Major Optus outage
2008-Jul-15, 10:15 am
Staff writers
UPDATE 4:30PM | Optus has released a statement regarding today's issues.
"Optus confirmed today at approximately 7.53 am this morning, a fibre optic cable was broken near Molendinar west of Surfers Paradise which affected services to Queensland", said Optus Director of Network Operations, Peter Sutherland.
"Services were restored at 12 noon today as technicians repaired damage to Optus' cable. The cut was caused by excavation work by non Optus contractors installing a pipe on the Gold Coast."
"In a completely unrelated network incident Optus also experienced a hardware fault in South East Queensland late on Monday night (14 July 2008) affecting our back up link. As a result of this and the fibre break in the Gold Coast, Optus services to Queensland were affected."
"We apologise to our customers for the inconvenience this has caused them."
UPDATE 2PM | There are reports of some services being restored, but there continues to be problems with many services.
IN BRIEF | Optus is experiencing a major outage in QLD and northern NSW due to simultaneous network failures.
According to reports, a fibre link between NSW and QLD was damaged at the same time as a hardware failure occurred on the redundant path.
The outage is affecting all services, including Internet, mobiles and landlines. Many businesses including telcos, ISPs and others that rely on connectivity are also suffering as a result.
Some ISPs are reporting 1PM as a possible restoration time.