Whirlpool

Hello all,

Anyone else having poblems contacting the POP server for aanet?

Many thanks in advance.

Yep down in Tassie also been down a while

Yes,

Not working here either.

Thanks guys – I checked their status page and everything is fine and dandy according to that!

Thanks again.

SAME PROBLEM HERE IN SYDNEY.... NO EMAIL FOR LAST 2 DAYS...

AANET – Please investigate ASAP!

PLEASE!!!!

petraspcs writes...

SAME PROBLEM HERE IN SYDNEY.

& in Melbourne

Account: 'mail.aanet.com.au', Server: 'mail.aanet.com.au', Protocol: POP3, Server Response: '-ERR Cannot connect to POP server 203.24.100.34 (203.24.100.34:110), connect error 10060', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

.

petraspcs writes...

SAME PROBLEM HERE IN SYDNEY.... NO EMAIL FOR LAST 2 DAYS..

Then you have a problem other than the one here.

AANET – Please investigate ASAP!

Have you reported it to them, or tried the support forum?

http://forums.aanet.com.au

Same here...AGAIN.

AANET – your broadband service is pretty good but your email service sucks. Over recent months there has been far too many problems.

Yep.. me too... email down in Canberra!

down here in sydney too.

And not working here in Brisbane :(

If we look on the bright side, at least we have the internet – now if that was down, I think I'd start shaking and break into a sweat.....

I can't access my email in Melbourne either, also cannot open Webmail on aanet website. Is this common?

Nothing here in Townsville...

From the AAnet forum

"There currently seems to be a mail server outage.

If you need to send mail, the smtp service on mail.eftel.com still works"

Yep down in Melbourne still.....
What with their supposed fixing last time, the spam filters and over the last week or so had problems with google group digests coming thru, will it ever end....?????

Yet another email problem....

/ PANO \ writes...

...will it ever end....?????

A good question that's for sure

The server upgrade was supposed to fix everything.

Surely there aren't any more excuses left that aaNet could use for email problems !!

aaNet user writes...

Surely there aren't any more excuses left that aaNet could use for email problems !!

I bet there's some excuse up their sleeves....

Сhris writes...

I bet there's some excuse up their sleeves....

Unfortunately all the excuses are in a folder on the mail server and cannot currently be accessed.

Andy. writes...

Unfortunately all the excuses are in a folder on the mail server and cannot currently be accessed.

LOL, ain't that the truth.
I'me glad I done my homework on Aanet, with all the past mail server problems I thought it would be a good idea to open an email account through google,just in case this kept on happening.
Looks like it was a good idea.

yes

Yep, email still down at 10pm in Melb.

A few months ago when there was issues with email, the mail server was to be replaced with a load balanced redundancy system (even being replicated to a 2nd Data Centre).

Load Balance – failed?
Redundacy – failed?
Replicated Data Centre – failed?

Yep down here to....Mornington Peninsula Rye.

I've suffered bizarre browsing too!!! SLLOOOOOWWWW. As always I'll give them the benefit of fixing it before logging a ticket. 'cause everytime you mention a problem you get: Have you logged a support ticket.....:-( so for the record no...but I will :-) if it makes people happy

crider writes...

Redundacy – failed?
Replicated Data Centre – failed?

So it would seem. You gotta be careful around those backhoe operators....

Thing is, the webspace still works, and I had thought that was meant to be the "other" system. Seems like the switchover failed

Strange, Mine is fine. Sydney.

I'm not complaining, just wondering why?

Looks like it's just started working....

Aah, I must have been lucky with my timing.

..Geoff.. writes...

Looks like it's just started working....

yes & the tracert is now getting to it as was getting to :>
core0.per.dft.com.au [202.61.186.149] when no mail server available

Microsoft Windows [Version 6.0.6001]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>cd\

C:\>tracert mail.aanet.com.au

Tracing route to mail.aanet.com.au [203.24.100.34]
over a maximum of 30 hops:

1 2 ms 1 ms <1 ms 192.168.1.1
2 14 ms 13 ms 14 ms 203.24.101.23
3 14 ms 14 ms 14 ms 203.123.72.65
4 51 ms 52 ms 53 ms core0.per.dft.com.au [202.61.186.149]
5 52 ms 53 ms 52 ms mail.aanet.com.au [203.24.100.34]

Trace complete.

C:\>

.

Yep, mine's back online again here too.
:)

crider writes...

Load Balance – failed?
Redundacy – failed?
Replicated Data Centre – failed?

Unlikely? Maybe it was a network issue instead this time.

Yep, just now, series of errors trying to connect to the mail server.

Usual message "Error connecting etc. The connection was refused"...

Hadn't changed anything since I last retrieved mail yesterday.

Luckily Gmail works fine :-)

Cheers,

LMH

carioca writes...

Yep, just now, series of errors trying to connect to the mail server.

There is no problem with the mail server – you need to look at your local setup.

telnet mail.aanet.com.au 110
+OK Solid POP3 server ready
user xxxxxxxxxx@aanet.com.au
+OK username accepted
pass xxxxxxxxxxxxxxxx
+OK authentication successful
list
+OK scan listing follows
.

Jason

Thanks Jason, will try that – the 'connection refused' bit still puzzles me, though...
Rgds,

LMH

edit: tried every which way – no go.. thought it might have to do with the latest Thunderbird update a couple of days ago, since connection was working fine until yesterday. So I set up the account again using MS Outlook, but get the error msg: "0x800ccc0e"...

If it IS a password error: how do I get to retrieve/reset my password?

No hurry, but – I get my Gmail on the N78 :-)

BUT what if aanet wants to send me a bill? I better fix this 'connection refused' error ASAP...

carioca writes...

BUT what if aanet wants to send me a bill? I better fix this 'connection refused' error ASAP...

aaNet bills are (and always have been) available only via the member's area. They will not be trying to email you a bill.

How very considerate of you to remind me of this, Andy; I get so many bills online these days that I believed this one could be among them, and it being close to my renewal (1 h in fact) I was most eager to avoid any precipitate steps being taken :-)

But then, I needn't have worried: my dues to the esteemed provider are being collected automatically – ascribe it to my advanced age that I tend to overlook such details.

Now to a more salient point, seeing that you appear to be more conversant with aanet's practices than I am, and considering that I won't be able to ring support on the weekend, would it not have been more helpful if you'd pointed me into the direction of getting the strangely aberrant behaviour of my e-mail client fixed?

LMH

carioca writes...

Now to a more salient point, seeing that you appear to be more conversant with aanet's practices than I am, and considering that I won't be able to ring support on the weekend, would it not have been more helpful if you'd pointed me into the direction of getting the strangely aberrant behaviour of my e-mail client fixed?

If I had a suggestion that hasn't already been posted I would have offered it. Unfortunately I don't know enough about your setup or the particular error message to be of much use to you.

carioca writes...

So I set up the account again using MS Outlook, but get the error msg: "0x800ccc0e"...

If it IS a password error: how do I get to retrieve/reset my password?

You can google the error msg as quickly as any of us can, but a way to ensure that you have the correct password is to log in on webmail http://mail.aanet.com.au/src/login.php

Thank you, both of you – the fact that my aanet e-mail worked again this morning as before the glitch appears to indicate to me that there was indeed nothing wrong with MY set-up...

Cheers,

LMH

Further to this topic:

The Error Number: 0x800CCC0E is triggered because of a built in behavior with Microsoft Outlook Express. While connected to the Internet using the MSN network, Outlook Express will not allow you to send messages to another Simple Mail Transfer Protocol (SMTP) server. Error Number: 0x800CCC0E is fairly easy to fix nonetheless.

Now, since I DON'T use OE, it doesn't really apply to anything on my machine...

Just thought I'd post this MS explanation from Google to perhaps save others the 'hassle' of looking for it :-)

Cheers,

LMH

Your google skills need honing: JFTR your error does affect Outlook

The minus sign in front of express asks google to filter out all results that contain express.

http://www.google.com/search?&q=0x800CCC0E%20outlook%20-express

tks foxi, they do indeed – I live and learn – in part due to all you kind forum respondents...

rgds,

LMH