Whirlpool

Hey guys im really hoping someone can help me out with this so i dont have to take it back to the shop. Just brought home a new notebook today (ASUS F8N). I charged it up and turned it on..And it seems to all be working, i can hearing it running and the lights all come on, but the screen doesnt work! anyone have any ideas? I am lost and very frustrated. Thanyou.

Also, do notebooks alwyays not give you a copy of windows? What if i want to reformat?

johnnyoops writes...

do notebooks alwyays not give you a copy of windows?

They're supposed to come with a copy.

Where did you buy it?

Go back and RMA it

johnnyoops writes...

Also, do notebooks alwyays not give you a copy of windows?

It's common practice now that they have software on the laptop to create "recovery disks".

What does RMA mean?

I have recovery software but still why no copy of window?
Any ideas on the screen?

johnnyoops writes...

I am lost and very frustrated.

Have a look and see if there is a function key and a lcd key. If so, hold down function while pressing the lcd (or screen) key.

Mozzi

johnnyoops writes...

What does RMA mean

Go back to the shop where you bought it and ask for a new one

johnnyoops writes...

Also, do notebooks alwyays not give you a copy of windows? What if i want to reformat?

It's pretty common for notebooks to not come with any support on CDs these days, it's built into a 'rescue partition' on your hard drive that's not visible unless you drill down in computer administrator. The intention is, that you make a rescue set of CDs as soon as you take it out of the box.

As far as no display goes, can you see POST or you get absolutely nothing on the screen?

Edit: The model is actually F5N sorry.
They wouldnt make me sent it for repair would they? I mean i just got it i should get a new one.

johnnyoops writes...

What does RMA mean?

Returned Materials/Merchandise Authorisation

johnnyoops writes...

They wouldnt make me sent it for repair would they? I mean i just got it i should get a new one.

depends on the product...under 7/14 days you should get a new one.

I can not see the POST or anything..The screen simply doesnt turn on. I have also tried pressing the lcd keys, still doesnt turn on

If you bought it within a week just return it back to the shop they will have no problems and no questions ask and get a new one.

johnnyoops writes...

I can not see the POST or anything..The screen simply doesnt turn on. I have also tried pressing the lcd keys, still doesnt turn on

Yep. Sounds like its in need of an RMA. Is it possible for you to try connect it to an external display like a monitor to see if it outputs there?

johnnyoops writes...

Also, do notebooks alwyays not give you a copy of windows? What if i want to reformat?

No, Thats what "Recovery Partition's" are for, they allow you to create 1 (one) copy of the Operating system Recovery disks.

you do not get a copy of windows with it, its part of the OEM licensing for Laptops.

As for the Laptop screen not working, take it back to place of purchase.

johnnyoops writes...

I have recovery software but still why no copy of window?

The recovery software, will have a copy of Windows, Embedded into it, specifically locked to that single Laptop (or Specific model series).

i connected it to an external screen...didnt work. I will give em a call tomorrow morning and just get a new one if i cant get it working

Loveless writes...

If you bought it within a week just return it back to the shop they will have no problems and no questions ask and get a new one.

Depends on wether or not the place has more stock of the specific make/model of notebook.
The first Lenovo 3000 N200 0769-A64 I bought from BigW was killed by the Vista sleep-mode bug. No more in stock when I went to return it for a replacement the next day. Had to accept a refund in full.

Jenifur Charne

Brian White writes...

The recovery software, will have a copy of Windows, Embedded into it, specifically locked to that single Laptop (or Specific model series).

Well thats handy to know. Thanks

johnnyoops writes...

Well thats handy to know. Thanks

My Laptop (HP/Compaq) had the default setup of Vista, on the Recovery partition.

I first made a copy of the recovery Partition using the wizard in Windows itself, which took 2 DVD's, then recovered the HDD space it was using.

When recovering the Operating system from the DVD's, it will partition out the HDD back to its Factory setup, which includes the Recovery partition. The 2 DVD's will recover the full OEM version of Vista, back to Factory default.

Mind you, I run XP on it now :)

What's this Vista sleep-mode bug? anything to be wary of if i grab a notebook, esp since from the looks of it everything comes with win vista now?

Lomandriel writes...

What's this Vista sleep-mode

Sleep mode is a bug i dont even use it on XP it makes windows go nuts when you wake it up and 80% of the time you have to reboot the system

Lomandriel writes...

What's this Vista sleep-mode bug? anything to be wary of if i grab a notebook, esp since from the looks of it everything comes with win vista now?

Sleep mode is save system state to RAM.
Hibernation mode is save system state to HDD.

On my Lenovo, the notebook went BSoD when I tried to exit from Sleep mode.

The problems Vista has with properly carrying out Sleep mode is well known. Vista has been recorded crashing going into Sleep mode as well as exiting from it.
Vista SP1 is supposed to alleviate these problems, but as I never got to install it, I don't know for certain. Can someone else confirm?

For a brand-new system, I'd recommend that you create 2 new power profiles.
One for when the notebook is using its power brick, and the other for battery. Within each profile; make sure that both the 'Mains' and 'Battery' columns are identical, and that in both the new profiles; Sleep mode is set to 'Never'.

Jenifur Charne

can the vista sleep bug "kill" a laptop completely?

sounds odd...

my HTPC sleeps 95% of the day...

doner kebab writes...

can the vista sleep bug "kill" a laptop completely?
sounds odd...

On my Lenovo notebook, after the BSoD due to the Sleep mode bug, the desktop would start, then the pre-installed apps would begin to load into the taskbar.
The display would black out twice during this app loading, and each time Vista would report that it had recovered from an error.
Then, before the second balloon tip could be closed, and before all apps had finished loading, the system would lock up, totally and utterly. No keyboard response. No touchpad response. Only thing the system would respond to was press and hold the power button.
Vista reinstall from rescue partition failed to complete, and that is supposed to nuke the pre-existing OS partition on the system.
The system lockups persisted despite OS reinstall.

So yes, from hard learned evidence, I can say that bug can render a laptop running Vista utterly unusable.

Jenifur Charne

ah ok i thought it nuked some hardware or something

an OS error like that I could recover from personally but I guess the average user mite not been able to. (RIS or another install CD etc etc)

doner kebab writes...

ah ok i thought it nuked some hardware or something

Sorry about giving grounds for such a misinterpretation.

an OS error like that I could recover from personally but I guess the average user mite not been able to. (RIS or another install CD etc etc)

Thing is with that Lenovo, to make the set of restore discs of Vista, you have to create the discs *IN* Vista. So with Vista utterly unable to actually start, there was no way to make the restore discs.
The Lenovo ships with XP restore discs, but since the Vista restore partition had failed to reinstall Vista, there was no way to be in any way sure that the fault wouldn't also carry over to XP.

Jenifur Charne