Whirlpool

Noticed my Internet slow down to an absolute crawl late last night. Even browsing whirlpool had unusualy long delays. I haven't been capped, came close to reaching 100% but didn't get there. Shrugged it off and went to sleep in the early AM but find the problem persisting this morning..

Downloading the 11mb test file from http://www.optuszoo.com.au/help/downloadtest shows my current download speed to be 7.76KB/Sec – Just short of 25 minutes to download an 11mb file. Heaven!

Wtf? My cable is usually excellent. The problem won't be PC related as I've checked on all 3 computers in the house.

Anyone else experiencing issues before I email Optus support? <yeh I know a contradiction in terms, but humour me>

We WERE shapped for the past 5 days or so... but it is still veeery slow today aswell. Very very annoying.

I'm having a hard time with optusnet cable at the moment. It is very very flakey and slow. I am at roachdale node in brisbane.

yeah same here man. i

im on rochd4.qld.optusnet.com.au.
line speed is 107 kbps.
download speed is 13 KB/s.

Thanks for the confirmation folks.. I won't bother with re-booting my router or modem then and just email optus with a wtf instead.

Cheers..

I was shaped for the last week too. Couldnt even download an email or even view the BOM radar without it timing out. Its sposed to be shaped to 64 but is 10 times worse than a dial up 56k plan.

Its like at the end of the month, everyones on shaped and they shove us on the smallest pipe. bastards.

Now everytime ABC torrent speed goes over 100, it stops. I tried Vuze and the same thing. I could be getting 700 speed, but it wont allow anything over about 100.

Yes I checked everything, program, speed, bla bla, its OPTUS that is doing it.

anyone else having issues? its been slow all day.

Browsing has been slow and email inconsistent, but torrents have been full speed.

I don't know enough to know what might be causing that.

Yes My internet is slow to...
Whirlpool has a massive lag as well which is pissing me off..
I am sick of this crap of having crap happen at the start of the month!
Last month my quota was being used for no reason...
Month before was it was slow as I was having speeds of 1kb/s...

Optus need to get their act together

well at least you guys are getting the internet lol mine drops out and doesn't come back on for another hour...so making use of this limited time of my net atm

I think it's because everyone is uncapped and going nuts first day of month.

I do notice things get quicker towards the end of the month.

Yeah i just got home and im like wtf? :| my usage starts fresh every new month. this is absolutely shocking!!! I thought it was because of my wireless connection being poor, then i plugged in the cable and it was still the same.

So does anyone know whats going on?

Its so bad my voip is garbled, all speed tests are abysmal.
Surely something is going on here? Yet there is no indication on their 'official' service status page.

hmm...it's terribad for me

optus cable and most pages don't load at all or load after repeated refresh...like modem speeds....wtf :(

ufctom writes...

hmm...it's terribad for me

I can barely load youtube videos, I wonder what's wrong. It's only been this year I've experienced problems with optus speeds.

I just rang Optus and had to go through the usual bullshit.

I'm still getting lag spikes & packetloss to my first hop (of the optus network).

Optus really has turned to shit over the past few years. 12ms gaming is gone.

Andrew™ writes...

I wonder what's wrong. It's only been this year I've experienced problems with optus speeds.

Check your neigbourhood. Quite possibly a result of a significant increase in subscribers to higher speed plans or more subscribers in general.

As mentioned already, things are usually at their worst at the start of every new month, and particularly during evening peak times.

Cheers :)

Al Mghty writes...

no indication on their 'official' service status page

Yep..

Important Notice: No current issues
OptusNet Portal: No current issues
Web Access: No current issues

Checked this morning and was exactly the same. Service status pages that only report bullocks are about as useful as teats on a bull..

As of about 10.30 tonight, speed issues appear to have eased.. Download test file came in just short of 1MB a second (what I'm used to) and web sites seem to be coming up faster. Try getting optus to admit there was a problem though! Lets hope whatever they fixed lasts.

Having issues here too in Melbourne. Local sites are fine, but anything hosted internationally is a crawl. Faster I'm getting is 40kb/s from anything.

I found my cable connection to this site http://www.qidian.com is extremely slow. If I connect via my company's VPN, the speed is very good.

Whirl writes...

Check your neigbourhood. Quite possibly a result of a significant increase in subscribers to higher speed plans or more subscribers in general.

There is no way in hell there could be such an increase in subscribers to cause an 11mb file to take 25 minutes to download from the Optus file server.

As mentioned already, things are usually at their worst at the start of every new month, and particularly during evening peak times.

That may account for noticably slower speeds sometimes, certainly not a cable network that makes dialup look more like broadband however.

Andy writes...

There is no way in hell there could be such an increase in subscribers to cause an 11mb file to take 25 minutes to download from the Optus file server.

There sure is. Additional subscribers mean more physical connections to the network and more work being done on the network. Greater possibility of a hardware failure on the network, eg. faulty cable splitter in the street etc. which can and do cause such slow-downs (both temporary and permanent!)

I've seen it happen, and I've experienced myself.

Only way to resolve it is to keep bugging Optus Tech Support. or keeping an eye out for a tech. working in the street.

Cheers :)

Whirl writes...

There sure is.

Bullocks.. I've been with Optusnet cable for "several" years and in all that time, all these "additional subscribers" you're talking about have slowed my connection down to WELL below dialup modem speed is ... wait for it ... Once. That's yesterday just as I wrote in my original post. Going by your predictions, I can expect to get 7 or 8KB/Sec downloads on a regular basis now right? lol.. Get ya hand off it Whirl. ;)

Whirl writes...

I've seen it happen, and I've experienced myself.

uh huh...

Hmm whatever it was its definitely back to what it was for me.

Before I was struggling to get 2 Mbps.

Now i'm about 8 – 8.5 Mbps.

Definitely much better ping times as well.

There appear to have been some problems on parts of the network, such as earlier this year when speeds slowed to a crawl in parts of Melbourne and elsewhere, and overseas sites were inaccessible. Optus never acknowledged anything officially, but apparently some customers received acknowledgment from Optus staff over the phone.

Given the many variables that can affect a network, I generally wait out the slowdowns, etc., as it's pointless to harangue call centre staff who generally don't know much anyway. If it's a persistent problem, lasting more than a day, then it's time to alert tech support, providing nothing's happened at your end to cause the problem.

For the first time ever I was "shaped" during the last 9 days of August, and found the experience frustrating, to say the least, but I got over it.

I found that 64Kbps isn't a bad speed for forum reading, and this forum in particular works very well at that speed, using the latest Firefox. Pages loaded quickly the whole time. It probably helps that WP isn't burdened with a lot of animations and graphics, which can really slow things down if you're on dial-up speed.

Okay now I beg to differ with the comment about not harassing Helpdesk staff.

We have call centres where I work and when the Helpdesk get 'harassed' everything is logged and 'other' people analyse the reason if there is a deluge.

If nobody called the Helpdesk, who will ever know the 'severity' of the issue?

Or indeed the priority?

Given that a factor of my monthly fee is attributed to having a Helpdesk more people should exercise it.

Harassing is perhaps a harsh word, I think the term I am looking for is inform. I am not advocating any abuse of any sort, merely that issues such as this needs to be reported in some manner.

We're with Optus, not a budget ISP. We pay for a support team that is there to provide us with answers to our problems.

I am not advocating any abuse of any sort, merely that issues such as this needs to be reported in some manner.

I find that when you try 'inform' them, they think your PC has a virus & you have no idea what a computer is. :)

I have also noticed that my cable speed has dropped to a crawl when it is usually really quick. Has any called the help desk to see if there is something wrong with the network??

I would call my self but I waste 45mins talking to people who just past the buck :)

I just completed a speed test on speedtest.net and came back with a hopeless result of 2100kbps :(

So I decided to restarted my router and modem thinking it wouldn't make any difference, but it did! the speed is back up to 5000kbps.

Please let me know if anyone else has tried doing this.

Hope this helps

Jayisk writes...

So I decided to restarted my router and modem thinking it wouldn't make any difference, but it did! the speed is back up to 5000kbps.

Please let me know if anyone else has tried doing this.

Didn't reboot a thing here.. Not the modem, router or computer. Speed just seemed to return to normal about 10.30pm (Melb time)

It's sort of related, but I've been getting surprisingly high UPLOAD speeds lately. Which shouldn't be the case as I'm on old plan that supposedly hobbles uploads to 256K.

Andy writes...

Once. That's yesterday just as I wrote in my original post. Going by your predictions, I can expect to get 7 or 8KB/Sec downloads on a regular basis now right? lol..

noetix writes...

uh huh...

We had no problems with Optus Cable for years.

Then an immediate neighbour joined the service and immediately both their new service and our service slowed to a permanent crawl. A week into it, after a couple of calls to Optus tech support by both of us, and there was a tech. out the front up the pole replacing a faulty cable splitter that had (apparently) been damaged during the neighbour's install the week before.

End result. Every thing back to (great) normal. Every one happy.

Andy writes...

Speed just seemed to return to normal about 10.30pm (Melb time)

Perhaps the possums in your locale decided to stop urinating on your cable splitter ;)

Cheers :)

Seems to be ok again, did the video download test at OptusZoo and got 1.2mb/s.

Did a speedtest at speedtest.net http://www.speedtest.net/result/317011472.png

So seems as though everything is fixed in my area now.

Whirl writes...

Perhaps the possums in your locale decided to stop urinating on your cable splitter ;)

Heh.. all their relatives in other affected locale's must have also had the same idea and stopped urinating on splitters all over Australia then. ;)

I'd suggest it's far more likely that it had nothing to do with splitters being damaged or urinated on all over Australia and that Optus just fixed the problem after all the complaints started rolling in.

Cheers..

Andy writes...

Optus just fixed the problem after all the complaints started rolling in.

Which just goes to prove that if you're not satisfied with the level of service you are getting from your ISP – you should give them a call and complain.

Cheers :)

Just in a nutshell guys and gals is this is an ok test??? Speeds etc or would u consider that an average D/L – U/L speed?

Many thanks.....

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/317119132.png[/IMG][/URL]

How about this test above?????

12.35 Mb/s D/L

0.24 Mb/S U/L

Just called them over my download speed and my crap connection...
They don't care... They tell you to clear your cookies and do their download test which is about 10x faster then what ozspeedtest.com is and they tell you everything is fine...
I'm over these d***heads... I am going to get my old modem reconnected as this Netgear one is just s***

That's about max, Optus says cable can do up to 20Mbps but I've never seen it.

My net has been real slow the last couple of days. Only at loading web pages. My down stream is fine, I just ran a speed test

Your line speed is 6.41 Mbps (6414 kbps).
Your download speed is 802 KB/s (0.78 MB/s).

Im in metro melbourne. Any suggestions?

I'm on Slacks Creek node QLD and at about 6:00pm my cable internet slowed to a crawl.

Your line speed is 581kbps

Your download speed is 73 kbps

Anyone else in this area having problems?

Buzzsaw writes...

That's about max, Optus says cable can do up to 20Mbps but I've never seen it.

In a speed test just completed I got 10503/245 kb/s, which is a good clip. Of course they're speeds to and from a local server. Access to many remote servers tends to be considerably slower, particularly servers contending with heavy traffic. That's largely out of local ISPs' control. Some sites I've visited, particularly a very busy forum situated in the US, can make it seem like I'm on dial-up, while other sites in the US deliver streaming video as though the server's in the next room.

Buzzsaw writes...

That's about max, Optus says cable can do up to 20Mbps but I've never seen it.

ive seen it a number of times 22000 was my best on oz broad band speed test, my norm is 10-15000 though

Buzzsaw writes...

That's about max, Optus says cable can do up to 20Mbps but I've never seen it.

I'm on the MyHome plan and the absolute best i ever got was about 17mbps when i first connected now i rarely go over 12mbps.
Still better than what some optus cable users are getting though, It seems you have to be very lucky to get 20mbps.

Yep Loganholme
line speed 461 kbps
download speed 58 KB/s

Still seems slower than normal for myself.

where do i get this info from?

Yep Loganholme
line speed 461 kbps
download speed 58 KB/s

It's lag oClock again.

Yup, a little slow here on Riverwood 1 NSW too unfortunately...

i'm in altona meadows and have had a laggy connection since about 25 July. Only seems to be laggy between 6pm and 11pm.

Obviously a problem within the internal optus network. This is my first hop when perfoming a tracert.

I was pinging this as I was on the phone with an optus technician, or supervisor as i asked for, and they assured me there is absolutely nothing wrong.

First hop would normally ping 6-7ms any other time of the day.

Reply from 10.68.0.1: bytes=32 time=145ms TTL=255
Reply from 10.68.0.1: bytes=32 time=231ms TTL=255
Reply from 10.68.0.1: bytes=32 time=55ms TTL=255
Reply from 10.68.0.1: bytes=32 time=101ms TTL=255
Reply from 10.68.0.1: bytes=32 time=139ms TTL=255

Just wasted 40 mins of my life listening to that crap and have to waste another few hours organising a new isp

thankyou optus!

If Internet Connections slows down suddenly that means there is a faulty power connection somewhere or on of your faulty lights.

i had the same problem. Having ADSL2 Connection normally gives me more than 3.8m/b ps but suddenly i only got 700.02 kbps out of it. freakysh!!

so for some reason my younger sister was playing with the all the switches, playing on and off, when the switches went off the speed of the net was at it's best, but turned on gave me the same problem, so i changed all the faulty ones using the connection speed of the internet. Worked well!!

Monaro writes...

where do i get this info from?

Go to www.ozspeedtest.com

mathew2727 writes...

Go to www.ozspeedtest.com

Thanks...here are my results

Your line speed is 3.26 Mbps (3262 kbps).
Your download speed is 408 KB/s (0.4 MB/s).

My cable speed just dropped down to 400kbs DL and 60kbs UL, with a ping of 550ms on the preferred server on speedtest.net What is going on?

-=EDIT=-
I guess I spoke too soon
http://www.speedtest.net/result/320525949.png
101kb/s DL
24kb/s UL
226ms Ping
Intervolve (<50miles)

This is epic fail.

Third night in a row my speed has slowed right down.

My speeds are slower too. I can't download anything more than 300kb a sec but speedtest show my connection at 10000kbps. Anyone else experiencing this?

Me too.
Hecka slow tonight.

Ecstasy writes...

Me too.
Hecka slow tonight.

same...

Youtube has become a cripple.

It's quite odd, any servers based in Melbourne are full speed. Anywher else including intersate is slow as. Routing issues?

Really slow in Melbourne tonight and the last couple nights. It's not normal, there's something wrong...

Riverwood 1 NSW here and same old story...australian sites ok, international not ok...at a crawl.

I'm with TPG ADSL2+ and getting speeds of 15,000kbps on a good morning, dropping to 5,000kbps in the arvo and 1,100 in the evening. I'm thinking of paying the penalty and signing up to Optus cable. I'm in Werribee- south western Melbourne. Reading your experiences with Optus cable, am I jumping from the frying pan into the fire and paying through the nose for the privilege??

International speeds to a crawl for the last 2 days here in Brisbane.

iTunes8 was downloading at 40 KB/s last night (Which I cancelled before finishing). Just did it now and it did at 380 KB/s so seems to be ok again.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 11/09/2008 @ 08:13 PM

Mirror: OptusNet
Data: 15 MB
Test Time: 9.77 secs

Your line speed is 12.83 Mbps (12835 kbps).
Your download speed is 1.57 MB/s (1604 KB/s).

Going good tonight.

Seems to be running abit better tonight (Brisbane).

Slow again – McKinnon exchange. WoW ping 1400ms, unplayable. Grrrr

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 13/09/2008 @ 01:00 PM

Mirror: OptusNet
Data: 15 MB
Test Time: 32.21 secs

Your line speed is 3.89 Mbps (3891 kbps).
Your download speed is 486 KB/s (0.47 MB/s).

OK, restarting the cable modem seemed to fix it – routing issues with some IP ranges perhaps?

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 14/09/2008 @ 01:38 AM

Mirror: OptusNet
Data: 600 KB
Test Time: 53.92 secs

Your line speed is 91 kbps (0.09 Mbps).
Your download speed is 11 KB/s (0.01 MB/s).

Numerous reboots of all things connected, been like this for a few hours.
2k latency on WoW
Location, Western Sydney

Far out it's slow.

Your line speed is 403 kbps (0.4 Mbps).
Your download speed is 50 KB/s (0.05 MB/s).

rochedle sth, qld.

umm wtf. seriously?!

i envy the people getting 450KB/s.... FEEL SORRY FOR THE PEOPLE WHO ARE GETTING 3KB/S :'(

This is absolutely ridiculous...

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 14/09/2008 @ 11:10 AM

Mirror: OptusNet
Data: 600 KB
Test Time: 343.33 secs

Your line speed is 14 kbps (0.01 Mbps).
Your download speed is 2 KB/s (0 MB/s).

yeh ive got slow speeds as well in melbourne.... ffs

I'm in Chirnside, Melbourne. Tried both the Optusnet and Netspace 9MB test.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 14/09/2008 @ 02:43 PM

Mirror: Netspace
Data: 9 MB
Test Time: 8.92 secs

Your line speed is 8.47 Mbps (8472 kbps).
Your download speed is 1.03 MB/s (1059 KB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 14/09/2008 @ 02:45 PM

Mirror: OptusNet
Data: 9 MB
Test Time: 9.59 secs

Your line speed is 7.88 Mbps (7879 kbps).
Your download speed is 985 KB/s (0.96 MB/s).

I'm on NSW Blacktown 5 and I just solved all my problems by getting a static IP, follow the tutorial from portforward.com . Seriously, it's fix'd. I did this on all of my computers par one, and that one is still slow. Seriously, try it, and tell me if this is just a coincidence.

so I sit here and read everyone complaining about this crap service, and think to myself what can be done?

im in Vic, on optus cable , sunshine node btw and see nothing ever more that 380KB/s

ive complained to optus on the phone, all i got from that was me angry

ive complained to optus via email, all i got from that was a proforma email , and start back at step one again
each time you answer you get a different help desk person ( i assume its a person.. )

ive complained to the TIO , again complete waste of time

and ive complained to ACCC about their advertising ( as if i ever see ANY of the speeds advertised ) and they said they dont act on single complaints......

so here i am.........

a man feels defeated

self mutilation is never the answer.

Mine has been running very slow over the last few days. Pages timing out when loading. Is happening on all 3 PCs in the house.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 15/09/2008 @ 09:06 PM

Mirror: OptusNet
Data: 15 MB
Test Time: 17.13 secs

Your line speed is 7.32 Mbps (7319 kbps).
Your download speed is 915 KB/s (0.89 MB/s).

this is my average

I don't know what is going on, but arriving home from work tonight I found my access noticeably faster than usual. I've run three tests, the zdnet.com.au one, the optus one, and the Oz one below. All gave similar results.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 15/09/2008 @ 10:27 PM

Mirror: OptusNet
Data: 9 MB
Test Time: 11.42 secs

Your line speed is 6.62 Mbps (6618 kbps).
Your download speed is 827 KB/s (0.81 MB/s).

I am in St Kilda, Vic, on cable.

Has something happened to speed things up?

my cable speeds seem to be a bit slow slow to but only after 6pm and them go speed back up in the morning, only been happening in the last 3 weeks or so.

could be the optus are shaping down heavy user? as i know i am.

FYI i am on the older cable plan 12Gb per/month plus 24Gb off peek

EDIT* I'm in Kogarah, NSW

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 17/09/2008 @ 10:17 PM

Mirror: OptusNet
Data: 9 MB
Test Time: 377.09 secs

Your line speed is 200 kbps (0.2 Mbps).
Your download speed is 25 KB/s (0.02 MB/s).

may be more people in my street online could be causeing my speed issues, but any way a bit of an improvement.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 18/09/2008 @ 10:08 AM

Mirror: OptusNet
Data: 9 MB
Test Time: 37.17 secs

Your line speed is 2.03 Mbps (2033 kbps).
Your download speed is 254 KB/s (0.25 MB/s).

I work for " sloptus ". Thrust Optus has turned to sh*t.
No pro-active maintenance on Nodes. They use too.
They use systems to look at how bad your cable modems stats get and then maybe do some re-active maintenance on your node.

Cable user here too with Optus, lastnight and today the entire thing has been slow. For example downloading at 25kbs and using the VOIP is causing the VOIP to stutter etc a real sign that there is something going on. yes I am using QOS

my cable has been not at its best last week or so. last night the modem couldnt get past the second flashing light. but since its came back on everything is working alot better now :) pulling 18000 d/l speed test etc

Well I have done a test, I'm located in QLD.
May i just say that this is poor for cable

Test run on 20/09/2008 @ 10:16 AM

Mirror: OptusNet
Data: 3 MB
Test Time: 32.51 secs

Your line speed is 753 kbps (0.75 Mbps).
Your download speed is 94 KB/s (0.09 MB/s).

The past couple of days have been shockers for speed.
It's been like this for about a week, was so good before now =<.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 21/09/2008 @ 09:07 AM

Mirror: OptusNet
Data: 9 MB
Test Time: 14.16 secs

Your line speed is 5.34 Mbps (5340 kbps).
Your download speed is 668 KB/s (0.65 MB/s).

goldenchild writes...

May i just say that this is poor for cable

yes you may :)

that speed is pretty crap even by optus's standards of late.

I'd be checking to see if you didn't have anything else running at the time (p2p, updates) and suggest using the 9 or 15 mb test as well, they tend to be more accurate.

If it continues that way, I'd be ringing optus support.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 21/09/2008 @ 05:31 PM

Mirror: OptusNet
Data: 15 MB
Test Time: 15.95 secs

Your line speed is 7.86 Mbps (7856 kbps).
Your download speed is 982 KB/s (0.96 MB/s).

Your line speed is 3.03 Mbps (3035 kbps).
Your download speed is 379 KB/s (0.37 MB/s).

What is going on? Mine has been rubbish for about a month now.

Wasted 3hrs on Optus technical support today.

Using the "Cable technical support" phone number I still had to navigate the infuriating voice activated menu to infact tell them what I thought to be the redundant information that I was indeed looking for technical support for my cable internet connection.

Any way, the first phone call to the "cable technical support" number ended in me being placed in a queue to talk to some one then being given the automated message that "the customer support center is currently closed please call back during business hours". So much for 24/7 technical support, they just send you to the wrong department then hang up...try again.

Second phone call I get some outsourced call center guy who proceeds to show no interest whatsoever in the fact I've wasted the last 10 minutes trying to speak to a living person. After telling him that my internet speeds have been atrocious for the last few weeks he informs me he will "just check some details" then proceeds to hang up on me.

Third phone call I get another outsourced call center guy who is decidedly more professional and actually confirms my customer details before proceeding to "help" me. Not bad, nearly 20 minutes before I actually start the process of fixing my internet connection speed.

Well to cut an already long story short, the third phone call ranged from them running through the perfunctory "clear your cookies" crap through to download a speed test file from the optus server to we'll organise a technician to come out to "oh we've found there to be no problem on your line" to "we suggest you arrange to have a computer technician examine your computer". Well thanks for nothing!

Seems like all the people who have complained about poor speed issues in this thread over the last few weeks are all experiencing that mythical ISP favourite: spontaneous home computer malfunctions which have absolutely nothing to do with their infrastructure. Give me a break...

Test run on 21/09/2008 @ 08:26 PM

Mirror: OptusNet
Data: 9 MB
Test Time: 30.22 secs

Your line speed is 2.5 Mbps (2501 kbps).
Your download speed is 313 KB/s (0.31 MB/s)

Thats leaps and bounds better than what I had for most of the day. 88k/sec and fluctuating. Cant download much of anything at the moment, cant online game since my ping is anywhere from 800ms to 2200ms. Money well spent. Methinks I'll ring customer service during Australian business hours this time and demand to be compensated for this debacle.

im thinking of getting ADSL2+ for me house aswell we have 3 pcs & a PS3 im thinking of just running PCs offa cable & hooking ADSL2+ to me PS3 for gaming mainly for the higher u/l speed

For some reason I have seen a tremndous decrease in speed the last week or so. General surfing on sites like ebay and wp is slow, page loads take longer than they used to. Eg up to about 15 seconds to load homepage of Ebay or ebay trying to load this page now http://www.swarovski.com and its taken over 1 min.

Not sure what is going on with Optus latley. As usual though people complain of problems and organizations say nothing wrong everything normal.

my speed test from speedtest.net

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/328346996.png[/IMG][/URL]

thats cable modem with an attached wireless router running the test from the wireless comp

awesome considering the set up

Hi,
I have optus cable as well.

I've had a speed problem since last Sunday (Sep 21st).
I can not get speeds over 120kbs at all. It is almost like it's throttled at that speed.
I usually get between 800kbs to 1.1MBs, but for a week now its just been 120kbs or less.

It's bizarre, and it' really pissing me off!!

Has anyone had any joy since the last post???

Cheers guys...

Daniel

This is the result of my recent tests. And it's about what I've been getting for the last couple of weeks. The strange thing is that it will be downloading the test at
about 380 KB/s and then just stop for a little while before starting. But the overall tests average about 170KB/s each time. Is this shaping?

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 28/09/2008 @ 07:22 PM

Mirror: OptusNet
Data: 15 MB
Test Time: 89.94 secs

Your line speed is 1.39 Mbps (1394 kbps).
Your download speed is 174 KB/s (0.17 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 28/09/2008 @ 07:27 PM

Mirror: OptusNet
Data: 15 MB
Test Time: 92.68 secs

Your line speed is 1.35 Mbps (1352 kbps).
Your download speed is 169 KB/s (0.17 MB/s).

Why is the speedtest.net tests always nearly 2X the speed of the Oz Broadband speed test?
I'm in Brisbane and this is always the case.
S

My two recent 'speedtest' tests have been quicker than my OZ one's but have a look at what I used to get. Over 800KB/s! And that was my average.

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/330307240.png[/IMG][/URL]

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/327777687.png[/IMG][/URL]

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/307251023.png[/IMG][/URL]

It was my bloody router!!! For some reason it decided to go at one quarter speed for uploads and downloads. Unbelievable!!!

Its flapen slow this morning pages are timing out its that slow!!

This is a absolutely bloody joke. I'm surprised I managed to load Whirlpool. INTL sites are basically dead and local times out 5-6 times before it loads at a crawl!

Broadband Speed Test Results

Test run on 01/10/2008 @ 11:48 AM

Mirror: OptusNet
Data: 70 KB
Test Time: 10.69 secs

Your line speed is 54 kbps (0.05 Mbps).
Your download speed is 7 KB/s (0.01 MB/s).

sigh.. -.-

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 01/10/2008 @ 11:54 AM

Mirror: OptusNet
Data: 9 MB
Test Time: 15.5 secs

Your line speed is 4.88 Mbps (4878 kbps).
Your download speed is 610 KB/s (0.6 MB/s).

Eugh.
That's not too bad, but it's been going much slower all morning.
and it doesnt seem to be loading at those speeds, at least not from Australian sites.

and this is lower than my normal.. bizarre/annoying.

All this is very good and everything, but as a new Optus cable customer, what should i reasonably expect for a speedtest?
I know that they said when I purchased the plan that it is up to 20Mbps, but very few expect that to be the case.
What's an expected average for line speed and download speed for Optus cable (without any sarcastic 0 or overly optimistic "it should be 20Mbps" answers :P)?

thanks

j02D@n writes...

what should i reasonably expect for a speedtest?

Based on my cable connection it's a bit of a mixed result, Generally you can expect around the 10mbps mark during peak which for me is around 6pm to 10pm.
Throughout the night and early hours of the morning i have gotten close to max speed (20mbps).
In the morning 6am-12pm i get around 10-15mbps. Sorry for the long answer but with my cable connection it's very much time dependent as to what speed you will get.

Well that's a bit of a bugger. So far (24hours into my contract :P) i average from 4-7MBbps
Hmmmm

j02D@n writes...

i average from 4-7MBbps

Have you tried doing a speedtest with your pc connected directly to your modem?, You would be suprised how much your router can slow things up.

Mat.W writes...

Have you tried doing a speedtest with your pc connected directly to your modem?,
No router installed. Just the basic modem that Optus give you when you sign up for the Fusion cable $79 plan (not even wi-fi).

This is my speed at the moment which is what you would expect on a fusion cable plan this time of the day.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 02/10/2008 @ 02:29 PM

Mirror: OptusNet
Data: 15 MB
Test Time: 9.13 secs

Your line speed is 13.73 Mbps (13735 kbps).
Your download speed is 1.68 MB/s (1717 KB/s).

Try it for yourself for a comparison.

Mat.W writes...

Try it for yourself for a comparison.
I can't right now as i am not home, but I've run that test a number of times since getting connected from early afternoon, evening, late night (1am) and again this morning.
I guess i'm just below the bell-curve :P

j02D@n writes...

I guess i'm just below the bell-curve :P

Haha not a prob, Give it a few days it may get better.
I have seen new users getting low speed results only to find that after a few days it speeds up hopefully that's your case!.

I'd be nice if it did.
I must say coming from ADSL it certainly is a lot faster so i'm not complaining (too much) and i get nice pings on Internode servers for Team Fortress 2 so I'm happy enough :)

Only having a 4GB limit it might be good i can't use up all the quota in an hour :P

j02D@n writes...

Only having a 4GB limit it might be good i can't use up all the quota in an hour :P

Watch that usage closely you don't want to get stung with that $150 per GB excess usage charge!, That's why i went with the $129 fusion plan.

Edit: spelling.

Mat.W writes...

Watch that usage closely
I got the lesser plan just to see how much I'd use it. Not a big torrent person :P Just like online gaming. :D
If i go close to the limit i will probably go up to the next plan. They said if i started on a higher plan i would be penalised if i dropped back a plan if i needed to.
I haven't looked into it yet, but i'll find out if there is a usage meter like Internode had when i was with them.

j02D@n writes...

I haven't looked into it yet, but i'll find out if there is a usage meter like Internode had when i was with them.

http://optuszoo.ninemsn.com.au/ you can check it there.