Internode is pleased to announce that we're offering free fast transfer/churn for signups to an Internode service (normally $39).

This is effective immediately, and available until 30th June 2008.

This applies to "Fast Transfer/Churn", where available, only - it does not apply to SST (unchanged at $99) or new signups (unchanged at $129).

"Fast Transfer/Churn" allows customers to transfer to Internode from any Big Pond service, or from a service with any other ISP where that service is delivered now using a Telstra ADSL port.

In practice, this means most ISP plans at speeds of 256k, 512k, 1500k or 'up to 8000/384' can be moved to Internode using this (currently free!) transfer process.

And as its a 'no success, no fee' process - there is no harm in trying, and you can then reconsider your other transfer options (and/or disconnect/reconnect) if it doesn't work out this way.

Customers can select any Internode "ADSL Standard" or "ADSL Plus" plan as the destination of a signup using Fast Transfer/Churn (offering plans with speeds of 512k, 1500k, or 'Up to 8000/384').

The signup process is easy, and the transition is as easy as entering your Internode details into your router once the churn goes through - i.e. there is no significant downtime.

There are no other strings attached - no other change to your contract conditions. Its just... free!

Note that a churn of this sort counts as a cancellation of your existing plan with your existing provider - so please be aware that any contract exit/cancellation fees from your current provider are your responsibility if you decide to change.

For other important information about this process, please see the transfer FAQ here:

www.internode.on.net/sup...nd_adsl/transfer

Please note that at the time I'm posting this, the FAQ still says that the process costs $39. That will be amended in the next few days to reflect this offer, but its very clear when you sign up that the charge is being waived right now.

Regards,
Simon Hackett
MD, Internode

HEHE ... looking to pick up a few disgrunteled Westnet customers eh Simon?

Convenient timing....now to convince the parents!

I realise it might be a bit expensive to give free SST, but is there any chance of a discount...say $59 or something? :)

I realise it might be a bit expensive to give free SST, but is there any chance of a discount...say $59 or something? :)

Not right now - but I'll look into it for a possible future offer.

This offer is precisely that the $39 'fast churn/transfer' process is $0 until 30th June 2008, with no other changes.

(FYI, though its not directly related, existing ADSL customers do also have the offer of free speed upgrades current until 30th June 2008)

Looking to hit the big 300k customers eh? :)

bradp writes...

HEHE ... looking to pick up a few disgrunteled Westnet customers eh Simon?

LOL.
Well after what iinet did to Ozemail I am not surprised.
:)

bradp writes...

HEHE ... looking to pick up a few disgrunteled Westnet customers eh Simon?


lol yeah ... perfect timing.

Interesting timing Simon. This just helps my decision as a Westnet customer to come to Internode should the iiNet takeover rumours be true.

We'll see what happens :)

bradp writes...

HEHE ... looking to pick up a few disgrunteled Westnet customers eh Simon?

Normally I'm resistant to conspiracy theories, but this one is pretty convincing :)

Simon Hackett writes...

Internode is pleased to announce that we're offering free fast transfer/churn for signups to an Internode service (normally $39).

Nice move :)!

$39 would be handy .. can't you give more incentive? like free modem or something :)?!

Whirpoolian writes...

an't you give more incentive? like free modem or something :)?!

How about something like a free usenet subscription ;)

Perhaps you'd like Simon to personally come to your house and plug it in for you?

Seriously, why do you need a modem if you are churning?

With the new plans, this free churn and the premium usenet I think it's time I "came home" after churning to TPG last year.

Whirpoolian writes...

can't you give more incentive? like free modem

People who have the option of using the churn service would surely have already purchased a modem.

I don't wish to go off topic at all here, but I take it that there is no way to "churn" to an Internode ADSL1 (Telstra Wholesale) connection from an existing third party ADSL2+ connection with another company?

I think that SST can do that. Not 100% sure though. Costs $99 if it works. $0 if not.

Spudling writes...

Perhaps you'd like Simon to personally come to your house and plug it in for you?

Yes please!! maybe he can travel the countryside in his big glider. The Internode adsl autralian tour 2008

Spudling writes...

Seriously, why do you need a modem if you are churning?

Sorry .. modem is just an example .. what i meant .. is more of incentive to churn over .. free churn is good .. but if you think about it .. actually .. i don't get anything ..

and even if Simon offer $39 cash in addition to free churn for me .. it's like half a month of broadband paid .. half price broadband for 1 month.

Come on Simon, you got to offer more .. ii is growing bigger and stronger ... even Telstra offer half price bb for 6 months (not that i'm saying that telstra is better value than internode).

if iinet is willing to spend on average $200/ customer for Westnet, can't Internode at least spend half of that amount to get that customer off iinet?

Damn my impatience, just churned to Internode on the 2nd, should've waited 5 days, would've saved $39 on the churn and $5 on my 8Mbit plan.

I think a lot more people would join Internode if they offerred more downloads. But i know this is a question of sustainability business wise. Its just my downloading behaviour has been influenced by being a consumer jumping from one unlimited isp to the next. I do need at least 80 gig a month and im not willing to part with more than 70 to 80 dollars or else the missus will say no. I guess im just one of those impossible nut to crack.

aero-leach writes...

by being a consumer jumping from one unlimited isp to the next. I do need at least 80 gig a month and im not willing to part with more than 70 to 80 dollars

I was the same but after seeing each of the ISP's I was with either go under or become so bad that using the net was near impossible, I finally bit the bullet and decided i'd prefer quality over quantity.

I changed my download habits. I still download around 60GB a month, but i'm far from the days of 100GB+

Simon Hackett writes...

Internode is pleased to announce that we're offering free fast transfer/churn for signups to an Internode service (normally $39).

I just missed out! I put in a churn on the 28 April and it came through on Friday! Any chance of a refund?!!!

On a positive note, I am very happy with the service so far and the increase in speed I now have!

Simon, what's the process to go through if I want to churn from my current provider, but I'm on a bundle plan with my provider (ie phone line and Internet is bundled).

TezBiAn writes...

what's the process to go through if I want to churn from my current provider, but I'm on a bundle plan with my provider

There is no set procedure for handling that. It depends which ISP/phone provider you're with, and what their terms & conditions are.

IE - You really need to ask them [not Internode] how to handle the transition.

TezBiAn writes...

Simon, what's the process to go through if I want to churn from my current provider, but I'm on a bundle plan with my provider (ie phone line and Internet is bundled).

That could be difficult for you, ultimately that's a question you'll need to ask your existing provider. When you churn, your ADSL service with your existing provider will be cancelled. So any benefit you receive from 'bundling' your services will likely be lost, but you'll need to check and confirm that with them. It's the same if you're in a contract, you again, would need to check that with your existing provider before initiating a churn, otherwise it could end up being a very costly exercise.

Call me Bob writes...

How about something like a free usenet subscription ;)

I don't know what usenet is, and I don't think I will be using it :|

Whirpoolian writes...

I don't know what usenet is

Usenet is P2P on steroids.

Whirpoolian writes...

I don't know what usenet is,

- Usenet is what us youngins were using before P2P was born.
- Usenet is what us mature users were using when Napster fell.
- Usenet is what us experienced users were using when some were posting 'Have you got a letter from <x> threatening legal action for sharing files'
- Usenet is what us clever people were using when P2P throttling and caches starting appearing at some ISPs
- Usenet is what every cat and dog seem to be discovering these days, who are realising that P2P is just, well, a pain in the bum.

Damn, the secret is out the bag :(

betonite writes...

Damn my impatience, just churned to Internode on the 2nd, should've waited 5 days, would've saved $39 on the churn and $5 on my 8Mbit plan.

Yep same, same day. Has your churn gone through or is is due the same day as me, tomorrow (08/05 ETA). I rang accounts to put me on the $99.00 plan when I found out on the 6th, now a free churn bah. Timing all my life has been not good :(

Runeflinger writes...

- Usenet is what every cat and dog seem to be discovering these days, who are realising that P2P is just, well, a pain in the bum.

Secrets not out of the bag yet ;). If it was, for some ISPs we'd be back at: clever people were using when P2P throttling and caches starting appearing at some ISPs

Usenet is damn easy to throttle, so it mustn't be taking up too much traffic yet.

Carl B writes...

I finally bit the bullet and decided i'd prefer quality over quantity.

Yeah same. I've tried other ISPs that offer lots of data for cheap. But it's just very poor quality internet. I'd much rather quality internet.

Plus I enjoy the free radio streams!

I enjoy being able to go to youtube and actually watch the video straight away without having to pre load it first. I enjoy being able to play online games without the high latency.

I have yet to find a more stable and quality connection.

CM Mike writes...

Usenet is damn easy to throttle, so it mustn't be taking up too much traffic yet.

Usenet can't be throttled easily, in fact I don't think an ISP can throttle it anymore than they could throttle normal HTTP web traffic which would be insane.

Ask anyone here at Node who uses the newsgroups and they'll all tell you they run flat out all the time.

if iinet is willing to spend on average $200/ customer for Westnet, can't Internode at least spend half of that amount to get that customer off iinet?

Its up to the customer to shop around for a different ISP (for his/hers requirements).
Internode can only go so far and fast as their cash flow allows them.
Last thing Internode needs to do is hemorrhage badly by throwing in all sorts of "incentives". Internode offering non off/on peak downloads was enough for me to move from ozemail/iinet. And their free content/radio streams & decent usenet was just a bonus for me thrown in the process. Just look at other ISP's that charge even more than Internode and offers nothing of real value for the prices they charge.

CM Mike writes...

Secrets not out of the bag yet ;). If it was, for some ISPs we'd be back at:

Usenet is damn easy to throttle, so it mustn't be taking up too much traffic yet.

Sure it's easy enough to throttle common usenet port connections, I agree. But some Usenet providers allow you up to 50 connections to their server farms, which can make throttling tricky for the ISP. Ie, do you throttle each connection on port x to x KB/s, potentially crippling some Usenet services with max 6 connections while ones with 20-50 connections have the potential to run pretty much flat out?

Also remember Usenet doesn't require you to constantly upload data to allow you to download data like some P2P programs do. That's good from an ISPs point of view. Even if you do decide to share and upload something, you are uploading it once, not constantly uploading it for every person that requests it.

I think both above obeservations are a moot point anyway since Internode do not shape any port or protocol, and offer free premium metered Usenet, which is good incentive for Usenet users with the free churn :)

Simon Hackett writes...

There are no other strings attached - no other change to your contract conditions. Its just... free!

Good deal! I know someone still on one of those Bigpond 256k $59.95 plans. Will try to get them interested again...

the node finally got me with 8meg 40gig plan 100 sweet here i come!

Have Internode started hiring new staff for the iiNet takeover of Westnet? I think the good ship Internode may need to be refitted with more bunks.

I reckon Internode are almost perpetually hiring given they are constantly growing.

I take it call wait times for support have dropped in average answer time since Naked release/price cuts caused them to go up? We haven't had any whinges in here recently.

d3rt writes...

I reckon Internode are almost perpetually hiring given they are constantly growing.

Pretty much.

I reckon at the moment there will only be a trickle of WN customers coming over (the ones that couldn't stand the idea of iinet being involved). The flood gates will open when iinet fully assimilate WN. All the talk is that the two companies will continue to trade as separate identities, though we all know complete amalgamation happens in the end.

Carl B writes...

Usenet can't be throttled easily, in fact I don't think an ISP can throttle it anymore than they could throttle normal HTTP web traffic which would be insane.

Throttle port 119... Most news servers run on this, for the others they can just keep their eyes open.

Ask anyone here at Node who uses the newsgroups and they'll all tell you they run flat out all the time.

I'm aware, used Node usenet and it rocks - but that's because Internode aren't in the game of pissing off their customers, some other ISPs seem to be.

Runeflinger writes...

Sure it's easy enough to throttle common usenet port connections, I agree. But some Usenet providers allow you up to 50 connections to their server farms, which can make throttling tricky for the ISP. Ie, do you throttle each connection on port x to x KB/s, potentially crippling some Usenet services with max 6 connections while ones with 20-50 connections have the potential to run pretty much flat out?

Any shaping software/hardware worth it's weight in salt allows you to throttle based purely on port, regardless of amount of connections. P2P applications make a bugger load more connections and some ISPs (not Node) still throttle them.

Also, yeah, it may cripple Usenet servers, but some of the ISPs crippling P2P are still doing so regardless of the reactions of the "Linux ISO" downloaders ;).

Now get some landline phone offerings and I can move that from Westnet to here as well. :-)

Actually this is perfect timing, I was discussing with the parents a move from Westnet to Internode (as they get 1 gig with Westnet and will get 5 gig on the 512k plan with 'node for the same dollars), and I was trying to find if the Warcom $20 rebate includes churns......No need to worry about that now :-D

Zedd D1abl0 writes...

Have Internode started hiring new staff for the iiNet takeover of Westnet? I think the good ship Internode may need to be refitted with more bunks.

Can we start reserving bunks?

I agree with a previous poster - there will be a trickle at first, but I think it will grow... *sigh*

sonic writes...

but I think it will grow... *sigh*

Unless westnet is left alone as it is. But after seeing ozemail, Ihug been swallowed up by iinet it does leave some doubts. I just hope iinet keeps their paws of internode. After what they did with ozemail I don't trust iinet. :p

Ted Bullpitt writes...

Unless westnet is left alone as it is.

There is a post in the Westnet area about how this is going to happen. And it appears that Westnet will be left completely alone for the time being. Though, in terms of the GUWPCT, not many people are expecting it to stay that way, and unfortunately, it appears people will be bailing ASAP.

Zedd D1abl0 writes...

it appears people will be bailing ASAP.

Yup some seem panic stricken by it.

Ted Bullpitt writes...

Unless westnet is left alone as it is. But after seeing ozemail, Ihug been swallowed up by iinet it does leave some doubts. I just hope iinet keeps their paws of internode. After what they did with ozemail I don't trust iinet. :p

Working for a company that has swallowed many (small, privately run, but stagnant) companies (voluntarily!) over the past two years (I think we're @ around 80), private companies are a very interesting game, but you don't get anywhere unless they're keen to sell.

With that said, i'd eat my hat before i'd believe Simon would sell out to them (or anyone for that matter). From everything i've seen from the man in these forums, it's never been about the money/profit, he's in this for something much bigger than himself.

So I fonr one am certainly not worrying about iiNet getting their paws on them.

Adam

iiiNet will consolidate WN into their business within 18 months, *that* I would eat my heat over on a bet.

Whether or not they make the structural changes (support etc), or come to some middle ground, time will only tell.

And with that said, what iiNet are doing isn't 'bad', it's just not what 'node are doing.

ed: Just to keep this on-topic.... 'like offering free churn ...'

And that's fine too. :)

Adam

That would be right,;). I always do things too early or too late. Have waited 9 months to churn to Internode & finally bit the bullet late last month. Don't care though, have been happy with the transition & maybe I have got in before things get too busy.

Ω digit0r* writes...

Now get some landline phone offerings and I can move that from Westnet to here as well. :-)

Landlines are dead. It's VoIP all the way now! ;)

Bugger! I put my churn in on Monday night :-(

I'm coming over from Westnet as Node is now much better value with Giganews etc..

Simon, any chance that I may slip into the free churn offer????

here i come, goodbye tpg
ily Simon :)

Hi all,
This looks like a sound strategic move Simon...

However, I happen to be in the market to churn from iPrimus (for Net use anyway) in addition looking to upgrade at same time to ADSL2+ etc.

That of course means hardware upgrades and other churn factors.

Were I to accept your offer, I take it that I may as well purchase hardware NOW, while still with Primus, then churn - sans the $39... to a base Internode Plan...

... then upgrade that from Plan A to plan B. - Groan!!

Surely there may be others thinking of upgrade/churn options and Internode could make it SIMPLER and more attractive to pick up that business.

Just my 2-bobs worth.

Cheers
Chris(topher)

HRmm I would of thought a banner on the node homepage would be appropriate?

Where the 'we love the internet' bit is...replace that with 'Free churn offer!' :)

Well the free churn caught my attention and made me look at the plans again.

Having move away from Internode 11 months ago when the prices went up, I'm happy to see that I can move back and be on the same plan that I'm currently on with the other ISP for the same price at Internode.

So I'm coming back, I was happy with Internode due to it's stability and customer service, I just couldn't justify the cost increase at the time.

I'm off contract with Westnet end of June.
Say I order churn on June 30th do I get the free churn or does the churn need to complete in June for this offer to apply?

You just need to get the order in online before the end of 30th June. The applicable churn rate is 'stamped' into each online order at the time its made.

Simon Hackett writes...

You just need to get the order in online before the end of 30th June. The applicable churn rate is 'stamped' into each online order at the time its made.

Thanks Simon

sciron writes...

From everything i've seen from the man in these forums, it's never been about the money/profit, he's in this for something much bigger than himself.

He likes a challenge. Must do. He's certifiable though, even if in a good way. :)

kaz writes...

So I'm coming back

That's the words we like to hear. The grass is still just as fast growing and crazy reliable as it used to be over here. :)

Thank you Simon.

I've been trying to get one of my friends off Bigpuddle for a while now and now you have done something that appeals to the accountant in her!

That's the words we like to hear. The grass is still just as fast growing and crazy reliable as it used to be over here. :)

Glad to hear it...................:)

Man that sucks, I churned over on the 24th of last month and had to pay the $40 to do so... now just a couple of weeks later its free to do it all the way until end of June.

Bleh!

GamerGirl27 writes...

now just a couple of weeks later its free

That's life!
Purchased a 60G iPod in 2005 two weeks later Apple bought out the Video Ipod at the same price. Again in 2007 I purchased a Mac Mini 4 days before the date Apple would allow a free update to OSX 10.5.0.

It sucks! but as I said that's just life.
You win some you loose some. Late 2007 some bas...d stole my Ipod now due to insurance I have a 160g video Ipod.

On topic Internode as usual are proving again, why they are the best ISP in Australia.

Pumpkin writes...

Timing all my life has been not good :(

Especially since you chose an unfortunate username!

Pumpkin Eater writes...

Especially since you chose an unfortunate username!

Hahaha lmao!
Classic!
:)

Pumpkin Eater writes...

Especially since you chose an unfortunate username!

*I'm too young to die*

I meant to call you on your username a while ago, late as usual:)

Any one considering this should go for it.

This is how I joined Internode a few years ago... via a free churn and I'm still here :)

Pumpkin Eater writes...

Pumpkin writes...

Timing all my life has been not good :(

Especially since you chose an unfortunate username!

Mushroom is worse....kept in the dark and fed bullshit

Churn wasnt around when I joined internode :(

SNIPER writes...

Mushroom is worse....kept in the dark and fed bullshit

That sounds like me at work ;)

Sorry to re-ask this as I have seen an answer posted previously in other threads, but after 15 mins of searching for it, I gave up.

1. I am coming home from aaNet. They are not listed, (I remember someone saying use Eftel or similar to that, but they aren't listed as well). I take it I simply use "other provider"?

2. New question, I have gone all the way through the churn process, up to and including posting my cc details. I have to confirm the order, but I haven't specified a churn date yet? Do I get to enter that somewhere?

EDIT: Once I recall there was a free Nodephone 1 setup with a new account. Does this count for a churn, or is that not a current offer.

Regards

Jason

Stuff it, I decided to go past that page and see if the churn date was there..... but it wasn't. It now says that my service will be provisioned within 3-5 working days. Smack bang into the first few days of my next billing period with aaNet. Anyway to delay this?

Regards

Give accounts a call Monday when they are in the office and see what they can do, I'd send them an email immediately and then reference that on the phone when I call. No harm in asking.

I suspect most people are keen on the ASAP option usually.

Regards Brian

All done, all cancelled, resubmit closer to my end of plan date. Thanks node.

Simon,

I did a fast Churn and got connected to Internode on Thursday may 8 and it definately wasn't free. I coped a $275.85 bill and all that was on the invoice was "New Activity.

I did have 3 moths left on my Bigpond Plan and I called Bigpond and they said if I was to break the contract it would cost me around $70.00 only.

Even if this is the case surely Internode would not be passing on the penalty to change to Internode.

I have had line Sync issues since day 1 which I never had with Bigpond and I'm an IT person and have alot of expereince with ADSL technology.

I'm not real happy I have to say with Internode services or support I have put in several support requests fomr last week and only received one reply saying its probably your modulation which I have hard set to G.DMT and then tellling me to check my line filters. I have several line filters and 2 ADSL Modems and have hardly ever had an issue with Bigpond.

I think Internode have slipped up here.

Peter

peter05 writes...

I coped a $275.85 bill and all that was on the invoice was "New Activity.

Hi peter05,

The best way to get an answer to your question would be to talk to the accounts department.

One possible thing could be it's your first 3 months in advance? This would depend on what plan you chose and how frequently you selected to pay it.

J

peter05 writes...

I have had line Sync issues since day 1 which I never had with Bigpond and I'm an IT person and have alot of expereince with ADSL technology.

Did you churn from an ADSL1 to ADSL2 connection at all? What was the plan cost that you signed up for, and did you opt for quarterly or monthly payments?

I'm not in a position to explain the bill (know no particulars) but if you churned from an ADSL1 plan with Bigpond (256/512/1500/8000) to an ADSL1 plan with Internode (ADSL Standard/Plus) then your line sync would remain the same - ie. both are provisioned from the exact same DSLAM port. Unless somehow your router was being remotely configured by Bigpond and they deliberately crippled and modified your settings prior to the change, everything should continue functioning normally. Even if Telstra could be accused of dirty tactics (cough) Internode cannot be held accountable for their actions.

I've churned 3 times (iiNet (6 months) > aaNet (6 months) > Internode (3.5 years and counting)) and have never had a single line sync issue. Try an alternate modem - yours could be on the fritz.

peter05 writes...

I have had line Sync issues since day 1 which I never had with Bigpond and I'm an IT person and have alot of expereince with ADSL technology.

As was pointed out elsewhere, you did mention synch problems when using your previous service:

/forum-replies.cfm?t=967983&p=2#r30

Line synch dropouts/problems are generally a physical line issue.

Please do work with our Helpdesk staff - they are very good at what they do and they can generally get to the bottom of such issues.

If the line problem is within the Telstra network they can have the issue investigated and hopefully rectified. If the problem lies within your household cabling they can offer advice on how you can get that attended to.

It is best to discuss such a problem with them over the telephone so they can run through a series of diagnostic checks with you and get further information without resorting to a drawn out series of e-mails.

Yes its not very clear.

I opted to pay quarterly but it didn't mention anything about paying in advance. Its not clear on this on their web site. Or I missed something.

Hoping I can get an extension :)

Peter

At the Unanderra Exchange where I am connected to Internode use the Optus DSLAM where as when I was using Bigpond it went through the Telstra DSLAM.

The DSLAM port may infact be different hence LineSync issues but then again you may be right and my port may be the same.

A friend of mine churned from Bigpond a month ago to a differnt ISP not on Unanderra exchange and he had the same issues I had.

I wonder if Telstra are downgrading the ports when people churn from Bigpond to another ISP.

Keep you posted.

Peter

Can you pick a day for the churn ? My current account with TPG runs out on the 6th of July. Can I sign up beforehand to get the free churn and churn on that date ? or does it go thru immediately

I just got confirmation that my churn back to Internode is in the system. All going well, I should be back on Friday. :)

Gareth Hall writes...

Can you pick a day for the churn ? My current account with TPG runs out on the 6th of July. Can I sign up beforehand to get the free churn and churn on that date ? or does it go thru immediately

When you submit your churn, it will take 3-5 business days, so no, you can't pick your exact date.

As for submitting it in advance, you will have to speak to Internode about that, but I suspect it is an automated process.

What I did was use up most of my download allowance from TPG and submitted my churn. My TPG account runs out on 7 Jun but I am churning now.

Runeflinger writes...

- Usenet is what us youngins were using before P2P was born.
- Usenet is what us mature users were using when Napster fell.
- Usenet is what us experienced users were using when some were posting 'Have you got a letter from <x> threatening legal action for sharing files'

Wow... I only used usenet as a precursor to forums! Before all these fancy-looking web-based forums came about, USENET was where you'd go to for any sort of discussion. Those were the pre-spam days too. I used DOS SNUUPM to pull email and news over UUCP with UUPC before replacing SNEWS with tin. :)

John.H writes...

I just got confirmation that my churn back to Internode is in the system. All going well, I should be back on Friday. :)

Ditto here. :)

I am thinking of churning - but would like to end up with a SOHO ADSL 2+ plan - I want the static IP.

From the website it seems that I am up for a two stage transfer:

1. churn to Internode ADSL plan - 3 to 5 business days
2. upgrade from ADSL to ADSL 2+ (my local exchange is enabled)

I have a couple of questions.

If I churn to a SOHO ADSL plan with static IP address will this address change with a change to ADSL 2+?

How long will the upgrade from ADSL to ADSL 2+ take?

Cheers

SteveinOz writes...

From the website it seems that I am up for a two stage transfer:

1. churn to Internode ADSL plan - 3 to 5 business days
2. upgrade from ADSL to ADSL 2+ (my local exchange is enabled)

If you are with an ISP that does not participate with SST, then yes

If I churn to a SOHO ADSL plan with static IP address will this address change with a change to ADSL 2+?

Nope

How long will the upgrade from ADSL to ADSL 2+ take?

SSM = 3-5 days - no downtime (well a few minutes and a resync)

you have quoted blah blah...

SteveinOz writes...

If I churn to a SOHO ADSL plan with static IP address will this address change with a change to ADSL 2+?

You should be able to keep the same IP address, but you might need to contact Internode beforehand to make sure that it happens.

How long will the upgrade from ADSL to ADSL 2+ take?

AFAIK you'll just have to schedule it for the start of your next month.

IE - You'll do 1 month of 'normal' ADSL, and then be migrated to an ADSL2+ port.

SteveinOz writes...

From the website it seems that I am up for a two stage transfer:

1. churn to Internode ADSL plan - 3 to 5 business days
2. upgrade from ADSL to ADSL 2+ (my local exchange is enabled)

Or you could use SST (as alluded to above), which does it in one go. It'll cost more tho ($99 SST, vs $49 SSM + Churn, usually $39 but free at the moment).

It depends on what ISP you are currently with...?

peter05 writes...

I though Internode would have been a bit lenient with this but obviously not :(

And then what about people who applied the day before you? Or the day before that? Or the day before that? And so on ... and so on ... and so on ...

As soon as they start making 'exceptions' for certain people, then it just opens up an even bigger can of worms.

There's ALWAYS going to be someone who misses out by a day, so what the hell are they supposed to do?

My free churn took effect this afternoon so I'm back and I only had about 1/2 hour downtime.

John.H writes...

My free churn took effect this afternoon so I'm back and I only had about 1/2 hour downtime.

Yep mine took effect this morning, no downtime at all here, and no dropouts since being back with Node. :)

Thanks for all your replies. Stage 1 of my churn away from my existing provider occurred today with a successful churn to Internode ADSL 1 plan. I was on an 8Mb plan previously but the speed ground to a crawl in the past few months so I am now on a 1.5Mb SOHO plan with static IP as of today. All went very smoothly with very good communication from Internode both via email and SMS. You seem to have a very good business process.

I have already applied for a single service migration to ADSL 2+ which is available at my exchange. It will be interesting to see how the second stage goes but I expect that it will go fine by my earlier experience.

The only minor glitch which was quickly clarified by tech support is that it take a few hours after you first log in to be able to access the Internode toolbox to change aspects of your account.

All in all a great experience so far.

Kudos to Internode.

a quick question guys....

im currently on 1.5 with Adam. I had some line problems when I was on 8meg so they put back on 1.5. Telstra have fixed these problems now apparentely. (so they say)

Can I churn back to Node to 8meg even though im on 1.5 with Adam or do I need to be on 8meg with Adam first?

Also, just say that I do go to node with 8meg and I start having problems again (drop outs etc) I notice they also have a a free line speed change til the end of June, would I be able to take up that offer if need be? (it's only $20 so im not all that worried if I do have to pay)

cheers guys!

Blottski writes...

Can I churn back to Node to 8meg even though im on 1.5 with Adam

Yes.

Perfect timing :D

i have just finished churning from tpg today and so far all is running well nodes customer service is so much better than my old isp and so far web browsing has been great i am so glad to be away from those damn tpg proxy servers

Nice one old man.

I've been wanting to have my home on Node for ages, but you're ADSL1 plans didn't cut it over iinets, then you changed and offered me 25gig anytime. Free churn or not, I was on my way, but was a nice bonus, spent the $40 on a case of Feral.

So much freezone data about, my peak usage hardly budges. If you ADSL2 enabled MONA VALE, you'd have another 10 connections on pretty instantly.

Cheers.

I know I've read it's best to apply for a churn 8-10days before my current plan ends (with BigPond), but has anyone done this at the beginning of the billing month and still been charged for that month by BP?

falconed writes...

but has anyone done this at the beginning of the billing month and still been charged for that month by BP?

afaik they charge pro rata , which means you only pay for the days used.

is there any reason as to why Internode don't provide higher quota plans at affordable pricing like other ISP's during their offpeak hours? what happens to all the international bandwidth that doesnt get used during offpeak hours that has already been purchased by the ISP? its just going to waste isnt it?

I just put in my churn form!
Aanet has gone downhill in the last 3 months, time to bail!
I am looking forward to all the free content and of course the wow gateway (when its working!).

This is a very appealing promo actually. I'm currently with Netspace, and have been for several years. However, the peak/off peak set up is really now starting to become annoying. Even though I'm only on the 5gb/5gb plan for ADSL for $49.95, Internodes 10GB full plan for $54.95 sounds great.

Constantly watching the peak usage, with nearly a full 5 GB sitting in off peak unused each month is false economy to me. I don't download much, but having 10GB to download when I want would be nice.

Apart from the pain of having to change email addresses, the application to churn should be started in the next few days.

Hoo Roo

Simon Hackett writes...

The signup process is easy, and the transition is as easy as entering your Internode details into your router once the churn goes through – i.e. there is no significant downtime.

I have recently transfered from Telstra BigPond to Internode. (Taken advantage of the FREE Churn offer). I have a 2Wire 2701HGV-W Home Gateway. I was just wondering how to confiure it to work with Internode.

Also, with BigPond, the connection was shared between two laptops via Wi-Fi. Will this still be possible at Internode?

Does anyone else using Internode have a 2Wire 2701HGV-W Home Gateway? If so how did you configure it and does it work?

If you can help me; (particularly, Simon or any of the staff at Internode,) I would be extremely grateful.

Just put in my churn today – looking forward to coming over to the 'Node from Westnet!

TracidTrax writes...

is there any reason as to why Internode don't provide higher quota plans at affordable pricing like other ISP's during their offpeak hours?

because they dont have to. they arent the cheapest, never have been (as far as i know), if you just want cheap there are plenty of isps that cater to that.

what happens to all the international bandwidth that doesnt get used during offpeak hours that has already been purchased by the ISP? its just going to waste isnt it?

node doesnt really have any offpeak hours, i think there used to be a 3 hour window between 3-6am at one point but i doubt that exists any more. considering that node have never had offpeak plans (as far as i know) then everyone here is used to downloading at whatever time they want which eventually generates no off peak zones to work with so theres no real point in offering offpeak plans.

there are other threads already around if you want to continue discussing it but it's OT for this one.

rjsquires writes...

Does anyone else using Internode have a 2Wire 2701HGV-W Home Gateway? If so how did you configure it and does it work?

First of all, as long as you don't change any settings in your modem relating to your shared Wi-Fi, it will carry on perfectly fine as you had it before.

As Simon says above, you just need to change your Bigpond username and password, to your new Internode username and password.

You can do this by accessing the modem here:
http://10.0.0.138/

Perhaps download the manual to your modem from here of a full explanation:
http://www.2wire.com/pages/pdfs/5100-000326-000.Rev.A.pdf

It looks like you have to click on "Broadband Link" and then "Advanced Settings". See Page 21 of the document for the screenshot.

Otherwise, call Internode tech support on 13 NODE. They should be able to get you up and running.

Yes! Thankyou but where do I enter these preferences (listed from Internode's General settings page?)

ADSL Username: username@internode.on.net
Encapsulation: PPPoA / VC MUX – Standard ADSL
Authentication Method: CHAP or PAP
Supported Modulation Types: G.DMT (Standard ADSL)
VPI/VCI: 8/35

rjsquires writes...

Yes! Thankyou but where do I enter these preferences (listed from Internode's General settings page?)

They're pretty much the same as for Bigpond- all you really need to change is the username & password, as mentioned above. Leave everything else as it is & it will work :).

Note that the username includes '@internode.on.net', ie is you choose rjsquires it would be 'rjsquires @ internode.on.net'

Thank you to everybody for all your help. I will try what has been suggested and let people know if their solutions work. (I churn on Monday)