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User #227209 6 posts
Participant
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i originally rang dodo to enquirer about plans but the seemed to much, they rang me back a week later and tried to get me again with 24 mth contracts on phone and internet, after many call backs (i like to add up my sums first) she was so desperat to get me she said that i could have the BB with no contract, then i said but theres a $69 setup then, put on hold for few second then she said we'll wave the setup fee. cool, then the phone droped to 12mth contract + $25 credit for 6 mths. are they really desperat for customers?? this seems odd,BUT a really good deal for what i need. i know dodo gets a bad wrap on here but will i be sorry if i go ahead? This deal is exactly the right amount for me and it even has twice the download i need.
Opinions?
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posted 2008-May-16, 12pm AEST
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User #109011 634 posts
Whirlpool Enthusiast
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Get it in writing :)
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posted 2008-May-16, 5pm AEST
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User #156313 32 posts
Forum Regular
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In a word. "NO"
DO NOT TRUST ANYTHING THIS UNETHICAL COMAPNY SAYS.
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posted 2008-May-16, 7pm AEST
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User #222465 3 posts
Participant
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I agree: I recommend you have nothing to do with Dodo.
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posted 2008-May-17, 11am AEST
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User #150219 737 posts
Whirlpool Enthusiast
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They ARE desperate for your credit details AND chances are you might just have a good time with dodo's product, but when you get problems please realise that you may have problems getting simple assistance or even to be understood. Customer service is poor and they are the 'most complained about' company.
How much do you pay if you go over your allowance?
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posted 2008-May-17, 6pm AEST
edited 2008-May-17, 6pm AEST
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User #166028 623 posts
Whirlpool Enthusiast
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Yeah get it in writing first or just look else where :)
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posted 2008-May-17, 9pm AEST
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User #71352 50 posts
Forum Regular
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use dodo at your own peril
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posted 2008-May-18, 1pm AEST
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User #227209 6 posts
Participant
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meinrosebud writes... How much do you pay if you go over your allowance?
its $39.90 for 10 Gb (5 peak 5 off peak) and caps at $69 but we have never used more than 2Gb, maybe once in 3 yrs.
all the paper work should be here by tue so i'll read it over and make sure what she said is true.
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posted 2008-May-18, 2pm AEST
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User #216100 105 posts
Forum Regular
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Do not use dodo. Fullstop! They are bad I tell you BAD! stay away from them they are evil!
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posted 2008-Jun-6, 1pm AEST
edited 2008-Jun-6, 1pm AEST
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User #169380 21 posts
Forum Regular
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Do do?? – DON'T – DON'T!!!!
I am a customer of theirs and will be moving ISP as soon as we can afford to be without the net for a week or so (there are some students in the house that need it for their study otherwise it would be gone).
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posted 2008-Jun-8, 11am AEST
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User #130379 39 posts
Forum Regular
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Abandon all hope, ye who who enter here.
Get EVERYTHING in writing, it'll save you, when you have them in court later.
Better yet, just dont
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posted 2008-Jul-17, 9am AEST
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User #185527 14 posts
Forum Regular
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... ill give you the exact details....
Home Phone – 12month contract you get some credit of 25 $ for calls ...
Internet 12month contract 69.99 setup .. fee cant be possible to be waved off !...
and ... i have no clue why ppl are having prob. with dodo... and there cust service... ask for someone in melb. and theyll help you ...
ive never had problems with dodo myself
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posted 2008-Aug-9, 12am AEST
edited 2008-Aug-9, 12am AEST
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User #60339 670 posts
Whirlpool Enthusiast
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nikxdave writes...
and ... i have no clue why ppl are having prob. with dodo... and there cust service... ask for someone in melb. and theyll help you
right up untill you need actual help then its hang up time....... then they say they will get the tech's to call you.... never happens.... then they will say they will send someone out to check the lines...... and charge you for not being there..... when you are and have affidavits from your neighbors to proove it.....yeah the customer service is top notch....
Home Phone – 12month contract you get some credit of 25 $ for calls ...
Internet 12month contract 69.99 setup .. fee cant be possible to be waved off !...
telstra budget no contract $20
internode 25 gb 1500k $70 no contract..... not sure of setup costs i churned after the above debacle
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posted 2008-Aug-10, 10am AEST
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