Whirlpool

Just wondering, there is a 37c connection fee for certain calls
A 37c call connection fee applies to mobile, national long distance and international calls on Home Phone Lite, Optima and Premium plans
and i'm curious if the capped call cost of say a 1hr national call includes this connection fee or is it on top?

In other words is the call cost, Optima plan, $2.50 or $2.87?

Also are all the services, like call control, available to WN phone users? What cost are the services?

Thank you, dddp

Hi dddp,

I am not too sure myself, but I have asked someone more familiar with the phone products.

I'll get back to you when I have the answer.

Matt

EDIT: This might answer your question about the Call Control...

Call Control Pricing is available on the website.

EDIT: 2

This is at the bottom of the main Westnet Phone page, but I am still awaiting confirmation.

¹ Half hour call cap and 15c per minute rate available to Home Phone Premium customers calling physical land lines in our top 10 countries only. International mobiles and special numbers not included. 37c connection fee included in $1.98 cap.

This page might be worth looking at. You will see the details you need beneath the big yellow and orange banner.

Hi dddp,

The connection fee is built into all of our capped call prices so once the capped price is reached during the call you will only be charged $2.50 on the Optima plan.

A list of the additional services we offer for both phone lines with us can be found:

http://www.westnet.com.au/phone/phone-features/additional/

If you are on ADSL2 not all of the features are available and the options for this service can be found further down that page.

thanks for the informative replies Matt and Joel – you might have a new phone customer once i work everything out :)