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User #72983 737 posts
Whirlpool Enthusiast
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I v been experiencing regular pixelation slow IPTV in brisbane for the last 24 hours. Any other ppls have the same problem? |
posted 2008-Jul-5, 4pm AEST
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User #84427 894 posts
Whirlpool Enthusiast
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Yeah, it is a bit worse than normal. |
posted 2008-Jul-5, 5pm AEST
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User #185605 505 posts
ISP Representative
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Hi. Are you still having the same issue? Kindly send us your TPG User name at iptv_support@tpg.com.au. We will be investigating the said concern. Regards, |
posted 2008-Jul-7, 8am AEST
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User #10698 15275 posts
Whirlpool Forums Addict
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I'm experiencing a lower quality than usual as well. |
posted 2008-Jul-7, 9am AEST
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User #1303 56 posts
Forum Regular
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same here, just emailed IPTV support about it as per the request above. |
posted 2008-Jul-7, 1pm AEST
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User #120339 236 posts
Forum Regular
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yep same problem here in the Nundah exchange. |
posted 2008-Jul-7, 1pm AEST
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User #185605 505 posts
ISP Representative
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Hi Guys, We are currently checking on this matter. For those whose having the same issue, please send your User names on the mentioned address above. Regards, |
posted 2008-Jul-7, 3pm AEST
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User #72983 737 posts
Whirlpool Enthusiast
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Hi Guys, We are currently checking on this matter. For those whose having the same issue, please send your User names on the mentioned address above. Regards, Thanks. I have now relative good quality. So no big issue for the moment from me. [EDIT: okie, after a few minutes, I think I still have this pixelation issue although better than yesterday] |
posted 2008-Jul-7, 5pm AEST
edited 2008-Jul-7, 5pm AEST
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User #84427 894 posts
Whirlpool Enthusiast
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Hasn't worked for me. |
posted 2008-Jul-7, 7pm AEST
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User #62779 207 posts
Forum Regular
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We are currently checking on this matter. For those whose having the same issue, please send your User names on the mentioned address above. Did that yesterday – service appears to be back to normal this morning (Caulfield Vic. exchange). We get lots of stuff here criticising TPG service – perhaps this is an opportunity to congratulate Dan S. and his team. I've had a few occasions to contact them by email. They always respond promptly and constructively. I was particularly impressed when on one puzzling occasion where I could see IPTV packets coming through but VLC was giving only a black screen, that they identified and solved the problem in about 15 minutes after getting me to submit a Wireshark dump. That tells me there's plenty of technical know-how there. As a Linux user I've also been impressed that the IPTV forum has information on exactly how to configure iptables. It's refreshing to find Linux support Well done people. |
posted 2008-Jul-8, 10am AEST
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User #72983 737 posts
Whirlpool Enthusiast
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We get lots of stuff here criticising TPG service – perhaps this is an opportunity to congratulate Dan S. and his team. I've had a few occasions to contact them by email. They always respond promptly and constructively. Although I didn't get any response, I am happy too the problem solved. Every time I had issue/query about IPTV, Dan S. floats out here and try to do something. Thumbs up. |
posted 2008-Jul-8, 11am AEST
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