Know your ISP.

User #204738   16 posts
Participant

Hi, I'm getting frequent drops every few minutes of my ADSL connection with Dodo. Their tech support cannot see any logs or stats, other than to say when I rang, I was connected at the time! They can only suggest isolating my phone and filter from the line (its plugged into a separate socket), and trying a new cable from model to the wall. I'm using a Belkin wireless router/modem F1PI241EGau. This is really annoying as I'm trying to work from home but VPN keeps dropping and I have to reenter the SecurID token code!!

/22/2008 14:00:30 SMTP> Fail to send alert mail. Delay 10 seconds.
07/22/2008 14:00:29 SMTP fail message>530 5.7.0 Must issue a STARTTLS command first. 20sm5833967wfi.11.
07/22/2008 14:00:22 If(PPPoE1) PPP connection ok !
07/22/2008 14:00:21 PPPoE1 get IP:123.2.120.48
07/22/2008 14:00:21 Username and Password: OK
07/22/2008 14:00:19 SMTP> Fail to send alert mail. Delay 10 seconds.
07/22/2008 14:00:10 PPPoE1 start PPP
07/22/2008 14:00:10 PPPoE receive PADS
07/22/2008 14:00:10 PPPoE send PADR
07/22/2008 14:00:10 PPPoE receive PADO
07/22/2008 14:00:10 PPPoE send PADI
07/22/2008 14:00:10 If(PPPoE1) PPP fail : PAP authentication failure
07/22/2008 14:00:09 Username and Password: failed
07/22/2008 14:00:09 PPPoE stop
07/22/2008 14:00:09 SMTP> Fail to send alert mail. Delay 10 seconds.
07/22/2008 14:00:08 PPPoE1 start PPP
07/22/2008 14:00:08 PPPoE receive PADS
07/22/2008 14:00:08 PPPoE send PADR
07/22/2008 14:00:08 PPPoE receive PADO
07/22/2008 14:00:08 PPPoE send PADI
07/22/2008 14:00:08 ADSL Media Up
07/22/2008 14:00:00 PPPoE stop
07/22/2008 14:00:00 PPPoE1 stop PPP
07/22/2008 13:59:59 SMTP> Fail to send alert mail. Delay 10 seconds.
07/22/2008 13:59:57 ADSL Media Down

posted 2008-Jul-22, 2pm AEST
User #109011   634 posts
Whirlpool Enthusiast

These are last 7 drops seen here, second column is connection uptime in hours:

2008-06-28.04:48:40 44.8
2008-06-28.04:56:33 0.0
2008-07-01.06:30:37 73.6
2008-07-04.08:48:40 74.3
2008-07-04.08:56:25 0.1
2008-07-14.11:11:56 242.2
2008-07-16.17:54:15 54.7

posted 2008-Jul-25, 7am AEST
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