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   Billing Story When no logner with Netspa View full version
User #22545   2083 posts
Whirlpool Forums Addict

This is my story about Netspace,
This company has been taking money of me for 2 months after 10 months not using them (4 times) even thought i disconnected the service 1 year ago.
What was funny was the fact that they took in these forms

25.58
59.81
164.24
79.56

And to add more to the twist on the Account Direct Debit they use to take my money they used NOS
After number of calls they kept saying it wasn't them.

Took them to the ACCC and FairTrading and after not only i was payed back all the money by Netspace but not even apologized, they claim system error but this is no acceptable by anyone to be charged like this.

Plus Westpac took a legal action on this as its no doubt its not a System Error as they claim and pending investigation atm.

Doggy Crew

posted 2008-Jul-22, 5pm AEST
edited 2008-Jul-22, 5pm AEST
User #27551   13734 posts
Whirlpool Forums Addict

Ant Baba writes...

This is my story about Netspace,

It's a very nice story, good creative writing.

posted 2008-Jul-23, 8am AEST
User #6792   1481 posts
Whirlpool Enthusiast

Ant Baba writes...

ven thought i disconnected the service 1 year ago.

Did you actually ask Netspace to disconnect your ADSL? Cos if you only tell Telstra to disconnect your voice line (or Telstra disconnect it for not paying your bill), Netspace won't know this and keep billing for ADSL.

posted 2008-Jul-23, 9am AEST
 
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