Know your ISP.

User #145364   95 posts
Forum Regular

Is it just me or has Westnet been slow for a couple days? It was extremley slow Monday morning and slow at the moment. I am not shaped either.

Speed Test:

Mirror: Westnet
Data: 70 KB
Test Time: 2.74 secs

Your line speed is 209 kbps (0.21 Mbps).
Your download speed is 26 KB/s (0.03 MB/s).

Natasha.

posted 2008-Sep-2, 7pm AEST
User #83193   1699 posts
Whirlpool Enthusiast

What plan are you on?
Edit: your profile says 512.

What is your modem syncing at?

posted 2008-Sep-2, 7pm AEST
edited 2008-Sep-2, 8pm AEST
User #41423   491 posts
ISP Representative

As usual these speedtests continue to vary significantly, though things appear normal from my own connection in Perth (South Metro)

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 02/09/2008 @ 08:22 PM

Mirror: Westnet
Data: 600 KB
Test Time: 0.79 secs

Your line speed is 6.19 Mbps (6189 kbps).
Your download speed is 774 KB/s (0.76 MB/s).

Were you shaped at the end of last month? If after powercycling your ADSL modem the problem still persists please contact Support to investigate your particular issue further.

Regards,

Chris

posted 2008-Sep-2, 8pm AEST
User #145364   95 posts
Forum Regular

No we weren't shaped at all last month (for a change!) it seems to be ok for now.

I'm in WA, Perth if that helps.

posted 2008-Sep-2, 8pm AEST
User #104167   5071 posts
Whirlpool Forums Addict

nj29au writes...

Is it just me or has Westnet been slow for a couple days? It was extremley slow Monday morning and slow at the moment. I am not shaped either.

I suggest if you get that again, turn your modem & pc off for a good 30 minutes which should give you a new IP address and most likely fix your speed issue.

posted 2008-Sep-3, 3am AEST
User #46326   11 posts
Forum Regular

Oi³ writes...

which should give you a new IP address and most likely fix your speed issue.

The new IP address will have no bearing on speed whatsoever.

posted 2008-Sep-3, 3pm AEST
edited 2008-Sep-3, 3pm AEST
User #104167   5071 posts
Whirlpool Forums Addict

brendan96 writes...

The new IP address will have no bearing on speed whatsoever.

It was late when I wrote that. I meant to say that turning your modem off for 30 minutes should fix the issue, and you will probably get a new IP address.

However, I have seen for myself that sometimes changing an IP address does fix speed issues, amongst other things that I can't be bothered going into right now.

posted 2008-Sep-3, 5pm AEST
User #34648   43 posts
Forum Regular

This has also been a problem for me the last couple of days.

Getting the same speed as you have posted on a 512k connection. What exchange are you on? I'm on Tuart Hill exchange.

posted 2008-Sep-4, 10pm AEST
User #34648   43 posts
Forum Regular

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 04/09/2008 @ 10:03 PM

Mirror: Westnet
Data: 600 KB
Test Time: 20.31 secs

Your line speed is 240 kbps (0.24 Mbps).
Your download speed is 30 KB/s (0.03 MB/s).

Have called tech support and got nothing other than... "try unplugging your phone filters", "reset your modem", "have you run a virus scan"....

posted 2008-Sep-4, 10pm AEST
User #145364   95 posts
Forum Regular

spector writes...

This has also been a problem for me the last couple of days.

Getting the same speed as you have posted on a 512k connection. What exchange are you on? I'm on Tuart Hill exchange

Spector-I'm from Beechboro. It's been slow off and on for awhile. I have also called Westnet and they said the same thing. My modem is practically brand new so there's nothing wrong with it.

My speed test results:

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 04/09/2008 @ 10:38 PM

Mirror: Westnet
Data: 600 KB
Test Time: 15.54 secs

Your line speed is 314 kbps (0.31 Mbps).
Your download speed is 39 KB/s (0.04 MB/s).

posted 2008-Sep-4, 10pm AEST
edited 2008-Sep-4, 10pm AEST
User #34648   43 posts
Forum Regular

Just spent the last hour on the phone with them trying various things... nothing seems to make a difference though strangely I am getting close to full speed from 3fl???

Going to try another modem on the weekend but I really don't think thats the problem.

posted 2008-Sep-4, 10pm AEST
User #41423   491 posts
ISP Representative

spector writes...

I am getting close to full speed from 3fl???

Interesting, the Westnet speedtest mirror and 3fl are hosted in the same location.

Do you experience a variation in speed between WAIX and other domestic sources?

C:\>tracert mirror.3fl.net.au

Tracing route to mirror.3fl.net.au [203.21.20.200]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 172.16.1.1
2 9 ms 9 ms 8 ms lo0.dsl-lns3.wa.westnet.com.au [202.72.147.254]
3 9 ms 9 ms 9 ms gi3-23.per-core.wa.westnet.com.au [202.72.130.173]
4 11 ms 9 ms 9 ms gi0-1.core.op.wa.westnet.com.au [202.72.148.130]
5 10 ms 9 ms 9 ms 203.21.20.200

Trace complete.

C:\>tracert speedtest.westnet.com.au

Tracing route to speedtest.westnet.com.au [202.72.147.216]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 172.16.1.1
2 9 ms 8 ms 9 ms lo0.dsl-lns3.wa.westnet.com.au [202.72.147.254]
3 10 ms 9 ms 9 ms gi4-23.per-core.wa.westnet.com.au [202.72.130.157]
4 11 ms 9 ms 9 ms gi0-2.core.op.wa.westnet.com.au [202.72.148.146]
5 10 ms 9 ms 9 ms 202.72.147.216

Trace complete.

C:\>

posted 2008-Sep-4, 11pm AEST
edited 2008-Sep-4, 11pm AEST
User #34648   43 posts
Forum Regular

Strangely enough I am downloading a pre-ordered game through an application called Impluse this morning and I'm getting close to full speed – it's sitting at 48kb/s constant. All other Australian sources I have tried are giving slow speeds.

Trace route is the same for me as what you have posted... :S?

posted 2008-Sep-5, 10am AEST
User #41423   491 posts
ISP Representative

Hi Guys,

This is possibly related to a recently uncovered issue specific to ADSL1 services in WA: /forum-replies.cfm?t=1032673&p=2#r25

Thanks.

posted 2008-Sep-10, 6pm AEST
User #247929   8 posts
Participant


Broadband Speed Test Results

Test run on 14/09/2008 @ 09:44 PM

Mirror: Westnet
Data: 3 MB
Test Time: 10.81 secs

Your line speed is 2.27 Mbps (2266 kbps).
Your download speed is 283 KB/s (0.28 MB/s).

posted 2008-Sep-14, 9pm AEST
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