Whirlpool

I have an adsl 2+ plan with exetel. I am trying to use the abc's new iview.(ABC iview is abc's online tv)

when check my download speed or start iview it only shows a speed of ~760kbps(it says you need higher than 1100kbps)
When trying to view the program it is very slow. and not good.
Can anyone give my ideas on how i can fix it or why it happens. Has it anything to do with p2p throttling?(i have no idea)
my connection isfairly consistent at the following speeds

-modem connected at 4800kbps/428kbps

-speedtest.net 4013/396

-ozspeedtest 3384kbps

thanks for any help or explaination

For me it was also very slow on the initial test but when Iview loaded it was fine.

On 512/128 here... and the viewing experience was far from satisfactory. Damn thing buffered every 5-6 seconds at it's worst.. 15 seconds or so at it's best.. :\

TassieDevil writes...

On 512/128 here

Yeah the minimum is 1.1Mbps unfortunately. It runs fine on 1.5mbit connection

Same here.

Either exetel is inadverently or intentionally shaping iview or abc's iview is slow.

Hmm...

just read some more info iview:

In ABC iView video is streamed at 650kbps (inclusive of audio), therefore your internet connection needs to be consistently offering at least 650kbps

http://www.abc.net.au/tv/iview/requirements.htm#ihave

IView is on Akamai

Dont Exetel have Akamai

Tracing route to a1632.g.akamai.net [203.59.140.19]
over a maximum of 30 hops:

1 36 ms 34 ms 35 ms adsl.bradleyamm.org [10.1.12.1]
2 106 ms 48 ms 107 ms nexthop.wa.ii.net [203.59.14.16]
3 129 ms 45 ms 45 ms gi2-6.per-qv1-bdr2.ii.net [203.215.4.74]
4 46 ms 89 ms 48 ms gi0-2.per-qv1-hsa1.ii.net [203.215.4.25]
5 48 ms 48 ms 48 ms 203-59-140-19.deploy.akamaitechnologies.net [203.59.140.19]

Trace complete.

Brad Amm writes...

Dont Exetel have Akamai

They do

Brad Amm writes...

Dont Exetel have Akamai

I'm not quite sure of the Akamai system put in place by Exetel. Doing a bit of research into the type of systems used by Akamai I think that Exetel use an Akamai cache system running Linux and a slightly modified version of the squid cache. From my limited understanding these boxes perform on-demand caching rather than push-based replication. Due to the streaming nature of iView, the Akamai server may not be able to cache it.

It work fine for me after the initial start period.

As pointed out, you need a minimum of 650KB/sec (6.5Mbit)

I get 780KB/sec on the speed test (I have 8mbit) and generally, have had no problems with it at all, it's really good.

Had one night where it was really bad, but apart from that – good experiences!

To the OP : your problem is your sync speed isn't high enough, 4800kbps is 4.8mbit, which is just short of 2/3 of what you need to run it. Sorry mate :/

I hope others are enjoying iView!

Raa writes...

As pointed out, you need a minimum of 650KB/sec (6.5Mbit)

.65 Mbps perhaps. With 6.5 you can watch 10 simultaneously.

'be a few years before we're watching ABC HD @ 6Mbit/s

Raa writes...

As pointed out, you need a minimum of 650KB/sec (6.5Mbit)

Someone has given you incorrect information (or your getting confused betweem KB and MB speeds)

To view the ABC iview content all that is required is-

I have broadband, why am I still having problems viewing video?
In ABC iView video is streamed at 650kbps (inclusive of audio), therefore your internet connection needs to be consistently offering at least 650kbps. This service is specifically geared to be received through higher bandwidth connections, of 1.1Mbps and above, for instance, ADSL2. There is also the potential for considerablevariance in the delivery of your internet connection. If you are experiencing buffering issues, please check against these variables.

http://www.abc.net.au/tv/iview/requirements.htm#ihave

A decent 1500/256 connection will handle ABC iView.

Not necessary to have 8000/364 connection.

Bigbros. writes...

A decent 1500/256 connection will handle ABC iView.

That rules out Exetel then.

On my 1500/256 connection it is unwatchable with constant pausing/buffering at best only 2 or 3 seconds and then pauses again, takes ages to get it going as all the selections take ages to load as well, nothing else running just browser only have tried 3 or 4 times now at different times of the day and night and always the same.

umm
weird

i have ok speed
http://www.speedtest.net/result/303064355.png

but it simply hardly works
just buffers all the time
not watchable really

the test on the ABC site says i have poor quality speed at 33kps

what am i missing
am running avast for virus and a few windows open but other wise nothing is happening

with avast turned off it is a bit better but not something i personally find watchable.
my speed remains 6-7000kps

I would be curious to know what CPU people are trying to run iView with. A colleague's computer stutters when trying to play any iView videos on his P4 2.4GHz but his son's Core 2 Duo can run them just fine on the same network.

I would have thought a 2.4Ghz P4 would be fine but perhaps not?

For me iView runs fine on a Core 2 Duo 1.8GHz / 8Mb connection.

Its a good thing they've marked this iVew site a 'beta'. It told me my connection is '6 kbps' :-|

No doubt the ABC has scaled down these streams in mind of the 2 Million+ Big pond '200 kbps' users — you wouldn't want to pay 150.00 dollars per hour to view them in SD.

I still think video needs to me 2 Mbps before it starts to match 'TV'.

1 GB/hour, like these vimeo channels being pulled from overseas: http://www.vimeo.com/hd

well down to

http://www.speedtest.net/result/303098868.png

for east coast USA speeds as of now.
not quite good enough for the vimeo to be very very good...........but it is vastly bette than the old ABC

wayne349 writes...

That rules out Exetel then.

On my 1500/256 connection it is unwatchable with constant pausing/buffering

If the ABC site says it is "specifically geared to be received through higher bandwidth connections, of 1.1Mbps and above, for instance, ADSL2." it's hardly an Exetel issue if your bog standard ADSL1 pauses and buffers.

1500 isn't quite 1.1Mbps, in fact it's out by a factor of a bit over 7.

Chairman Kaga writes...

1500 isn't quite 1.1Mbps, in fact it's out by a factor of a bit over 7.

You need to re-think this.

And for the record.... iview is SLOW for my 8mbit, quad core... yet i have great speed net and ozspeed rates.

ABC recommends an un-capped connection, but the quality is still poor enough that you can playback on any sub-broadband connection better than 0.5 Mbps ie 1536/284 should work fine provided their servers and outgoing bandwidth are up to the task.

For the record, 1.1 Mbps uses 0.5 GB per hour: so the worst you can pay at exetel to watch is $1.50/hr

Chairman Kaga writes...

If the ABC site says it is "specifically geared to be received through higher bandwidth connections, of 1.1Mbps and above, for instance, ADSL2." it's hardly an Exetel issue if your bog standard ADSL1 pauses and buffers.

1500 isn't quite 1.1Mbps, in fact it's out by a factor of a bit over 7.

You are wrong.

Someone has given you bad info. or your not sure what your talking about.

Either way, 1500 isn't quite 1.1Mbps, in fact it's out by a factor of a bit over 7. is wrong a 1500/256 is 1.2-1.3 Mbps or 165 KB/s or 1300 kbps.

Any decent 1500/256 will handle ABC iView.

my download speeds dont go below 6000kps at any times i have tried the ABC
my capacity to download and have a quality viewing experience is consistantly erratic.
juuuuuuuuust ok some times and hopeless others.
and different between programs sometimes.
it has finally now just actually fully loaded and given me the choice of programs that i hadnt been getting

hopefully it will get better over time
or something

vimeo works much better for me

Since it is flash maybe you should allow Flash more cache space for ABC.NET.AU (right click the iview page and choose "Settings" in the flash menu, then the folder icon, then 10 MB).

And I think everyone needs to learn the difference between kbps, KB/s. And then ABC needs to make sure they wrote the correct thing, or use better terms like line speed that we can ALL understand.

terrox2 writes...

Since it is flash maybe you should allow Flash more cache space for ABC.NET.AU

Thanks; it works now.

I've only watched one thing on iView so far, but I had pausing every 2 minutes or so. Very painful.

I think the entire site has both technical and UI design issues though. The layout isn't great, and it makes you wait for piles of thumbnails to load before even telling you what's available. I don't give a toss about a pretty picture... Just list the shows so I can pick the one I missed (on CatchUp anyway).

jdm writes...

For me it was also very slow on the initial test but when Iview loaded it was fine.

I've used it at work (10mb link) and it was slow there too.

Does the site even cache I tried pausing for ages didn't seem to do much though.

Raa writes...

As pointed out, you need a minimum of 650KB/sec (6.5Mbit)

I think you might be a tad confused, they say you need at least 1Mbit (maybe that is rounded up) but certainly not 6.5Mbit

works fine for me on 1500/512, watched 20 minutes straight no pausing at all, buffered for 10 seconds or so then off it went.

core 2 duo also for the record. basic 1600MHz version.

just had a look in the task manager, it does run the cores pretty hard,
one is at about 80% and the other at 20%, average of 54%.
the network is running at 600kbps approximately.

if i watch a movie, the cpu runs at about 5 or 6% so its definately much harder work for the cpu than many programs.

terrox2 writes...

Since it is flash maybe you should allow Flash more cache space for ABC.NET.AU (right click the iview page and choose "Settings" in the flash menu, then the folder icon, then 10 MB).

i thank you terrox2

mine now works better .....but not "well".
erratic is one word that comes to mind
it will be good to pick up bits i miss of a few fav programs....but i dont see watching it for long periods in its current presentation

this is a really dumb question .....but......can i download and save something ??.
looked all around and cant see that capacity
but i have never downloaded and saved before so i not very clever

like......P2P......i dont know anything :-)
and have yet to use it

oldtimewoman writes...

can i download

http://www.abc.net.au/tv/video/downloads.htm#?vid=video1

thank you hibernator

it is werid
i am now seeing parts of pages that didnt exist (for me) some days ago.
before there was only *watch the video*

ummmmmmmm
every time i go there it seems like i see something else.!!

this is much better and i can now search it out on other programs and it will be great to download and save for another time

thanks heaps

adding .................and it works
it plays!!

i love technology some days

ok
despite the little wormy thing on the ABC site telling me my speed is *poor* i am getting fast downloads off the site.
and saving them for later.

i think the wormy thing is somehow deficient operationally.!!

i am happy with the service and thank all u guys who helped me figure it out :-)
the site somehow now seems to be *better*... if not yet intuitive... than when i first went there last week

abc i-view is working flawlessly right now. I am very happy.

I have 1500 with Exetel and can watch iview if its late at night. Their wormy thing is not an accurate indicator of if you are going to get to watch the program or not.

I think most of this stuff must be cached. I went to iview and the worm was showing it at the very top (green) line. My firewall (sygate) was showing 26-40k.

I've only just moved to the USA for 18 months and after asking every every cable company if they have Australian channels, none do. Is there any way I can get iView, ABC to work for me (its currently says its blocked because I need an Australian IP address).

I'm jut trying to save my kids returning with an American accent.

Thanks
Occa

use an Aussie proxy in your internet explorer settings

:( I dont think exetel de-prioritise P2P anymore. I wish they would.

its now midnight and i was watching the new inventors and at 5 minutes past its gone all choppy! GAH! lol.

Sleepysonic writes...

its now midnight and i was watching the new inventors and at 5 minutes past its gone all choppy! GAH! lol.

download it and save it and watch it later .....maybe.
that worked for me when it was choppy.