Whirlpool

I would like to find out if there is a way of turning off the start-up message "You're Turning Me On."
I have an uncomfortable feeling about having such a double-meaning and suggestive phrase come on the screen every time it is switched on.
I couldn't find this as an option.
Maybe it could be adjusted in the next firmware revision?

No prob Jamann

Just call your friendly support team at VBB@H and describe your uncomfortableness in lucid terms.

Then wait forever for a reasonable response.

If that is all you have to complain about, you are in the wrong forum.

The guys in here are ready to kill for a better service from Virgin and you take exception to their absolutely awful messages of reassurance!

Get a life mate. We all realised many dollars ago that Virgin is definitely not a turn on!

Bobthequill

Jamann writes...

Maybe it could be adjusted in the next firmware revision?

No thanks. When I see that message (I guess what, once every three months when I accidentally knock out the power cord?) it reminds me that the world is sometimes a little too serious and the odd double entendre keeps us alive.

I have an uncomfortable feeling

We're talking about a company brand that's "Virgin". Perhaps you'd be better to steer clear of an entire company brand that has a double meaning.

Virgin is obviously not the company for you.
I think you should head over to Telstra. They will happily take your money and call you "sir"

This has got to be a wind-up – right?

Bobthequill writes...

Get a life mate. We all realised many dollars ago that Virgin is definitely not a turn on!

Mine has been flawless, and I find to suggest to someone to get a life a low blow,

A simple question was asked and you find it worthwhile to make a remark like that,

Come on, it was just a question....

Despite all the problems and frustrations that we experience, I don't think we should take it out on the OP.
The OP has just asked a simple question and it deserves a simple answer.

Unless you can get the source code to reprogram the firmware then the code can't be changed so it a matter of asking Virgin support for this change but I seriously don't like your chances.

Toongy writes...

Despite all the problems and frustrations that we experience, I don't think we should take it out on the OP.

I agree with Toongy. The OP asked a reasonable question. He/She is not comfortable with the message – its that person's value system and we have no reason to attack them for that. It's also sort of normal to want to personalise that sort of thing anyway, so might be anice feature – you can do it on your Nokia mobile.

From my perspective, the "You're turning me on" message has sometimes been very annoying when things have not been working and I would have loved to be able to change it to "I'm trying, I'm really trying" another double entrede.

Dancing Bear writes...

From my perspective, the "You're turning me on" message has sometimes been very annoying when things have not been working and I would have loved to be able to change it to "I'm trying, I'm really trying" another double entrede.

How about
"I think I can, I think I can..."

lol

Nice to hear some other opinions. Thanks for the humour, Skiffie. You win!

I have found a lot of help in these forums, but only now officially joined in.

I'm on day 3 of my trial with VBB@H and still hoping. Time for a cantenna soon.

Woo-hoo! I finally won something! ;-)

Jamann writes...

I'm on day 3 of my trial with VBB@H and still hoping. Time for a cantenna soon.

Just remember that a cantenna offers the least dB increase, but can help improve signal strength (good bang for buck). You also need to know where the local towers are, and which has the best signal, and point in that direction first. If that tower goes down for any reason, you'll need to swing around to the other tower (if applicable).

My advice though, if you have marginal signal strength then don't persist. It would appear that in peak times, those with the weakest strength will be first kicked. Note this is an unconfirmed theory!

Skiffie writes...

those with the weakest strength will be first kicked. Note this is an unconfirmed theory!

Actually that is a confirmed theory. If the cell is overloaded, then it "breaths". It does this by reducing its signal power. The theory is that this will make those mobiles furthest away connect to another less congested tower. The problem with this theory is that when all towers are congested...

This stuff was well explained by someone back in August/September 2007 on one of these threads.

EDIT: By the way, I agree with Skiffie. If you're marginal now, it can be very difficult to make things work. I did it with a high gain antenna, but thats an expensive option and given the unreliability of the system, a waste of money if you have any other alternatives.

Must be his first time with Virgin. They have a few jokes like that, like the mobile sim card (pull me out, push me in, turn me on)

If he was really uncomfortable he wouldnt be joining a company called VIRGIN now would he? (knowing that the name Virgin itself could be a "double-meaning and suggestive phrase")

Jamann writes...

I have an uncomfortable feeling about having such a double-meaning and suggestive phrase come on the screen every time it is switched on.

If you find this uncomfortable, you should probably stay well clear of the internet.

Maybe you should consider signing up to the Optus Fusion wireless plan if you don't like the message. You'll still have access to the same crappy network.

Okey, this whole thread is silly. C'mon, Virgin have always maintained that they are 'cheeky' in the way they advertise, hence the product has to have a 'cheeky' aspect to it.

I just don't think my BB@H would be the same without it, might as well get Telstra.

OP If you're uncomfortable with the message, put a post-it-note over the screen :)

Or instead of complaining you could email support@virginbroadband.com.au with your wishes to be able to change it.

Skiffie writes...

How about
"I think I can, I think I can..."

or "You've turned me on, Yes, Yes, nearly there, Yes, I'm done, Can you turn me on again in five minutes when I will be ready to connect again"

gazzer writes...

or "You've turned me on, Yes, Yes, nearly there, Yes, I'm done, Can you turn me on again in five minutes when I will be ready to connect again"

Yeah talk about quickies. Slow to turn on – like a Virgin – and slow to deliver – like a Virgin and inexperienced – like a Virgin, hey maybe they are well named! <grin>

Eh maybe I'm just lucky, I'm not offended by the modem and I've maintained 600kbps+ for over 8 months.

RohanXP writes...

Eh maybe I'm just lucky, I'm not offended by the modem and I've maintained 600kbps+ for over 8 months.

Ah so the secret is to be not offended. But I never was, wonder why the Virgin picked on me LOL.

Lol! *Sigh*

LOL Jamann are you wearing your flamesuit?

Dancing Bear writes...

wonder why the Virgin picked on me LOL.

I have not yet had to opportunity to test the product but come on guys give Virgin a chance. while they have had issues al ISP's have issues with early development of products. Give them a chance,

Virgin have never picked on me and none of my friends when it comes to mobiles. just stop complaining about how virgin have picked on you. if a little kid picks on you are you going to tell everyone on whirlpool, no.

get over it. give the product a chance and life life a little bit better.

"ALBERT SCHWEITZER:
Ethics cannot be based upon our obligations toward [people], but they are complete and natural only when we feel this Reverence for Life and the desire to have compassion for and to help all creatures insofar as it is in our power. I think that this ethic will become more and more recognized because of its great naturalness and because it is the foundation of a true humanism toward which we must strive if our culture is to become truly ethical."

live by this saying

I cannot believe so many people picking on virgin just any other company not telco or brand if its new and you jump on board everything is not going to go 100% give the product some time and have faith in it and it will work out the guys at virgin are always testing up finding new ways to improve things eg the firmware to improve how it connects is one of the many ways they are helpful

aussielad89 writes...

Virgin have never picked on me and none of my friends when it comes to mobiles. just stop complaining about how virgin have picked on you. if a little kid picks on you are you going to tell everyone on whirlpool, no.

aussield89, if you had followed this thread, then you would have known that my reference to being "picked on by the virgin" was part of a frivolous exchange. Can't believe that someone who quotes on ethics would take my reference out of context without checking the rest of the thread.

As for your other comments about giving Virgin a fair go. I've been with Virgin from near the beginning of the VB@H release and for most of my 13 months I was positive and patient. If you were to follow my postings from say Sep 07, you would see this. My negative response evolved when problems were ignored by Virgin, when my non-aggressive emails were not replied to, and most significantly when I continously read of shocking responses from Virgin such as charging someones card $1024 for modems which Virgin should have known – if their tracking systems were working – had been returned. And, regardless charging a card without authority is theft. (It was also clear at that time that they were doing a general – "you owe us a modem" mailout because they did not know what had been returned or not.

It has been Virgin's lack of ethics that has turned me to a permanent detractor. Like drl, when I get away from Virgin, I will remain here to warn others to take care. I actually think its ethical to warn others about the poor performance and ethics of any company or individual. It would be unethical to walk away and say "no longer my problem".

EDIT: Double Post

KidDynamite01 writes...

I cannot believe ........... eg the firmware to improve how it connects is one of the many ways they are helpful

Er – I hate to be the one to state the bleeding obvious, but.....
punctuation is free, and can be used by anyone at all.

KidDynamite01 writes...

give the product some time and have faith in it and it will work out

sorry but after more than 12 months of dumping a barely working product onto possibly thousands of suckers I think they have had more than a fair chance.

If its not working as it should after a year, how long do you think is reasonable?

And to the OP I did find the term "Turning Me On"
very offensive,

not because of its sexual reference,

but solely because I found the frustration of the product a huge put of.

KidDynamite01 writes...
give the product some time and have faith in it and it will work out

drl writes...

If its not working as it should after a year, how long do you think is reasonable?

Actually, as I look more at KidDynamite01's responses to various posts, methinks he be trolling. Hmmm?

drl writes...

And to the OP I did find the term "Turning Me On"
very offensive,

To me it suggests programmers more interested in frivolity than creating a better product.

cyberknutt writes...

To me it suggests programmers more interested in frivolity than creating a better product.

Yeah it would have been funny if the product had worked and we saw it once or twice a year, but when you saw it 20 times a day it wore very thin. I still hate seeing it cause it signifies problems are afoot.

cyberknutt writes...

To me it suggests programmers more interested in frivolity than creating a better product.

Had the product worked as it should it wouldn't have annoyed me in the least.

Its just that I saw it all to often when having to reboot the thing, just seeing that made the process even worse.

Hope your 3 is still running smoothly

drl writes...

Hope your 3 is still running smoothly

It certainly is.

You realise this is Virgin your speaking about its double meaning if you want be be all sir and miss and all formal then speak and deal with telstra or some business that is more formal then casual and laid back

rosen3 writes...

punctuation is free

ok grandma I didnt realise I was at school in the internet if you can understand thats good enough

Dancing Bear writes...

Actually, as I look more at KidDynamite01's responses to various posts, methinks he be trolling. Hmmm?

Because he defends a service, is this why you are saying it is trolling?????

If this is the case, and we only ever heard from people complaining, then everything would be crap.

r1man writes...

Because he defends a service,

No its not that at all, I havent seen him post how long he has had his Virgin service.

I havent seen him post that he gets a trouble free broadband speed during the evenings.

I haven't seen him post he doesn't get Phone drop outs.

I havent seen him post how he plays online games without issues or even manages to complete an online banking session.

All I have seen him do is make personal attacks on people that dare report their personal experience of what is suppose to be a service they are paying for and not getting.

I don't attack people that say they are happy with it.
I tell them that its good to see some are getting what they pay for and wish them the best.

well actually with this service I have had no dramas whatsoever in my area if thats what you want to hear DRL I think its a awesome service

cyberknutt writes...

It certainly is.

thats great, no one can say we didn't give VB a fair go for a long period of time.
Also being a VK5 I expected it to be a little experimental and have a few teething issues to begin with.
But with how the issues never got dealt with and at times never even acknowledged on many occasions.
Then continuing to sell a product that was so over subscribed that it was collapsing and unusable at times was in my opinion unconscionable conduct.

KidDynamite01 writes...

I have had no dramas whatsoever in my area

How long have you had it?

What post code area?

Do you use it during the evenings 4pm to 10pm?

since the start
postcode is 2229
and yes after work I have tried it both phone and internet are fine i see nothing wrong with the service im happy :)

and yes after work I have tried it both phone and internet

you say you have tried it?
does this mean you dont use it as your only phone and internet service only rely on it 24/7.

i see nothing wrong with the service im happy

I hope you continue to be happy with it for the life of your contract.

KidDynamite01 writes...

since the start

Are you still on the original firmware? If not, which have you updated to – and why?

drl writes...

I hope you continue to be happy with it for the life of your contract.

im quite happy only pay $60 with no line rental and yes i do use it for my only phone and internet

r1man writes...

Because he defends a service, is this why you are saying it is trolling?????

Nope, because his responses to people with problems seem to dismiss their problem, or give platitudinous answers without really attempting to understand their situation.

If this is the case, and we only ever heard from people complaining, then everything would be crap.
Agreed. And these threads have a number of Virgin supporters who are happy with the service and say so periodically. BUT they do not post platitudinous answers to people with problems with the service.

Dancing Bear I would like to help and instill faith in people that are not getting the same service as i am I would hope evryone is happy ans wish the best as i have heard that they are getting better coverage around australia

Dancing Bear writes...

And these threads have a number of Virgin supporters who are happy with the service and say so periodically. BUT they do not post platitudinous answers to people with problems with the service.

This comment seems to sum it all up very well. I will take that as a compliment, Dancing Bear!!!

Gladly writes...

This comment seems to sum it all up very well. I will take that as a compliment, Dancing Bear!!!
You're welcome

KidDynamite01 writes...

Dancing Bear I would like to help and instill faith

OK, so please explain (does that remind me of someone) what you mean by "instill faith" because I genuinely don't get the relevance of faith to the issue. From the Macquarie Dictionary.

Faith:
1. confidence or trust in a person or thing.
2. belief which is not based on proof.
3. belief in the doctrines or teachings of religion.
4. the doctrines which are or should be believed.
5. a system of religious belief: the Christian faith; the Jewish faith.
6. the obligation of loyalty or fidelity (to a person, promise, engagement, etc.): to keep or break faith with.
7. the observance of this obligation: to act in good or bad faith.
8. Theology that trust in God and in God's promises as made through Christ by which humanity is justified or saved.

1. confidence or trust in a person or thing.

this is by what i mean have faith in the product its a good service

Whats wrong with "Being turned on" anyway?

How can that be uncomfortable? Even the most devout religions wouldn't see anything wrong with "being turned on" ...

It's your own mind thats thinking of it as being something in the gutter. Obviously not comfortable in your own track of thinking it seems.

The world is full of the the wrong solutions, to "problems" isn't it. Much of censorship a prime example.

shaunf writes...

How can that be uncomfortable? Even the most devout religions wouldn't see anything wrong with "being turned on" ...

The only thing wrong with it is the service is such a turn off because it preforms so poorly and you see that message so often when having to reboot the modem constantly.

Thats whats upsetting people.

drl writes...

turn off because it preforms so poorly

so when a woman preforms so poorly you are saying that she is a turn off as well

what bout you new connection is it a turn off as well. you dont get a message saying hello to you or goodnight. its a double edged sward, two meanings. its meant to be a funny thing. like i have asked you before, you have given up the service so give up stop trolling and get over it

aussielad89 writes...

its meant to be a funny thing.

It would be fine and we would all laugh.

If it worked.

I thought it was funny to start with as well, but it wore thin very quickly.

like i have asked you before, you have given up the service so give up stop trolling and get over it

LOL what gives you any right to ask anyone such a thing.

Looks like we're done here... Thread Closed.