Whirlpool

Hello All

Just wanted to know if anyone else is getting poor performance these past few days?

Im on a 1.5Mb/256k 10GB plan but when i run speed tests im only getting 50-60Kps download speeds.

For 1.5Mbps plan I should be seeing 100-150kps.

I have spoken to DODO and I have reconfigured my ADSL router, even formatted one of my machines so i could test on a clean machine. Still the same.

DODO have said there are no issues, but i dont know why im paying for a 1.5Mb/256k when it appears to be shapped at 512Mb/256k.

Any ideas.

Cheers.

What does your router tell you about the connection? I have a 512/128 connection and the modem says:

ADSL Firmware Version A2pB023b.d20e
Modem Status Connected
DownStream Connection Speed 1536 kbps
UpStream Connection Speed 128 kbps
VPI 8
VCI 35

Since about Thursday/Friday the same has been happening here. I live in Adelaide.
Capped at about 60kbps DL and UL.
At first I figured I went over the monthly cap as I've been downloading the Warhammer Beta which is almost 10gb in itself. If this is just the case and I've been capped, it's been the 1st of a new month for about 5 hours here now, when is the monthly cap removed?
Or is it just dodo completely sucking at service? Because since being with Dodo ADSL for almost 2 years there have been many drop outs, slow speeds, times where WoW will work and yet no pages will load in IE.
I'd go with a new plan/company but my housemate's grandfather pays for it and he lives in another state, I don't want to have her bother him to get it changed just because Dodo are a pain in the ash.

I'm not seeing poor performance on a dodo 512/128kbps connection, recently downloaded a 4GB DVD .iso without a problem — long ago (years) dodo couldn't keep up a 64kbps connection for streaming audio, but I haven't seen that lately.

I put up a network monitoring page to record my Internet transfer speeds. Notice that 5th and 6th this month I was getting near full download speed even during the dodo shaping hours others are reporting here. (Daily summary charts removed after seven days).

I usually limit download rate for large files, for example:

$ wget --limit-rate=32k http://...

so the Internet is responsive for browsing, that's why the long downloads are not going flat-out on the charts.

No recent evidence of peak hour shaping. Although last few times I've tried BitTorrent it was hopeless, fine-tuning the upload rate didn't get me a decent download rate. Most of the stuff I snag is also available on ftp, http or rsync, which are far more reliable protocols.

Altra001 writes...

anyone else is getting poor performance these past few days?

Not often I saturate the connection but last night I happened to be running two rsync jobs at once, and saw minor network congestion — minor for me, because it was only a few percent down from maxed out 512/128kbps connection. But I'd hate to be paying for 1500/384 and get only this.

The chart shows minor congestion from about 17:00 to 23:00 last night, though there was no problem loading the odd web page during the night.

Edit: Context: http://bugsplatter.id.au/netdraw/

i think my problem is related to DNS torrents and vpn are fine but webpages are timing out

I'm on Dodo's ADSL2+ Platinum (20Gb on 100Gb off) plan. I should be getting at Least 12000kbps but I'm only getting a maximum of 3677kbps. Total bullcrap.

Modem
ADSL Firmware Version 5.00.03.00
Modem Status Connected
DownStream Connection Speed 3677 kbps
UpStream Connection Speed 786 kbps
VPI 8
VCI 35

Digital_Ec writes...

I should be getting at Least 12000kbps

Why? I read elsewhere on whirlpool ADSL2 has a minimum 1.5Mbps before it's considered a fault, and you're getting more than twice that. Perhaps try the networking or DSL hardware fora?

Yeah.. but the ISP guaranteed me a minimum of 10mb, but an average of 17.

Dodo are full of lies.

Digital_Ec writes...

but the ISP guaranteed me a minimum of 10mb

Got it in writing? Of course you can complain to the TIO, but dodo's complaint resolution usually boils down to they'll let you go without charging the contract cancel fee.

Also if your connection is physically limited to the speeds you get now (distance from exchange, age of equipment, etc), churning from dodo may not necessarily improve matters, although I image any other ISP would give better customer service ;)

Dodo are full of lies.

Well, they seem to offer anything over the phone to make a sale, which is a sad thing these days that companies can decide there's always a pool of new customers to exploit, rather than rely on word of mouth and good value for money.