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User #13594 91 posts
Forum Regular
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can someone help me, i spent the past 2hrs on and off the phone with support and have got no where.
i have a billion 7300n on adsl2, i am having constant dropouts, like every 2-5mins, its driving me mad.
this is my first day i have connect to it, but it was provisioned 1.5 weeks ago.
my ADSL details are bellow.
DSP Firmware Version DMT FwVer: 3.9.4.20_A_TC, HwVer:T14F7_5.0 DMT Status Up Operational Mode ADSL2+ Upstream 920 kbps Downstream 9431 kbps SNR Margin (Upstream) 4.5 db SNR Margin (Downstream) 6.2 db Line Attenuation (Upstream) 27.3 db Line Attenuation (Downstream) 44.0 db
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posted 2008-Sep-5, 8pm AEST
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User #147516 441 posts
Forum Regular
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Have you tried an isolation test?
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posted 2008-Sep-5, 10pm AEST
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User #236895 205 posts
Participant
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where are you from? im currently getting those dropouts in Melbourne
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posted 2008-Sep-6, 12am AEST
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User #28643 95 posts
Forum Regular
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same in Canberra
Dropping out in the past 2 Hours
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posted 2008-Sep-6, 1am AEST
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User #74209 80 posts
Forum Regular
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Same in Hobart....:(
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posted 2008-Sep-6, 1am AEST
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User #13594 91 posts
Forum Regular
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i am in hoxton park, sydney
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posted 2008-Sep-6, 7am AEST
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User #13594 91 posts
Forum Regular
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looks like it has some what improved, it has been connected for over 1hr so far.
but it still seems a bit slow loading some websites up.
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posted 2008-Sep-6, 9am AEST
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User #101718 1797 posts
Whirlpool Enthusiast
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Same in brisbane...
connection was a joke this morning
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posted 2008-Sep-6, 9am AEST
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User #236895 205 posts
Participant
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Now its fine, Bigpond must have dropped out between 12am and 9am for me
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posted 2008-Sep-6, 1pm AEST
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User #13594 91 posts
Forum Regular
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mine started again, unreliable service.
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posted 2008-Sep-6, 5pm AEST
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User #234400 206 posts
Participant
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Sometimes it does happen. Not sure whether it's Bigpond or not but sometimes it will run fine, others it will drop out quite regularly. Really quite annoying.
At least it's fixed for the moment! ;)
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posted 2008-Sep-6, 8pm AEST
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User #147516 441 posts
Forum Regular
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Do you guys notice it drops out when it's been raining a lot?
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posted 2008-Sep-6, 9pm AEST
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User #13594 91 posts
Forum Regular
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it does, but i never seen it like this with another provider
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posted 2008-Sep-6, 10pm AEST
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User #234400 206 posts
Participant
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I don't notice anymore dropouts than usual when it is raining, no/
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posted 2008-Sep-7, 2pm AEST
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User #39099 63 posts
Forum Regular
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I've noticed that the connection is slower and there are dropouts when it's windy.
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posted 2008-Sep-7, 5pm AEST
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User #246782 57 posts
In the penalty box
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specially on a weekend.
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posted 2008-Sep-7, 6pm AEST
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User #234400 206 posts
Participant
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All i have noticed is that when it is a primetime time for people to use the internet (around 6-9PM) or something like that, things seem to run slower. However, when i have been up til 3-4AM in the morning, it seems a lot, lot better. Very weird.
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posted 2008-Sep-8, 7pm AEST
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User #246782 57 posts
In the penalty box
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I motive whenever the net didn't work it last for hours or more serious. So when this rare things do hapen it happens like a Friday night or weekend.
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posted 2008-Sep-8, 7pm AEST
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