Anyone else? Fairly sure it's international bandwidth, however the graphs show nothing out of the ordinary. YouTube and eBay are especially slow, and won't even load sometimes. Images are terrible as well. 1500/256

working fine ...

random link

http://au.youtube.com/watch?v=Dy8zggUIdaU

Yeah, Gold Coast 1.5 connection is going crazy slow to international sites..

Was just about to post a new thread about this. My web browsing speeds are in the toilet in the moment – both local and international. I'm on Brisbane northside, ADSL1 1500/256. I just rebooted the modem and it's syncing at 1536/256 so that's not the issue. Getting the following speed test results -

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 22/07/2008 @ 06:04 PM

Mirror: Exetel
Data: 3 MB
Test Time: 37.11 secs

Your line speed is 660 kbps (0.66 Mbps).
Your download speed is 83 KB/s (0.08 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 22/07/2008 @ 06:07 PM

Mirror: Internode
Data: 3 MB
Test Time: 26.97 secs

Your line speed is 908 kbps (0.91 Mbps).
Your download speed is 114 KB/s (0.11 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 22/07/2008 @ 06:06 PM

Mirror: Telstra Bigpond
Data: 3 MB
Test Time: 24.91 secs

Your line speed is 984 kbps (0.98 Mbps).
Your download speed is 123 KB/s (0.12 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 22/07/2008 @ 06:08 PM

Mirror: OptusNet
Data: 70 KB
Test Time: 16.2 secs

Your line speed is 35 kbps (0.04 Mbps).
Your download speed is 4 KB/s (0 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 22/07/2008 @ 06:39 PM

Mirror: Verizon
Data: 70 KB
Test Time: 63.08 secs

Your line speed is 9 kbps (0.01 Mbps).
Your download speed is 1 KB/s (0 MB/s).

The Telstra and Internode ones are acceptable, but trying to load a webpage, even local ones like Whirlpool, takes an age. The Optus speed test mirrors all seem to be virtually dead, so I'm wondering if there's an Optus problem. International mirror is also essentially dead. I didn't have any issues from the Optus outage the other day and speeds were no worse than usual last night.

Was hoping Id see a thread about this...

Im in Rockhampton, CQ, and my connection has been crawling for a few hours now.

Mine is flaky, sometimes good sometimes unusable.

Remember management opened the P2P floodgates earlier today when the blockage on trackers was lifted. Slow general speeds may result until everyone has caught up on a missed week of linux iso

The links didn't seem saturated when I looked at the graphs an hour or so ago.

Yep a lot of international sites are crawling for me also in Bald Hills (Brisbane). Most local sites like Whirlpool are fine for me though.

Also queensland here. VERY VERY VERY slow speeds both AU and international!

:(

Found a local site that's not working, yourtv.com.au
Tracing route to yourtv.com.au [202.58.46.172]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms home.gateway [192.168.61.1]
2 26 ms 13 ms 11 ms 202.3.96.58.exetel.com.au [58.96.3.202]
3 24 ms 12 ms 15 ms vlan586.14vrc76f06.optus.net.au [59.154.4.149]
4 48 ms 47 ms 48 ms 61.88.221.51
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.

As a comparison here's whirlpool.net.au
Tracing route to whirlpool.net.au [203.147.133.62]
over a maximum of 30 hops:

1 2 ms 1 ms 2 ms home.gateway [192.168.61.1]
2 12 ms 11 ms 12 ms 202.3.96.58.exetel.com.au [58.96.3.202]
3 12 ms 11 ms 11 ms AS7496.brisbane.pipenetworks.com [218.100.0.20]

4 13 ms 12 ms 13 ms vl6.mls1.wic.server-noc.com [203.147.255.119]
5 11 ms 11 ms 11 ms wic221d.server-web.com [203.147.133.62]

Maybe a problem with Optus perhaps?

Im on the brookfield exchange (brissy), Also receiving terribly international speed. The american vent server im on is anywhere between 10k to 20k ping. Aussie sites seem fine.

Optus.com.au seems quite slow also for me

Again;
Tracing route to optus.com.au [202.139.146.70]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms home.gateway [192.168.61.1]
2 11 ms 11 ms 11 ms 202.3.96.58.exetel.com.au [58.96.3.202]
3 18 ms 41 ms 20 ms vlan586.14vrc76f06.optus.net.au [59.154.4.149]
4 30 ms 29 ms * 202.139.144.52
5 29 ms 29 ms 29 ms 61.88.182.129
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 09:51 AM

Mirror: Exetel
Data: 3 MB
Test Time: 18.85 secs

Your line speed is 1.3 Mbps (1300 kbps).
Your download speed is 162 KB/s (0.16 MB/s).

I can't make any sense...

Very very slow here for me on Sunshine Coast.
Taking an age to load websites.

snail like randomly, im in gold coast

By the responses, this is definitely a Brisbane PoP issue. Nothing except Whirlpool is loading in a reasonable amount of time. Any guesses what has gone wrong? Core Router anyone?

Live on the Gold Coast majority of sites are very slow specially International (Europe) and USA.........make that dammmmmmm slooooow, unusable!

Whirlpool is a bit laggy too. Me in QLD too.

ive just churned and been havin problems as well here in vic

Mirror: Exetel
Data: 3 MB
Test Time: 56.3 secs

Your line speed is 435 kbps (0.44 Mbps).
Your download speed is 54 KB/s (0.05 MB/s).

Mirror: OptusNet
Data: 70 KB
Test Time: 11.63 secs

Your line speed is 49 kbps (0.05 Mbps).
Your download speed is 6 KB/s (0.01 MB/s).

Mirror: Telstra Bigpond
Data: 70 KB
Test Time: 40.22 secs

Your line speed is 14 kbps (0.01 Mbps).
Your download speed is 2 KB/s (0 MB/s).

cant do the 3mb test on telstra or optus

im confused ???

Bad timing ;)

Been with them for a month now, first problem I have had. Slooooow as heck here in Cairns as well. A glitch somewhere.

I can do the 3MB Telstra test, although it's not great -

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 22/07/2008 @ 08:42 PM

Mirror: Telstra Bigpond
Data: 3 MB
Test Time: 32.48 secs

Your line speed is 754 kbps (0.75 Mbps).
Your download speed is 94 KB/s (0.09 MB/s).

But Optus is definitely screwed. Can't even manage the 70KB one now. Certainly seems to have worsened in the last couple of hours.

I'm in Cairns and it is nearly imposible to reach sites overseas. No announcement yet?

It's so slow !!!

Just took 12 minutes to load a ninemsn page...ridiculous

I wonder if they even know there is a problem. Has anyone logged a fault?

Shocking in eastern Brisbane (Vicky Point) as well, wonder if another fibre has been cut again ;-)

Bah, first day on Exetel, and my 8000 connection is slower than my old 1500 one!

Tillz writes...

Has anyone logged a fault?

Yes I have, although based on prior experience I'm not expecting anything other than their stock "works fine here, must be at your end".

I am on 8000 connection as well and its slow as on the Gold Coast. Had the telstra guy out today as I have a really slow connection sometimes and he checked it out for me. One thing that have come up is the rim/dslam here has been shaped back to a max of 3000k by telstra due to congestion so I have been paying exetel for 8000k when the best I could do is 3000k. Telstra offered me an 8000k connection last week and didn't mention anything about the local rim/dslam being shaped to 3000k either. Not happy Jan about paying for a service I cant gat and for those telstra bugga's to be to cheap to upgrade my rim/dslam so all the customers in this estate can get fair service. I will have to ring them both tomorrow to sort it out.

Has anyone else tried to go to the telco ombudsman for help or is he in Telstra's pocket??

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 22/07/2008 @ 11:08 PM

Mirror: Exetel
Data: 3 MB
Test Time: 3.88 secs

Your line speed is 6.32 Mbps (6322 kbps).
Your download speed is 790 KB/s (0.77 MB/s).

Fine here, ADSL2 in NSW

Fine in NSW too.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 22/07/2008 @ 11:14 PM

Mirror: Internode
Data: 3 MB
Test Time: 5.37 secs

Your line speed is 4.56 Mbps (4561 kbps).
Your download speed is 570 KB/s (0.56 MB/s).

Definitely seems like NSW is exempt from these issues.

yES BUT WHAT ABOUT GETTING TO INTERNATIONAL SITES

Very slow here in Central QLD tonight.

its perfect here..

yeah it seems that nsw is exempt from this issue.,

although i play on a server in melb and it is painfully slow

Very very slow in Brisbane today.

ok here in sydney
bit slower but ok enough

http://www.speedtest.net/result/299308688.png

international is ok...lot slower than above ... but ok

hope u all get sorted out

Seems like it might be improving as of about 1.30am. Have been trying to do a speed test using the Verizon international mirror since about 11.30pm but it kept timing out. All of a sudden it suddenly started working, albeit at about a third of my max speed. Certainly a drastic improvement though -

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 01:32 AM

Mirror: Verizon
Data: 3 MB
Test Time: 51.75 secs

Your line speed is 473 kbps (0.47 Mbps).
Your download speed is 59 KB/s (0.06 MB/s).

The Optus mirror is back to full speed, which I assume is significant -

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 01:33 AM

Mirror: OptusNet
Data: 3 MB
Test Time: 19.02 secs

Your line speed is 1.29 Mbps (1288 kbps).
Your download speed is 161 KB/s (0.16 MB/s).

update:

round midnight utorrent started ticking again, im back baby

http://forum.exetel.com.au/viewtopic.php?f=294&t=28063&st=0&sk=t&sd=a

by James on Wed Jul 23, 2008 12:05 am
Exetel today turned on dedicated IP bandwidth at our QLD PoP, there might be an issue with that – i'll bring it to peoples attention.

by James on Wed Jul 23, 2008 12:15 am
I've been told, the changes made this afternoon (to add dedicated IP bandwidth to the QLD PoP), are being rolled back now.

So what was it at the end?? I take it by the silence all is working again??

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 07:30 AM

Mirror: Exetel
Data: 9 MB
Test Time: 45.36 secs

Your line speed is 1.67 Mbps (1666 kbps).
Your download speed is 208 KB/s (0.2 MB/s).

is it me or is that rather slow for ADSL2+?

everything international is crap! slooooowwww

Slow as hell here too Ipwich QLD. Not happy Jan.

No different here between peak and off peak times lately – it's slow ALL the time seems to be happening more and more often that it's pretty well normal now just to be always slow,

some web pages require a couple of refreshes to help them completely finish else they just seem to hang forever.

My second day, and it seemed quick a couple of hours ago, but it's definately slow again. Another forum I frequent (hosted in America), used to load very quick, now I'm waiting and waiting in between pages.

Any suggestions on what to do?

Whirlpool works perfectly. Trying to go to ebay.com.au and nab.com.au, it's taking 5 minutes or so to load a page. It's not my settings, my previous ISP worked flawlessly, and I don't have any proxy settings.

Is it best to ring or email or .. ?

This mornin i checked and i was downloading at 53kb/s on my 512 connection (before 12) and now afterwork im back to slow speeds and cant do optus and telstra 70kb speed test

Mirror: Telstra Bigpond
Data: 70 KB
Test Time: 71.48 secs

Your line speed is 8 kbps (0.01 Mbps).
Your download speed is 1 KB/s (0 MB/s

Optus mirror never finishes download

Mirror: Exetel
Data: 70 KB
Test Time: 1.5 secs

Your line speed is 383 kbps (0.38 Mbps).
Your download speed is 48 KB/s (0.05 MB/s).

Hrmmm....It was OK this morning and this afternoon, but it has progressively been getting worse this evening. It's not quite at the level it was yesterday, but if that was a result of them screwing with the Qld PoP then I wouldn't be surprised if we are in for a repeat performance – probably for the next week as they try to figure out WTF is going on. It would be nice if they'd sent us an email to warn us in advance.....

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 08:04 PM

Mirror: Exetel
Data: 600 KB
Test Time: 36.13 secs

Your line speed is 135 kbps (0.14 Mbps).
Your download speed is 17 KB/s (0.02 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 08:06 PM

Mirror: OptusNet
Data: 600 KB
Test Time: 21.06 secs

Your line speed is 232 kbps (0.23 Mbps).
Your download speed is 29 KB/s (0.03 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 08:06 PM

Mirror: Telstra Bigpond
Data: 600 KB
Test Time: 12.34 secs

Your line speed is 396 kbps (0.4 Mbps).
Your download speed is 49 KB/s (0.05 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 08:07 PM

Mirror: Internode
Data: 600 KB
Test Time: 30.64 secs

Your line speed is 159 kbps (0.16 Mbps).
Your download speed is 20 KB/s (0.02 MB/s).

My speeds are crap !!!!

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 09:01 PM

Mirror: Exetel
Data: 3 MB
Test Time: 140.09 secs

Your line speed is 175 kbps (0.17 Mbps).
Your download speed is 22 KB/s (0.02 MB/s).

Exetel are a ISP that you pay for what you get and after comming from another provider recently you really wish you had'nt bothered chosing Exetel just to save a few bucks.

The frustation caused by slow speeds peak and offpeak and constantly double checking your own system for issues is'nt worth it in the end.

I just noticed some of you are in Perth and Brisbane with the slow speeds. In Exetel's home city (Syd)speed has been pretty consistent for me on ADSL1 the days I have downloaded my GB, can't complain. Hope it clears up for you.

Im in Syd and adsl2 is up the shit, slow as hell at the moment. Dial up would be faster at the moment.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 09:56 PM

Mirror: Exetel
Data: 3 MB
Test Time: 88.72 secs

Your line speed is 276 kbps (0.28 Mbps).
Your download speed is 35 KB/s (0.03 MB/s).

NSW ADSL1+ ftw

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 23/07/2008 @ 09:59 PM

Mirror: Exetel
Data: 3 MB
Test Time: 6.37 secs

Your line speed is 3.85 Mbps (3847 kbps).
Your download speed is 481 KB/s (0.47 MB/s).

Seems there are issues in Melbourne, Sydney, Perth and Brisbane. Hope they get them sorted soon, I'd like to visit Google Maps without it taking a hundred minutes not working at all.

im in Adelaide, net was dropping out last nite arnd 10pm-1am, but today so far soo good. im on adsl1. finger crossed it stays this good.

cheers

wayne349 writes...

Exetel are a ISP that you pay for what you get and after comming from another provider recently you really wish you had'nt bothered chosing Exetel just to save a few bucks.

It was because of people like you I almost didn't choose Exetel a month ago.

Glad I DID choose Exetel, extremely good value for money.

So they have 1 slow day, big deal, I have a life, can do other things when they have a bad day. Exetel has worked fine for me in that month apart from Tuesday which was slow. Everything was fine day after, (Wednesday) and all good today (Thursday)

Cairns 8MB ADSL1.

Giancana writes...

So they have 1 slow day, big deal, I have a life, can do other things when they have a bad day.

Exetel works for me too... when it works!

It's when the 1 slow day turns into 2,3,4 ... days, then a week of yo-yo patchyness. I too have a life (am about to go to work so I can eat/pay bills) but when I come home at night I want to be able to enjoy my couple of hours internet time (gaming/browsing etc) that I have paid for without having to sit here and wait for responses for page requests that take forever or simply time out. I'd like to be able to play UT without getting lagged out by high pings.

Internet is seeming a lot more responsive this morning. All sites load very quickly.

However:

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 24/07/2008 @ 07:18 AM

Mirror: Exetel
Data: 600 KB
Test Time: 7.9 secs

Your line speed is 618 kbps (0.62 Mbps).
Your download speed is 77 KB/s (0.08 MB/s).

Had a dropout last night for about 30 minutes, tried a few different modems but nothing worked. Looks like things are back in action today, (NSW/ADSL2+)

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 24/07/2008 @ 03:23 PM

Mirror: Exetel
Data: 3 MB
Test Time: 2.89 secs

Your line speed is 8.46 Mbps (8465 kbps).
Your download speed is 1.03 MB/s (1058 KB/s).

here we go again... was fine this morning but

Yeah international speeds are slow again. Trying to download some ATI drivers and the speed is up an down all over the shop.

Still very slow on my 8192kbps connection in QLD :(

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 24/07/2008 @ 09:08 PM

Mirror: Exetel
Data: 3 MB
Test Time: 85.24 secs

Your line speed is 287 kbps (0.29 Mbps).
Your download speed is 36 KB/s (0.04 MB/s).

Does anyone know why ???? I have only been with Exetel less than 2 weeks so I'm not overly impressed at the moment.

Get used to it – it's the norm at Exetel, people who have been with Exetel for ages don't know any difference but if you've just recently churned thats when you really notice the difference with everything slower and/or laggy, i noticed immediately after my churn went through downloads, torrents, Usenet all slower than before or one day is good and next is crap or it's good in the morning and crap in the afternoon or visa versa, i wish i'd done more research than just going for a cheap ISP to save a few bucks before churning.

yeah i understand where your coming from but downloading at 1kb/s and having pages time out is not really what should happen even with a crap ISP. I have not been once able to use the net in the afternoon since churning

I watched someone yesterday download to 100% completion a 350 MB torrent on my client that was using ISP Dodo in around half an hour, he/she started after me, it took me 5 hours to download the same torrent on Exetel as i was only able to download at 25kbs max most probably because of Exetel's P2P shaping/deprioritization, i don't even know if the PSP cache exists i've never been able to utilize it.
I used to be able to download at around 160kbs 24/7 with the exception of poorly seeded old torrents before comming to Exetel even when i was with Optus but i certainly have'nt been able to since.

You get what you pay for with Exetel.

lol your lucky you can still download, im on a 512 plan and download at 1kb/sec and cant even surf pages, im paying for internet i cant even use.

Jaspreet writes...

lol your lucky you can still download, im on a 512 plan and download at 1kb/sec and cant even surf pages, im paying for internet i cant even use.

Reminds me of the days back in the 90's on 14.4 or 28.8k dialup when you count'nt connect to your ISP in the evening and it took 30 or more redials to get through when finally someone else had logged off and free'd up a line and when you did connect it was so painfully slow you virtually could'nt do anything anyway.

I've been on ADSL since it's inception 8 odd years ago or more and churning to Exetel today is like going back to those old days.

Even local speeds are shot. Trying to download some patches off Internode's Game website and speeds are all over the shop.

I reckon its just our bad luck we churned at the wrong time, hope it all gets back on track soon

Jaspreet writes...

I reckon its just our bad luck we churned at the wrong time, hope it all gets back on track soon

Update your user ISP details as you are still showing Soul Communications...

oh yes lol... now at 12.16 my net is workin fine, and it will untill 12

Very slow on the Gold Coast AGAIN. 8000k connection my ass.

Your current bandwidth reading is:

101.60kbps

which means you can download at 12.7 KB/sec. from our servers.

28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
101.6 kbps YOU
128 kbps ISDN
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem

Hi guys I was thinking about joining exetel but after reading this thread I am now not so sure, is it always slow or is this just a once in a while problem that you expect to have with whoever you are with.

Exetel need to come out and explain what the f$&% is going on here. Keep the customer informed. Im out of thee within a week if its not fixed. Been with them 3yrs and im sick of it now. On whole it has been good to me but the last 3 weeks have been appalling.

ive just churned and only can use my net during off peak times, during on peak its unusable, i was downloading at 0.5kb/s :? hope this only lasts during the pro rata period

the last week or so my speed have been great 800Kb/s download...

here we go again 12.01pm and my speed is gone... great 1kb/s till 12 tonight

Are all you guys that are reporting poor speeds outside on NSW? Or on ADSL2+?

Just trying to paint a picture of who is having problems. Here in NSW on ADSL1 everything is fine and has been for a very long time.

im on adsl 1 and in melb

Jaspreet writes...

here we go again 12.01pm and my speed is gone... great 1kb/s till 12 tonight

Sounds very much like you're being shaped in the peak period. I'm certainly having no problems in either period.

When you churned, did you choose the option to be shaped in the peak period???

curly_joe writes...

is it always slow

In over three years, I have only ever experienced slow speeds on a single occasion lasting for about 14 hours.

It turned out to be the Telstra techs mucking around in my local exchange.

or is this just a once in a while problem that you expect to have with whoever you are with.

Like I said, I'm not experiencing any problems atm. I suspect that at least some of those who are complaining are actually shaped, and their connections will return to normal at the beginning of the new month.

Midnight Rider writes...

In over three years, I have only ever experienced slow speeds on a single occasion lasting for about 14 hours.

It's safe to say your profile is correct being in Sydney then?

For the users not in NSW, a simple look at Exetels network diagram can explain for the most part the poor speeds other states are experiencing.

https://www.exetel.com.au/members/images/exetel_network.jpeg

hey guys ive been having this problem since the 20th the day i churned and i changed my ip adress in the members section and all of a sudden its working.

no im not shaped ive used 111mb/8000mb

I also just changed my ip and its working fine now.. thanks.. i wonder why though?

Blu` writes...

It's safe to say your profile is correct being in Sydney then?

No, I'm not in Sydney. I am in NSW however, but in Maitland in the Hunter Valley.

Whirlpool will only allow the user to nominate the capital city in each state, regardless of where you actually live.

Midnight Rider writes...

No, I'm not in Sydney. I am in NSW however, but in Maitland in the Hunter Valley.

Well i have a Exetel connection in Newcastle, and one in northern NSW. Both work fine. It would seem those experiencing slow speeds are people outside of NSW. The graph i provided above clearly advertised the fact that NSW has the most bandwidth available.

Whether this is because NSW has the most users is unknown to us outside of Exetel management and staff however, the symptoms most users demonstrate would point to an obvious lack of bandwidth flowing into states outside NSW.

So, whilst you and i have solid connections, the problems experienced by others are still very true and valid. It would be great it everybody could keep this in mind for the future.

Blu` writes...

whilst you and i have solid connections, the problems experienced by others are still very true and valid.

Is there anyone who isn't aware of this???

It would be great it everybody could keep this in mind for the future.

I'm not sure who it is that you think doesn't keep it in mind.

the symptoms most users demonstrate would point to an obvious lack of bandwidth flowing into states outside NSW.

You are jumping to some pretty big conclusions there. I'd be interested in seeing the evidence you are using to support them.

(please don't point me to some obscure network diagram that you think indicates a lack of bandwidth)

Midnight Rider writes...

Is there anyone who isn't aware of this???

Er everybody that loves to go into a speed thread and go 'OmG R0x0rs U R STUPID MY CONECTION WOrkS GR8!! EXETELL RULZ!'

You are jumping to some pretty big conclusions there. I'd be interested in seeing the evidence you are using to support them.

NSW = fine.
Outside NSW = slow.

This has been a universal problem for a long time.

I don't think anybody would dispute that.

My issue with speed with Exetel is it is so variable – more than i've ever experienced with 5 other ISPs over 6 years on the same ADSL speed i've always had.

One day can be good the next crap or it's good in the morning and crap in the arvo or visa versa it just does'nt seem constant for days or weeks that i got used prior to comming to Exetel from a more expensive ISP before where speed was never a issue my experience is that you have to pay a little more to get a more consistant speed for a given plan.

I can get up in the morning as it's as fast as and i think what i am i complaining about, it's even still on offpeak time but latter on be it 11:00 or 2:00 in the arvo everything slooowwss does down and then i start checking my own system/running processes etc... to see what's causing it, even rebooting my computer a number of times that i've never had to do before Exetel, i could remain connected for a month with no speed issues ever before now.

For years i've used Newsleecher through Astraweb for the Usenet and it always downloaded at my max ADSL 1 connection speed of around 160 to 165kbs but since comming to Exetel the speed now averages around 80 to 120kbs with it sometimes on peaking higher to 140kbs but more often staying around 80 to 90kbs constantly for the entire download which results in the given file of a simular size taking twice as long to receive as what it used to anywhere else.

No – i'm not shaped nor using any other conflicting bandwidth programs just the browser open and the Usenet client running.

anyone in qld experiencing harsh disconnects from this arvo till now?

Blu` writes...

NSW = fine.
Outside NSW = slow.

YAH TASMANIA IS IN NSW...
Since my net is fine and that implies NSW...

Can other users confirm that changing IP might fix some of the slowness problems?

Mr Vtec writes...

hey guys ive been having this problem since the 20th the day i churned and i changed my ip adress in the members section and all of a sudden its working.

Jaspreet writes...

I also just changed my ip and its working fine now.. thanks.. i wonder why though?

Blu` writes...

Er everybody that loves to go into a speed thread and go 'OmG R0x0rs U R STUPID MY CONECTION WOrkS GR8!! EXETELL RULZ!'

NSW = fine.
Outside NSW = slow.

Ummm, you might have missed the bit where I said "I'd be interested in seeing the evidence you are using to support them."

You also may have missed the fact that I was referring to your claims of " an obvious lack of bandwidth flowing into states outside NSW."

FYI, a few grumbling posts on a forum (whether justified or not) do not constitute proof of a lack of bandwidth to any particular area.

And you'd have to be very naive indeed if you thought that those of us who are not experiencing any problems, were of the belief that those who did, were faking or lieing about their various speed issues.

In other words (just in case you still don't get it), just because there are people on this forum who are not experiencing speed issues, does not mean that we don't recognise the fact that some other users are experiencing speed issues.

Every little bit of feedback whether positive or negative helps to isolate and diagnose where and what any issues may be.

And finally, I'd love you to point me to any post on Whirlpool where an Exetel user has dissed another Exetel user who was experiencing speed issues, by using the words "U R STUPID" or anything vaguely like it.

As far as I can see, you are the only person here who has said anything like that.

RatmFan writes...

anyone in qld experiencing harsh disconnects from this arvo till now?

nope, just slow speeds unless it goes via PIPE then its flat chat, so they need more backhaul from bri-syd, and if they use hel$tra for it, its gunna take a month or so knowing how they screw around to provision it

Been slow again all day today, primarily international sites. For the doubters, I'm not being shaped btw (still have 14 gig and 20 gig left in peak and off-peak respectively).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:12 PM

Mirror: Exetel
Data: 3 MB
Test Time: 31.5 secs

Your line speed is 778 kbps (0.78 Mbps).
Your download speed is 97 KB/s (0.09 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:13 PM

Mirror: OptusNet
Data: 3 MB
Test Time: 29.05 secs

Your line speed is 843 kbps (0.84 Mbps).
Your download speed is 105 KB/s (0.1 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:14 PM

Mirror: Telstra Bigpond
Data: 3 MB
Test Time: 27.47 secs

Your line speed is 892 kbps (0.89 Mbps).
Your download speed is 111 KB/s (0.11 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:15 PM

Mirror: Internode
Data: 3 MB
Test Time: 31.02 secs

Your line speed is 790 kbps (0.79 Mbps).
Your download speed is 99 KB/s (0.1 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:11 PM

Mirror: Verizon
Data: 3 MB
Test Time: 139.34 secs

Your line speed is 176 kbps (0.18 Mbps).
Your download speed is 22 KB/s (0.02 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:23 PM

Mirror: Exetel
Data: 3 MB
Test Time: 3.77 secs

Your line speed is 6.5 Mbps (6496 kbps).
Your download speed is 812 KB/s (0.79 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:24 PM

Mirror: OptusNet
Data: 3 MB
Test Time: 3.73 secs

Your line speed is 6.58 Mbps (6576 kbps).
Your download speed is 822 KB/s (0.8 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:25 PM

Mirror: Telstra Bigpond
Data: 3 MB
Test Time: 4.6 secs

Your line speed is 5.33 Mbps (5329 kbps).
Your download speed is 666 KB/s (0.65 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:25 PM

Mirror: Internode
Data: 3 MB
Test Time: 3.92 secs

Your line speed is 6.25 Mbps (6254 kbps).
Your download speed is 782 KB/s (0.76 MB/s).

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 04:26 PM

Mirror: Westnet
Data: 3 MB
Test Time: 4.27 secs

Your line speed is 5.74 Mbps (5737 kbps).
Your download speed is 717 KB/s (0.7 MB/s).

Mine seems pretty fine..

SOVI3T writes...

Mine seems pretty fine..

As has already been established, it's primarily an ongoing problem for those outside NSW – especially for those of us in QLD.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 05:30 PM

Mirror: Exetel
Data: 9 MB
Test Time: 36.15 secs

Your line speed is 2.09 Mbps (2091 kbps).
Your download speed is 261 KB/s (0.26 MB/s).

But at the same time I can download 230Mb file from Apple at 1.25MBps ~ 10Mbps, my modem syncs at 12Mbps

Woo. This is fun.

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 27/07/2008 @ 06:08 PM

Mirror: Exetel
Data: 9 MB
Test Time: 242.09 secs

Your line speed is 312 kbps (0.31 Mbps).
Your download speed is 39 KB/s (0.04 MB/s).

At least browsing isn't slow like a couple of days ago.

Blu` writes...

NSW = fine.
Outside NSW = slow.

Nope. I'm in NSW (northwest) and it's slow here too. Been slow for a few weeks. Last week or so has been slow enough that I may aswell drop down to a 512k plan.

Just got pretty lame before. Took me an hour and a half to watch a 45 minute show on ABC's catch up thing. And I'm on an 8000k plan (getting about 4.5mbps sync).

Seems like speed has improved here as of around 9.30-10pm.

tin writes...

I'm in NSW (northwest) and it's slow here too.

Rather than "fine in NSW" perhaps "fine in Sydney" would be more accurate.

Still that way in melbourne, just got really bad today.
Ebay very slow, worse then dial up. everything else international also as bad.

Hey all

Just wondering if my speeds are slow.

I've got a Billion 7402, and on Naked DSL.

Modem stats:

D/Stream :
Speed: 19.08 Mbps
Output Power: 0 dBm
S/N Ratio: 11.5 dB
Attenuation: 9.5 dB

U/Stream:
Speed: 812 Kbps
Output Power: 14.5 dBm
S/N Ratio: 14.5 dB
Attenuation:4 dB

and here's the results of a speed test:

Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 28/07/2008 @ 09:25 AM

Mirror: Exetel
Data: 15 MB
Test Time: 19.11 secs

Your line speed is 6.56 Mbps (6559 kbps).
Your download speed is 820 KB/s (0.8 MB/s).

Should be getting a fair bit faster than this shouldn't I? Nothing else was running during the speed test....

Is there an Exetel speed test I can use, eg d/load a file from their website?

Thanks guys, any help appreciated.

You could potentially get 3 times faster. If I was on ADSL2 and syncing at 19mbps I'd expect to see at least a consistent 10mbps minimum speed from the ISP's own servers.

You already were testing from an Exetel server. ozspeedtest uses heaps of ISP mirrors and defaults to your current ISP's.

And here's my speed test from this morning.
Test Results from Oz Broadband Speed Test
----------------------------------
Test run on 28/07/2008 @ 09:34 AM

Mirror: Exetel
Data: 3 MB
Test Time: 9.86 secs

Your line speed is 2.48 Mbps (2485 kbps).
Your download speed is 311 KB/s (0.3 MB/s).

Unimpressive. Sync speed is around 4.5MBPS (one day I really should check that again, but it's such a pain when the modem's in bridge mode)

tin writes...

You could potentially get 3 times faster. If I was on ADSL2 and syncing at 19mbps I'd expect to see at least a consistent 10mbps minimum speed from the ISP's own servers.

So do the stats look ok, and is there anything I could do to potentially increase speed?

jessemallory writes...

So do the stats look ok, and is there anything I could do to potentially increase speed?

Only things you can really do are:

• TCP Receive Window size change on client PCs (Vista doesn't need that though)
• Make sure you aren't running any content filters that will be slowing things down (firewalls are OK).
• Make sure there's no other background processes using your bandwidth while doing the speed test... Torrents, downloads of updates, etc. They'll all make your speed test come out at somewhat lower if they are going at decent speeds themselves.

does the oz broadband test for exetel link to this mirror
http://www.exetel.com.au/speed