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User #141990   1886 posts
Whirlpool Enthusiast
Hi folks. I'm sure I read a post just the other day on extending the ring time on a mobile before it would divert to voicemail. Blessed if I can find it now.

There is an old thread on this topic, but it's archived now.

The question does seem to pop up occasionally, so I thought I'd put in here what I know of the subject. I had this very question today for my new Vodafone service.

It seems all networks support only options between 5 and 30 seconds, in 5 second increments. So, in each case XX is a number between 5 and 30 that is a multiple of 5.

Vodafone
* * 61 * [voicemail no] * * XX # SEND (for diversion to voicemail)
* * 61 * 0414122000 * * XX # SEND (for diversion to CALLminder)
Diversions (call-forwarding) and cancellations, and call barring can also be set using GSM dial codes.

B Digital
* * 61 * 321 * * XX # SEND

Optus
* * 61 * 321 * * XX # SEND

Telstra
* * 61 * 101 * * XX # SEND
or
Contact Telstra Mobile on 125 111 for assistance. (Real helpful.)

3
* * 61 * 0430005333 * * XX # SEND
or
* * 61 * 333 * * XX # SEND

Feel free to add any others!
posted 2007-May-16, 10pm AEST
edited 2007-May-17, 9am AEST
User #40634   2897 posts
Whirlpool Forums Addict

kylemcd writes...

Telstra
Contact Telstra Mobile on 125 111 for assistance. (Real helpful.)


Or you could go into a Telstra Shop.

(Anybody with access to the Helpdesk platform will be able to change the diversion time for you).

posted 2007-May-16, 10pm AEST
User #7176   2323 posts
Whirlpool Forums Addict
Telstra is

**61*101**30#

EDIT: Its the same for all networks **(Diversion Code)*(Diversion Number)**(Delay)#

On most handsets your able to change this in call diversion settings.
posted 2007-May-16, 10pm AEST
edited 2007-May-17, 12am AEST
User #141990   1886 posts
Whirlpool Enthusiast
Thanks Andrew. I'll edit my first post and pop it in there!

:o)
posted 2007-May-16, 10pm AEST
User #7158   4609 posts
Whirlpool Forums Addict
Divert calls when out of coverage or phone turned off

**62*voicemail number# SEND

Divert calls when you are "busy" (you press red button)

**67*voicemail number# SEND

Deactivate ALL diverts (so your phone will never divert even if your phone is off!)

##002# SEND
posted 2007-May-16, 11pm AEST
User #141990   1886 posts
Whirlpool Enthusiast
Darkiris, is that for all networks?
posted 2007-May-16, 11pm AEST
edited 2007-May-16, 11pm AEST
User #7158   4609 posts
Whirlpool Forums Addict
**61*333**30#

reads in english as

When there is no answer (61) divert to phone number 333 after a 30 second delay

It's nothing to do with the country code, 61 indicates "no answer", 62 indicates "no coverage/phone off", 67 indicates "when phone is busy" etc

Any country codes will be in the voicemail number...
posted 2007-May-16, 11pm AEST
edited 2007-May-17, 12am AEST
User #7158   4609 posts
Whirlpool Forums Addict

kylemcd writes...

Darkiris, is that for all networks?

Yup the only thing that changes is the voicemail number

posted 2007-May-16, 11pm AEST
User #141990   1886 posts
Whirlpool Enthusiast

Darkiris writes...

61 indicates "no answer", 62 indicates "no coverage/phone off", 67 indicates "when phone is busy" etc

Ahhh...I see! (I used to be with Vodafone many years ago on 2G, and back then they provided thick, detailed and informative brochures on the network. I remember several pages full of call-forwarding and time extension codes. Silly me, I chucked it only 22 months ago when I went to 3. I know there's reason why I hoard so much stuff...sooner or later it comes in handy!)

So, this table on Vodafone's site makes sense now. It lists the following diversion codes:

All Calls 21
No Answer 61
Unreachable 62
Engaged Call Type Codes 67
All Call Types 10
Voice calls 11
Mobile Terminating Fax Calls 13
Mobile Terminating Fax Data 20

(Does anyone even use fax calls on handsets anymore?)

posted 2007-May-16, 11pm AEST
User #7158   4609 posts
Whirlpool Forums Addict
yeah the vodafone site is really hard to follow...try this one instead

www.cellular.co.za/gsm_hash_code.htm

or

www.mobileshop.org/usertech/gsmcodes.htm
posted 2007-May-16, 11pm AEST
edited 2007-May-16, 11pm AEST
User #141990   1886 posts
Whirlpool Enthusiast
Darkiris, you seem to have a good handle on this. Each network seems to use the GSM code, and then 3 numbers, except for Vodafone. Some of the stuff I found on websites had 10-digit numbers as well.

Is that because a 10-digit number will work, and the last 3 digits will also do the trick?

If so, does that mean Vodafone's divert number could also be * * 61 * 000 * * XX # SEND?

I get a little paranoid about mucking with things that have triple-zeros in 'em if I don't know what I'm doing.
posted 2007-May-16, 11pm AEST
User #7158   4609 posts
Whirlpool Forums Addict
hehehe well no with vodafone you're going to need all the digits

See with 3 they have two separate numbers

but they both dial to voicemail from a 3 simcard

now you try dialing 000 from your simcard ;)

That being said i can't generalise for all because i only know 3, because i have a 3 phone. But when you ring up customer care they generally insist you use the longer number and not the three digit one. I have no idea why though... (my guess is that the shorter phone number diverts to the longer one but don't quote me!)

So in anycase the longer version is always best!
posted 2007-May-16, 11pm AEST
edited 2007-May-16, 11pm AEST
User #7176   2323 posts
Whirlpool Forums Addict

Darkiris writes...

When there is no answer (61) divert to phone number (333) after a 30 second delay


Of course *silly me*

posted 2007-May-17, 12am AEST
User #26895   5486 posts
Whirlpool Forums Addict

kylemcd writes...

* * 61 * 101 * * XX # SEND
or
Contact Telstra Mobile on 125 111 for assistance. (Real helpful.)


At least they offer assistance, your other carrier info suggests they DON'T offer assistance.

posted 2007-May-17, 6am AEST
User #95218   1423 posts
Whirlpool Enthusiast

kylemcd writes...

Vodafone
* * 61 * 0414122000 * * XX # SEND
Diversions (call-forwarding) and cancellations, and call barring can also be set using GSM dial codes.


This isn't the code to extend the ring time for voicemail. If I'm not mistaken (I'm not at work, so I can't check) 0414122000 is the number for CALLminder - so if you use this code, you'll divert your phone to the "the number you are calling is not available, if you want to send you number as a txt etc etc etc" service.

To divert to voicemail, you need to put your voicemail box number in place of 0414122000.

Each Vodafone customer has a unique vmb number, To find your vmb number, call customer care, or if your phone supports it, go into the call diversion menu, choose a diversion you have active to voicemail, check status, and check the number it's diverting to.

That's the number you need to use.

posted 2007-May-17, 9am AEST
User #95218   1423 posts
Whirlpool Enthusiast

kylemcd writes...

If so, does that mean Vodafone's divert number could also be * * 61 * 000 * * XX # SEND?

Ahhh... I'm pretty sure that will divert your calls to the emergency services!!!

posted 2007-May-17, 9am AEST
User #141990   1886 posts
Whirlpool Enthusiast

michael j writes...

At least they offer assistance, your other carrier info suggests they DON'T offer assistance.

Michael, this isn't a fanboi thread. If you can't be bothered checking the info regarding other carriers and have nothing constructive to say, then don't offer yet another pointless post.

I did check the websites of the different carriers, and there is nothing to suggest any of them wouldn't help a customer who rings asking for advice. I know Vodafone does do it, because I asked them. But I am also quite happy to do it myself, and find it easier to do so without having to navigate through a menu and wait in a call queue.

posted 2007-May-17, 9am AEST
User #141990   1886 posts
Whirlpool Enthusiast

daisy writes...

0414122000 is the number for CALLminder...To divert to voicemail, you need to put your voicemail box number in place of 0414122000.

Thanks daisy. Good point. I did wonder about that briefly last night, but then forget to look it up. Too many late nights does that!

posted 2007-May-17, 9am AEST
User #143682   146 posts
Forum Regular

daisy writes...

This isn't the code to extend the ring time for voicemail. If I'm not mistaken (I'm not at work, so I can't check) 0414122000 is the number for CALLminder

Can anyone please tell me the Callminder number for optus?

posted 2007-May-22, 3pm AEST
User #141990   1886 posts
Whirlpool Enthusiast
Is this it? Optus offer something called Missed Call Service.

According to its website, these are your options to set it up:

1. From your mobile – just dial 159 & follow the prompts
2. From the web – go to Optus Zoo, register or login and click on My Phone and then click on My Missed Call Service. You may then select the Missed Call Service settings request you would like. Note, you must be a registered Optus Zoo customer by SMS – using your mobile phone’s keypad, type ON or OFF and send the message to 159.
3. By SMS - using your mobile phone's keypad, type ON or OFF and send the message to 159.
posted 2007-May-22, 4pm AEST
User #38472   1091 posts
Whirlpool Enthusiast
Is there a code for 'overseas'?
posted 2007-Jun-23, 4pm AEST
User #95218   1423 posts
Whirlpool Enthusiast

Eighty G writes...

Is there a code for 'overseas'?

What do you mean, "overseas"? As in, you want to divert your calls overseas?

At a guess, you'd do that like this:

**61*[overseas number in international format]**25#

posted 2007-Jun-23, 4pm AEST
User #173573   324 posts
Forum Regular
How can i extend my ring tone on my v6 i think it goes for 20secs
posted 2007-Jun-23, 5pm AEST
User #98592   831 posts
Whirlpool Enthusiast
Instead of fiddling with all these numbers, why has no one suggested to go into Call Diverts in the phone, selecting Call Divert No Answer, set the voicemail number and time that way?

Much easier than trying to remember how many *** to press and which number.
posted 2007-Jun-23, 9pm AEST
User #38472   1091 posts
Whirlpool Enthusiast

daisy writes...

What do you mean, "overseas"?

Sorry, should have clarified. I will be travelling overseas in August, and was wondering if there is a code that will enable it to divert to voicemail automatically if I'm not in Australia

posted 2007-Jun-24, 12am AEST
User #141990   1886 posts
Whirlpool Enthusiast

Eighty G writes...

wondering if there is a code that will enable it to divert to voicemail automatically if I'm not in Australia

Yeah, just use the codes for your carrier as above, selecting the divert-all-call option, diverting to your voicemail.

posted 2007-Jun-24, 12am AEST
User #38472   1091 posts
Whirlpool Enthusiast
cheers, I figured I'd have to do that cos I couldnt find an 'i'm overseas, so only divert it when I'm OS' option... I guess I'll just have to remember to un-divert all when I return
posted 2007-Jun-24, 1am AEST
User #223372   2 posts
I'm new here, please be nice
Can someone please help....
My initial post was deleted, though it did direct me to this thread.
I need help in plain english on how to get my samsung E250 carried by virgin PP to ring longer, thnks
posted 2008-Apr-22, 9am AEST
User #4525   4670 posts
Mangy Fleabag
Mind you though, we've been advised never to set it longer than 25 secs (on telstra), cos apparently 30 secs screws with things.
posted 2008-Apr-22, 9am AEST
 
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