosebud writes...

Come on September 2008... that's my end of contract period Dodo! And you KNOW that I'm gone!

If you are on an unlimited plan and throttled your contract is void. Push and get out without any fees as is required.

i am still on the 512/128, dodo wanted us to continue on it for another 2 year contract

yeah, on unlimited; 1500/256 / $100 a month.

averaging about 200gb a month; its good

I average about 30-50 gig a month on my 512 unlimited plan. Just signed up for another 2 years with 3 months free. Equivalent to telstra s first 6 month half price i guess.
The only problem I tend to get is the router hanging from torrent connections.
Don't download too much and you will have no dramas, but thats only from my personal experience.

you don,t know how lucky you are i,am on just above dialup speed
wanted to upgrade to 1500 for $49.99 the same as iam paying now but dodo tell me it will cost$59.99 be cause i don,t have dodo home phone service also thats for 10gb per month with restricted downloads from 9.am to 11.pm
as soon as present contract expires iwill be looking else where this is how they treat you after 5years like a bit of effluence

If you are on an unlimited plan and it is throttled they must let you out of the contract with no fee's. MUST. read my other posts.

Anyone getting a disconnection around 4 in the afternoon on weekdays?

Seems the pattern with me. I have to disconnect my filter for a second and am up and running till the next day.

I'm still on 1.5 unlimited dodo, pings are acceptable and speed is good. Never had a problem with speed even when the forums were red hot with dodo bashers. I still have major issues with their customer service of course but meh can't get 300GB+ / month anywhere else

I'm on the old snail paced 512/128 unlimited, never had any problems with speed any time of day or night and I'm downloading and uploading 24/7. the only problems I've had is trying to download my emails which took about 3 -4 weeks for them fix and their tech support, but then again how could anyone complain about the support ........ there is none

I'm still on the 512K/128K unlimited plan and don't have any speed problem. I often receive calls to ask me to sign 2 years contract and get 2 months free connection.

LOL, Am I'm sensing that all the 3 previous posts were from new users < 3 posts. Dodo propaganda perhaps?

- No probs with my line though, 512k Un/l.

Zoneout writes...

Dodo propaganda perhaps?

In the Dodo forum, it's always been that new users bag Dodo. Shoot me if the tide is turning. :-)

Paul WB writes...

i am still on the 512/128, dodo wanted us to continue on it for another 2 year contract

And what are they willing to do to keep you? Increase your bandwidth? Decreased the downtime? Answer the phone in under 20 minutes?

meinrosebud writes...

And what are they willing to do to keep you? Increase your bandwidth? Decreased the downtime? Answer the phone in under 20 minutes?

Free candy perhaps? ;) http://www.apileofdogbones.com/images/uploads/free_candy_van.jpg

I'm on 1500 unlim for $99 and i have no plans to change no matter how crapy dodo's speeds get

I moved to a new house and kept my unlimited plan. Had to give them sh!t about it before they would allow it though.

I have been with dodo for over 5 years, 4 of them on broadband and recently i have been disturbed by an overcharge to my credit details, further investigation found that i had been charged a $50 excess charge??? the strange thing is i've been (well thought i was) on an 512 unlimited $49.90 plan since i've been on broadband with them. I rang to find out what went on and was told that i've never been unlimited and have always had a 10Gb limit??? this shocked me as I never would of signed up for limited due to using an unsecure wireless network, i still find it hard to believe, can someone please advise me if they had $49.90 10GB limit 4 years ago??? I myself did move house a couple years ago, Would dodo have changed it without me knowing??? I signed my father inlaw up 12 months after myself joining and he is on 512 unlimited $49.90, dosent sound right???

on the 512k unlimited
even managed to move house 9 months ago
downloading about 100gig a month

ill be on it as long as possable

In the last week and a few days, I haven't had to disconnect my main filter. Haven't noticed any drop outs in that time either, but who knows what happens at night.

Maybe they've got rid of enough of us on the old plan and we're laughing?

Ron Paul 4 US President writes...

Maybe they've got rid of enough of us on the old plan and we're laughing?

yeah and there's blue pigs flying backward just outside my window :)

8pm ON THE DOT, throttling kicks in (QOS'ed to death methinks)
11pm ON THE DOT, all good again.

I'm seriously considering jumping ship.

cheers

Russ

Russel Gowrie writes...

I'm seriously considering jumping ship.

You may leave with my blessing :-) Currently downloading torrent at max. La La.

Ron Paul 4 US President writes...

Russel Gowrie writes...

I'm seriously considering jumping ship.

Im in the middle of jumping. I submitted my application for NakedADSL2 and its not a bad deal either. 32GB peak and 42GB off peak @ 24Mbit for $70. Going to miss the feeling of "unlimited" but its just not worth it.

When i moved house and moved my unlimited with me it took me many weeks to get it through their thick skulls that my phone number had changed. Every Friday like clockwork i would receive a txt and a phonecall to tell me my request has been canceled as the phone number (my old number) is inactive. Its been on for a few months now but recent shaping and other serious problems just pushed me over the edge.

You may leave with my blessing :-) Currently downloading torrent at max. La La.

May I have your blessing too? ... no wait, actually keep your blessing, you might need it for yourself when you want to leave too.

I'm on the 512/128 unlimited as well and have been for a few years now....

Only problem is that I want to upgrade to ADSL2 (20GB- 49.99/m) from Drummoyne NSW exchange. Over the last week have made at least 3 calls (none of which returned) to try and achieve this.

Even though their website states ADSL2 is available from my telephone service and Whirpool lists them as ADSL2 capable (using Powertel Network) Dodo claim that I cannot be upgraded to this plan... They offer no explanation other than their system prevents them from proceeding and that this most likely means ADSL2 is not really available.....

What's going on?? How can I win this battle with the damn bird and the dodo support staff!

odelphi writes...

What's going on?? How can I win this battle with the damn bird and the dodo support staff!

It is often life the bird to miss a sale or an upgrade due to its workplace malaise.
Perhaps Telstra is the only ADSL2 + provider on that exchange... I know it is the same on my exchange.

odelphi writes...

Only problem is that I want to upgrade to ADSL2 (20GB- 49.99/m) from Drummoyne NSW exchange.

With all the crap, why not try and stay on the 512/128 unlimited? – if they will transfer your contract.

I'm on the Dodo 1.5Mbit unlimted plan and have been for a year or 2.

Recently the speed is comparable to shaping, but it is not limited to between 8pm and 11pm like i hear on the forum, more like 8pm to 8am.

The funny thing is, i run speed tests with one computer connected and get 1300 kbps from the sydney server, but nothing from the Aukland one.

Browsing is impossible with pages mainly timing out and if they do load it is after 3 minutes and several refresh clicks.

Our household is very disappointed with Dodo and intend to change to TPG, but TPG doesn't seem to offer fast churn from Dodo even though I thought they have the same seller.

Has anyone succesfully churned from dodo?

I just churned FROM dodo three days ago. went over to aanet.

YES I was on the old 1.5 unlimited plan.

like others, i have just received notice that dod wont supply ADSL to me anymore (see this thread /forum-replies.cfm?t=1036440)

cheers

Russ

I'm on the old 512 unlimited plan and seriously considering swapping to the 1.5mb 200gb plan. Do you think it's worth changing to the 200gig plan because once I change over off the 512 unlim I'm guessing theres no going back.....thoughts?

just be careful, im getting cut off for downloading 140GB, even though thay are happy to supply new plans allowing 200GB? the other flaw is i was told by dodo downloading more than 60GB is in breach of their fair go policy.

I also just moved away from dodo. Was on a 512 unlimited...

I moved to Exetel Naked ADSL2+ 24Mbit 72GB plan for $60 p/m.

Well, I'm happy with the 512/128 unlimited plan: 28, 30, 39GB/month last three months (http://bugsplatter.id.au/netdraw/). No shaping, very few dropouts, quite good. So I'm not in the 'heavy user' group.

Well, i'm still on the 1.5mbit unlimited and havent recieved any disconnection notice yet. Unlike many others here. Heck, for the past 2 months they arent even shaping me anymore ! Gettin back to the 300gig a month mark now.

I am still on the 512/128 unlimited plan for $49.95. Never had a problem with Dodo. Must be one of the lucky ones.

i am using dodo 512 unlimited

Phantasm writes...

Gettin back to the 300gig a month mark now.

Damnit, I'm on a 200gig a month plan, want to swap? I'm more than happy to trade the extra speed I get for a constant unlimited 150kb/sec download... As far as slowdowns gone, I'll just saturate it with between 10 and 30 concurrent usenet connections until I get the speed I desire...

EDIT: You should be getting 350gig a month easily, what is holding you back?

These large expensive accounts are just carrots to get you in, again the 'Fair go' policy is a one way policy that is designed to keep Dodo's costs down and the user frustrated. 200 Gigs a month is achievable by many users but Dodo doesn't want you or is going to allow you to achieve that much download because it affects extra profit. The extra profit is the difference between what you paid for and what you achieved per month.

Now that it is October 2008 and 24 months have passed I have noted that things are a little slower on occasions but I can't say that I am throttled at all. I'm amazed that retention team hasn't hassled me at all, but then again that's Dodo all over... slow and self destructive.