Whirlpool

From www.adsl2exchanges.com.a...hp?Exchange=SRTN

They report that Primus will be dslaming the somerton exchange 'soon'. Does anybody have any info. on this? I've checked the Primus website but I can't seem to find any info. on it though I haven't checked the site properly.

If any1 has any info. about how long it will take before Primus does dslam the exchange it would be greatly appreciated because I'm currently thinking of changing to an adsl1+ plan and there would be no point if the exchange were to be dslam'd in the next month or two.

Thanks.

i can only say, patience is a virtue.

but I believe that they are working on it.

Apparently more and more DSLAMS have been activated with ADSL2+ services every month.

It does look like full steam ahead.

but it will only apply to exchanges that are FIBRED.

I would strongly recommend calling Primus to find if your Somerton exchange is actually fibred or not.

if it is fibred, then they will be upgrading the dslam port cards over to ADSL2 complaint cards soon.

if it isn't fibred.......well, as Dirty Harry would say "your shit out of luck".

ok thanks mate

Peter023 writes...

They report that Primus will be dslaming the somerton exchange 'soon'. Does anybody have any info. on this? I've checked the Primus website but I can't seem to find any info. on it though I haven't checked the site properly.

Don't have any info yet, I'll let you know if I can find anything else.

Regards,

Rory

Hi , I made the same enquiry to their tech dept. a few days ago , answer was that it "should" be up and running by January 2008.

Hope this helps .

boltos writes...

Hope this helps .

Sure does!

Ty for the replies. Should be good if it goes ahead.

boltos writes...

Hi , I made the same enquiry to their tech dept. a few days ago , answer was that it "should" be up and running by January 2008.

That's the best news I heard in a long time :)

I hope other providers will add their equipment as well since primus requires you to bundle your telephone with ADSL

so, a primus forum rep says "no more info as yet", and a call centre rep says "early 2008"

so.. who is telling porky's?

maybe there is a grand plan for all of this after all! :-)

lol

oh hey another somerton exchanger

I'm suprised they're doing it to be honest, given how small the exchange is in comparison to ones like Glenroy, Broadmeadows etc.

Can't wait for ADSL2 though: tinyurl.com/2dxa88 :)

Im on Somerton exchange too and am eagerly awaiting ADSL2+

Im in Roxburgh Park though and I hear a lot of houses in Roxburgh Park are on RIMS, it will be just my luck that I am on one. I am syncing at 8032/384 at the moment on ADSL1

LoM writes...

Im in Roxburgh Park though and I hear a lot of houses in Roxburgh Park are on RIMS, it will be just my luck that I am on one. I am syncing at 8032/384 at the moment on ADSL1

I'd be guessing that you're not with iPrimus at the moment.

Check www.adsl2exchanges.com.au (choose the detailed summary option) to see if you're likely to be on a RIM/CMUX in a road-side cabinet - if you are then you'll be stuck with Telstra-wholesale'd ADSL.

Mr Tux writes...

I'd be guessing that you're not with iPrimus at the moment.

Im not, but I will be if/when they install ADSL2+ at Somerton :)

Check www.adsl2exchanges.com.au (choose the detailed summary option) to see if you're likely to be on a RIM/CMUX in a road-side cabinet - if you are then you'll be stuck with Telstra-wholesale'd ADSL.

I have never noticed the part that tells you about RIMS, I will go have another look now. Cheers

When I go to the "Detailed Summary" bit and put in all my details and then click "next", it just refreshes the page, removes all my details, and presents me with the same form again. Me thinks its broken?

LoM writes...

Me thinks its broken?

It doesn't appear to be broken.

I entered my details in to it, using both Firefox (2.0.0.9) and IE7 - both working fine.

I been in roxburgh park for 4 years now and 6 months ago i joined up with Iprimus ADSL1 8mbps and im only reciving 2mbps coz apparently thats all my line can handle.. is anyone else here on iprimus 8mbps plan?
..

Lom which provider are you with i rather go with them and get what im paying for.. currently paying for 8mb plan but only getting 2mb apparently coz thats all my line "supports"

FiniX2k7 writes...

6 months ago i joined up with Iprimus ADSL1 8mbps and im only reciving 2mbps coz apparently thats all my line can handle..

get what im paying for.. currently paying for 8mb plan but only getting 2mb apparently coz thats all my line "supports"

Well the up-to-8Mbps plans are cheaper than 1.5Mbit plans, so you are getting what you pay for (which is a service faster than 1.5Mbit)

Your exchange will get upgraded soon, and when that happens you'll be able to get a little bit faster depending on how far you are from the exchange and the quality of your telephone service.

You could also switch to ADSL2+ when that upgrade happens and get a little bit more speed, as long as you have a compatible modem.

Due to the exchange being full, you wont get a faster speed from anyone else.

I'm still waiting on Vic Park, WA. It's been soon for a while.

I'm less than 100 meters from the exchange so no line attenuation problems for me (I hope).

Any updates on the exchange ? Do u have a primus page where one can check any deveopments ? When is it proposed to start/finish ?

SRTN is live and active - we have customers on it already

i can't remember if it's ADSL2+ enabled, but it's definitely in there and working

whim me your username/phone number if you like - i'll run some checks on monday when i'm back at work and let you know what you can get :)

or you could probably try livechat right now - they should be able to tell you

Thanks mate i am after ADSL2+ activation on the exchange

Whattttttt? Is there ADSL2+ on the SOMERTON exchange now!!!

no, iprimus is saying they'll put it there but no word yet

Dang :(

unique7 writes...

Dang :(

dang indeed

Any new news on this lately?

looks like now we can get adsl2 through bigpond, so hurry up primus, or you'll lose alot of potential customers.....fibre somerton.....

jason penser writes...

looks like now we can get adsl2 through bigpond

really?

hmm

removed

I been with iprimus for 2 years now and i know the whole time they have stiched me.. they did one checkup at the start and said oh well lets just set this guy onto a 2000/512 when it should be 8000/512 what im paying for..but im here keep finding out people are getting almost upto 6000-8000syncs.. Great way to take care of there customers i tell ya.. paying $134 a month for 500kb faster then 1500.. Anyways now telstra has ADSL2 support on my exchange somerton so im leaving here for good.. I mean least what they could of done is lowered my price as im paying for 8000 which i never got.. Im pretty sure if i had a time i can set up a really good law suit.. as they kept promising me that they will bump up my speed once the exchange is fixed and so on.. BUT WHEN I SPOKE TO TELSTRA They clearly told me i am capable of being sync at 8000/512 not 2000/512.. just proves out how much iprimus cares about there customers.. at least they can refund me the 75% of the service that was advertised that i wasnt getting.. Does anyone agree?

FiniX2k7 writes...

and said oh well lets just set this guy onto a 2000/512 when it should be 8000/512

Hi FiniX2k7

On exchanges where we have limited backhaul (bandwith to link the exchange to our network) we have to limit bandwidth into that exchange. If we do not limit the bandwidth for customers connected to such an exchange one customer would be able to download fast enough to use up the entire capasity of the exchange, leaving the Internet unsuable for all other customers.

The cost to put 2Mbps into an exchange that does not have fibre is about 20 times the cost we charge for a 2Mbps ADSL service, so as you can imagine we are working to fibre all of our exchanges as quickly as possible.

Once an exchange is upgraded to have a Fibre or similar high speed link customers can then be provided with faster speeds (like 8Mbps or ADSL2+)

The reason why this was a problem was because back when we first began installing DSLAMS the focus was getting customers off Telstra wholesale and onto our own Network for Telephony and ADSL, meaning we can sell the products cheaper, whilst also making a larger profit.

Because the focus was not on higher speed broadband, the sites for our equipment were chosen purely based on where we had sufficient existing customers to connect to our equipment. We did not factor in the availablility of Fibre connections as at the time using several E1 links was adequate.

This is no longer the case, due to the shift in market focus towards higher speed services like ADSL2+ and for existing exchanges we are working to get them connected to Fibre backhauls as quickly as possible.

Fortunatly for exchanges that were also chosen by other providers, we can purchase fibre from third party companies, but for exchanges (like Somerton) where we're the only non-telstra provider in there, we can not do this, and either have to install fibre ourselves or pay another provider to do it.

It is also worth noting, that we price our ADSL2+ and up-to-8Mbps plans in such a way as to account for the fact that many people will only obtain slightly faster than 1.5Mbit, so in such plans you do not pay for 8Mbit or 24Mbit, you pay for "Faster than 1.5Mbit" and the amount of data offered in the cap.

We will always consider such factors when pricing a plan, so that there is no significant loss of value to people whom through no fault of their own can not achieve the maximum theoretical speed of a product offered.

We appreciate that you're frustrated and extend our patience, personally I would recommend, if you are looking to reduce the cost of your bill you consider one of the DSL+ Plans until such time as your exchange can be upgraded to support higher speed ADSL.

www.primus.com.au/Primus...roadbandInternet

Cheers

Rory

still no idea when will the dslams be installed into the somerton exchange.. iprimus it taking there sweet time.. at least keep us notyfied so we know to wait or go with bigpond unfourtantly...

FiniX2k7 writes...

still no idea when will the dslams be installed into the somerton exchange.. iprimus it taking there sweet time.. at least keep us notyfied so we know to wait or go with bigpond unfourtantly...

The main problem in particular with Somerton is that it has no space for anyone else to put a DSLAM in, so we're the only ones other than Telstra in there, and its not very close to any existing fibre loops, so it will be real hard to get fibre into there.

Jay might be able to give more updated info on what is happening with Somerton.

well i just rang em they told me they will transfer me to sumone to upgrade and i been on hold for 45mins..

Rory McMahon writes...

The main problem in particular with Somerton is that it has no space for anyone else to put a DSLAM in, so we're the only ones other than Telstra in there, and its not very close to any existing fibre loops, so it will be real hard to get fibre into there.

Jay might be able to give more updated info on what is happening with Somerton.

We're the only company besides Telstra with a DSLAM at SRTN, so there's nobody else with a fibre loop going anywhere near SRTN.

We're waiting on a 3rd party for the backhaul at the moment, the most recent estimation i've seen puts it around may-june for an expected install, however as far as i'm aware this is NOT a firm date, so it's subject to change.

Ok Primus, I was very very close to signing up with another ISP, but once i saw the 6month disconnect fee, I decided, "what if primus have adsl2 in somerton by then?" so i'm giving it till the end of the financial year Jun 30 2008

Jay Dixon writes...

We're the only company besides Telstra with a DSLAM at SRTN, so there's nobody else with a fibre loop going anywhere near SRTN.

i have mentioned it in another thread that OPTUS has a huge exchange less than 1km from Somerton (TELSTRA) exchange. i think that OPTUS is Campbellfield exchange.

so this means OPTUS exchange does not has fibre at all (sounds funny).

AIKZ5 writes...

so this means OPTUS exchange does not has fibre at all (sounds funny).

Would just mean that a provider needs to be found to get 1km of fibre laid.

Not as easy as it sounds... you have a truck roll, council approval, dig streets... plus most of the underground pipes are owned by Telstra so laying 3rd party fibre down some of them would be out of the question if Telstra chooses not to give access to them.

Primus is looking at June/July as Jay has advised but this is not concrete as Somerton is one of those exchanges that will be tricky...

/forum-replies.cfm?t=812482&p=34#r677
/forum-replies.cfm?t=812482&p=35#r695

Mіck writes...

Not as easy as it sounds... you have a truck roll, council approval, dig streets... plus most of the underground pipes are owned by Telstra so laying 3rd party fibre down some of them would be out of the question if Telstra chooses not to give access to them.

if council or any other local body is problem, let us know, we can talk to our local representative, and mayor to resolve this kind of issues.

Canceled Iprimus and now with Bigpond ADSL2 Roxburgh park.. and Man does it rock i bought a game of STEAM which was about 850mb Downloaded it in 6-7mins at 1.8m/bs yes MEGABYTE not BIT a second lol say goodbye to ADSL1 and in with ADSL2 :D

Mіck writes...

... you have a truck roll, council approval, dig streets... plus most of the underground pipes are owned by Telstra so laying 3rd party fibre down some of them would be out of the question if Telstra chooses not to give access to them.

Maybe you need to do what these people did :

ecoworldly.com/2008/05/1...the-sewer-system

the citizens, it seems, are having the last laugh as it has been reported this week that the town is to be the first in the UK to make use of the sewer system in a whole new way

Rather than rely on the rather un-environmentally friendly process of digging up swathes of countryside and road to lay cables, H2O Networks Ltd have been called in for the gig.

As is so often the case, simple ideas seem to have manifest benefits and using sewer systems to lay fibre optic cables is a case in point.

As already stated, there is no need to dig up roads.

any updates about anything ?

OzWolfbane writes...

any updates about anything ?

I'm wondering too.

PS: Can I get ADSL2 with Exetel if Primus enable ADSL2 here? Or just with Primus?

Somerton is in for September 2008

Fiber installation ?

OzWolfbane writes...

Fiber installation ?

Yes for cut over from E1 to Fibre.

Remember though leadtimes are subject to change. This is the date I am currently getting when checking the planned roll outs of exchanges.

its something :) thanks

So when Primus enable it I can get ADSL2 with Exetel?

Mettalic writes...

So when Primus enable it I can get ADSL2 with Exetel?

i dont think they wholesale , correct me if i am wrong

They do.. wholesale voice and data

perceptor writes...

They do.. wholesale voice and data

So in conclusion I can get ADSL2 with Exetel when it's enabled? :D

No. ;P

:(

are we there yet?

So I'm still not 100% sure whats gonna happen.

Are Primus going to wholesale ADSL2 meaning I can get it with other ISP's?

Mettalic writes...

Are Primus going to wholesale ADSL2 meaning I can get it with other ISP's?

No, we don't wholesale our ports.

well today i called primus and the representative said that it is scheduled for september 2008. the man also said 4-5 weeks from now. they also said that we are currently working on upgrades at the exchange. :)

kriptik writes...

the representative said that it is scheduled for september 2008.

Same date as posted here /forum-replies.cfm?t=832671&p=3#r44

However this is subject to change, but i checked the roll out schedule now and it still says Sep 2008 so hasn't moved yet :-)

Do we have a firm date yet? I just moved to Iprimus in Somerton, went down from 8mb to 1.5mb and waiting patiently for somerton to be fibred...

Thanks

Idaf Eioutenz writes...

Do we have a firm date yet? I just moved to Iprimus in Somerton, went down from 8mb to 1.5mb and waiting patiently for somerton to be fibred...

i hope you did not lock yourself in 24 months contract with iPrimus :)

its just pathetic the way how our area is being treated when it comes to ADSL2+.

its 4th September, and i will check this thread on 4th Jan, iPrimus staff will be here with sweet stories, LOL.

cheers

Somerton and South Morang are now fibred

Great News!

Thanks Mick!

Idaf Eioutenz writes...

Do we have a firm date yet? I just moved to Iprimus in Somerton

Somerton has been fibred. You can signup for ADSL2+ now.

EDIT: Mick beat me to it.

This service is NOT available to you on SRTN exchange. Click here to verify which exchange you are on.

this is from Iprimus plans page on whirlpool. can you confirm if its true or not for ADSL2+? ta

Yes, Somerton has 2+
BroadbandChoice might not be updated yet.

I just want to confirm i can now get primus max adsl2 with 20 gig?

they said that we dont have ports left and i cant get it :(

kriptik writes...

they said that we dont have ports left and i cant get it :(

now this is beauty where Primus claims to have ADSL2+ in Somerton Exchange but during weekend all ports are gone.

should i call this "MAGIC", lol.

I am unable to check the number of free ports at the moment.

However, if you are already connected to a DSLAM port, we can now switch you over to an ADSL2+ profile.

AngusWolfcastle writes...

However, if you are already connected to a DSLAM port, we can now switch you over to an ADSL2+ profile.

i am not currently Primus user, but if i want to join for 12 months, what are my chances to get ADSL2+ in Somerton exchange?

i signed up today, and according to sales person it would take max 7 days to get connected.

3 days gone, and haven't heared anything from iPrimus :(

after 7 days gone, contacted iprimus team on live chat, and now person came with totaly different time frame.

according to this new timeframe, it will take 3-4 weeks atleast.

and by then if iprimus will tell me that there are no more ports available in Somerton exchange, what would i do????

Is it true that the primus max plan is the same as optus, in that it lets you go 300mb over your limit, and charges at 15c per meg?

Idaf Eioutenz writes...

Is it true that the primus max plan is the same as optus, in that it lets you go 300mb over your limit, and charges at 15c per meg?

The PrimusMAX 1500/256 2gig and 7gig plans caps to dial-up after the limit is exceeded. The only exception is the PrimusMAX 20gig plan which has excess usage charges at 15c per mb.

AIKZ5 writes...

and by then if iprimus will tell me that there are no more ports available in Somerton exchange, what would i do????

AIK,

Email your username to wpenquiry@primustel.com.au, if you are now being told 3-4 weeks there would have to be a reason behind this.

Thanks,
Mick

much appreciate that Mick, i just sent email to above address for your review.

Mick, is it capped at a certain amount? and then shaped? ie like optus, which is capped at 2gig, though costs $300 extra?

AIKZ5 writes...

much appreciate that Mick, i just sent email to above address for your review.

Checked it for you.

The exchange is out of SSS ports but has plenty of Combo ports. So to give you ADSL2+ we need to migrate your line to ULL and then you'll have ADSL2+ this is where the order has gone over 7days.

Your account was signed up for phone and ADSL on 09/09/2008. The phone commenced billing to Primus on 13/09/2008 from your previous carrier so we were then able to put the line into migration as it became a Primus billed service. The migration is due to complete on 25/09/2008 which is when ADSL should be active and you have been assigned a port for ADSL2+.

Unfortunately it will be a few days longer, however in the end you'll have ADSL2+ with us :-)

Thanks,
Mick

Mіck writes...

The migration is due to complete on 25/09/2008 which is when ADSL should be active and you have been assigned a port for ADSL2+.

Unfortunately it will be a few days longer, however in the end you'll have ADSL2+ with us :-)

Thanks,

Mick

sorry i dont know much about SSS ports or Combo ports :(

thanks Mick for your quick response, so does this mean that my adsl2+ will start from 25/09/2008 or on some later time?

"]

i have applied with primus last week and today they said that there is no ports . i have been waiting for 4 months for adsl and still nothing.

Will there be any ports left in Januarary you guys think?

Also, what's this SSS or Combo stuff? How do I check which one I am.

AIKZ5 writes...

thanks Mick for your quick response, so does this mean that my adsl2+ will start from 25/09/2008 or on some later time?

Yes it should start from this time. Have your modem plugged in and when the DSL light goes solid you're right to go :-)

kriptik writes...

i have applied with primus last week and today they said that there is no ports . i have been waiting for 4 months for adsl and still nothing.

Send me your customer number to wpenquiry@primustel.com.au and we will check the progress of the order.

Mіck writes...

Yes it should start from this time. Have your modem plugged in and when the DSL light goes solid you're right to go :-)

thats great Mick, but i have not received my pwd yet :(

do i need to call customer service to obtain my pwd???

Hi Mick, how long does it take for adsl2 speed to be applied now that I have switched to primus max adsl2? is it the billing period OR is it just the profile taht needs to be changed?

Mіck writes...

progress of the order.

the order was cancelled becasue of no ports.

here is my speed test result with iPrimus Sydney link on ADSL2+

this is pathetic or any word more than pathetic:

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 26/09/2008 @ 09:20 PM

Mirror: iPrimus (Syd)
Data: 600 KB
Test Time: 12.28 secs

Your line speed is 398 kbps (0.4 Mbps).
Your download speed is 50 KB/s (0.05 MB/s).

how far are you from the exchange.

kriptik writes...

how far are you from the exchange.

Line of Sight: 1862 m
Estimated Cable: 2700 m
Estimated Attenuation: 38
Estimated Maximum Speed: 9000

source: http://www.adsl2exchanges.com.au

here is result of test i just finished with:

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 29/09/2008 @ 08:54 PM

Mirror: iPrimus (Syd)
Data: 15 MB
Test Time: 147.59 secs

Your line speed is 849 kbps (0.85 Mbps).
Your download speed is 106 KB/s (0.1 MB/s).

Well I am finally upgraded to adsl2, and i am getting about 12.5mb sync speed, still not what i expected, according to adsl2exchanges should be the full 24mbits, as I am fairly close to the exchange... I'm not sure if its my modem (Belkin 7633) that is causing this, I guess i'll knwo when my new netcomm modem arrives from primus...

my problem is still same like before :(
edit: sorry actualy its worst than before :(:(

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 04/10/2008 @ 04:16 PM

Mirror: iPrimus (Syd)
Data: 15 MB
Test Time: 219.46 secs

Your line speed is 571 kbps (0.57 Mbps).
Your download speed is 71 KB/s (0.07 MB/s).