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| Can't Log In to check ON-line Billing? | View full version | |
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User #47783 49 posts
Forum Regular
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Could a rep please have a look at why it is impossible to log in at present? It just hangs. No activity at all after typing in account number/password. |
posted 2008-Jul-23, 11am AEST
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User #47783 49 posts
Forum Regular
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The server is now displaying an internal error message! Can a rep please update on this situation! |
posted 2008-Jul-23, 12pm AEST
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User #158638 82 posts
Forum Regular
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I am on the new system and have logged into my account without any problem. Regards Macca |
posted 2008-Jul-23, 1pm AEST
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User #230716 13 posts
ISP Representative
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Hi, Adam and I aren't monitoring this queue real time so hot issues like this really need to be called in to our queue. There was zero seconds wait time this morning so it would have been the way to go. If you are still having problems, please call the queue tomorrow – there is a call wait tonight due to a network problem (see separate thread.) Best regards, Bill |
posted 2008-Jul-23, 8pm AEST
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User #241116 4 posts
I'm new here, please be nice
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When you log-in to your online billing... try using your account number and for the password your last invoice number... :) |
posted 2008-Aug-4, 8pm AEST
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User #149490 398 posts
Forum Regular
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There was zero seconds wait time this morning Recharged reps fully loaded after a morning coffee :D.. |
posted 2008-Aug-4, 10pm AEST
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