Whirlpool

Letsgo will be releasing their new ADSL2+ plans at irresistable prices tomorrow. Visit our website www.letsgo.com.au and sign up online!

Our new plans are as below:

ADSL2+ Bundled
Go ADSL2+ Super – $55.00
40GB (10GB P/ 30GB OP)

Go ADSL2+ Awesome – $70.00
60GB (30GB P/ 30GB OP)

Note: Prices above include the required Go Phone service.

Naked ADSL2+
Naked ADSL2+ Super – $45.00
40GB (10GB P/ 30GB OP)

Naked ADSL2+ Awesome – $60.00
60GB (30GB P/ 30GB OP)

Now with the backing of EFTel, low cost also means good quality! Providing you with the best service is what we are after, ALWAYS!

LETSGO!
It's Seriously Easy Internet

Our new low cost plans are live people! Visit our website now at www.letsgo.com.au and sign up for our must have ADSL2+ plans. Please call our Customer Service hotline at 1300 556 114 should you need to speak to any of our friendly personnels for assistance.

We look forward to serving you.

Thanks.

LETSGO!
It's Seriously Easy Internet

Jaffrin A writes...

It's Seriously Easy Internet

Yeah, only if you in an area where it's available...., give the qouta and prices to everyone (ADSL1 or 2+) or give it no-one I say.

Jaffrin A writes...

Note: Prices above include the required Go Phone service.

Jaffrin the web site still says;

All Plans require Go Phone at $30.00 per month to be bundled with the ADSL2+ Service.

What will happen when our current contract end?

Does this mean people will be moved onto eftel dslams?

TedEbear writes...

What will happen when our current contract end?

Hi TedEbear,

Nice to hear from yah. From now on, when a customer's contract ends, they will stay on their current plan. Should they decide to go onto any of our current plans, then a new contract will come into place. So another 12 or 24 months. As of now, there are no plans to migrate Letsgo customers on to EFTel dslams so customers will remain on current dslams.

Yes for the bundled service, it is compulsary to take it with our Go Phone. If you want just the ADSL2+, then you can go for our Naked ADSL2+.

Thanks!

That sounds better, far more fair.

A larger quota low peak plan like many of the ISPs are releasing would be great, or even better a plan structure like aanet, who I believe is also with eftel.

Hi Jaff

I'm a customer on a 24-month plan at the moment (ADSL2+ Bundle 60GB $71 per month), and the contract should expire around mid-next year.

What are my options after my contract has expired? My current plan has no offpeak or onpeak quotas, it's just 60GB for anytime during every month. Once my contract has expired can I stay on this one with no P/OP limitations or am I forced to switch to

Jaffrin A writes...

Go ADSL2+ Awesome – $70.00

60GB (30GB P/ 30GB OP)

with the P/OP limitations?

Thanks

Regards

znipa-x writes...

Yeah, only if you in an area where it's available

Unfortunately we are no where near of being in control of the availability of ports but hopefully being under EFTel would change this in the near future :)

Beyond writes...

I'm a customer on a 24-month plan at the moment (ADSL2+ Bundle 60GB $71 per month), and the contract should expire around mid-next year.

What they will do is move you to the on/off peak plan as it is the closest to your original plan.. they have said this before in another topic some time ago.

ed.
hmm accually reading back on Jaffrins post

Jaffrin A writes...

From now on, when a customer's contract ends, they will stay on their current plan.

I need some clarification on this one Jaffrin.. does this apply to just the last pricing or the old pricing without the peak times as well ?
/ed.

i am also on the same plan as you btw and mine runs out in aug next year.. we are both kinda lucky to have skipped the last pricing as it was much lower download limit with on/off peak times for more $$..

basically what they are doing now is bringing back the old plan with on/off peak times. my guess the last pricing was to make up lost money as back then the plan was accually very good.. this time they have learnt from the mistakes and added peak periods to try and help with the bandwidth problems we had before.

Jaffrin A writes...

under EFTel would change this in the near future :)

Any previews on what may change under EFTel.

Beyond writes...

What are my options after my contract has expired?

Hi Beyond...

You options would be to stay on your current plan or sign up to any of our new plans. Staying on your current plan would mean that P/OP does not apply to you and every other benefits continues. Do let me know if you need further clarification.

Thanks.

LMFAO

Must have really stung when all the customers jumped ship last time LetsGO forced them onto totally unfair plans!

sn000m writes...

Must have really stung when all the customers jumped ship last time LetsGO forced them onto totally unfair plans!

Being part of the EFTel group provides a smaller ISP much better economies of scale, and therefore a much lower cost base as things like bandwidth purchasing is made for the whole group.

It isn't reactionary as you are implying, rather a new opportunity, afforded to LetsGo by a change in circumstance, being its new ownership and reduced cost of sale.

Jason

Jason Μ writes...

It isn't reactionary as you are implying, rather a new opportunity, afforded to LetsGo by a change in circumstance..

Perhaps, but my statement still stands: LetsGO customers left en masse and it is only reasonable to surmise that this company felt this migration monetarily.

sn000m writes...

LetsGO customers left en masse .

They didn't actually...

Jason

Hi Jason,

I really like your idea of 100GB with ½ quota offpeak, will there be any chance that letsgo or aanet will offer this on optus dslams, and if it is aanet will it be easy to transfer to aanet from letsgo.

TedEbear writes...

will there be any chance that letsgo or aanet will offer this on optus dslams, and if it is aanet will it be easy to transfer to aanet from letsgo.

Regarding your question to LetsGo you will need to ask them – I don't know their plans...for plans :)

aaNet does not currently use Optus based DSL2, so there is no easy way to transfer, and you would need to be in one of our exchange areas anyway.

Jason

Good to see that Letsgo brought down the prices again. I think they had to, as they lost a lot of customers when the prices went Up and the downloads went down. I am one of the many Customers that left after our contract ended at te beginning of this year and w ehad to pay $20.00 more and we were getting 20 GB less.
Might go back, when my contract end with Gotalk next year. As they are having to many problems and bad Tec.Supp. At least we never had any problems with Letsgo.

Lord_Jimbo writes...

What they will do is move you to the on/off peak plan as it is the closest to your original plan

This is not the case anymore. Customers on current their current plan will remain on their plan even after their contract expires without any changes at all to benefits that come with it. So My Lord...you will remain on your current plan :)

As mentioned in my previous post, customers coming out of contract can recontract to any of our new lower priced plans.

Jaffrin A writes...

Naked ADSL2+
Naked ADSL2+ Super – $45.00
40GB (10GB P/ 30GB OP)

Naked ADSL2+ Awesome – $60.00
60GB (30GB P/ 30GB OP)

Still not as cheap as Exetel!

pippop writes...

I am one of the many Customers that left after our contract ended at te beginning of this year and w ehad to pay $20.00 more and we were getting 20 GB less.

No you weren't. And neither was I. There was no exodus of users. All users accepted the new plans and hapilly paid the extra $20.

We don't want them to close this thread too, you know!

if only lets go had an ADSL2+ plan without the need to transfer your phone service over.. i would seriously consider it!

ezza25 writes...

if only lets go had an ADSL2+ plan without the need to transfer your phone service over.. i would seriously consider it!

They do – Naked DSL.

Jason

Yeah i know that... but then i would need to disconnected my landline, or install another and then disconnect it.. no point really?

ezza25 writes...

if only lets go had an ADSL2+ plan without the need to transfer your phone service over.. i would seriously consider it!

Their plan is actually cheaper than the same plan from Telstra, so may as well bundle.

ezza25 writes...

Yeah i know that... but then i would need to disconnected my landline

No. They simply convert your existing line to naked DSL.

ezza25 writes...

Yeah i know that... but then i would need to disconnected my landline, or install another and then disconnect it.. no point really?

Simply order the service and all that is taken care of.

Jason

ezza25 writes...

Yeah i know that... but then i would need to disconnected my landline, or install another and then disconnect it.. no point really?

Simply drop by our website, sign up for our Naked DSL plans, choose "Port" as your option.

Once the application is successfully, after Provisioning checks, we will disable the voice service and provide DSL only.

No disconnection and reconnection is required on your end, we will take care of it just like how Jason M has mentioned it above.

Thanks.

UPDATE

For existing users coming out of their contract, you could continue with your existing plan and pricing on a monthly basis without a new contract requirement. You also have an option to switch to our new low priced plans with a small admin fee of $30 and continue without a contract, this is applicable for users who have already served a minimum 12 months term.

For new sign up's, a minimum term of 12 months is required on our new low priced plans, Naked & Bundle.

Naked DSL is the way to go for those with very minimal phone usage or are mostly reliant on their mobile as it gives a savings of $10 a month on the monthly fees compared to our Bundle plans.

For those who need the phone line and are looking to make calls with a landline, we have one of the most competitive call charges in town and the Bundle saves up on phone and DSL fees compared to having a separate phone line and rental.

CALL CHARGES

For existing users & potential new users, please take note of our call charges, one of the cheapest in town!

No Flagfall on any call type
Lowest STD/National charges : 11c per min (Bundle rates)
Local Call : 16c per call
Fixed to Mobile : 27c per min

Have a great day!

Malvin writes...

For existing users coming out of their contract, you could continue with your existing plan and pricing on a monthly basis without a new contract requirement. You also have an option to switch to our new low priced plans with a small admin fee of $30 and continue without a contract, this is applicable for users who have already served a minimum 12 months term.

Nice to hear that, I have renewed my contract last June 08, and I have faxed my request for transfering to new cheaper plan today. So what will happen to my current contract?

Cheers

batman-Robin writes...

I have renewed my contract last June 08, and I have faxed my request for transfering to new cheaper plan today. So what will happen to my current contract?

Since you have already recontracted on a new 12 months term in June, your contract would end in July 09. Any plan change to our new plans within this term would not effect the contract term that you are already on in anyways, a plan change fee of $30 would be required for each plan change though.

Whats interesting, which I hadn't seen previously, Is that almost half of our signups to these new plans have been Naked.

My own account is bundled as i need a phone anyway (Wife with many sisters:)
But was suprised that many people dont.

Would be good to get some feedback as to what setup's the Naked users have.
For Example, only use mobile or the Phone is with another provider?

Jason C writes...

Would be good to get some feedback as to what setup's the Naked users have.

Users who aren't LetsGO employees, perhaps?

sn000m writes...

Users who aren't LetsGO employees, perhaps?

Well thats the point of Feedback.

pippop writes...

Might go back, when my contract end with Gotalk next year. As they are having to many problems and bad Tec.Supp. At least we never had any problems with Letsgo.

Obviously we are not doing too bad and that in some ways we have improved. I am sure we will have more joining us in the very near future and we look forward to serving them the best we can. The only way forward is to learn from the past and that is exactly what we are doing. Thanks for your feedback and support!

congrat EFTEL...

Eftel should also give them TechSupport 101 as well!

and guessed what, LetsGo keep trying to charge me creditcard for $4? Yet they owed me $80+ for compensation and have been left unpaid. (TIO letter proof available)

binadms writes...

Yet they owed me $80+ for compensation and have been left unpaid

binadms, If that is correct can you Whim me your UserName and I will get this sorted for you. I would be interested to see why this hasn't happened.

Thanks

yeah I actually didn't remember this till TIO rang me couple days a go...

username: binadms

binadms writes...

yeah I actually didn't remember this till TIO rang me couple days a go...

Ok, I have asked one of our staff to give you a call to get this finalised. I was under the impression that their was a Credit Pending and not paid out. The credit you refer to has been a request from yourself to the TIO.

TedEbear writes...

Any previews on what may change under EFTel.

There are many threads which discuss the problems with letsgo in the past.

Letsgo reps are saying things are different, and my biggest bug has been addressed, which was what happens when your contract ends.

Can a letsgo rep answer my previous question as quoted, instead of dwelling in the past.

I'm unsure as to what this TIO letter proof refers to... The TIO have never stated that compensation was required and have only mentioned compensation in a letter stating that it is what you were requesting. This letter was sent confirming the level 2 escalation of the TIO complaint and at this point the TIO would not even have had the time to have made a decision as the TIO Level 2 Investigation Officer would have just taken over the case.

I'm also unsure how the $80 was calculated and to what period you may have been referring to.

There is also the chance that this amount that you are referring to comes from the adjustment note that is generated automatically upon termination. This adjustment note though, was applied to outstanding invoices.

My curiosity has been stirred with the mention of this TIO letter proof. If you do have this proof (I would like to give you the benefit of the doubt that you do...), please do let us know as it should work to your advantage!

The $4 on the other hand is a non-disputed invoice and needs to be treated separately from any invoices that actually are being disputed.

TedEbear writes...

Can a letsgo rep answer my previous question as quoted

A couple of changes which will be coming up are the integration of Letsgo and Eftel POP's. This will improve traffic for some areas. Along with access to Eftel's MSAN's for even faster broadband products.

For further info on VDSL2
http://www.broadbandnext.net.au

Jaffrin if you can include some of the changes coming up for the Customer Service Team

Thanks

ive been with lets go / conceptual/badmama for years , they started of fantastic then bout a year ago went way down hill , the speeds sucked ass & their help desk was the most unhelpful people on the planet ,
but now the speeds have inmproved out of site i, dont have to email them constantly complaining bout it , im sure theres still issues but at least it seems they have the guts to reappear on whilpool & start answering questions agin , even if the answers isnt exactly what we want.
hopefully over the coming months things will continue to inprove .& it might even be worth resigning , but lets just see how it goes.
i know lets go gets huge amount of complaints here on whilpool most have been justified & completley valid , but it seems they r tryin so lets see how they go

but please stop hiring those untrained wannabes for your help desk & fix the dam hours its open to , if your in perth your office hours suck , specially since you based in freo.

Jason C writes...

Letsgo and Eftel POP's

Should help keep costs down???

Eftel's MSAN's

Do you know if they plan to deploy them in the ACT, Lanyon especially. As so far they do not seem to be very interested in the ACT.

Expanded plans would be great, some higher quota plans.

Thanks or the quick reply, please keep us all up to date so we can discuss positive changes, instead of the past.

TedEbear writes...

Thanks or the quick reply, please keep us all up to date so we can discuss positive changes, instead of the past.

Thanks, and this is exactly what we would like to do.

Expanded plans would be great, some higher quota plans.

We will be looking into this closely if demand increases. Plans have already been re-evaluated to promote growth and get back to basics (Cheap, simple plans).

Jason, where were you when I was with LetsGo? Dang... I wished that EFtel took over LetsGo earlier...

Btw, Ramon...I have the proof here right on the table here. If you want it, ask TIO to send it to you. Jason, it's up to you who you gonna believe, TIO have been trying to get the money from LetsGo before EFtel took over but they just couldn't get it that's why they rang me couple days a go just to confirm about the letter and the process.

See this was the reason I left LetsGo, even $4 can cause trouble. Why don't you just leave me alone and eat that $4? I can pay that as long as you pay the compensation.

Jason, apart from this problem, I wish you all the very best with the new LetsGo X EFTEL. I hope you can manage LetsGo better than the other guy.

binadms writes...

See this was the reason I left LetsGo, even $4 can cause trouble. Why don't you just leave me alone and eat that $4? I can pay that as long as you pay the compensation.

Your TIO case is in Level 2 and is very much still being investigated by TIO and no conclusions to it just yet. Like Ramon mentioned it before that your $80 compensation claims are those made to TIO and not a verdict passed on by TIO for us to award yourself the compensation, requesting a compensation and having TIO agree to it being reasonable compensation are 2 different things in a TIO investigation process.

$4 that you are referring to would be your valid call charges for calls made prior to your disconnection with us, valid charges for calls made by yourself that requires payment. Your compensation request through TIO has nothing to do with your phone bils and should be treated separately.

TedEbear writes...

Letsgo and Eftel POP's

Should help keep costs down???

As mentioned by Jason C, plans have been made cheaper and we have returned to our roots of offering cheap, simple plans. Certainly reasonable to look forward to higher quota cheaper plans with the assimilation of networks/infrastructure as leveraging of costs would work in our favour and eventually savings passed on to our retail plans to benefit existing and future customers, something to look forward to in the awesome months ahead.

Eftel's MSAN's

Do you know if they plan to deploy them in the ACT, Lanyon especially. As so far they do not seem to be very interested in the ACT.

i have had a look up on this for you : http://broadbandnext.com.au/connecting_broadbandnext.cms

You could look up further on the Eftel MSAN's deployed in various states across Australia through the link above. Based on my checks it has not reached ACT shores yet, sooner than later would be something to look forward to.

Naked ADSL 2+ Awesome, is that with VoIp Or just Internet?

pippop writes...

Naked ADSL 2+ Awesome, is that with VoIp Or just Internet?

Hi Pippop,

It is only the Internet. Do WHIM me should you have further queries or in need of any assistance.

Thanks.

pippop writes...

Naked ADSL 2+ Awesome, is that with VoIp Or just Internet?

Just to add,

With Naked DSL, only the internet connection is provided as the voice bit on the copper is disabled.

You do have the option of using web based VOIP services such as Skype if you are looking at voice calls on your Naked DSL connection. For third party VOIP providers that require any gadgets/external hardware plug-in's to be installed on your connection, you would need to seek more info on it from the third party provider and if any issues arise with the VOIP service would require further support for it to be seeked from the third party provider as well.

Thanks.

Currently with AAPT, if I want to sign up Letsgo ADSL2 bundled, can I still keep the connection with AAPT until letsgo notify me the new connection available, if not, how long the downtime will be?

Vero writes...

Currently with AAPT, if I want to sign up Letsgo ADSL2 bundled, can I still keep the connection with AAPT until letsgo notify me the new connection available, if not, how long the downtime will be?

Once you have signed up via our website, our Provisioning team picks up the application and proceeds with the Provisioning process that could take up to 14 working days, on average 8-10 working days but up to 14 working days as per standards taking into consideration any reworked appointments by technicians in your area to tag your line/jumper your connection.

ETA (estimated time of arrival) for your application usually is assigned within 2-3 working days after your application date, this is barring any unavailable ports or pair gain/rim among many other rejection reasons.

Your phone line with AAPT would be an issue even before proceeding with your application as the copper has to originate from Telstra which means you would have to either port it to Telstra and then port it to us if you are concerned about keeping your existing phone number or if you dont mind applying for a "new connection" with us and being assigned a new number, then you can disconnect your phone line with AAPT and choose "new connection" during your sign up with us.

If you are porting to Telstra and then porting to us your existing number, sign up as "port"

Downtime is limited to 15-30 minutes on the day of connection (ETA) but this is still subject to works carried by technicians on the day of the ETA.

Thanks.

Thanks for your reply.

I think my phoneline is originated from Telstra, i have the Telstra Resell NO...... If it is not too dificult, i prefer to port my phone number. but it is not big deal to change a new number or keep it. My real concern is the internet connection

I am not quite good on the technology of ADSL connection. For ther internet, currently I am with AAPT at no contract basis, I can disconnect it anytime. But I want to minimise the time period i have no internet connection,so is is possible for me to notify the AAPT to disconnect my services only after the day of connection from your company?And does that mean I will have a Downtime (no internet connection?)limited to 15-30 minutes on the day of connection (ETA) if I would like to keep paying AAPT for extra one month?

Hi Vero,

What you are attempting to do here is a little tricky and may cause complications along the way, i suggest to thread carefully as trying to minimize downtime by dealing with 2 separate companies on 1 single copper, it can get messy based on past instances.

Since you have made it clear that you are not too concerned about your phone number, you can go ahead and do a sign up for "new connection" on our website, you will receive an ETA within 3 working days barring any rejections or complications i.e address mismatch, no ports available, pair gain/rim.

Once you have received an ETA from us, you can proceed to deal with AAPT on disconnecting your services fully with them as i am unsure of their billing policies. For example if you get an ETA from us as 01/12/08, you could organise for AAPT to disconnect your phone & internet with them on 30/11/08, please ensure whichever dates you are dealing with falls on working days as weekends dont count for connection/disconnection matters. For "new connection" with us, you will assigned a new phone number and there will be 2 tech appointments, 1 from Telstra to tag the line and the next day from Optus to jumper the connection, and this is given that your premises is one of a unit, townhouse or apartment. For normal houses that are not housed in a shared building/tower, it will only have 1 tech appointment.

So all in all, for new connections, i foresee 2 working days downtime for the internet and 1 working day phone downtime barring any delays by AAPT in disconnecting your connection and any delays on ourside with technicians completing their job.

It is very hard to guarantee what the downtime will be like as technicians sent out by both Telstra and Optus are not in-house, rather outsourced tech's which makes it very hard for us to have control over delays with tech appointments.

Each adsl application with us comes with back up dial up service which means there is always a dial up service to fall back on as long as you have an active phone line and working dial up modem.

On a separate note, the porting to Telstra option then porting to us is feasible as well as many of our customers have taken that but rather to keep their existing numbers then anything else. For downtimes in regards to that, you need to refer to Telstra but on the surface, a porting process is simpler considering your situation of wanting to minimize your downtime.

Have a good one =)

Applied the connection with let's go (port my existing phone number) Got a SMS notice for ETA on 19/11/08. i have been billed by my ISP – aapt(bundle with phone) to 14/11/08. In order to save later confusion about the billings, if I ask AAPT to disconnect phone and internet on 14/11/08. Is this will be a trouble for my connection with Lets go with port requirment? Thanks

Vero writes...

Is this will be a trouble for my connection with Lets go with port requirment? Thanks

You dont need to disconnect your internet just keep using it until the churn happens AFAIK

I just left my standard ADSL on and it was ported when I had a telstra line anyways :)

Thanks for your reply. but as I want to avoid possible issues on the billing with AAPT, and their billing cycle is to 14/11/08. So I want to disconnect before the ETA (19/11/08). Whether it is trouble if I disconnect my phone and internet 5 days prior to ETA of Lets go?

It will be best to request a port away through AAPT rather than disconnection.

Thanks

Thanks for your reply. could you please advise how I can request a port away through AAPT? simply ring up and tell them I want my phone port away to Lets go?

Your 1500/256 ADSL plan for $79.95 a month – what's the monthly download amount?

I'm with Ecomtel atm (was a previous customer of Eftel) but they are having some major issues with their internet performance in Tasmania and I'm looking at other options.

Grocs writes...

Your 1500/256 ADSL plan for $79.95 a month – what's the monthly download amount?

Shaping may apply when download reaches 30GB. Unfortunately, Letsgo does not have coverage in Tasmania as of now.

Please advise whether I can disconnet my phone and internet with AAPT a few days before the ETA with Letsgo. Tick the option for port my phone to Letsgo when I submitted my application with Lets go. If I disconnect my phone with AAPT 5 days before the ETA with Letgo, does it matter?

Vero,

Please do not "disconnect" your phone with AAPT but rather "port away" as disconnection would cancel your phone line whilst a "port away" will be a request to have your phone line transferred to a new provider, you need to call AAPT to confirm with them how to request your "port away" from them as we will only "port away" your phone line from AAPT on the ETA date that has been assigned to yourself.

Just to clarify, Vero is moving on to our ADSL2+ plans and our ADSL2+ has 2 bundle options, Super 40GB and Awesome 60GB, Super has a monthly 40GB quota whilst the Awesome has a monthly 60GB quota. Shaping applies when the set quota is reached, either downloads or uploads, shaping to dial up speeds.

All of our ADSL1 plans have a monthly 30GB quota and shaping to dial up speeds once set quota is reached.

thanks for your reply. Now I ma more clear. I will try to contact AAPT to have my phone "port away". If AAPT can not do it, it would be better to keep it until the ETA. This also means I should not do anything with AAPT before letsgo's ETA?
Thank for you advice.

Yup, a "port away" request to AAPT should be sufficient till our ETA comes into effect.

Excellent Vero.

$15 per 1GB data block <> letsgo low cost plans rock

Now that yor prices have come back down, how about some good value data blocks to go with them. You would keep me if you offered something like the esc.net data block $30 for 100GB of peak or similar.

TedEbear writes...

$15 per 1GB data block <> letsgo low cost plans rock

This is not intended for people to turn their 60GB plan into a 70GB plan for example.
Agreed this would be a costly move.

It is merely an option for people that have gone over their limit and become shaped. Many customers want to buy that extra 1GB to become unshaped for the remainder of their month.

A family member has signed up for Naked Adsl2+ at Letsgo and they cannot get connected until a technician attends the premises. This means taking time off work for them to be in attendance.

I am wondering why a technician is required to set up the Adsl service, when the physical line already exists?

A family member has signed up for Naked Adsl2+ at Letsgo and they cannot get connected until a technician attends the premises. This means taking time off work for them to be in attendance.

When i had mine connected at the time they didnt attend my premises although it stated that they do.
So i would disregard that

From the description given of a tech needing to attend the premises, this would narrow it down to a "new connection" whereby a new phone number has been assigned for it if it is a normal premises (SDU), if it is a unit/apartment unit/town house, it will be required even for "port"

For "port" applications, if the premises is a normal house (SDU – single dwelling unit) a tech does not need to attend but certainly does for MDU – multiple dwelling units and and MDU's are usually units/apartment units/town houses.

It will be best to call us on our Support line to double check on any matters as missing a tech appointment and a job being not completed can cause unnecessary delays as rescheduling tech appointments will be solely dependant on tech availability in the given area for the preferred time and date, sticking to the original appointment date and time to complete the job usually saves alot of hassle.

Thanks.

I am thinking of churring my phone and ADSL from Gotalk to Let's Go. After extensive readng of pots/threads on this forum I have mixed feelings about if this is a wise move or not ?
The company has been taken over but how are customers assured the same problems that existed in the past won't re-surface again in the future ?

Just a little nervous is all !