Whirlpool

Hi all,

Primus has now offically launched ADSL2+!!

Please see this product page located at: www.primus.com.au/Primus...roadbandInternet for all plan details.

Please keep any questions about ADSL2+ in this thread.

PLEASE FIND BELOW A LIST OF ALL EXCHANGES PRIMUS OFFERS ADSL2+ ON AND THIS WILL BE UPDATED AS THEY ARE MADE AVAILABLE

PLEASE NOTE YOU MUST BUNDLE YOUR TELEPHONE LINE WITH PRIMUS TO HAVE ADSL2+.

ACACIA RIDGE - QLD
Avoca Beach
Albion
ASCOT- QLD
Albury - NSW
Alexandra Hills
Aspley
ARMADALE - WA
Arundel
ASCOT-VIC
ASHFIELD-NSW
Ashmore
Avalon
BALACLAVA - VIC
BALGOWLAH - NSW
BALMAIN - NSW
BANKSTOWN - NSW
Batman - VIC
BAYSWATER - VIC
Bundaberg
Bunbury
BROADMEADOWS - VIC
BEENLEIGH - QLD
BELMONT - VIC
Belmont - NSW
Bendigo (Short St) - VIC
BRIGHTON-VIC
Blackwood - SA
BLACKTOWN-NSW
BLACKBURN-VIC
Belconnen - ACT
Boolaroo - NSW
BULIMBA-QLD
Bundall - QLD
BROWNS PLAINS - QLD
BONDI - NSW
Botany - NSW
BOX HILL - VIC
Ballarat - VIC
BRUNSWICK - VIC
BASSENDEAN - WA
Buderim - QLD
BURWOOD - NSW
Bulwer - WA
Caboolture - QLD
CAMPSIE - NSW
CARRAMAR - NSW
Castle Hill - NSW
CAULFIELD - VIC
COBURG - VIC
CAMPBELLTOWN - NSW
Coffs Harbour - NSW
Chatswood-NSW
CHERMSIDE - QLD
Charleston - NSW
Charlotte - QLD
CHAPEL HILL - QLD
CLAYTON - VIC
CLEVELAND - QLD
CAMBERWELL - VIC
COOGEE - NSW
Corio - VIC
Corrimal - NSW
Capalaba - QLD
COORPAROO - QLD
CRAIGIEBURN - VIC
CANTERBURY - VIC
Crace - ACT
Cardiff - NSW
CREMORNE - NSW
CROYDON - VIC
CRONULLA - NSW
Cairns - QLD
Croydon - SA
CHELSEA - VIC
CHELTENHAM - VIC
CARLTON - VIC
Currumbin - QLD
COLLINGWOOD - VIC
City South - NSW
Dalley - NSW
DANDENONG - VIC
DEE WHY - NSW
Deakin - ACT
Darra - QLD
Dural - NSW
Sydney East - NSW
EDGECLIFF - NSW
Edison - QLD
ELSTERNWICK - VIC
EIGHT MILE PLAINS - QLD
ENDEAVOUR HILLS - VIC
Engadine - NSW
Everton Park - QLD
EPPING - VIC
EPPING - NSW
EDENSOR PARK - NSW
ERSKINE PARK - NSW
Eastwood - NSW
Exhibition - VIC
Ferny Hills - QLD
FIVE DOCK - NSW
Flinders - SA
Frenchville - QLD
Forrestfield - WA
FRANKSTON - VIC
FOOTSCRAY - VIC
FLEMINGTON - VIC
GREENSBOROUGH - VIC
Glebe - NSW
Golden Grove - SA
GLENROY - VIC
GRANVILLE - NSW
Greenmount - WA
GOSFORD - NSW
Gulliver - QLD
Hamilton - NSW
HARBORD - NSW
Hastings - VIC
HAWTHORN - VIC
HEIDELBERG - VIC
HIGHETT - VIC
Haymarket - NSW
Holsworthy - NSW
HOMEBUSH - NSW
Horsham - VIC
HORNSBY - NSW
HURSTVILLE - NSW
INALA - QLD
INGLEBURN - NSW
IPSWICH - QLD
JANDAKOT - WA
JAMBOREE HEIGHTS - QLD
KARINGAL - VIC
Kambah - ACT
Kewdale - WA
Kelmscot - WA
KENSINGTON - NSW
Kangaroo Flat - VIC
Kingsgrove - NSW
KALLANGUR - QLD
Kent St - NSW
KOGARAH - NSW
LAKEMBA - NSW
LANE COVE - NSW
LUTWYCHE - QLD
LIDCOMBE - NSW
LIVERPOOL - NSW
Long Jetty - NSW
Loganholme - QLD
Lanyon - ACT
Lonsdale - VIC
MADDINGTON - WA
MALVERN - VIC
Manly - NSW
MAROUBRA - NSW
Mascot - NSW
Mayfield - NSW
MITCHELTON - QLD
Midland - WA
Menai - NSW
MOUNT GRAVATT - QLD
Middle Ridge - QLD
MILLER - NSW
Minto - NSW
MIRANDA - NSW
MITCHAM - VIC
Mackay - QLD
Melba - ACT
MORELAND - VIC
MORDIALLOC - VIC
Manuka - ACT
Moolap - VIC
Mona Vale - NSW
Mooloolaba - QLD
MOSMAN - NSW
Mt Hutton - NSW
Mawson - ACT
Maroochydore - QLD
North Adelaide - SA
NARRE WARREN - VIC
NORTHCOTE - VIC
Nundah - QLD
Nudgee - QLD
Newtown - NSW
New Lambton - NSW
NORTH MELBOURNE - VIC
NEWMARKET - QLD
Noosa Heads - QLD
NORTH PARRAMATTA - NSW
Narangba - QLD
North Mackay - QLD
NORWOOD - SA
North Ryde - NSW
North Sydney - NSW
New Farm - QLD
OAKLEIGH - VIC
Ocean Grove - VIC
Orange - NSW
Parramatta - NSW
PADDINGTON - QLD
PENDLE HILL - NSW
PENNANT HILLS - NSW
PETERSHAM - NSW
Petrie - QLD
Pier St - WA
Port Kembla - NSW
PORT MELBOURNE - VIC
Palmyra - WA
Penrith - NSW
Prospect - SA
PRESTON - VIC
Port Adelaide - SA
Portsmith - QLD
PYMBLE - NSW
Quinns Rock - WA
QUAKERS HILL - NSW
RANDWICK - NSW
Richmond - VIC
Redcliffe - QLD
Redfern - NSW
REVESBY - NSW
ROCKINGHAM - WA
ROCKDALE - NSW
ROOTY HILL - NSW
RESERVOIR - VIC
Rockhampton - QLD
Rothwell - QLD
RINGWOOD - VIC
Rydalmere - NSW
RYDE - NSW
Scarborough - WA
Scullin - ACT
SCORESBY - VIC
SEAFORD - VIC
SEVEN HILLS - NSW
SHALVEY - NSW
Shepparton - VIC
Silverwater - NSW
South Melbourne - VIC
Smithfield - SA
SOUTH OAKLEIGH - VIC
SOUTH BRISBANE - QLD
Strathpine - QLD
Sebastopol - VIC
South Perth - WA
Saratoga - NSW
SHERWOOD - QLD
ST KILDA - VIC
St Leonards - NSW
ST MARYS - NSW
St Marys - SA
St Peters - SA
SUBIACO - WA
Sutherland - NSW
SUNNYBANK - QLD
South Yarra - VIC
Tingalpa - QLD
The Gap - QLD
THORNBURY - VIC
TARNEIT - VIC
Townsville - QLD
Toowoomba - QLD
TOORAK - VIC
Terrigal - NSW
Toronto - NSW
TOOWONG - QLD
TALLY HO - VIC
Unanderra - NSW
UNDERCLIFFE - NSW
UNLEY - SA
Fortitude Valley - QLD
Wacol - QLD
Wagga Wagga - NSW
Wangaratta - VIC
WAVERLEY - NSW
Waymouth - SA
Wendouree - VIC
Wellington Point - QLD
West Adelaide - SA
WETHERILL PARK - NSW
WHEELERS HILL - VIC
Windsor - VIC
WOLLONGONG - NSW
Wallsend - NSW
Wellington - WA
Wooloongabba - QLD
Wolfe - NSW
Woy Woy - NSW
Warilla - NSW
Waterford - QLD
Wurtulla - QLD
Wynnum - QLD
Yeronga - QLD

Carlingford - NSW
Frenchs Forest - NSW
Kellyville - NSW
Elizabeth - SA
Glenelg - SA
Glenunga - SA
Semaphore - SA
Doncaster - VIC
Sunshine - VIC
Gosnells - WA
Kooyong - VIC
Applecross - WA
East Kew - VIC
Manning - WA
Attadale - WA
Ascot - WA
Cottesloe - WA
Doncaster East - VIC
Camp Hill - QLD
Salisbury - QLD
Edwardstown - SA
Nedlands - WA
Wembley - WA
Spearwood - WA
Albany Creek - QLD
Coombabah - QLD
Eltham - VIC
Hetherton - VIC
Lyndhurst - VIC

ACT CVIC Civic
ACT BLCN Belconnen
ACT CRCF Crace
ACT DKIN Deakin
ACT KBAH Kambah
ACT LNYN Lanyon
ACT MNKA Manuka
ACT MWSN Mawson
ACT MLBA Melba
ACT SCLN Scullin

Pity you don't offer plans without phone bundling as I would probably be interested in moving some of my customers over to your plans.

Just out of interest where is the POP that these ports connect to ?
IE: one pop for all users regardless of state or do you have POP's in each state ?

I can't use Netspace as they have all their ADSL 2+ customers connected to a VIC pop, this would add extra latency for users outside of VIC for VPN and RDP/VNC sessions.

Great news. How does one find out which exchanges are ADSL2+ enabled by Primus? Thanks.

adsl2+ whats the big deal ill never be able to get it primus hate me and my damn exchange i swear its a personal lol

Boostland writes...

Pity you don't offer plans without phone bundling as I would probably be interested in moving some of my customers over to your plans.

Maybe down the track but at this stage we are not offering ADSL2+ over SSS. They are offered more along the lines of Optus DSL Direct. It is also dependant on the card at the exchange.

Just out of interest where is the POP that these ports connect to ?
IE: one pop for all users regardless of state or do you have POP's in each state ?

There is a POP per state, with the exception of NT which uses the Brisbane POP.

Post removed

Mic? writes...

Which exchange?

Williamstown VIC

*finger's crossed*

zoran k writes...

Williamstown VIC

*finger's crossed*

Unfortunately Williamstown exchange doesn't have a Primus DSLAM at all. We can only provide services upto 1.5mb... soon it will be 8000 when Telstra negotiations finish.

Moolap Vic ?

auughh :P

allocated writes...

Moolap Vic ?

auughh :P

Unfortunately Moolap doesn't have a Primus DSLAM. Hope it does soon too as that is the exchange I'm connected to :-)

Primus only has a DSLAM in Belmont and Geelong at this stage.

It seems as though the new plans have removed peak / off peak allowances for anything higher than the starter pack with DSL2+.

Is this a short term thing, due to change when the new BRAS systems are all up and running, or is this final ?

Edit: Didnt see that the star pointed to a term that was hidden away neatly under the "things you should know about dsl2+" link.

* On these plans one third of monthly data allowance is available during peak period (noon to midnight) and two thirds during off peak (midnight to noon).

Nevermind :)

charliem writes...

It seems as though the new plans have removed peak / off peak allowances for anything higher than the starter pack with DSL2+.

Is this a short term thing, due to change when the new BRAS systems are all up and running, or is this final ?

wrong!, if you read the fineprint it clearly states that 1 third is on peak and 2 thirds are offpeak

charliem writes...

Is this a short term thing, due to change when the new BRAS systems are all up and running, or is this final ?

At this stage there is no peak and off peak... When the BRAS updates happen, which now we are just waiting on Perth then it will kick in...

But we advertise the plan as peak/off peak.

Tally Ho
VIC

Thhhza writes...

Tally Ho
VIC

Tally Ho is on the list to be fibred but currently has no ETA from the vendor. But it is on the list be done.

Thhhza writes...

Tally Ho

That has to be the best suburb name EVER :p

How about Thirroul, NSW, Mic??

Cheers,
Sam.

That sounds great, and the plans are alot more competitive than the ADSL1 pricing.
shame there isn't ANY ADSL2 at my exchange :(

Campbelltown NSW?

Preston Victoria?

I can't find where on the website that says the ADSL2+ plans are all peak/offpeak, I assume that's what the little "*" are for the higher plans, but there's no explanation for them. Except at the bottom of the page where it says an * means 9.95 postage and handling applies

Hey Mick

Any plans for Loganholme (QLD)?

warhead writes...

I can't find where on the website that says the ADSL2+ plans are all peak/offpeak, I assume that's what the little "*" are for the higher plans, but there's no explanation for them. Except at the bottom of the page where it says an * means 9.95 postage and handling applies

It's hidden right in the middle of the Things you should know about iPrimus Broadband 2+: section, where it's really hard to see. At the moment that's fine, since Primus isn't charging on/off peak, but when it comes into force, I sure hope Primus makes that more obvious (like on the DSL Plus page), or you're going to end up with hundred of annoyed customers.

Mick, here's an interesting question - I noticed that Primus is only offering ADSL2+ on contracts. If Primus offers ADSL2+ before my contract expires in 6 months time, can I transfer my existing contract onto that 12 months, ie only have to extend total commitment time by 6 months (It's not like I haven't been with Primus for ages already...)?

A couple of interesting thoughts about the new broadband webpage... Firstly the website has quite a few bugs - I use the latest version of Firefox 2.0 and when I hover the mouse over the tabs, it creates a strikethrough effect making it a little harder to read the text on the tabs.

Also Mick, I notice that you've listed here on the forums which exchanges are currently enabled, but maybe that info should also be available on the website (a link somewhere on the ADSL2+ page would make it easy to find). And it can be updated as new exchanges are fibred, so people don't have to keep asking on here...

A note to those asking on here if their exchange is enabled: It's much easier (and faster to get a response) to use the livechat service on the Primus website.

Hampstead, SA?

I'm on that exchange, so I can answer that for you.

They have no clue what the heck is going on here. Expect it as a Christmas present is my advice, anything earlier is a bonus.

PS - did you not read my previous post? It's easier to use Primus Livechat to get answers...

You've just proven yourself wrong by answering me so quickly. :P
But I wouldn't have minded the wait, I wasn't very optimistic of it happening any time soon anyway. Adelaide always gets everything last.

You got lucky. The odds of us both being on the same exchange are pretty low.

Anyway, I was officially told that they aim to have everything done by November, but given their track record and that they don't actually have records of which exchanges are being fibred when, I seriously doubt the accuracy of their response.

I agree that SA gets everything last, but in this instance, it's probably because it's mostly old people who'd be on the Hampstead exchange, and most of them don't care about ADSL2+ (or even the internet at all), so Primus is in no hurry to fibre our exchange. They're doing them based (loosely) on the number of Primus customers on the exchange (again, most of the old people around here are probably still with Telstra...).

Mic? writes...

There are many more on the "comming coon" list which i can try find an ETA if given the exchange.

Hey Mick, what about Granville (NSW)?

Wantirna VIC? :P

anything for Kellyville,NSW. Also does this mean we may see new ADSl1 plans too? Good to see ADSL2 is available now!

smithfield sa

and I was about to post that the page aint working but it is now :p

Still no Sandringham (Vic) support I gather.

Any word when?

Still no Sandringham (Vic) support I gather.

Any word when?

ah gday mate looks like im also on the sandringham exchange and there is no ETA yet and primus have no information what so ever about our crappy exchange looks like its gonna be never lol ive already been waiting for years....

NSW Miller (MILL)?

the sooooo long awaited primus adsl2 plans have flushed out adelaide's disenfranchised...& ill-informed......are you blind..??...we have the best adsl2 options in OZ....seek & ye shall find....

Mic? writes...

"comming coon" list

lol

maxmudge writes...

no information what so ever about our crappy exchange

Lol that can never be said enough times mate. :|

Berwick South Vic?

is the DSLPLUS only in Primus exchanges?

Porkys writes...

lol

Damn spell check not picking up on mistakes :-) Fixed it up though and thanks for letting me know.

I'll check the ETA on the exchanges listed on Monday when I'm at work.

Thanks,
Mick

Mic? writes...

Damn spell check not picking up on mistakes :-) Fixed it up though and thanks for letting me know.

No problems ;)

hmm while your here does primus run 8mbit adsl on the campbelltown exchange in nsw?

unhapy comcen customer international speeds are shocking 3 months still not fixed looking to churn elsewhere!

Dandenong North exchange? any plans of being fibred? an eta?

Thanks

HI MICK what about Kings Park, VIC exchange

warhead writes...

Preston Victoria?

Preston has an ETA of being fibred by October along with Thornbury, Moreland, Reservoir, Heidelberg, and Coburg.

I can't find where on the website that says the ADSL2+ plans are all peak/offpeak, I assume that's what the little "*" are for the higher plans, but there's no explanation for them. Except at the bottom of the page where it says an * means 9.95 postage and handling applies

There is an asterix next to the plans that refers to:

9. * On these plans one third of monthly data allowance is available during peak period (noon to midnight) and two thirds during off peak (midnight to noon).

You need to click on: Things you should know about Primus Broadband 2+. At the moment however the peak/off peak isn't enforced but will be soon.

Viper6 writes...

Hey Mick

Any plans for Loganholme (QLD)?

Loganholme does not have a DSLAM as yet so at this stage only the plans upto 1500 can be supplied over Telstra DSLAMs.

Zii writes...

Hampstead, SA?

Hampstead does have a Primus DSLAM but no ETA at the moment of when it will be fibred.

Nukkels writes...

A couple of interesting thoughts about the new broadband webpage... Firstly the website has quite a few bugs - I use the latest version of Firefox 2.0 and when I hover the mouse over the tabs, it creates a strikethrough effect making it a little harder to read the text on the tabs.

The website was optimised for Internet Explorer. Firefox seems to have issues with a few sites including the Primus one. You should still have a copy of Internet Explorer you could use to view sites that Firefox has issues with.

I viewed the page at home using Safari and it seemed to work fine.

Also Mick, I notice that you've listed here on the forums which exchanges are currently enabled, but maybe that info should also be available on the website (a link somewhere on the ADSL2+ page would make it easy to find). And it can be updated as new exchanges are fibred, so people don't have to keep asking on here...

The exchanges are not listed on the Primus site as we would rather our customers contact us to ask. This way we can offer the customer other options like another ADSL1 plan while they wait rather then the customer see their exchange isn't on the site and just go to another ISP.

? Fungus ? writes...

Hey Mick, what about Granville (NSW)?

Hi Fungus,

Unfortunately Granville does not have a DSLAM as yet.

Nukkels writes...

Anyway, I was officially told that they aim to have everything done by November, but given their track record and that they don't actually have records of which exchanges are being fibred when, I seriously doubt the accuracy of their response.

That is what the aim is. There is a list of ETA for exchanges that we have available. Not all exchanges are on it as these would be exchanges with no dark fibre.

They're doing them based (loosely) on the number of Primus customers on the exchange (again, most of the old people around here are probably still with Telstra...).

This is not true. They are being done in order of dark fibre available with our vendor. If PIPE or another vendor has dark fibre available we can use this fibre, if there is no dark fibre then it is alot more difficult to do this.

Primus are not doing it on number of customer in that exchange as the fact we have a DSLAM in there in the first place means it was worth while putting that DSLAM there.

$$MoneyInTheBank$$ writes...

anything for Kellyville,NSW. Also does this mean we may see new ADSl1 plans too? Good to see ADSL2 is available now!

No DSLAM in Kellyville yet...

You should see new ADSL1 plans soon as we are in negotiations with Telstra Wholesale to offer 8000 speeds on their DSLAMs, this would mean the port fees for 256, 512, and 1500 may change which would trigger a price change.

Brett writes...

smithfield sa

and I was about to post that the page aint working but it is now :p

Hey Brett,

No DSLAM in Smithfield. Only Primus exchange i could find under S in SA was Salisbury.

The Horned One writes...

Still no Sandringham (Vic) support I gather.

Any word when?

No word on Sandringham. Problem with Sandringham is the lack of fibre runs to this exchange which would show why only Telstra Wholesale exists in this exchange.

laosazn writes...

NSW Miller (MILL)?

Miller does have a Primus DSLAM but no ETA on it being fibred yet.

marcom writes...

Berwick South Vic?

There are no plans at this stage to install a DSLAM in Berwick South Exchange.

Is it just me, or does the last string of entries indicate that there is a need for people to know what is happening in their area, and more importantly, that it's probably more efficient to have a "status of upgrades" web page, rather than Mick replying to each and every "what about my exchange" query...

Porkys writes...

No problems ;)

hmm while your here does primus run 8mbit adsl on the campbelltown exchange in nsw?

unhapy comcen customer international speeds are shocking 3 months still not fixed looking to churn elsewhere!

Campbelltown does have a Primus DSLAM. Max speed out of this exchange would be 2000 until it is fibred which has no ETA currently.

Mic? writes...

this would mean the port fees for 256, 512, and 1500 may change

Change cheaper or more expensive?

papsco writes...

Dandenong North exchange? any plans of being fibred? an eta?

Thanks

There is no ETA on Dandy North being fibred but it does have a Primus DSLAM.

holdenhsv writes...

HI MICK what about Kings Park, VIC exchange

Unfortunately there is no Primus DSLAM in King Park and no plans to roll out one.

Nukkels writes...

Change cheaper or more expensive?

Wouldn't have a clue. That's something the legal and management teams would be negotiating with Telstra Wholesale about as it would mean changing the Wholesale contract between Primus and Telstra.

I would only know of the new plans by Marketing 1 day before they are released to the public.

Mic? writes...

Wouldn't have a clue. That's something the legal and management teams would be negotiating with Telstra Wholesale about as it would mean changing the Wholesale contract between Primus and Telstra.

I would only know of the new plans by Marketing 1 day before they are released to the public.

i am praying that something good happens because i wont ever be able to get adsl2+ on my crummy exchange so all i can hope for is that they make adsl1 prices cheaper or more downloads for the same price.

Mister Q writes...

Is it just me, or does the last string of entries indicate that there is a need for people to know what is happening in their area, and more importantly, that it's probably more efficient to have a "status of upgrades" web page, rather than Mick replying to each and every "what about my exchange" query...

The problem is in most cases its out of our hands, so we don't have much info on the schedule, the impression I get is that the majority will be done pretty much all at once by Optus & PIPE (as most of the exchanges we have DSLAM's in Optus or PIPE already have fibre to) and the remainder will be done by the end of the year.

Mister Q writes...

that it's probably more efficient to have a "status of upgrades" web page, rather than Mick replying to each and every "what about my exchange" query...

It would help but with ADSL, ISPs rarely post hardware updates on the web. Even when we consult over the phone, the answer is always the same "sometime in the future". It happened with the Berwick South exchange as I called up Optus (which said I had ADSL), Bigpond (which said I didn't) and the consultant basically said I was pretty much "stuffed" for who knows how long. And Primus finally said: "maybe two months, maybe 6 months or a year" but at least they came back last week and said I would have ADSL by TODAY!?!? What the....? Maybe it's because I complained to my local member!! Do they have any power to make Telstra update an exchange? I think that when it comes to technical transparency, we as consumers are all left in the dark about what really happens.

Mic? writes...

Campbelltown does have a Primus DSLAM. Max speed out of this exchange would be 2000 until it is fibred which has no ETA currently.

Aww thanks anyway I will keep checking back so I can get 8mbit off primus

Any date for fibring of Ingleburn NSW?

Thanks

Plee writes...

Any date for fibring of Ingleburn NSW?

campbelltown first ahahha

Porkys writes...

Aww thanks anyway I will keep checking back so I can get 8mbit off primus

That exchange would do upto 2000 due to the backhaul out of that exchange. You wouldn't get the full 8000 out of it.

Plee writes...

Any date for fibring of Ingleburn NSW?

Thanks

Ingleburn is at TBA with no ETA of when this will be done.

Mister Q writes...

Is it just me, or does the last string of entries indicate that there is a need for people to know what is happening in their area, and more importantly, that it's probably more efficient to have a "status of upgrades" web page, rather than Mick replying to each and every "what about my exchange" query...

They won't put a status update on the main website.

This way you will have customers call us asking and we could offer them an ADSL2+ service while they wait and you have the opertunity to advise alternatives services on offer while the exchange is being upgraded rather than potential customers viewing that the exchange has an ETA of a month so they just go to another ISP.

Going by the very low number of Primus customers that use Whirlpool, I don't mind saying yes or no when given the name of an exchange :-)

Mic? writes...

Unfortunately Granville does not have a DSLAM as yet.

Alright. Thanks Mick.

I wonder when St. Albans in Melbourne exchange will be upgraded - my contract expires in November so hopefully they get it done by then

An ETA for Canterbury, VIC please?

=)

mick,what about tingalpa QLD exchange..i can not even get 8000 speed..optus got a direct on this exchange... do you know anything?????????or anyone who is using this exchange....

When will it be available at the waymouth exchange in Adelaide. Being in the Adelaide CBD I would have thought it would be high on the agenda!

Ah well, sticking with the 2000 for now it is then :) In one way I prefer it as there is no breakdown of peak and offpeak for usage.

Hi Mick,
In that case, I would like to ask about my exchange, Karingal Vic.

As an aside, I believe I am actually on another sub-exchange, Langwarrin. I know this because an ex-telstra Linesman I know personally, told me he did the exchange databases for Telstra. He thinks these got lost in the system, as when he asked telstra himself as a potential ADSL customer, they told him he was ineligible because he was on the Karingal exchange (indicated by the phone number prefixes). Eventually after some disagreement he told the call centre which database to look under and they did find he was on the Langwarrin exchange. They asked him how he could know that. After he of course already explained that he did these databases himself!

Mick - What about Menai NSW?

Can You tell Me when Bulleen (vic) will be upgraded for ADSL2+

And is 8000kbps available on that exchange??

Mick I have a question. I have been a iprimus customer now for years now on the Wantirna, Vic exchange. I was originally on the 8000 1 GB plan, I recently upgraded to the 1500 6GB plan to get ADSL2+. I have been told that Wantirna is not currently able to support ADSL2+ but when it is upgraded am eligable for upgrade to ADSL2+ at the same price. My question is why can't my line be set to 8000 in the meantime until ADSL2+ is available.
cheers

-SWL- writes...

An ETA for Canterbury, VIC please?

ETA for Canterbury is October 2007.

Somerton VIC please Mick

Carramar, NSW

thanks.

Any news on the Henley Beach, SA exchange? Thanks.

(on behalf of my brother, fear not Adam users, I'm staying where I am :-)

Any news on Rockingham - WA?

thanks

Mount Eliza, Vic.

I know I can get ADSL 2+ with IINET, how about with Primus?

hi mich im on a dslplus plan waiting for the deerpark exchange do you know when this will be going to adsl2??? thanx

Removed Post

Balaclava Exchange in Victoria has now been fibred.

i dont understand you guys are fibering HIGHETT in VIC which is the suburb that i actually live in but for some reason the exchange that i am connected to is SANDRINGAM which is right next door to HIGHETT yet your not fibering SANDRINGHAM?.?..?.?.?. WTF?

maxmudge writes...

i dont understand you guys are fibering HIGHETT in VIC which is the suburb that i actually live in but for some reason the exchange that i am connected to is SANDRINGAM which is right next door to HIGHETT yet your not fibering SANDRINGHAM?.?..?.?.?. WTF?

It is because our vendor does not have a fibre run out to Sandringham... meaning they would need to lay fibre to this exchange. Meaning doing a full cable lay to this exchange and if there isn't enough DSL connections there that can be potentually upgraded to ADSL2+ it wouldnt be commercially viable for PIPE or Optus to lay fibre to that exchnage.

The sites I have listed already have fibre with PIPE or Optus so it is alot easier to have these connected.

Is there a reason why only QLD, VIC and NSW are getting done, or is it the usual "Nobody cares about SA" reason again?

I'm also confused about Maxmudge's situation. If he lives in Highett, why is he on the Sandringham exchange? Surely he'd be better off (and be able to get ADSL2+ for that matter) if he were put on a closer exchange...

Stand-by for a "copy and paste" reply hehe

sensaSEANalAdelaide ;-)

Nukkels writes...

If he lives in Highett, why is he on the Sandringham exchange? Surely he'd be better off (and be able to get ADSL2+ for that matter) if he were put on a closer exchange...

yeah no shit... i always wonder about this, why wont cant primus switch me over to HIGHETT?

Mick.
I got off the phone with a switched on techie, (problems with voip, another story, but anyway), he said that my exchange (Seaford, VIC) will be able to support ADSL2+ before christmas, but not due to a fiber upgrade.

He more or less said that the line cards in my exchange are not adsl2+, and that the hardware upgrade to ADSL2+ will be done before any fiber backhaul, and that it would be able to support ADSL2+ speeds even without the backhaul upgrade.

So with that said, are these scheduled upgrades due to be a line-card upgrade, or fiber backhaul ?

Nukkels writes...

I'm also confused about Maxmudge's situation. If he lives in Highett, why is he on the Sandringham exchange? Surely he'd be better off (and be able to get ADSL2+ for that matter) if he were put on a closer exchange...

You cant just move someone from one exchange to another... you would physically have to dig and lay a new cable from their house all the way to another exchange which won't happen and would cost thousands.

The problem with Sandringham has nothing to do with Primus. The problem is no ISP other than Telstra are in Sandringham as there would be no fibre runs yet and too expensive to lay one when the amount of ADSL1 customers would be too low to make it viable.

Sandringham Exchange and Highett are about 5km apart so even if it was physically possible to move someone to another exchange your cable length would be that long you wont get decent speeds anyways.

sean smith writes...

Stand-by for a "copy and paste" reply hehe

sensaSEANalAdelaide ;-)

What do you mean cut and paste... I had to type half those names as they wouldn't copy and paste from excel :-)

maxmudge writes...

yeah no shit... i always wonder about this, why wont cant primus switch me over to HIGHETT?

The Telephone or PSTN Network is run by Telstra and they will not move someone to another exchange. You may like to contact Telstra and they will advise you why it is not possible.

Nukkels writes...

Is there a reason why only QLD, VIC and NSW are getting done, or is it the usual "Nobody cares about SA" reason again?

Not at all... Remember that Primus is planning to have ALL DSLAMs fibred.

The list i provided is just the ones i have... those are not the only exchanges that will be done they are just the ones that have dates right now. Obviously those exchanges already have dark fibre from exchange to the data center.

All DSLAMs in SA will be fibred the ETAs just haven't been posted yet cause Primus would not have been given one from our vendor...

Mic? writes...

The Telephone or PSTN Network is run by Telstra and they will not move someone to another exchange. You may like to contact Telstra and they will advise you why it is not possible.

damn... does this mean ill never see adsl2+?

maxmudge writes...

damn... does this mean ill never see adsl2+?

I'm sure someone will put an ADSL2+ DLSAM there eventually, Optus will probably be the first to do it because of their plans to move all their customers off the Telstra Wholesale network and be done with Telstra Wholesale for good.

And of course if Optus goes in there, you'll have a choice of a few providers because the Optus DSLAM network is wholesaled to a number of providers, and Primus will probably be one of them in the near future.

No WA scheduled yet :(

There seems to be a movement away from telstra wholesale, big time.
I wonder how thats going to effect T's bottom line.

Hey 2 questions.

1.) Does anyone know when primus will be on the reynella exchange for adsl2 in adelaide.
2.)I live approx. 2.5 k's from the exchange. If i was to install ADSL2 what bandwidth would i be looking at getting?

I spoke to Livechat on Tuesday night and they said Reynella Exchange in SA, which is the exchange I am on, is due for upgrade in October. If you are already a Primus customer I believe they will send you a letter when the upgrade is complete.

2.5 km from the exchange should get you about 12-15MB /s

Can anyone confirm that Primus contacts us when they finish fibring our exchange? I was under the impression I'd just have to keep asking on livechat and one day they'd just tell me, "yeah, we did that one a week ago..."

Liverpool, Bankstown, Lakemba, and Revesby in NSW have now been fibred.

charliem writes...

There seems to be a movement away from telstra wholesale, big time.
I wonder how thats going to effect T's bottom line.

I think alot of people whould say Telstra had it too good for too long. Charging Telcos more for line rental through Wholesale than they do their Retail customers isn't a good thing.

Thinking of moving to 2+. I have a question for Mick or Rory about shaping - are you shaped for only the portion of the day - peak or off peak - you have exceeded your quota (like Netspace), OR shaped for the whole day if you exceed either peak or off peak (like iiNet)?

Primus hasn't put that into effect yet (so you won't have peak and off peak at all, just a total download limit), however when it is put into practice, I'd also like to know that. Also, what speed will it be shaped to? 128kbps or 64kbps (or heaven forbid any slower)?

So, is there an update if they will update the Sydenham exchange to take 8MB or ADSL2 this year or next year?

Cheers

I'm with you marz...

Sydenham, VIC

Any word on this exchange...
It is the 9th highest popular exchange (For ADSL2+ requests) in Australia according to 'adsl2exchanges.com.au'.

A Primus rep told me that Sydenham is on the list for ADSL2+, could you confirm this at all?
If so, any ETA?

That 60GB plan (20GB on + 40GB off) is having me drooling!

Anything for Kellyville, NSW? (I know I've asked before)

It is the 1st most popular exchange for ADSL2+ requests in Australia according to the adsl2exchanges website. Optus is full now and would be good for Primus to put one there. (if there are enough people and demand i guess)

Question for Mick

Your list shows that Paddington, South Brisbane, Valley and Woolloongabba exchanges in Brisbane are all active for ADSL2+. These could be termed the "near CBD" exchanges.

You also list Mt Gravatt, Toowong, Bulimba, Eight Mile Plains and Sherwood as coming in October. These are probably the next group of exchanges in terms of distance from the CBD.

So my question is - what is planned for the four CBD exchanges, namely Charlotte (which I live next door to and am connected to!), Edison, Roma Street and Spring Hill?

how can you get this info, when others (like my good self) asks the questions and get "i don't have any information about upgrade dates and times in regard to upgrading exchanges"?

it seems some people are telling porky's?

surely, there must be a plan???????????

i take people (mostly) on face value in situations like this... but when you read stuff like this, it makes me go grrrrrrrrrrrrrrrrrrrrr

cheers

Nukkels writes...

Can anyone confirm that Primus contacts us when they finish fibring our exchange? I was under the impression I'd just have to keep asking on livechat and one day they'd just tell me, "yeah, we did that one a week ago..."

i dont think we do mailouts or calls as such, but we'll most likely post the exchanges on here as we get them (like mick did the other day) :)

Mick, l'm on the Elwood (vic) exchange, at the moment l can only get 1500. I don't think Primus has there own DSLAM in that exchange, so will I ever get 8000 or ADSL2+ from Primus.I think 2 other isp's are going ADSL2+ at that exhange by the end of the year. Thanks Rich.

warhead writes...

Preston Victoria?

PRTN - we already have a DSLAM there... waiting on fibre rollout for this to be adsl2+ enabled